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BEST WESTERN Citadel Hotel

4.0 of 5 Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
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BEST WESTERN Citadel Hotel
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BEST WESTERN Citadel Hotel
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328 reviews from our community

Traveler rating
    180
    110
    29
    6
    3
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85
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Spanish first
  • Turkish first
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English first
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    (91)
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Caloocan, Caloocan, Philippines
Top Contributor
135 reviews 135 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars NEW

Actually we booked few days in this hotel. But there was no mention on web that there is a construction repair on- going, even when we arrived we were not told about it. We come from the airport it was about 4:30. We were so tried only when we were in the room that we notice the chipping noise. I... More 

Was this review helpful? Yes
Zagreb, Croatia
1 review
5 of 5 stars Reviewed 1 week ago

It was our first visit to Istanbul, and we stayed here for 3 nights. EXCELLENT hotel, location, room with sea view, VERY KIND staff, very good breakfast. Definitely, this is a hotel to reccommend to everyone. And definitely will choose this hotel again! SUPER!

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stopped here only for lunch on a cruise excursion where there must have been over 100 covers and whilst it was a set menu, the service and quality of the food and wine was excellent. The total appearance of the reception and adjoining areas were fresh bright and clean. The staff friendly and efficient and with the added bonus of... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Doha, Qatar
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

having an excellent view on Marmara sea , staff is very friendly and helpful, location is excellent and very near from the most famous attractions wifi connection was good ... room were tidy n clean but not big tip ... choose the rooms with balcony on the first floor ...

Was this review helpful? Yes 2
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed December 30, 2014

This was my family's first trip to Istanbul, in fact, since we now live in Jeddah, KSA, this was our first trip as a family in the Middle East. Neither Istanbul nor the hotel disappointed. The staff was always helpful and available with everything from arranging taxi rides to helping me after I forgot the passcode to the in-room safe.... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

St. Catharines, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2014

We stayed here for 2 nights on a recent vacation to Turkey. We enjoyed the central location where it was very easy to pop back to the hotel to use the washroom or change clothes during a full day visiting the sites and enjoying the cuisine. We found them to be very accommodating as we arrived in the morning (after... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

High Wycombe, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 3, 2014

Hotel was in a good location, although you have to climb to the nearby attractions. The staff were really helpful and friendly. The room was clean and the breakfast was good. The one issue is that the rooms are really tiny for a couple, if you have any luggage and there is nowhere to stow a case!

Was this review helpful? Yes 2
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed October 28, 2014

This was my business trip and this hotel was great pick. I will definitely stay at this hotel again next time I visit Istanbul. As women I would feel very comfortable to stay alone at this hotel, but this is great place for families, couples and groups. Room was absolutely gorgeous, completely remodeled and clean. Bad was very comfortable and... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will... More 

Melbourne, Australia
Top Contributor
182 reviews 182 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 26, 2014

My tour group came here for dinner. Since they are Malaysian Chinese, Citadel gave them traditional chicken chop, a favourite in Malaysia. Nice crepe & veggie entree & finished off with fruit. The service was good & professional, plus there is a great view of the Sea of Marmara.

Was this review helpful? Yes 2
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin... More 

Shiraz, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

We stayed in this hotel for one week. all of us are very satisfied with hotel and its service. Staffs are all nice people and friendly. they provide a good atmosphere for this hotel. I should specially appreciate Ms. Turan in sales department which answered our questions in emails very kind and carefully and for help us with reservation (... More 

Was this review helpful? Yes
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

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Additional Information about BEST WESTERN Citadel Hotel

Address: Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Citadel Hotel 4*
Number of rooms: 31
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Also Known As:
Best Western Istanbul
Istanbul Best Western
Hotel Style:
#41 Family Hotel in Istanbul
#94 Luxury Hotel in Istanbul
#104 Romantic Hotel in Istanbul

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