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All 920 Istanbul hotels

Crystal Hotel

4.0 of 5 Hotel   |   Receppasa Caddesi No 7 | Taksim, Istanbul 80090, Turkey
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Crystal Hotel
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Ranked #847 of 920 Hotels in Istanbul
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186 reviews from our community

Traveler rating
    9
    18
    62
    40
    57
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46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Kuwait, Al Kuwayt, Kuwait
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked at this hotel in Taksim Square in Istanbul while I was already there. the hotel lobby seemed quite nice . the person at the reception showed me a room and it was quite nice. After checking in the next day, I found the bathroom had no towels, no toiletries, and the a/c was not working. It was really... More

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Perth, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Do not stay at this hotel. Carpets badly stained. Problems with toilets. Went to use lift on 7th floor and found the button had fallen into the wall necessitating use of stairs-not a good option with suitcases. You get the feeling cleanliness is not a priority. EJS

Was this review helpful? Yes 1
Ioannina, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The hotel was awful. (Απαράδεκτο ξενοδοχείο). It was very dirty. (Πάρα πολύ βρώμικο). The stuff was impolite and unhelpful. (Αγενέστατο προσωπικό). The breakfast was bad (κακό πρωινό). Noone should stay there.

Was this review helpful? Yes 1
Tehran
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 6, 2014

Its not a 4 star hotel!!!it has a small lobby,small rooms,no pool just a name!the breakfast and the palce it is located is the only thing that was good!!the place it is located is Taqsim near restaurant and shopping centres,before I came turkey I just heard that my parent reserve a 4star hotel I was so happy but when I... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 5, 2014 via mobile

We have booked 2 rooms for a 3 night stay, through a very well reputed agency, believing it was a 4* hotel. Unfortunately the rooms were very dirty, the service and the breakfast were terrible. We could hardly spend one night there. The next morning we packed and moved to another hotel.

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 3, 2014

We stayed in this hotel for 5 nights.it was the worst hotel I have ever been.the staff are very rude.the rooms are very dirty.very poor service.it's just waste of money. Everything is so bad.do not stay there even for one night.

Was this review helpful? Yes 2
Iranduba, AM
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

every thing is very bad .I'm not coming back to this hotel.Service is very poor.I suggest you choose the Golden Age hotel.With less money, you can choose a better hotel., there is no most basic facilities such as tea maker and slippers in the room.

Was this review helpful? Yes 1
IRAN
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 25, 2014

We had a 7-night stay in this hotel on July 2014. Brief highlights: 1- Totally an average hotel 2- Small rooms 3- Normal breakfast 4- Average service 5- Good wifi internet in rooms 6- Hotel organization not designed for peak condition. Our stay includes a weekend and when the number of travelers increased the restaurant had no enough space for... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

I stayed at Crystal Hotel in June 2014 for one night with my family. The next day we decided to pack and leave this dirty hotel because of so many reasons. There was mold in the walls and the AC wasn't even working; it was so hard to breath because of how humid it was inside the rooms. We had... More

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014 via mobile

Avoid like plague. Although this hotel has an excellent location, everything else is pretty much not worth of a 4-star hotel. Crowded, hot, weak air-conditioning, broken window, horrible breakfast, and staff who don't speak English are just a few of the problems of this hotel. Despite the bad conditions, since the hotel has some contracts with the Iranian travel agancies,... More

Was this review helpful? Yes 4
SEDA T, Genel Müdür at Crystal Hotel, responded to this review

I write this respond for same complains who has stayyed on the same perriod on our hotel...Firstly, I have been informed about the subject as general manager of the hotel. I talked with the guests directly and listened to their complaints they told me that when they return to back to hotel they opened their safebox with their password but... More

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Additional Information about Crystal Hotel

Address: Receppasa Caddesi No 7 | Taksim, Istanbul 80090, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity, HotelTravel.com, Cheap Tickets, Agoda, Hotel.de, TripOnline SA, Odigeo and Otel so you can book your Crystal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Istanbul
Hotel Crystal Istanbul

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