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Crystal Hotel

4.0 of 5 Receppasa Caddesi No 7 | Taksim, Istanbul 80090, Turkey
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Crystal Hotel
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Crystal Hotel
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202 reviews from our community

Traveler rating
    12
    23
    64
    42
    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Crystal Hotel
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Iranduba, AM
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

every thing is very bad .I'm not coming back to this hotel.Service is very poor.I suggest you choose the Golden Age hotel.With less money, you can choose a better hotel., there is no most basic facilities such as tea maker and slippers in the room.

Was this review helpful? Yes 1
IRAN
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 25, 2014

We had a 7-night stay in this hotel on July 2014. Brief highlights: 1- Totally an average hotel 2- Small rooms 3- Normal breakfast 4- Average service 5- Good wifi internet in rooms 6- Hotel organization not designed for peak condition. Our stay includes a weekend and when the number of travelers increased the restaurant had no enough space for... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

I stayed at Crystal Hotel in June 2014 for one night with my family. The next day we decided to pack and leave this dirty hotel because of so many reasons. There was mold in the walls and the AC wasn't even working; it was so hard to breath because of how humid it was inside the rooms. We had... More

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014 via mobile

Avoid like plague. Although this hotel has an excellent location, everything else is pretty much not worth of a 4-star hotel. Crowded, hot, weak air-conditioning, broken window, horrible breakfast, and staff who don't speak English are just a few of the problems of this hotel. Despite the bad conditions, since the hotel has some contracts with the Iranian travel agancies,... More

Was this review helpful? Yes 4
SEDA T, Genel Müdür at Crystal Hotel, responded to this review

I write this respond for same complains who has stayyed on the same perriod on our hotel...Firstly, I have been informed about the subject as general manager of the hotel. I talked with the guests directly and listened to their complaints they told me that when they return to back to hotel they opened their safebox with their password but... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 19, 2014

Stealing money from the SAFE BOX?!!! That I can't tolerate. I stayed there for 4 nights, breakfast quality was so poor and the pool wasn't available. 4satrs?!! At the best it's a 2star hotel. The only thing that is good about this hotel is that its located near Taksim square.

Was this review helpful? Yes 2
SEDA T, Genel Müdür at Crystal Hotel, responded to this review

I write this respond for same complains who has stayyed on the same perriod on our hotel...Firstly, I have been informed about the subject as general manager of the hotel. I talked with the guests directly and listened to their complaints they told me that when they return to back to hotel they opened their safebox with their password but... More

Dubai, United Arab Emirates
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 16, 2014

Me and my family stayed at this hotel from 10 to 15 Jul 2014, on the first day when we came back from shopping, We saw the safe-box is open and some money stolen, it was so terrible, not just mine, more than 5 passengers lost their money, we called the cops and talked to manager but nothing happened and... More

Was this review helpful? Yes 7
SEDA T, Genel Müdür at Crystal Hotel, responded to this review

I write this respond for same complains who has stayyed on the same perriod on our hotel...Firstly, I have been informed about the subject as general manager of the hotel. I talked with the guests directly and listened to their complaints they told me that when they return to back to hotel they opened their safebox with their password but... More

1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 15, 2014 via mobile

I am staying in this hotel now and every night I can see one of my countryman is stolen their property in the hotel by hotel's staff,even from their safety box.please don't come here! If you have to come to this hotel , be careful and don't put your money in the room.

Was this review helpful? Yes 9
SEDA T, Genel Müdür at Crystal Hotel, responded to this review

I write this respond for same complains who has stayyed on the same perriod on our hotel...Firstly, I have been informed about the subject as general manager of the hotel. I talked with the guests directly and listened to their complaints they told me that when they return to back to hotel they opened their safebox with their password but... More

Athens, Greece
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 10, 2014

I arrived too early in the morning and the staff kindly accepted to keep my luggage till my room was ready. Good things ended there. The room was not clean. I dropped a piece of paper that was still there four days later. The mattress was awful; it must not have been changed for years. Breakfast was terrible, unless you... More

Was this review helpful? Yes 8
Tehran, Tehran, Iran
Contributor
18 reviews 18 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 1, 2014

After 25 years I visited Istanbul again. My travel agency advised "CRYSTAL HOTEL" for staying, for sure it was not the place I stay in again. Lock of washroom was missed, (somehow that part of door was broken). Beds were clean but I am not sure if they actually clean the rooms daily. there were some used napkins in room... More

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 1, 2014

Three night stay in Istanbul during my guided tour with Athos Hellas travel agency was in Crystal hotel very close to Taxim square. The hotel is mediocre, clean small room good breakfast with staff that don't all speak English. I asked for room service for coffee and I ended up going downstairs and get my coffee myself. During my stay... More

Was this review helpful? Yes 1
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Additional Information about Crystal Hotel

Address: Receppasa Caddesi No 7 | Taksim, Istanbul 80090, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Hotel 4*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, HotelTravel.com, Cheap Tickets, Agoda, Despegar.com, Otel, Odigeo, Hotel.de and TripOnline SA so you can book your Crystal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Istanbul
Hotel Crystal Istanbul

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