We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carlton Hotel

Fevziye Caddesi No 22 | Sehzadebasi, Istanbul 34470, Turkey
Hotel amenities
Carlton Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #751 of 1,005 Hotels in Istanbul
A recent review
5 of 5 stars reviewed 1 week ago
goranpop Istanbul, Turkey
Add Photo Write a Review

29 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    8
    5
    3
    4
    9
See reviews for
6
8
3
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (29)
  • Mar-May only
    (9)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (11)
All months
Istanbul, Turkey
1 review
5 of 5 stars Reviewed 1 week ago

Very worm welcome from the entrance through the personnel that work in different areas. Very helpful receptionists. Ask for any help, any info, entertainment, they are ready to provide location, transportation tips, etc. Explore (walk, preferable) the area to find reasonable price clothes, restaurants, historical places. Walking distance to The Grand Bazaar is 10 min. MUST try Turkish bath (Amam)... More 

Was this review helpful? Yes
Moscow, Russia
1 review
1 of 5 stars Reviewed 2 weeks ago

Only location is good, hotel was just horrible. This hotel is absolutely not 4 star hotel. Photos on web site have nothing in common with actual rooms. 1) We booked triple room about one month in advance, but we were placed in double room with additional bed. Actually third "bed" was not bed at all, it were just three mattresses,... More 

Was this review helpful? Yes
Abrantes, Portugal
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

We were a bit afraid of what we would found because of the bad critics in trip advisor. But in fact we found a very nice and available receptionist, who gave us great indications about what to visit and how. Upstairs we found a comfortable room, big enough to 2 persons. It wasn't clean enough to a ocidental 4-star hotel... More 

Was this review helpful? Yes
istanbul
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Centrally located, helpfull and smiley staff, rich breakfast.comfortable bed and well design interiror I stayed for 3 nights for businness, Hotel met my expectations especially with the location everywhere is is walking distance.

Was this review helpful? Yes
Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015

This hotel is so far from 4 star type of hotel. Rooms are not nice and smell ugly. You can find find holes in the walls in rooms. Breakfeast are ordinary, you have to pay extra for orange juice and omelete. Spa and wellnes cost 50 dollars. We have reserved room with one king size bed, but we got room... More 

Was this review helpful? Yes 1
roskilde
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 17, 2015

To stay on Carlton hotel Istanbul is a great disappointment. Small and ugly rooms- no balcony and very bad wi fi. Breakfast is ordinary and served in basement-and also dinner is served here. So uncharming. Location is quite good,but the staff seems to be uinterested in their gunst. Can NOT be recommandet

Was this review helpful? Yes
Kaan T, Konuk İlişkileri Müdürü at Carlton Hotel, responded to this review

Dear 'RoskildeJakobi', First of all I would like to express my regards for your recent experience at our Hotel. As our guest you are very important to us. Your review has been discussed with our relevant department and we will be using this to correct ourselves where need be and especially the problems that you mentioned in your review. It... More 

1 review
1 of 5 stars Reviewed May 12, 2015 via mobile

This is not a 4 star hotel! It's dark and depressing, room was awfully small, with bad smell. Small bathroom, uncomfortable beds, and not really clean! Very noisy( u can hear almost everything from next room! Wi fi very very poor! The only good thing was the location and the helpful reception staff.I don't recoment this hotel!

Was this review helpful? Yes
Kaan T, Konuk İlişkileri Müdürü at Carlton Hotel, responded to this review

Dear 'Elena T', First of all thank you for taking the time to post your review. I am extremely disappointed to hear details of your recent stay. We strive to ensure that our facilities and services are of the highest quality and I must apologise if you felt that this wasn't the case. I would like to kindly inform you... More 

Sheffield, United Kingdom
1 review
1 of 5 stars Reviewed April 29, 2015

The only thing that reccomends this hotel is its location. The majority of the staff were rude and unhelpful. They almost seemed fed up with the guests. the buffet is so basic and you even need to pay extra for orange juice and its the breakfast buffet. The hotel saya that it has a 24 hour room sevice but thats... More 

Was this review helpful? Yes
Kaan T, Konuk İlişkileri Müdürü at Carlton Hotel, responded to this review

Dear 'Sarah A', Many thanks for your recent stay at the Carlton Hotel Istanbul. I am sorry that some aspects of your stay fell below your expectations. I apologise for your experience with in-room conditions and will share your comments with the team so we can ensure that future guests aren't inconvenienced. These events are not reminiscent of the service... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 23, 2015

Very convenient to museums and all tourist locations.It is very quite and nice location. Tram bus and metro services are in the range of 5 minutes . Cleanliness,breakfast was good . Rooms are spacious.Mr Ercan and other staff were helpful.

Was this review helpful? Yes
Kaan T, Konuk İlişkileri Müdürü at Carlton Hotel, responded to this review

Dear 'arunsohoni', Thank you so much for your fantastic review of our hotel. I'm thrilled to hear that you satisfied from our our premier location and also I am really glad that you enjoyed your room and the service you have received from our staff. Thank your mention about Ercan who have delighted to satisfied you with their personalized service... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed April 9, 2015

I've stayed in many hotels, but I've never had the experience of being truly welcomed in the way I was at the Carlton Hotel Istanbul.Beautiful, peaceful, well-appointed. The people that works there also very polite. I stayed 4 nights and I don't have any complaints. I would recommend the spa service everyone, it was one of the best.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kaan T, General Manager at Carlton Hotel, responded to this review

Dear 'koray k', Thank you so much for your fantastic review of our hotel. I'm thrilled to hear that you had a comfortable stay and the service. Kindly rest assured that we will share your kind comments with our team and congratulate them on a job well done! Thank you for your patronage and look forward to welcoming you and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (7)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (22)
Viewed
Dining (7)
Viewed
Room/suite (20)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Staying in Grand Bazaar

Neighborhood Profile
Grand Bazaar
Tourists, hawkers, and locals come together at the Grand Bazaar to comb its labyrinthine passageways in search of a bargain – be it a pair of brand name jeans, a handcrafted silk rug, or a perfectly brewed cup of tea. Outside the vast bazaar, worn, narrow streets wind their way down from its lofty perch to the southern shore of the Golden Horn, where the evocatively aromatic Spice Bazaar beckons alongside the elegant New Mosque (opened in 1665). Nearby, the famed Galata Bridge offers pedestrian access to urban delights across the river in Istanbul’s more residential and contemporary neighborhoods, while the must-see sights of Sultanahmet are but a leisurely stroll away.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay