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BEST WESTERN Citadel Hotel

Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
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BEST WESTERN Citadel Hotel
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363 Reviews from our TripAdvisor Community

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Traveler rating
    205
    117
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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    (363)
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    (97)
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Vienna, Austria
5 of 5 stars Reviewed 5 days ago NEW

A charming hotel with excellent service, friendly staff and a generous breakfast buffet. The hotel rooms are very clean and comfortable with free internet access. I would like to thank the entire staff and especially Mr. Mesut Kiraz and Mr. Aytekin Güç from the reception for their helpfulness and great advice. The hotel is situated close-by to some of the... More 

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Avon, Connecticut
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a good hotel for the first time visitor to Istanbul as we were. Since it is located in the Sultanahmet area, you can walk to all the sites if you wish. Breakfast is very good with variety of items offered, however you sometimes have to find the omelet chef as he goes missing very frequently. The biggest problem... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a feedback after your stay in our Hotel . We are happy to read, that you enjoyed your stay in our Hotel and your satisfaction about staffs . By the way we sincerely like to apologize for any problem during your stay. We hope to welcome you soon again in... More 

Stockholm, Sweden
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent room, very clean, good hair and wellness products. The bathroom facilities are great. Nothing's missing. The room contains a very cosy bed, lots of pillows, aircondition and tv with a wide selection of international tv channels, such as BBC, Euronews, RTL, RAI, ETV, TV5, Al Jarzeera. You will also find a good collection of coffee and tea productions, a... More 

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BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Johannesburg
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is basic but has all you need if you're not planning to spend any time in it: great breakfast spread, very helpful staff, clean modern rooms (quite small - but fine if you're out all day), excellent location near the old city - you are a 5-10 minute walk from the Blue Mosque, Ayia Sofia, Topkapi Palace, Basilica Cistern... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just spent 4 nights at this really good hotel. Spotlessly clean . Very helpful staff. Traditional Turkish breakfast superb. Less than a miles walk from Blue Mosque, Hagia Sofia and Topkapi Palace. Lovely view of the Bosphorus from our room. Where else can you watch dolphins from your bedroom window!

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

1 review
4 of 5 stars Reviewed June 25, 2015

Value and comfort seemed to make sense. Helpful staff, good rooms with all needed amenities. Used the breakfast option which made the price worthwhile. Decent eating options to suit vegetarians. Very nice view of the Sea of Marmara from hotel room. Wifi in rooms made it convenient to stay in touch online.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. Your satisfaction is important to us and we will be using your feedback you to implement improvements and ensure we offer a better hospitality experience for our... More 

TPE
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 18, 2015

Our small twin room is facing the back yard, very quiet, clean and comfortable. It will be perfect if there is some more space to put our luggage. Staffs are really friendly, polite and helpful. A very special thanks to Semih who was so kind to offer us a free buffet breakfast when we arrived in the early morning at... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 17, 2015 via mobile

Very much enjoyed this hotel for its location it's facilities and for the staff who go way beyond there duties to fulfill your stay with them I stayed in the family suite which was over looking the blue mosque above the street it was nice to relax with a bottle of drink taking in the amazing view

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

1 review
5 of 5 stars Reviewed June 17, 2015

We stayed here 4 nights. Close to sultan Ahmet area- blue mosque, Hagia Sophia, Topkapi place, tram stop is less than 10 Mins. Walking distance to all places - ATM is close by as well. Tram to Galata Tower, Spice Bazar, etc. The family room was great!! Fantastic view of the sea. All staff is very friendly- Mehsut, Niyazi, Adil,... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Gloucestershire, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed June 16, 2015

Perfect location for visiting Sultanhamet area, Blue Mosque, Hagia Sofia, Topkapi, Grand Bazaar etc .All within 10-15 mins walk. Rooms clean and well equipped, friendly staff and excellent breakfast area overlooking Sea of Marmara. If you are driving, there is parking but no car park!

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a feedback after your stay in our Hotel . We are happy to read, that you enjoyed your stay in our Hotel, especially the excellent accommodation and our friendly staff. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul.... More 

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Staying in Sultanahmet

Neighborhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighborhood
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