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Pera Palace Hotel, Jumeirah

#87 of 979 Hotels in Istanbul
Certificate of Excellence
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Mesrutiyet Cad. Tepebasi, No:52 | Beyoglu, Istanbul 34430, Turkey
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Pera Palace Hotel, Jumeirah
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Pera Palace Hotel, Jumeirah
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672 reviews from our community

Traveler rating
    445
    163
    41
    12
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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There are newer reviews for Pera Palace Hotel, Jumeirah
See the most recent reviews
Inverness, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2013

Just returned from 5 nights here with my husband.Had a fabulous stay.Concierge was very helpful and the rest of the staff were all lovely.The bar was great and all the staff.The breakfast was amazing as we're the staff there.Had dinner in the Agatha restaurant one night and it was very nice although thought the wine was dearer than the food.Staff... More 

Was this review helpful? Yes 1
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. I am really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with the service received. Your words will not only motivate our colleagues, but inspire the entire team at Pera Palace Hotel, Jumeirah to continue providing the best service... More 

Hampshire,Uk
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 25, 2013

A great hotel which absolutely nailed some of the key values that guests want; Friendly staff, who smile all the time and are extraordinarily helpful, made the trip memorable. Superb restaurant and bar- fantastic food and one of the best waiters i have ever been served by. Spacious room, with an excellent bed and massive powerful shower, with a balcony... More 

Was this review helpful? Yes
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. I am really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with the service received and the attention to detail of our colleagues. Your words will not only motivate our colleagues, but inspire the entire team at Pera Palace... More 

athens
Top Contributor
73 reviews 73 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 19, 2013 via mobile

The hotel has recently opened after a full restoration. Is nicely positioned in the Pera with views of golden horn. I was privileged to have a extra sized corner room with nice views however the only con was the nonstop traffic noise. The staff is very polite and helpful. At the time of booking the hotel was very favorably priced... More 

Was this review helpful? Yes
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest , Thank you for posting such a positive review on TripAdvisor, following your recent stay at Pera Palace Hotel, Jumeirah. I was very pleased to learn that you enjoyed your stay with us. It is good to know that the rooms and their facilities provided such added value for you. Once again, thank you very much for your... More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 1, 2013

...granted I was there for a 24 hour transit enroute to Africa. The hotel reflects the history and elegance of a grand era where I can imagine guests adorned like the characters from Downton Abbey having high tea and cocktails before dinner. When I travel I always choose the property with the greatest history and grandeur --all of the Raffles... More 

Was this review helpful? Yes 3
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Susan H., Thank you for posting your review on Trip Advisor. I am really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with the service received and the attention to detail of our colleagues. Your words will not only motivate our colleagues, but inspire the entire team at Pera... More 

Barcelona, Spain
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 28, 2013

Staying at Pera Palace was the perfect choice for us for a visit to Istanbul. We greatly appreciated all the comfort in the contemporary suites combined with tradition in a historic building. We stayed in a golden horn view room on the 5th floor, which was excellent. The suite was luxurious and even with more space than we had expected... More 

Was this review helpful? Yes 1
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Pera Palace Hotel, Jumeirah on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. I am also happy to hear that you have throughly enjoyed your whole stay. Thank... More 

London
Senior Contributor
25 reviews 25 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 19, 2013

An oasis of comfort and calm close to the city centre. Excellent service and good facilities for city hotel but food and beverage offerings do not compare with local competition. There are several excellent local restaurants! Newer Istanbul hotels may be cheaper but do not have this history, style or elegance.

Was this review helpful? Yes 4
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Pera Palace Hotel, Jumeirah on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. I am also happy to hear that you have thoroughly enjoyed your whole stay. I... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2013

Stayed here in Feb and was a bit disappointed to be honest. My partner and I stayed for a long weekend, expected true 5* service, but got it maybe only 50% of the time, staff need more training. We tried to move rooms when we had a very noisy night courtesy of the nightclubs on the road outside and initially... More 

Was this review helpful? Yes 3
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, thank you for your commments on TripAdvisor. We have noted your comments regarding the location of your room. Rest assured that your feedback will be adressed to the concerned department heads. We certainly enjoyed looking after you and we hope to have the pleasure of welcoming you back very soon again. Sincerley, Pinar Kartal-Timer General Manager More 

Shanghai, China
Top Contributor
66 reviews 66 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 14, 2013 via mobile

Fantastic hotel - distinctive service, world class facilities & a great location - there is nothing more one may ask for - this is a great hotel, will definitely come back. I forgot to mention, historic too, Agatha Christie wrote one of her novels while staying at the Jumeirah Pera Palace for 2 years, highly recommended hotel.

Was this review helpful? Yes
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. I am really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with the service received and the attention to detail of our colleagues. Your words will not only motivate our colleagues, but inspire the entire team at Pera Palace... More 

Dhaka City, Bangladesh
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 7, 2013

if you want to experience history, stay here. lovely hotel. essential part of experience of being in istambul. pricey. food is also expensive. impeccable service. rooms are small. pool is underground and it was not properly heated. my suggestion...stay for a night or two and then move to another hotel.

Was this review helpful? Yes 2
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. We value all guest feedback as an opportunity to continue to improve our services and products for our guests. All your comments I appreciate you recommending Pera Palace Hotel, Jumeirah and I do hope we will have the pleasure of welcoming you back again in the... More 

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 29, 2013

Beautiful hotel, excellent service, delicious breakfast. Sauna and steam room were included in price, gym and swimming pool were small but OK. The only negative thing to say is that there are lots of pubs, discos, rave parties etc. in the neighbourhood. We had booked the room with lowest rate and in the night we found out why. The music... More 

Was this review helpful? Yes 5
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. I was delighted to read that you had an enjoyable stay with Pera Palace Hotel, Jumeirah , and that you were pleased with the service and facilities as well as your Spa experience. I appreciate you recommending Pera Palace Hotel, Jumeirah and I do hope we... More 

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Deluxe Golden Horn Room King (45)
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Ernest Hemingway Suite (31)
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Presidential Suite (32)
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