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All 883 Istanbul hotels

Hotel Zurich

4.5 of 5 Hotel   |   Vidinli Tevfik Pasa Cad. No:14 Laleli, Fatih, Istanbul 34470, Turkey
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Hotel Zurich

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Ranked #419 of 883 hotels in Istanbul
A recent review
4 of 5 stars reviewed 2 weeks ago
Mehran A Tehran, Iran
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264 people have reviewed this hotel

Traveler rating
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51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Tehran, Iran
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a good stay at the hotel, Breakfast was good, Small clean room, beautiful lights, central heating was good Unfortunately room didn't have Kleenex and when we ask one, they gave us toilet paper, Spa was very clean and service was good, Staff on reception needs to learn basic English language, I mean basic English for all staff needs... More

Was this review helpful? Yes
HotelZurich, Manager at Hotel Zurich, responded to this review

Dear Guest, Thank you very much for choosing Zurich Hotel during your visit to Istanbul and for sharing your experience at Trip Advisor. I'm happy to read that you had an enjoyable stay with us. Such comments motivates us more than anything and shows us we are on the right path. Of course we have some points to improve, we... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Claims to be a 4 star, if give it a 2 at best. Staff on reception rude and unhelpful. We had to move rooms as we had booked a city view and were given a room with a view of a wall. Even when we moved it wasn't much better. Our water stopped working one of the mornings and when... More

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HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Guest, We appreciate your valuable comments; and we apologize for the inconvenience. We are very sorry to hear that you were not satisfied with your stay. We appreciate your detailed comments regarding our services which do not reflect our usual service standards. You can be sure that your feedbacks have been shared with respective department heads in order to... More

Istanbul, Turkey
1 review
3 of 5 stars Reviewed 5 weeks ago

We had a good stay at the hotel, but during checkout the staff were very rude and money hungry!! Has to ask for the receipt a few times, as she kept forgetting to pick it up from the printer. Always make sure you get a recepit for everything paid, otherwise they would accuse you of not paying! Basic english for... More

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HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Guest, We appreciate your valuable comments; and we once more apologize for the inconvenience. It is a pleasure to see that you were satisfied with our services. We appreciate your detailed comments. Your valuable feedback regarding Front Office services which do not reflect our usual high service standards has been shared with respective department head in order to prevent... More

Khartoum, Sudan
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 10, 2014

We stayed here as part of a school excursion - 50 students and 9 adults. The rooms were a bit on the small side but very adequate. The location is very central within walking distance to the Blue Mosque, Grand Bazaar etc. Breakfast was filling and there was enough variety to satisfy most tastes.

Was this review helpful? Yes 2
HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Guest, Thank you for posting your comment on TripAdvisor following your stay with us. I truly appreciate you taking the time to write such a detailed review with great comments. We have shared your comments with the rest of the team as well and you really made our day! I hope we will have the pleasure of welcoming you... More

London, United Kingdom
1 review
5 of 5 stars Reviewed March 7, 2014

We've been there in January 2014 with my family We would come again anytime! The food is really impressive, the rooms are very large and comfortable, service is excellent with friendly staff. This hotel has all sorts of amenities offers everything you need also the employees always have an open ear ;) Highly recommended! We had a great time ;)... More

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HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Pinar Aksoy Sales Executive More

malta
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 20, 2014

good hotel with nice big rooms, some need urgent refurbishment. friendly staff and good breakfast. very poor television channel list for european guests which was very disappointing for the rates being charged.

Was this review helpful? Yes 1
HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Guest, Thank you for taking the time to tell us about your visiting. We appreciate your continued loyalty to the Hotel Zurich Istanbul and look forward to your return. Thank you again for your feedback because this helps us make the necessary changes to our hotel and improve our services. We would love another opportunity to provide a great... More

Struga, Republic of Macedonia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2014

Just came back, stayed for 2 nights. Very nice location, clean rooms and well equiped. The emplyess are very kind and helpful. WiFi internet not bad (not so fast). Hotel Disco - Only Couples ! .......

Was this review helpful? Yes 2
HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Valued Guest, Thank you for your wonderful review. We are glad you had a wonderful experience during your stay with us. We are pleased to learn that you were happy with our facilities and services. We look forward to the privilege and pleasure of welcoming and serving you again at Hotel Zurich Istanbul. Warm Regards, Pinar AKSOY Sales Executive More

Beirut, Lebanon
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2014

I spent four days in Zurich hotel, it is located in the middle of a busy shops street, surrounded by restaurants and cafes; all you need to do is walking 5mn: 5mn to get the grand bazar, 5mn to get the tram station and 5mn to discover the laleli area..the view from the breakfast restaurant is amazing, the food is... More

Was this review helpful? Yes
HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Guest, I am very sorry to learn of your inconvenience regarding your stay at Hotel Zurich Istanbul. I would like to inform you that we continuously carry out improvement plans and maintenance works to ensure the comfort of our guests. We hope to have a chance to welcome you back soon. Best regards, Pinar AKSOY Sales Executive More

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2013

Nice hotel, very good location, very helpful and attentive personnel. Rooms are clean and comfortable, tea-coffee and a bottle of water are free of charge in the room. Restaurant upstairs has a great view and serve nice breakfasts. In general the impression from the hotel is very positive. We arrived early morning but was checked in directly. Big plus to... More

Was this review helpful? Yes 1
HotelZurich, Yönetici at Hotel Zurich, responded to this review

Dear Valued Guest, Thank you for your wonderful review. We are glad you had a wonderful experience during your stay with us. We are pleased to learn that you were happy with our facilities and services. We look forward to the privilege and pleasure of welcoming and serving you again at Hotel Zurich Istanbul. Warm Regards, Pinar AKSOY Sales Executive More

Antofagasta, Chile
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2013

I stayed here for 3 nights, the ubication is very good, its not expensive, the room service is very good during my stay in Zurich Hotel, reception heped me everything specially Firuze, Baris and Segvi...

Was this review helpful? Yes 2
HotelZurich, Konuk İlişkileri Müdürü at Hotel Zurich, responded to this review

Dear Valued Guest, Thank you very much for your stay at the Zurich Hotel and your very nice comment on Tripadvisor. We are delighted that you enjoyed your stay and have gladly shared your nice feedback with our team. Such comments are very motivating and encouraging. Thank you. We do hope to have the pleasure of welcoming you back again... More

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Additional Information about Hotel Zurich

Address: Vidinli Tevfik Pasa Cad. No:14 Laleli, Fatih, Istanbul 34470, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #419 of 883 hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Zurich 4.5*
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