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BEST WESTERN Citadel Hotel

Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
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1 room 1 guest
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BEST WESTERN Citadel Hotel
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374 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (374)
  • Mar-May only
    (107)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (59)
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Bracknell, United Kingdom
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed just one night recently. Service was friendly and staff went out of their way to make our stay enjoyable. We arrived hours too early for check-in, just to ask if they could store our luggage, but we were offered our room right then as it was available. The hotel is located just the other side of the road from... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Caraguatatuba
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Without a question the BEST BW Hotel so far! As the moment we arrived we were surprised with the friendness of the receptionist - forgot his name, maybe Cimi?! - giving us all the info we needed! Room amazing and very spacious! Very pleasant balcony with sea view! Breakfast again, PERFECT! All items were fresh and words cant describe! Well... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our second time staying at this gorgeous hotel in sultan ahmet old city of istanbul. i have to admit this is the best hotel i have ever stayed in together with my mum and sister. Tonight is our last night here and we cannot wait to return again! Firstly i need to start with how amazing the views... More 

Was this review helpful? Yes 1
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Mumbai (Bombay), India
Level Contributor
71 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have no hesitation in saying this was the friendliest hotel I ever visited in my entire life. During my trip, I met with an unfortunate injury but the hotel staff pulled all stops to make my stay comfortable. At our request we were provided with a ground floor room and the staff readily provided ice cubes (makeshift ice pack)... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent five nights with my wife and 2 yr old daughter. Hired a family suite with a balcony and a gorgeous view of the Marmara Sea. The suite was clean with free wifi and two LCD TVs. It did seem a little small once the sofa bed was rolled out. But quite comfortable. The hotel is ideal to park yourself... More 

Was this review helpful? Yes
BWThePresidentHotel, General Manager at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

England, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here with my family two weeks back and we were there for few days. The hotel and breakfast was excellent and we loved every minute of it and the staff was very polite and helpful. The location was the walking distance to the Blue mosque and to Ayasofya (ST. SOPHIA),also to Bosphorus boat tours. There were many wonderful... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

I visited this hotel at the end of July with my family. The hotel rooms were comfortable size and they were very clean. The rooms were cleaned on a daily basis.The bathroom facilities were excellent. The staff were extremely friendly and room service was great. There was a wide selection of breakfast in the morning which was great. Breads, fresh... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Vienna, Austria
Level Contributor
3 reviews
5 of 5 stars Reviewed July 26, 2015

A charming hotel with excellent service, friendly staff and a generous breakfast buffet. The hotel rooms are very clean and comfortable with free internet access. I would like to thank the entire staff and especially Mr. Mesut Kiraz and Mr. Aytekin Güç from the reception for their helpfulness and great advice. The hotel is situated close-by to some of the... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Avon, Connecticut
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 19, 2015

This is a good hotel for the first time visitor to Istanbul as we were. Since it is located in the Sultanahmet area, you can walk to all the sites if you wish. Breakfast is very good with variety of items offered, however you sometimes have to find the omelet chef as he goes missing very frequently. The biggest problem... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a feedback after your stay in our Hotel . We are happy to read, that you enjoyed your stay in our Hotel and your satisfaction about staffs . By the way we sincerely like to apologize for any problem during your stay. We hope to welcome you soon again in... More 

Stockholm, Sweden
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2015

Excellent room, very clean, good hair and wellness products. The bathroom facilities are great. Nothing's missing. The room contains a very cosy bed, lots of pillows, aircondition and tv with a wide selection of international tv channels, such as BBC, Euronews, RTL, RAI, ETV, TV5, Al Jarzeera. You will also find a good collection of coffee and tea productions, a... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

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Staying in Sultanahmet

Neighborhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
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Prices are for 1 room, 2 adults
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