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All 920 Istanbul hotels

Istanbul Gonen Hotel

5.0 of 5 Hotel   |   Degirmenbahce Avenue No.15, Yenibosna, Istanbul 34197, Turkey
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85%
Ranked #266 of 920 Hotels in Istanbul
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
grace f Milan, Italy
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161 reviews from our community

Traveler rating
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    68
    13
    6
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Milan, Italy
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is really nice, nothing so luxury...is so close to taksim square so you can walk easily in one of the real original part of the city! Happy to be here!!! The room is clean and with wood on the floor.. Thanks for your welcome..

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Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed two nights one day in transit. Very close to airport but far from everything else, serves my purpose. Much to my surprise I found there was enough in the hotel to pamper myself, work a bit after traveling for few weeks. Gorgeous hotel, wonderful staff, buffet breakfast with ample healthy choices. There is pub for less formal dinner and... More

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Amman, Jordan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The reception staff were very nice but this is not a 5 star hotel starting from the shabby torn PVC covery of the sofas in the main lounge. Food quality in the restaurant was poor and the staff did not speak other languages. House keeping staff need a lot of training on how to clean a room and how to... More

Was this review helpful? Yes 1
AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear Mr Hisham M, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Istanbul Gonen Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.... More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Pluses: -Location is great for those in transit at IST/Ataturk airport -I only used the shuttle to the airport, and it was reliable -Room size was large Minuses: -Discovered blood stains on the bedding and the hotel desk staff as not willing to compensate for it -Breakfast quality was poor. There was a good selection of Turkish items, but the... More

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AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear Sir or Madame, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Istanbul Gonen Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.... More

siem riep
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is lovely and the public rooms are spacious and comfortable. However, we arrived at 5:00 pm, got the key cards to a room on the 9th floor which was hot. The air conditioning hardly seemed to work, so we went down to reception and asked them to fix it. Meanwhile, we walked around to look at the... More

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AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear readySiem, We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Istanbul Gonen Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i was there on an organised tour! the hotel is nice from the inside! i had a room on the second floor! the room was good and clean! there was no bathtub! just a shower. the view wasn't good, it looked out at an other building! the people who worked at the hotel were nice. but some didn't know a... More

Was this review helpful? Yes 1
AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear Mr Bilal N, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Istanbul Gonen Hotel. We do hope that we will be in a position to Welcome you back at the Istanbul Gonen Hotel in the near future. Once again, thank you very much for bringing your... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Welcome and arrival; very poor reception service, upon arrival we were advised no high floors but following a phone call we were then got told 7th floor, room accessible from a different lift area terrible view most disappointing room ever stayed in. We both felt like booking to another location immediately. Reception staff failed to provide even basic information re... More

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AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear NSunshine We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Istanbul Gonen Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that... More

Boston, Massachusetts
Top Contributor
101 reviews 101 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We started our trip to Turkey with two nights here. Close to the airport, 5-star experience. Rooms are gorgeous and very clean. Huge, diverse, delicious breakfast buffet. Excellent customer service. Highly recommended.

Was this review helpful? Yes 1
AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear Ms MargaretB First of all, we would like to thank you for taking the time to write to us regarding your experience at the Istanbul Gonen Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 4, 2014

My girlfriend and I opted for this hotel as we just needed a place to crash for 2 nights (for connecting flights) and did not want to be in the old city amongst the hustle SMS bustle as this was now our 3rd time in Istanbul. Hotel is very close to the airport, which we reached by use of the... More

Was this review helpful? Yes
AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear Sir, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Istanbul Gonen Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are... More

Barnstaple, United Kingdom
Top Contributor
114 reviews 114 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 4, 2014

As this was midway through my trip and needed an airport layover for 1 night I decided to splash out on a 5star hotel, of which the hotel does fit into this class. Having had some confusion with the airport shuttle, i arrived to a fairly grumpy lady on reception and got my key for my room. Room was incredibly... More

Was this review helpful? Yes 1
AliTurk, Genel Müdür at Istanbul Gonen Hotel, responded to this review

Dear Sir, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Istanbul Gonen Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. I have also noted your comments regarding the shuttle and the receptionist. Your... More

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Additional Information about Istanbul Gonen Hotel

Address: Degirmenbahce Avenue No.15, Yenibosna, Istanbul 34197, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Istanbul Gonen Hotel 5*
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