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Dedeman Hotel Istanbul

Yildiz Posta Caddesi, 50 | Esentepe, Istanbul 34394, Turkey
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Dedeman Hotel Istanbul
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468 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (468)
  • Mar-May only
    (130)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (89)
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Tel Aviv, Israel
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Istanbul Dedeman is situated perfectly. It's a business hotel which gives you a warm and homey feeling as well as elegance and super service. I especially want to thank ANIL and his team for their warm welcome and for upgrading me on my last visit. The service is professional yet warm and kind. The room was amazing and enjoyed... More 

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philippines
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

I was part of a group tour from Manila and we were billeted in this hotel for 2 days while we were in Istanbul. I was quite worried because I did not really see good reviews in trip advisor and I do usually depend on that. First , the staff was friendly contrary to what was expected. Although, the check... More 

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Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Aarhus, Denmark
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Old hotel. And no sign for improvement since my last stay couple of year ago. Internet does not work at all in the room. No tea bags, no tea cups. Had ta call toroom service for that and waited years. Had to fight with reception to get my loyalty card registered in the system. But they have good indoor swimming... More 

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Travelers are raving about these Istanbul hotels

Southborough, United Kingdom
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel as our first stop on a package tour holiday; having travelled since quite early morning from our home in Kent in cars, planes, coach etc. we hoped for a lovely, restful place to get a wash and brush-up, some nice food and a comfortable place to sleep. Well we sure as sure weren't going to... More 

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Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We... More 

Liverpool, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 28, 2015 via mobile

I travel a lot all over Europe both for work and pleasure and I can honestly say that Dedeman Istanbul is probably the worst (so-called) 5-star hotel I have ever stayed at. I cannot honestly think of anything positive about this hotel. People at the reception were incredibly unfriendly, unhelpful and rude. The room was small and disgustingly filthy. The... More 

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Ahmet A, General Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed May 28, 2015

I appreciate the good behavior and service of this hotel. Breakfast ,cleanness,and personnel manners were great.i also want to thank from one the best staff there with the name of "Behcet Demir". I hope quality of this hotel service promote more.

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

Great hotel, nice stuff, wonderful service:) also I loved the pool, gym, hamam and sauna. All this is complimentary:) breakfast is nice as well) stuff is very friendly and helpful. I will definitely come back:)

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Tehran, Iran
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 7, 2015

Very good location, Beautiful surroundings and environment, friendly stuff, good WiFi. But somewhat small rooms, few TV channels, TV channels are only Turkish channels and there are only 1-2 non Turkish channels available on TV that this is not proper for a 5 star hotel.

Was this review helpful? Yes 1
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Bursa, Turkey
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 3, 2015

not perfect rooms, not perfect comfort for a 5 star hotel but still acceptable. Staff is realy professional and know how to do their job well. Room service is delicious and quick enough. Location is nice to reach many place easly in a short time by taxi.

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

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