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All 919 Istanbul hotels

Grand Cevahir Hotel and Convention Center

5.0 of 5 Hotel   |   Halide Edip Adivar Mah. Darulaceze Cad. No:9 Okmeydani, Sisli, Istanbul, Turkey
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Grand Cevahir Hotel and Convention Center
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Ranked #588 of 919 Hotels in Istanbul
A recent review
3 of 5 stars reviewed 1 week ago
LeeRoth2014 New York
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168 reviews from our community

Traveler rating
    27
    57
    46
    19
    19
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33
24
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64
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel from 8/23-30/2014. Overall not too bad. The rooms are fairly clean but the decor is somewhat dated. Make sure to request a non-smoking room if you don't smoke. The cleaning staff used the two available drinking glasses in the bathroom one for my toothbrush and one for the razor track and left no glass for... More

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United States
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice rooms, spacious bathroom. The overall appearance/décor of the hotel is a bit dated (looks early 90s), but it is well-maintained and clean. Like many hotels in Turkey, they have smoking rooms, so be sure to request a non-smoking room if that is important to you. If a view is important to you, be sure to request a room that... More

Was this review helpful? Yes 2
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer , We are very grateful that you took the time to write such a detailed review with great comments. Please be assured that we have shared it with all departments and taken note of your constructive feedback on reception. Many thanks for helping us to improve our services... Thanks again, and we hope you'll choose Grand Cevahir Hotel... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I had a stay for 2 days. My kids ate 4 candy bars and drank 2 comes that were in the refrigerator as a courtesy of a 5 star hotel. But by the time we checked out, we were charged 100+ liras. Extremely rude and unprofessional staff not even to be deserving to be on any public relation place. I... More

Was this review helpful? Yes 1
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest Thank you very much for taking the time to give such detailed feedback about your recent stay at our hotel. First and foremost please accept my sincere apologies that we haven't been able to deliver the levels of service, that you have rightfully come to expect from Grand Cevahir Hotel. Your constructive feedback has been noted and shared... More

Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean Hotel, comfortable room, large bathroom, friendly staff, has a fully equipped gym, free wi-fi (though patchy coverage in the rooms), breakfast included (tho not very good), and not expensive at all. The biggest problem with this hotel is its location, which is rather far from everywhere and you need a taxi to get around (24 hour taxi service available).... More

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mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest; Thank you for taking the time to share your feedback with us. We appreciate you being our guest and for choosing Grand Cevahir Hotel as your home away from home in Istanbul. Thank you for sharing this post about your stay. You made my day with your great comments about the attentiveness of our staff and the personalized... More

Austin, TX
Top Contributor
62 reviews 62 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 4 weeks ago

There is not much to say about this hotel. Rooms are in poor quality and service staff are not professionals. Security staff in the entrance are rude, they stop you for a bag check but they only check for food. If you take a take away with you they do not allow it or might warn you not to do... More

Was this review helpful? Yes
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest, I wanted to take a moment and thank you for your feedback. We do value your comments and will work with our team to improve based on your observations and experiences. Of course, the entire team wants to ensure each guest has a wonderful experience and we are sorry that we let you down. If at all possible,... More

New Delhi, India
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Contrary to the impression I had before visiting this hotel, I found it much better as compared to the other visitors view. Agreed- Its hospitality is not as you find in a five star hotel, but still, I think they are trying to improve and you should give them another chance. My stay was comfortable. There were some issues like... More

Was this review helpful? Yes 1
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest ; Thank you very much for sharing your review. We are delighted to read your comments about your recent stay with us at Grand Cevahir Hotel and happy to find out that you've had the chance to experience our both hotels in İstanbul. Your kind words are a great motivation for me and my team. Thanks again, and... More

London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 10, 2014

This is one of the worse hotels I have ever stayed at! We booked as a group of 15 and were allocated 5 rooms! Some of the rooms smelt very bad! Three out of the five rooms had no working telly! The air conditioning in one of the rooms was so noisy that my family could not get a good... More

Was this review helpful? Yes 4
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest; Thank you very much for taking the time to give such detailed feedback about your recent stay at our hotel. First and foremost please accept my sincere apologies that we haven't been able to deliver the levels of service, that you have rightfully come to expect from Grand Cevahir Hotel. Your constructive feedback has been noted and shared... More

Tehran, Iran
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

may you chose worse from point of location ,far from every thing .un polite personal specially on brake fast ,the security guard thought they are responsible for a military base .they check all the hand back visually and by machine ,they put a sing before security guard no beverages or food or eatable is not allowed. and they were really... More

Was this review helpful? Yes 3
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

• Dear Customer, • First of all, we would like to thank you for taking the time to write to us regarding your experience at the Grand Cevahir Hotel while staying us. We couldn’t say anythıng our locatıon. But we are trying give to good servıce more than your hope. For example we have free shuttle mecıdıyekoy- taksım for you.... More

Top Contributor
194 reviews 194 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 7, 2014

It's the kind of hotel that must have had some glorious days in the past. Huge rooms, large beds and bathrooms, glorious common spaces; it has it all. The breakfast was also very rich. If that's your thing then certainly go for it. If not, you'll find yourself in a hotel that hasn't had a refurbishment for a long time... More

Was this review helpful? Yes 2
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Our Guest ; Thank you very much for sharing your review. We are delighted to read your comments about your recent stay with us at Grand Cevahir Hotel and happy to find out that you've had the chance to experience our both hotels in İstanbul. Your kind words are a great motivation for us. We look forward to welcoming... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 23, 2014

am very sorry coz i staid at this hotel they stoled my money it was on table and i told them for sure they ignore this case and the manager told me u forgot there wasn't any money and the location ver bad u should to take a taxi to any where and when i checked out they told me... More

Was this review helpful? Yes 4
mrvakn, Yönetici at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest ; We would like to thank you for taking the time and trouble to write to us regarding your experience at the Grand Cevahir Hotel and Convention Center. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will... More

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Additional Information about Grand Cevahir Hotel and Convention Center

Address: Halide Edip Adivar Mah. Darulaceze Cad. No:9 Okmeydani, Sisli, Istanbul, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Cevahir Hotel and Convention Center 5*
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Also Known As:
Grand Cevahir Istanbul
Grand Cevahir Hotel Istanbul

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