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All 924 Istanbul hotels

Surmeli Istanbul

5.0 of 5 Hotel   |   Prof. Dr. Bulent Tarcan Sok. No:3 Gayrettepe, Besiktas, Istanbul 34349, Turkey
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Surmeli Istanbul
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Ranked #518 of 924 Hotels in Istanbul
A recent review
3 of 5 stars reviewed 4 days ago
Jazthenaz New Delhi, Delhi, India
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48 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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  • Japanese first
  • Turkish first
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New Delhi, Delhi, India
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in the center of Instanbul so not conveniently placed to walk to any interesting location. The staff has a language problem, so communication becomes an issue. We learnt to be patient, tolerant and accepted all the flaws. The pool closes at 6:00pm. Otherwise, the food was good, service was a bit slow and in no way is... More

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Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights before picking up a 14 day tour which included another two nights at the hotel. The hotel is fine, reception is bright and cheerful. Our room was comfortable and clean. Breakfast was standard fare on the buffet. The staff were friendly and helpful. My only issue is the location. The hotel is not located... More

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Cape Town
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here as part of a group tour. it did seem far from the blue mosque/Hagia Sophia etc..although traffic was really hectic.. firm mattress bath in shower with decent hot water levels the washbasin was newish but not enough space .. breakfasts were standard .. friendly staff supermarket across road for water etc didn't use the pool although it is... More

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It was a really good hotel, I really enjoyed staying at it, it is 10-15 mins walking to the nearest metro station and is located near several good night clubs so it maybe a good choice for singles, they also have a good swimming pool, not very big but it was good, the breakfast was average, staff were very helpful... More

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ottawa, Ontario Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 24, 2014

We stayed two days at the beginning of our fourteen day tour of Turkey and one day at the end the end. The pool closes at 6 p.m. right when you have returned from a long day of touring and you would love a dip in the pool to cool off. When we stayed on Thursday, August 21 ....the last... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2014

I am at this hotel now really it's very bad service i had a lot of problem : 1 - every time i want to open my door room i need to go to reception to send some one to open the door to me ! 2- it's only one power source in the room so i cant charge my... More

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Hamburg, Germany
1 review
1 of 5 stars Reviewed August 12, 2014

I can't describe how terrible this hotel is, considering it being a "5 star hotel". Here is a few reasons: - Constant trouble with rooms keys, where you need the receptions to bring new cards. - Bad WiFi in the rooms - You can't pay deposit with VISA - The food is terrible - They charge approximately € 60 for... More

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Istanbul, Turkey
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014

After walking into the hotel, dripping wet from the rain, I was warmly greeted by the reception staff. They quickly checked me in as I explained that I am currently living in Istanbul, but since my flat hasn't had electricity for the past 2 days - I just wanted to stay in a hotel to be comfortable and get some... More

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Rome, Italy
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2014

Stayed here for 3 nights on a business trip. Very nice business hotel. Good breakfast and good restaurant. Location is close to center. The staff is very kind and professional. Nice experience. I recommend this hotel.

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Los Angeles, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

Yes, everyone states not to expect five stars but for what it is, a hotel, it does it's job well. The room doors all face the inside of an open circular design. The staff is very kind and professional. The restaurant on the first floor is good. From my experience, the air is not a central air unit although the... More

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EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, We would like to thank you for staying with us at Surmeli Istanbul during your recent visit. It is indeed a great pleasure to learn that you enjoyed your stay with us and that our services have been satisfactory. We look forward to the pleasure of welcoming you back to Surmeli Istanbul in the near future. Kind... More

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Additional Information about Surmeli Istanbul

Address: Prof. Dr. Bulent Tarcan Sok. No:3 Gayrettepe, Besiktas, Istanbul 34349, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Surmeli Istanbul 5*
Number of rooms: 201
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Also Known As:
Surmeli Istanbul Hotel Istanbul
Surmeli Hotel Istanbul
Istanbul Surmeli Hotel

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Dining (6)
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Pool/beach area (1)
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Other (14)
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