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Renaissance Polat Istanbul Hotel

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Yesilyurt Mah. Sahil Yolu Cad. No:2 Yesilkoy, Bakirkoy, Istanbul 34149, Turkey
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Renaissance Polat Istanbul Hotel
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576 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Polat Istanbul Hotel
See the most recent reviews
Orenburg, Russia
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Service is wonderful. Breakfast is awesome. Gym is great and free. Swimming pool is great. Sauna is great. I stayed there for two months, so after some time I moved to garden room from main building. There's strong smell of cigarettes in garden rooms,so I bought air freshener in nearby supermarket and that really helped. I really recommend to do... More 

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Stamford, New York
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed May 28, 2015

I enjoyed four days at the Polat traveling as a tourist. On a previous trip I stayed at the Sheraton Ataturk and rate the hotels as comparable, although the rooms at the Sheraton are a little more modern. Upon arrival at the Renaissance I was impressed by the efficiency and friendliness of the front desk staff. I wasn't able to... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 28, 2015

We are currently winding up a one-week stay at this hotel and have been very impressed with the hospitality, service and surprising little touches that make it feel authentic. The grounds and gardens are beautiful and the pool area has a very pleasant atmosphere. The property is clean and well maintained and the food good quality and nicely presented. What... More 

Was this review helpful? Yes 1
Bucharest
Level Contributor
126 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 27, 2015

It’s not a bad hotel, but indeed it needs some updating. If you need an airport close by hotel, it makes sense, although it might be slightly expensive in this sense. Yes, for business is not offering the best updated and modern facilities, but still you can do a good conference. All in all, I found it pretty good.

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Viladecans, Spain
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 25, 2015

Convenient hotel if your flight has been delayed and you only want to stay a few hours. It is a functional hotel but no charm at all. In some areas seems like needs to re-structure or modernize it. The service is good.

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Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and for your comments regarding to your stay with us. We are fully aware about your constructive feedback and renovation is our priority, which is planned very soon. Also we thank you for your generous comments about our service. The feedback you provided will help us assess and improve our services that meets... More 

southampton
Level Contributor
113 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed May 17, 2015

Hotel is very close to the airport, its a 15Tl taxi ride that takes 15 mins. Property is a typical Renaissance right on the waters edge. There are a number of restaurants onsite, we really wanted some top notch Turkish food, which was hard to find on the menus. we ate from the Buffet one night, it was decidedly lukewarm... More 

Was this review helpful? Yes 1
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experiences on Tripadvisor. We are sorry to hear that we could not meet your expectations regarding the dinner you had at our Restaurant. I will certainly share your comments with the related department and necessary acitons will be taken. It is a misfortune that the weather was not that... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 14, 2015 via mobile

I stayed in this hotel for 5 days for business, because it had the most reviews. It turned out because it was the oldest hotel. Carpet is outdated, my light in the hallway broke on the 2nd day, my hairdryer broke on the 3rd day. If you are coming from US like me, unlike other 5 star hotels this hotel... More 

Was this review helpful? Yes 2
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and sharing your experience with Renaissance Polat Istanbul Hotel. Firstly I apologize for the inconvenience that made your stay unpleasant. Both your comments and the inconveniences you have experienced in our hotel during your stay will be shared with the related departments and the necessary steps will be taken so that we can... More 

Surrey, Uk
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 14, 2015

I was the convenor of a conference staged at this hotel on 12-13 May 2015. The location is super-convenient for Istanbul Ataturk International Airport ( the main airport for Istanbul) and is a five-minute taxi-ride away: it costs no more than Euro5 for the taxi. The hotel is right by the sea, and you will have a choice between airport... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 6, 2015

Not a great hotel. Had to move rooms for building work of some kind on the floor above. Service wasn't great and takes far too long. No idea how to deal with international customers. It's not too difficult to use manners I don't think. Air con was non existent despite calling reception daily to deal with it. Music from the... More 

Was this review helpful? Yes 1
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and for your comments regarding our Property. I am very sorry to hear that we could not welcome you as it should be. We also would like to apologize for the inconvenience about the mandatory room change due to the building work on your recent stay. We are conscious of our hotel is... More 

Varna, Bulgaria
Level Contributor
99 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed May 3, 2015

Location on sea coast close to airport, in very nice city area, but far away from city center and historical sights; all the facilities are with easy using; the reception desk is a little bit slow; in double room there are only 1 compliment mineral water and sleepers; good variety of food on breakfast; elevators are oft busy.

Was this review helpful? Yes 1
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and sharing your comments with us. As you also mentioned our Hotel is very close to the airport and not so far to the city.Normally it takes 20 mins to the old town but sometimes there might be traffic as it is the same in other very big cities like Istanbul,that might extend... More 

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