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All 911 Istanbul hotels

Surmeli Istanbul

5.0 of 5 Hotel   |   Prof. Dr. Bulent Tarcan Sok. No:3 Gayrettepe, Besiktas, Istanbul 34349, Turkey
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Surmeli Istanbul
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57%
Ranked #528 of 911 hotels in Istanbul
A recent review
4 of 5 stars reviewed 1 week ago
Gr8NoCall Los Angeles, California
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161 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Los Angeles, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Yes, everyone states not to expect five stars but for what it is, a hotel, it does it's job well. The room doors all face the inside of an open circular design. The staff is very kind and professional. The restaurant on the first floor is good. From my experience, the air is not a central air unit although the... More

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EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, We would like to thank you for staying with us at Surmeli Istanbul during your recent visit. It is indeed a great pleasure to learn that you enjoyed your stay with us and that our services have been satisfactory. We look forward to the pleasure of welcoming you back to Surmeli Istanbul in the near future. Kind... More

Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights on a business trip. Nice practical business hotel. Good breakfast spread is a plus. No gym is a negative. They have swimming pool though. Location is close to business district. Staff is well trained but some times lacks that going extra mile. Overall good experience

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EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, Thank you for posting your feedback on TripAdvisor. I was very happy to read your review and i am glad to hear that you enjoyed your stay with us in this month. You had mentioned that not having gym center in our hotel as negative. Right it is negative matter for now , but we are having... More

Napier, New Zealand
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After having read a few "ordinary" reviews of this hotel we were pleasantly surprised to find a very nice hotel with excellent staff. OK this isn't the Old City, however, there are two malls within walking distance and more than one store close by to purchase water and a good range of food and various other items. Over the road... More

Was this review helpful? Yes 1
EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, Thank you very much for sharing this post, regarding your stay in June. I'm happy to read that you enjoyed your time with us. I shared your review with all of the team, as there can be no bigger motivator than our guests' comments. Hopefully we will have the pleasure to welcome you in a near future,... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

This property has gone through a big renovation. Result is a great & modern hotel...A business hotel with leisure touch. Great rooms, great business center, excellent kitchen with great Executive chef ....my...my when I compare this property to other five stars in Turkey....this hotel earned every star which was bestowed on the property....Staff is helpful and eager to please....Management is... More

Was this review helpful? Yes 1
EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, Thank you very much for sharing this post regarding your stay in June. I'm happy to read that you enjoyed your time with us and had a memorable visit. Please be assured that, I shared your review with the rest of the team, especially with great Executive chef, as there can be no bigger motivator than our... More

Melbourne, Australia
Top Contributor
68 reviews 68 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 4, 2014

Room is average, not 5 star quality. Hotel lets guest invite others to room to continue the party they had down stairs- wedding. A typical tour group hotel.Breakfast was good without being outstanding. Better located hotels around Istanbul to make use of the underground.

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EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, My name is Emre Abak, I am the Front Office Manager of the Surmeli İstanbul. Thank you for your honest opinion to the guest satisfaction system Trip Advisor. We are truly sorry to hear that your Surmeli Istanbul experience was not satisfactory. Our guests are our biggest asset at Surmeli. I am not sure if your travel... More

Tehran Province, Iran
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 30, 2014

+points: Close to jevahir mall, and the subway Good breakfast menu Nice Turkish bath and spa service Helpful staff -points: Very ordinary room, air-conditioning is central and not in yr control Room service not a 5 star class, not even tooth brush in bath

Was this review helpful? Yes 5
EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, My name is EmreAbak, I am the Front Office Manager of the Surmeli İstanbul. Thank you very much for sharing this post regarding your stay. We are truly sorry to hear that your Surmeli Istanbul experience was not satisfactory. Our guests are our biggest asset at Surmeli. I am not sure if your travel plans will bring... More

Canberra, Australia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2014

The foyer of the hotel is modern and welcoming, but that's as far as your five star experience goes. In the room, I was surprised to find two twin beds in a very small and dated setting. The temperature outside was about 15 degrees Celsius and not much warmer inside as the windows had been left open by the cleaners.... More

Was this review helpful? Yes 1
EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, Thank you for visiting Sürmeli Istanbul and taking the time to write a review on TripAdvisor. Please kindly be assured that your review has been conveyed to the top management of Surmeli Group. We would like to acknowledge that Sürmeli is a five-star city hotel operating in Istanbul over 29 years. The hotel has been renovated last... More

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 10, 2014

I have stayed at this hotel three times. The hotel is very nice with rounded space inside. Rooms are very clean and modern. Its staff are friendly too. Oh and breakfast is just excellent. It is located not far from subway station and Gevahir Mall. The internet signal is a bit weak inside rooms but outside rooms and in the... More

Was this review helpful? Yes 1
EMRE A, Front Office Manager at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, Thank you for posting your feedback on TripAdvisor. I was very happy to read your review and i am glad to hear that you enjoyed your stay with us in this month. We do hope we have the opportunity to welcome you home in the not too distant future. Yours sincerely, More

Amersfoort, The Netherlands
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 9, 2014

I stayed 4 nights in this Hotel with my wife. The hotel is not conveniently located. Its about an hour walk to Taksim Square. On the other hand, with relatively low taxi-cost taxi you are fast in the center. The general areas are in my view 5-star rating. The rooms, however, can be rates as an average hotel. The room... More

Was this review helpful? Yes 1
Tehran, Iran
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 6, 2014

Dear passengers staff of the hotel were wonderful. access to Metro main station=1250 meter Access to wifi was wondeful. you can walk to boat sattion in 45 minute or taxi (5 minute) rooms which located in the arc of the hotel were acceptable.

Was this review helpful? Yes 2
EMRE A, Front Office Manager at Surmeli Istanbul, responded to this review

Dear Surmeli Guest, Thank you for choosing to stay at Sürmeli Hotel Istanbul and for taking the time to post your review on TripAdvisor. It was a great pleasure to read your comments regarding your stay and that you had a great time with us as well as in the city. Hopefully we will have the pleasure to welcome you... More

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Additional Information about Surmeli Istanbul

Address: Prof. Dr. Bulent Tarcan Sok. No:3 Gayrettepe, Besiktas, Istanbul 34349, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Surmeli Istanbul 5*
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Also Known As:
Surmeli Istanbul Hotel Istanbul
Surmeli Hotel Istanbul
Istanbul Surmeli Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#292 Luxury Hotel in Istanbul
Hotel Class
Official Description (provided by the hotel)
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Number of rooms
201

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