We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Citadel Hotel

4.0 of 5 Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Hotel website
Hotel deals
Offers & Announcements
25% off room rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
BEST WESTERN Citadel Hotel
Professional photos View all
Browse nearby
BEST WESTERN Citadel Hotel
Write a Review

321 reviews from our community

Traveler rating
    175
    109
    28
    6
    3
See reviews for
82
99
18
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (321)
  • Mar-May only
    (91)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (52)
All months
Doha, Qatar
1 review
5 of 5 stars Reviewed 3 weeks ago

having an excellent view on Marmara sea , staff is very friendly and helpful, location is excellent and very near from the most famous attractions wifi connection was good ... room were tidy n clean but not big tip ... choose the rooms with balcony on the first floor ...

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my family's first trip to Istanbul, in fact, since we now live in Jeddah, KSA, this was our first trip as a family in the Middle East. Neither Istanbul nor the hotel disappointed. The staff was always helpful and available with everything from arranging taxi rides to helping me after I forgot the passcode to the in-room safe.... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

St. Catharines, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2014

We stayed here for 2 nights on a recent vacation to Turkey. We enjoyed the central location where it was very easy to pop back to the hotel to use the washroom or change clothes during a full day visiting the sites and enjoying the cuisine. We found them to be very accommodating as we arrived in the morning (after... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

High Wycombe, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 3, 2014

Hotel was in a good location, although you have to climb to the nearby attractions. The staff were really helpful and friendly. The room was clean and the breakfast was good. The one issue is that the rooms are really tiny for a couple, if you have any luggage and there is nowhere to stow a case!

Was this review helpful? Yes 1
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed October 28, 2014

This was my business trip and this hotel was great pick. I will definitely stay at this hotel again next time I visit Istanbul. As women I would feel very comfortable to stay alone at this hotel, but this is great place for families, couples and groups. Room was absolutely gorgeous, completely remodeled and clean. Bad was very comfortable and... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Melbourne, Australia
Top Contributor
172 reviews 172 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 26, 2014

My tour group came here for dinner. Since they are Malaysian Chinese, Citadel gave them traditional chicken chop, a favourite in Malaysia. Nice crepe & veggie entree & finished off with fruit. The service was good & professional, plus there is a great view of the Sea of Marmara.

Was this review helpful? Yes 2
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Shiraz, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

We stayed in this hotel for one week. all of us are very satisfied with hotel and its service. Staffs are all nice people and friendly. they provide a good atmosphere for this hotel. I should specially appreciate Ms. Turan in sales department which answered our questions in emails very kind and carefully and for help us with reservation (... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

I booked 3 sea view rooms for my big family in October and everyone was extremely pleased with this hotel. Breakfast was good, rooms were clean and location was central. The staff were happy to help with all our enquiries. We had to cut our stay short because of a medical emergency and they were very Helpful in this matter.... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

Just completed a stay in Istanbul and spent 3 nights at this hotel. Very conveniently located in the historical Sultanahmet part of Istanbul. Most of the attractions are walkable distance from this hotel. Most stand-out for this hotel is the very friendly and helpful staff right from the time of check-in and throughout our stay. No elevators, but the staff... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Dublin, Ireland
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2014

We did an overnight here on the way to Japan. Hotel is in an excellent location, within walking distance of all the main tourist sites. The dinning area was beautiful with great views of the sea. The staff were nice. I would happily stay her again.

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Citadel Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Citadel Hotel

Address: Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Citadel Hotel 4*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, HotelTravel.com, Hotels.com, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Citadel Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Istanbul
Istanbul Best Western
Hotel Style:
#54 Family Hotel in Istanbul
#95 Luxury Hotel in Istanbul
#104 Romantic Hotel in Istanbul

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (112)
Viewed
Hotel & grounds (23)
Viewed
Family/play areas (1)
Viewed
View from room (23)
Viewed
Dining (17)
Viewed
Room/suite (16)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (4)
Viewed
Dining (7)
Viewed
Room/suite (4)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay