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All 912 Istanbul hotels

Dedeman Hotel Istanbul

5.0 of 5 Hotel   |   Yildiz Posta Caddesi, 50 | Esentepe, Istanbul 34394, Turkey
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Dedeman Hotel Istanbul
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64%
Ranked #442 of 912 hotels in Istanbul
A recent review
4 of 5 stars reviewed 3 weeks ago
Angad1985 New Delhi, India
  • Overview
  • Reviews (370)
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370 people have reviewed this hotel

Traveler rating
    78
    153
    86
    30
    23
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30
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195
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Feltre, Italy
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The hotel is overpriced. The staff barely speaks English. The location is okay, 10 minutes walk to the closest metro station. Rooms were clean and spacious. Breakfast was very very good. Overall though I would not recommend the place (mainly for my two first points)

Was this review helpful? Yes
Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stayed in Hotel For 4days, it was a good experience, liked the service by concierge, helped us out quite a lot. Breakfast was good, Terrace Lounge was good, But One point i like to share is that the Live band was bit loud, after long day you just want to relax in Lounge

Was this review helpful? Yes 1
Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is too bad!! You cannot even find an iron, the room is too small and even the TV location is bad. Food is average and small variety. Internet keeps cutting. One of the worst hotels and it's over rated!

Was this review helpful? Yes 4
Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure... More

New Delhi, India
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

good service redeems this hotel. otherwise it has asmallish, stuffy, rooms an unremarkable location, no views from most rooms, difficult to get taxis in the evening and an expensive bar. Breakfast is most uninspiring But excellent service especially the concierge, though reception could be both more friendly and quicker Much better hotels at similar prices dotted around Istanbul.

Was this review helpful? Yes 1
Ahmet A, Genel Müdür at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

From the very first moment entering the hotel one knows that the stay will not be enjoyable. The attitude of the staff was quite unpleasant with the receptionist looking at you and addressing you as if it is them who are making you a favour and not you paying for the service. The room was nowhere near the number of... More

Was this review helpful? Yes 2
Ahmet A, Genel Müdür at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure... More

Kiev, Ukraine
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed June 3, 2014

although Dedeman is concidered to be 5 stars it is hardly 3. Small, out of date rooms, have not working lamps, condition. Facilities for conference are ok, as well as pool, but in such a big city as Istanbul you could find much more interesting place for same money. will never recomend to anybody

Was this review helpful? Yes 1
AliTurk, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We... More

Witry-les-Reims, France
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2014

Room was clean and comfortable, perfect customer service from all staff really appreciated, far from historic and tourist areas of istanbul but walking distance from metro station and far from the city's traffic jam which is permanent in Istanbul :) the only bad thing was the wifi not avaiable at room but in the lobby

Review collected in partnership with this hotel

Was this review helpful? Yes
AliTurk, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

Edinburgh
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2014

Overall a little dated by modern standards, but this is a well run hotel. I had a standard room which was not huge and looked over a busy road, though that did not bother me. Plenty of staff, well equipped gym (and large pool for a hotel), large breakfast buffet. Highlight for me was the top floor bar, where great... More

Review collected in partnership with this hotel

Was this review helpful? Yes
AliTurk, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

A TripAdvisor Member
4 of 5 stars Reviewed May 20, 2014

I stayed in Dedeman hotel for about one week, everything was amazing especially kind staff. They hv a receptionist named Erdem who was more than a receptionist, he answered all of our questions abt city, transfer,monuments and so on. They hv a high apeed internet available free of charge but, the bad thing was that it was not avaiable at... More

Was this review helpful? Yes
AliTurk, Genel Müdür at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed May 14, 2014

We were part of a Trafalgar tour and stayed at the Dedeman before the tour commenced and because we were made to feel so welcome, a few days after the tour ended. The hotel is well situated and the rooms were vey clean and quite big for our needs. The food (especially breakfast) was outstanding. What struck me though was... More

Was this review helpful? Yes
AliTurk, Genel Müdür at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

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Additional Information about Dedeman Hotel Istanbul

Address: Yildiz Posta Caddesi, 50 | Esentepe, Istanbul 34394, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dedeman Hotel Istanbul 5*
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Also Known As:
Istanbul Dedeman Hotel
Dedeman Istanbul

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#199 Business Hotel in Istanbul #253 Luxury Hotel in Istanbul
Hotel Class
Number of rooms
325

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