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Dedeman Hotel Istanbul

Yildiz Posta Caddesi, 50 | Esentepe, Istanbul 34394, Turkey
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1 room 1 guest
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Dedeman Hotel Istanbul
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501 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Irvine, California
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I was here for a academic conference in 3 days. The hotel doesn't have the luxurous look that I expected for a 5-star hotel. My (double) room is extremely tiny. The room has every standard furniture and a safe. It has a sky bar which I did not visit. The room was kept clean and tidy. The food served in... More 

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Astana, Kazakhstan
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located close to my business interest area, that is why Dedeman Istanbul hotel was chosen. Stayed here for 10 days and I really enjoyed it. Lobby area looks quite big and welcoming. Staff is really helpful and friendly. Special thanks for Kadir from Reception who was courteous and always ready to help. Room was rather spacious but... More 

Was this review helpful? Yes 5
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Waterloo, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When we booked this hotel through Hotwire, we selected five star hotel. The hotel is NOT five star by any mean. Three or three and half at most. We had trouble sleeping because of the smoking smell although being assured that the floor is non smoking. The A/C is not effective and is just a fan. The elevators are always... More 

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We... More 

Bengaluru (Bangalore), India
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Its a nice hotel. Has a small but good lobby. Is located a little off the metro but an easy 10 minute walk. Has good cafes and restaurants around it. Rooms are good. The banquet hall on the top floor is pretty nice and give a good view.

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Tehran Province, Iran
1 review
4 of 5 stars Reviewed 2 weeks ago

I traveled to Istanbul for Business , I went to Dedeman hotel every things was Excellent . But Elevators had Problems and did not good work. I hope solve this problem because Dedeman Hotel is excellent.

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Istanbul, Turkey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 night at this hotel and enjoyed very much. There are many cons I would list if this is luxury five star hotel but this place is reasonable five star hotel. Otherwise, staff are helpfully and nice, rooms are not small with plenty of facilities. We asked if we can take shower after check out from the room... More 

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Varna, Bulgaria
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay at Dedeman Hotel was very pleasant, and I can honestly say that I have never met more kind and helpful staff at a hotel! There was free parking, which is really useful at Istanbul. Also if you come with a car - location of the hotel is very convenient, because it is just few hundred meters after you... More 

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we... More 

Budapest, Hungary
1 review
2 of 5 stars Reviewed 4 weeks ago

Somebody stole 100 Turkish Liras from our room. It is very shameful and I don't see how this could happen at a 5star hotel. I have never left a negative comment before but I find this outrageous. Having employees who steal from a guest's private room makes me wonder about the rest... I changed as much money as possibly needed... More 

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We... More 

Travelers are raving about these Istanbul hotels

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really like the place and neighborhood. They serve great breakfast. Room servise is satisfactory. There are some minor imperfections; for instance, they didn't have tea spoon. Generally, I highly recommend here for a nice stay.

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay during 4 days with 2 childeren (4 years, 7 months) in Dedeman hotel Istanbul was great. Special thanks for mister Ersin Söğütlü. He was very helpfull to arange everything with The reception. He was very polite. Our room was clean. All facilities were perfect. There was a restaurant at The 10th floor open untill 22 o clock open.... More 

Was this review helpful? Yes
Muge O, Guest Relations Manager at Dedeman Hotel Istanbul, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in... More 

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Staying in Besiktas

Neighborhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighborhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
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