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All 920 Istanbul hotels

Dedeman Hotel Istanbul

5.0 of 5 Hotel   |   Yildiz Posta Caddesi, 50 | Esentepe, Istanbul 34394, Turkey
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Ranked #458 of 920 Hotels in Istanbul
A recent review
3 of 5 stars reviewed 3 weeks ago
caro97 new york city
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388 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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new york city
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I agree with the previous comments regarding the designation of this hotel as a 5-star -- that is most certainly not the case. At the same time, I have stayed in worse hotels. We found the Dedeman to be charmless but clean, and the fitness room is really quite good. Quality of the rooms themselves is uneven. Our room was... More

Was this review helpful? Yes 1
Milano, Italy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We quite liked the rooms and the hotel common areas, don't miss out on the roof bar as it has some Amazing views. The staff could speak better English, but they're always willing to help. The room was nice but quite small. Maybe the hotel is not 5-star quality, but a good 4-star. The only drawback is the location: while... More

Was this review helpful? Yes 1
Tbilisi, Georgia
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 16, 2014

There is no way to rate this hotel as a 5 star! I can not imagine 5 star hotel with outdated, old fashion rooms and the same style furniture and air con. The bathroom amenities are very scarce: no comb, toothbrush, toothpaste, robe. Shower area is small and unmaintained, with damaged tiles and always flooded floor. Location is also not... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 29, 2014

Ive heard a lot about this Turkish brand, but the stay was rather disappointing and did not meet my expectations. rooms are not as nice as the photos on the website, staff are not friendly and could not speak much english but they did their best to help. I do not suggest this hotel to anyone!

Was this review helpful? Yes 2
Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure... More

Feltre, Italy
2 reviews
2 of 5 stars Reviewed July 6, 2014

The hotel is overpriced. The staff barely speaks English. The location is okay, 10 minutes walk to the closest metro station. Rooms were clean and spacious. Breakfast was very very good. Overall though I would not recommend the place (mainly for my two first points)

Was this review helpful? Yes
Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2014

stayed in Hotel For 4days, it was a good experience, liked the service by concierge, helped us out quite a lot. Breakfast was good, Terrace Lounge was good, But One point i like to share is that the Live band was bit loud, after long day you just want to relax in Lounge

Was this review helpful? Yes 1
Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 5, 2014

The hotel is too bad!! You cannot even find an iron, the room is too small and even the TV location is bad. Food is average and small variety. Internet keeps cutting. One of the worst hotels and it's over rated!

Was this review helpful? Yes 4
Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure... More

New Delhi, India
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 1, 2014

good service redeems this hotel. otherwise it has asmallish, stuffy, rooms an unremarkable location, no views from most rooms, difficult to get taxis in the evening and an expensive bar. Breakfast is most uninspiring But excellent service especially the concierge, though reception could be both more friendly and quicker Much better hotels at similar prices dotted around Istanbul.

Was this review helpful? Yes 1
Ahmet A, Genel Müdür at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

Kiev, Ukraine
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed June 3, 2014

although Dedeman is concidered to be 5 stars it is hardly 3. Small, out of date rooms, have not working lamps, condition. Facilities for conference are ok, as well as pool, but in such a big city as Istanbul you could find much more interesting place for same money. will never recomend to anybody

Was this review helpful? Yes 1
AliTurk, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We... More

Witry-les-Reims, France
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2014

Room was clean and comfortable, perfect customer service from all staff really appreciated, far from historic and tourist areas of istanbul but walking distance from metro station and far from the city's traffic jam which is permanent in Istanbul :) the only bad thing was the wifi not avaiable at room but in the lobby

Review collected in partnership with this hotel

Was this review helpful? Yes
AliTurk, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More

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Additional Information about Dedeman Hotel Istanbul

Address: Yildiz Posta Caddesi, 50 | Esentepe, Istanbul 34394, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dedeman Hotel Istanbul 5*
Number of rooms: 325
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Also Known As:
Istanbul Dedeman Hotel
Dedeman Istanbul

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