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All 901 Istanbul hotels

Grand Cevahir Hotel and Convention Center

5.0 of 5 Hotel   |   Halide Edip Adivar Mah. Darulaceze Cad. No:9 Okmeydani, Sisli, Istanbul, Turkey
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Grand Cevahir Hotel and Convention Center
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51%
Ranked #552 of 901 hotels in Istanbul
A recent review
  • Reviews (157)
  • Photos (70)
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  • Room tips (17)
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157 people have reviewed this hotel

Traveler rating
    26
    54
    42
    19
    16
See reviews for
27
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62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Top Contributor
182 reviews 182 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's the kind of hotel that must have had some glorious days in the past. Huge rooms, large beds and bathrooms, glorious common spaces; it has it all. The breakfast was also very rich. If that's your thing then certainly go for it. If not, you'll find yourself in a hotel that hasn't had a refurbishment for a long time... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

am very sorry coz i staid at this hotel they stoled my money it was on table and i told them for sure they ignore this case and the manager told me u forgot there wasn't any money and the location ver bad u should to take a taxi to any where and when i checked out they told me... More

Was this review helpful? Yes 1
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest ; We would like to thank you for taking the time and trouble to write to us regarding your experience at the Grand Cevahir Hotel and Convention Center. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will... More

1 review
3 of 5 stars Reviewed 2 weeks ago

Dear All I decided to stay for 7 days in this hotel, as it is a 5 Star hotel in Istanbul, but really i got confused by reviewing the comments! I am seeing that there are some Good and also some Terrible review about this hotel and it make me confuse to get the final decision! anyway i took my... More

Was this review helpful? Yes
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer, Thank you for choosing Grand Cevahir Hotel and Convention Center for your stay in Istanbul. and than thank you very much for your great feedback about the Hotel and we are delighted to read that it was a pleasant stay for you and your family. We are waıtıng all comments for other stay. But we coulndt reach your... More

Wollongong, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I traveled around 30 hours from Australia to join and visit my family after 3 years in that hotel. I arrived around 3 pm, and told a guy at the reception to inform my family that I'd arrived. He checked the details I'd given him and told me that nobody under those names have checked in that morning! I gave... More

Was this review helpful? Yes 1
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Grand Cevahir Hotel while staying us. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Someone took my sunglasses from my room. I reported that on reception. After that security staff discovered that maid was in my room while I was absent. I was told that she had taken only box for glasses but not sunglasses from my room. Man from security told me that they belive her, and unfortunately I leaved hotel without my... More

Was this review helpful? Yes 3
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Grand Cevahir Hotel while staying us. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will... More

London, UK
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 25, 2014

First off some of the reviews are far too hostile about this hotel's location. OK, the nearest tube station is a bit of a walk away, but it's a perfectly acceptable distance to walk and the area isn't unpleasant. It's also a short walk away from the bus rapid transit around the ring road, which makes it easy to get... More

Was this review helpful? Yes 1
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Our Guest ; First of all, we would like to thank you for taking the time to write to us regarding your experience at the Grand Cevahir Hotel while staying us. We are very pleased to see that your experience about Grand Cevahir Hotel was enjoyable and we accomplish our goal in taking good care of you. Thank you... More

cagliari
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 18, 2014

The hotel is in a unfortunate position, away from everything, so that you have to use taxis to get around. The first metro station is a 15 minutes walk, if you walk quickly. Rude staff, both at the reception, at the bar, at the restaurants. Even the cleaning staff is rude. But if you have to stay there, be careful... More

Was this review helpful? Yes 2
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest, Thank you for staying with us and sharing your recent experience in Grand Cevahir Hotel. We are very sad to read your comment and apologize for these inconveniences. We have just taken your notes and evaluate them with related department leaders. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and... More

Amman, Jordan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 18, 2014

i would not recommend this hotel to anyone going to istanbul, same breakfast everyday, cleaning is not good, no special treatment to honeymooners as on other hotels in Istanbul, they gave a room that views a wall from the window, i couldnt enjoy a beautiful view of the area at all. and i had a fight with them because they... More

Was this review helpful? Yes 1
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Grand Cevahir Hotel while staying us. We greatly appreciate both positive and negative comments that made by our guests to achieve the highest quality standards. Regarding to your comments about the hotel we will get in... More

Irvine, California
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed April 28, 2014

Arrived at the hotel late, but we were well-received by the concierge and the reception. They also upgraded us from standard rooms to corner suits on the 8th floor which was a very pleasant start for our 3 night stay at the property. Considering that, I am very willing to overlook the minor glitches I experienced during my stay (For... More

Was this review helpful? Yes 4
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear guest, Grettings from İstanbul! First of all I would like to thank you for the time you took to write such a detailed review on Tripadvisor.com and to share with us and other travellers your comments about your stay. Grand Cevahir Hotel is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or... More

Tehran, Iran
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2014

Hello Everyone. i will be there tonight. and try to update you fairly. I will stay there for 4 nights and plan to send you detailed information. I hope to have a good stay and experience there as i heard i will have a pleasant stay.

Was this review helpful? Yes 2
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest, Thank you for choosing Grand Cevahir Hotel and Convention Center for your stay in Istanbul and than thank you very much for your great approach about our Hotel. we are lookıng for you to show hospitality. We hope to host you in Istanbul all the time. Best regards, MERVE AKIN More

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Additional Information about Grand Cevahir Hotel and Convention Center

Address: Halide Edip Adivar Mah. Darulaceze Cad. No:9 Okmeydani, Sisli, Istanbul, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Cevahir Hotel and Convention Center 5*
Reservation Options:
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Also Known As:
Grand Cevahir Istanbul
Grand Cevahir Hotel Istanbul

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#302 Luxury Hotel in Istanbul
Hotel Class
Number of rooms
323

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