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BEST WESTERN Citadel Hotel

Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
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BEST WESTERN Citadel Hotel
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358 Reviews from our TripAdvisor Community

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Traveler rating
    201
    117
    31
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (358)
  • Mar-May only
    (107)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (59)
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Johannesburg
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is basic but has all you need if you're not planning to spend any time in it: great breakfast spread, very helpful staff, clean modern rooms (quite small - but fine if you're out all day), excellent location near the old city - you are a 5-10 minute walk from the Blue Mosque, Ayia Sofia, Topkapi Palace, Basilica Cistern... More 

Was this review helpful? Yes
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent 4 nights at this really good hotel. Spotlessly clean . Very helpful staff. Traditional Turkish breakfast superb. Less than a miles walk from Blue Mosque, Hagia Sofia and Topkapi Palace. Lovely view of the Bosphorus from our room. Where else can you watch dolphins from your bedroom window!

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

1 review
4 of 5 stars Reviewed 1 week ago

Value and comfort seemed to make sense. Helpful staff, good rooms with all needed amenities. Used the breakfast option which made the price worthwhile. Decent eating options to suit vegetarians. Very nice view of the Sea of Marmara from hotel room. Wifi in rooms made it convenient to stay in touch online.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. Your satisfaction is important to us and we will be using your feedback you to implement improvements and ensure we offer a better hospitality experience for our... More 

TPE
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our small twin room is facing the back yard, very quiet, clean and comfortable. It will be perfect if there is some more space to put our luggage. Staffs are really friendly, polite and helpful. A very special thanks to Semih who was so kind to offer us a free buffet breakfast when we arrived in the early morning at... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very much enjoyed this hotel for its location it's facilities and for the staff who go way beyond there duties to fulfill your stay with them I stayed in the family suite which was over looking the blue mosque above the street it was nice to relax with a bottle of drink taking in the amazing view

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here 4 nights. Close to sultan Ahmet area- blue mosque, Hagia Sophia, Topkapi place, tram stop is less than 10 Mins. Walking distance to all places - ATM is close by as well. Tram to Galata Tower, Spice Bazar, etc. The family room was great!! Fantastic view of the sea. All staff is very friendly- Mehsut, Niyazi, Adil,... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Gloucestershire, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Perfect location for visiting Sultanhamet area, Blue Mosque, Hagia Sofia, Topkapi, Grand Bazaar etc .All within 10-15 mins walk. Rooms clean and well equipped, friendly staff and excellent breakfast area overlooking Sea of Marmara. If you are driving, there is parking but no car park!

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a feedback after your stay in our Hotel . We are happy to read, that you enjoyed your stay in our Hotel, especially the excellent accommodation and our friendly staff. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul.... More 

Brunei Darussalam
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had lunch here, the food is nice, friendly staff. Perfect location overlooking Marmara Sea and extremely well situated (at Old City Sultanahmet, the historic city centre) just walking- distance from all the famous historic monuments as Hagia Sofia, Blue Mosque, Topkapi Palace and Grand Bazaar. I don't stay at this hotel so no further commend on rooms and hotel facilities... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised by Best Western Citadel Hotel. While taxi driver drove us there, he told it is at very nice district. It is a great feeling to begin our day in Istanbul. We enjoyed peaceful beach after a long day. And the hotel is so close to all attractions. Service was great, they made sofabed that we did... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Manchester
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 27, 2015

Perfect location overlooking Marmara Sea, rooms a little on the small side but perfectly adequate, and spotlessly clean, lovely breakfast which you can eat outside on terrace overlooking Maramara Sea. Great location away from hustle & Bustle of centre, but only 5 min walk to Blue Mosque and Topkapi Palace in Sultanahmet, minutes away from dozens of great restaurants, expect... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

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