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Renaissance Polat Istanbul Hotel

5.0 of 5 Yesilyurt Mah. Sahil Yolu Cad. No:2 Yesilkoy, Bakirkoy, Istanbul 34149, Turkey
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Renaissance Polat Istanbul Hotel
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511 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Polat Istanbul Hotel
See the most recent reviews
Surrey, England
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 7, 2012

We stayed here in August for 5 nights, I chose it as a base for a holiday as I had used it before on business related trips. The main selling points for me were the very large outdoor pool (it must be 50 metres), its closeness to the airport without out being next to it, and the little village of... More 

Was this review helpful? Yes 2
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear DavidGeorge126 , Thank you for your generous comments, we are delighted we met your requirements and you enjoyed your stay with us in Istanbul. Regards, Ozgur ATSIZ More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

great business hotel, good rooms with a great views, very handy for the airport, 30 mins to one hour into the city but traffic always bad in Istanbul!! Nice area with some good restaurants in the area. Great sea food restaurant and a good bar in the hotel.good service very helpful staff.great gym and fantastic pool outside and indoor.

Was this review helpful? Yes
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Ben S, On behalf of the Renaissance Polat Istanbul Hotel thank you for the feedback. We are happy to hear that you have enjoyed your stay with us and looking forward to welcome you back. Best Regards Ozgur ATSIZ More 

Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 5, 2012

Stayed here several times last month, for work. Hotel close to airport , nice location close to the sea, but far from city . Rooms are comfortable , bit noisy , windows cant be opened in room room itself bit outdated. Nice poolarea , breakfast room huge , can sit outside but poor breakfast for a 4-5 star hotel ,... More 

Was this review helpful? Yes
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, I am sorry you left our hotel obviously dissapointed, I would be grateful if you could contact me directly so I may have the opportunity to discuss in detail your experience with us to understand the problems which made you not happy with our hotel. Kind Regards, GÖĞÜN SEVER - GUEST RELATİONS MANAGER gogun.sever@polatholding.com - Renaissance Polat Istanbul... More 

Madison, WI
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 30, 2012

I don't have a lot of experience with Marriott hotels, although I am a rewards member, but this stay won't encourage me to return. The hotel is located close to the airport and has a free airport shuttle at scheduled times. It happened that the schedule met my arrival time perfectly and so I was on my way to six... More 

Was this review helpful? Yes
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel, the feedback you provided will help us assess our services whether we were meeting your expectations or not. I am sorry you left our hotel dissapointed. I do hope we will host you again and restore your faith in our hotel and service team. Kind Regards, GÖĞÜN SEVER... More 

Flagstaff, Arizona
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 24, 2012

My husband, daughter, and I stayed here while my husband was working at a conference in this hotel. Nice, typical chain rooms. Very comfortable beds and nice pillows and linens. The outdoor pool is cold, but nice. The sauna and indoor pool nice. Did not partake of any of the spa offerings, but they looked very nice. The workout room... More 

Was this review helpful? Yes
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for taking your time and sharing your comments with us. I am really happy you have enjoyed your stay at Renaissance Polat İstanbul Hotel. Moreover I will make sure to pass your comments to all our departments. We hope to welcome you back in our hotel soon. Kind Regards, GÖĞÜN SEVER - GUEST RELATİONS MANAGER gogun.sever@polatholding.com... More 

Singapore
Top Contributor
109 reviews 109 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 18, 2012

This is a business hotel with security (some cars can drive past security, others can't / some luggage has to go through screening, others doesn't), but with poor service quality at reception. I checked in during the evening when it was pretty quiet: however, it took me more than half an hour to get my room key because the customer... More 

Was this review helpful? Yes 1
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel, the feedback you provided will help us assess our services whether we were meeting you expectations or not. I am sorry to read that you were not happy about waiting times while checking in and out. I do hope we will host you again and restore your faith... More 

Ankara, Turkey
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 16, 2012

It's an exquisite option to stay in Istanbul with an amazing view of the Marmara Sea and easy access to Ataturk Airport. In fact you can catch an airport shuttle to the hotel and go for a swim in the pool. One of the more peaceful locations in Istanbul. You can walk around get a feel of how the silent... More 

Was this review helpful? Yes
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you so much for this review and for the nice comments. I am glad that we have met your expectations. We appreciate the time spent on this review and certainly appreciate your business and look forward to seeing you back with us again soon. Thanks again, GÖĞÜN SEVER - GUEST RELATİONS MANAGER gogun.sever@polatholding.com - Renaissance Polat Istanbul... More 

Budapest, Hungary
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2012

Smoking rooms have a great location! Outside hotel, near pool and Gym, with a small porch in front. Great room service and tasty food. I had issues with wi-fi and they sent an electrician to fix it. I had to tach the guy what wi-fi is all about. Not very pleasant.

Was this review helpful? Yes
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you so much for this review and for the nice comments. I am glad that we have met your expectations. We appreciate the time spent on this review and certainly appreciate your business and look forward to seeing you back with us again soon. Thanks again, GÖĞÜN SEVER - GUEST RELATİONS MANAGER gogun.sever@polatholding.com - Renaissance Polat Istanbul... More 

New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2012

Great hotel by the sea. United Airlines cancelled our flight so we had to stay here for 2 nights. Wonderful pool and spa, friendly staff, great rooms, and a pillow menu to top it off! If you need to stay by the airport- this is your spot! And even if you don't it's still pretty nice and relaxing!

Was this review helpful? Yes 1
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your generous comments, we are delighted we met you requirements and you enjoyed your stay with us in Istanbul. Regards, GÖĞÜN SEVER - GUEST RELATİONS MANAGER gogun.sever@polatholding.com - Renaissance Polat Istanbul Hotel More 

Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 9, 2012

Well what can I say .The last time. Stayed at the Popat I was attending a wedding. This time it was just a overnight say and again though a brief stay .The staff were very polite and professional .The standards which I expected had been maintained in terms of cleanliness in the room and the ambience. Overall shame I could... More 

Was this review helpful? Yes
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, I am sorry you left our hotel obviously dissapointed, I would be grateful if you could contact me directly so I may have the opportunity to discuss in detail your experience with us to understand why you were not happy with our hotel. Kind Regards, GÖĞÜN SEVER - GUEST RELATİONS MANAGER gogun.sever@polatholding.com - Renaissance Polat Istanbul Hotel More 

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Additional Information about Renaissance Polat Istanbul Hotel

Address: Yesilyurt Mah. Sahil Yolu Cad. No:2 Yesilkoy, Bakirkoy, Istanbul 34149, Turkey
Location: Turkey > Istanbul > Ataturk Airport
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Polat Istanbul Hotel 5*
Number of rooms: 414
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Also Known As:
Renaissance Istanbul
Istanbul Renaissance
Hotel Style:
#86 Spa Hotel in Istanbul
#137 Business Hotel in Istanbul
#148 Romantic Hotel in Istanbul
#191 Luxury Hotel in Istanbul

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