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Crystal Hotel


Crystal Hotel
Hotel class 4 of 5
Receppasa Caddesi No:7 | Taksim, Istanbul 80090, Turkey
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Traveler Reviews

75% Do not recommend
2.5 of 5 stars 50 reviews
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By trip type
All (50)
[ Date ] [ Rating ]
Frustrated
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2 of 5 stars
luv2trvl45 1 contribution
Jerusalem, Arkansas
Jul 11, 2009 | Trip type: Family New

the hotel was below my expectations. I think management needs to improve customer service and the way they treat customers. It seemed like most of the customers who stay are one time visitors or tourists who will probably never come again, so they dont really care to maintain them. Few points to note: 1- We have paid for a room... more

Disgraceful!
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1 of 5 stars
wisetravellerman 1 contribution
London
Jun 11, 2009 | Trip type: Business, Solo travel

Are you reading this as you make arrangements for your travels to Istanbul? Are you considering the possibility of staying at the Crystal? Listen to me: LOOK ELSEWHERE, and considered yourselves saved. I wish I had gone through the reviews earlier. It's harder to paint a more horrible picture than it has been painted in previous reviews, but believe me:... more

It was good
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3 of 5 stars
Ayman_hnaif 1 contribution
Amman
Jun 4, 2009 | Trip type: Couples

I spent 5 nights with my wife at Crystal hotel, it was good not real 4 stars but when choosing my room i tried to find front room, its small but in general it was good. they had renew hotel paints and rooms. it good when compare with same level of hotels more

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5 of 5 stars
momYerevan 1 contribution
Yerevan
May 25, 2009 | Trip type: Business

Me, my daughter and my colleague enjoyed our stay in the hotel, that had an excellent location in Istanbul, pleasant and clean rooms and supportive staff. more

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1 of 5 stars
misab1 1 contribution
Amman
May 22, 2009 | Trip type: Business, Solo travel

old building lying not friendly staff old painted rooms old bathrooms most lights were broken no iron no in room internet small room small beds more

Management response from
BORAYILDIRIM, manager

I would like to inform you that the hotel has closed on 01th of November 2008.and we re-opened on 02nd march 2009.Your accommadation date was before our renevation.we completely changed all of our rooms with bath rooms, restaurants,general areas,A.C.Systems... and staff as well.we have now wireless internet connection free of charge.If you decide to stay at Crystal hotel superior, you...

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4 of 5 stars
Clerkenwell 37 contributions
London, United Kingdom
Apr 14, 2009

This was my sixth trip to Istanbul over the past six years and I've stayed in a different hotel each time. My wife and I have tried Boutique, Tourist and International style of venues in Sultanahmet, Tunel and Taksim districts. The Crystal is a newly refurbished "four" star tourist class hotel in the Taksim district. The venue was chosen for... more

Management response from
BORAYILDIRIM, manager

Dear sir or mam, I would like to thank you for your kind interest shown towards the Crystal Hotel.It was our pleasure to host you in our hotel.we are always triying to look and improve to have a better service in our hotel for our guests. best regards Bora Yildirim General Manager

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3 of 5 stars
ruthL36 20 contributions
liverpool
Mar 23, 2009 | Trip type: Business

Stayed for 8 nights while attending an event in Istanbul. Room was ok - asked for a non-smoking room but found the room with an ashtray. Probably can't be helped - many people seem to smoke in Turkey. It was a reasonable size; not the double I booked, but a twin. Not much in the way of storage space, to... more

Management response from
BORAYILDIRIM, manager

Dear sir or mam, I would like to thank you for your kind interest shown towards the Crystal Hotel.It was our pleasure to host you in our hotel.we are always triying to look and improve to have a better service in our hotel for our guests. best regards Bora Yildirim General Manager

Terrible
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1 of 5 stars
lblahnik 54 contributions
Chicago
Nov 9, 2008 | Trip type: Friends getaway

The Crystal Hotel was a huge disappointment. We stayed here on the recommendation of a travel agent in Istanbul. The lobby didnt seem bad but when we got to our room, it was terrible. The bedspreads smelled like terrible body odor so we promptly threw them on the floor. The bathroom smelled like urine. The room was so hot that... more

Management response from
BORAYILDIRIM, GENERAL MANAGER

Due to the changing Tourism Conjuncture in Talimhane, Istanbul Crystal Hotel having the highest capacity in the area is currently undergoing renovation that will last approximately for 5 months as of November 1, 2008 in order to meet our valuable guests’ expectations and needs better. It will say “Hello” to our valuable guests as a 4-Star Superior Hotel with its...

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1 of 5 stars
deepFacts 1 contribution
Sharjah
Aug 25, 2008 | Trip type: Family

I don't recommend this hotel to anyone, this hotel does not meet with any international Standard and should not be marketed for tourists. During my stay i have seen an old lady collapsed due to the hot temperature at Rooms. more

Management response from
BORAYILDIRIM, GENERAL MANAGER

The Hotel will say “Hello” to our valuable guests as a 4-Star Superior Hotel with its new face and new staff in April 1, 2009 with its modern exterior designed by valuable architects, 215 elegantly designed rooms, elaborately created spacious general areas, different size convention halls.

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2 of 5 stars
ahmedew 1 contribution
cairo
Aug 4, 2008 | Trip type: Family

Hello, well basically to sum all this up in a nut shell, and not to make this too long, i have returned from a spectacular trip to istanbul, turkey. But the only downfall of the vacation was mostly the hotel. This hotel is a complete NO NO for people who like to lounge in a hotel all day or expect... more

Management response from
BORAYILDIRIM, GENERAL MANAGER

We will be glad to host our valuable guests in our hotel composed of 6 different size suit rooms, disabled rooms, many connected rooms, convention halls equipped with the state-of-the-art equipments, lobby bar, where you can relax after a long day, as well as recreation unit including Turkish bath, sauna, fitness centre and indoor swimming pool, professional cuisine and restaurants...

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Crystal Hotel Also Known As

Address: Receppasa Caddesi No:7 | Taksim, Istanbul 80090, Turkey
Istanbul Hotels Crystal Hotel
2.5/5.0
50