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Renaissance Polat Istanbul Hotel

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Yesilyurt Mah. Sahil Yolu Cad. No:2 Yesilkoy, Bakirkoy, Istanbul 34149, Turkey
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1 room 1 adult
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Renaissance Polat Istanbul Hotel
Renaissance Polat Istanbul Hotel
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673 Reviews from our TripAdvisor Community

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Bethlehem, Pennsylvania
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here twice on our 2 trips to Istanbul and we don't even want to try any other hotel. Great lounge! Great service! amzing high tea! awesome breakfast! what's not to love? great spa and fitness area with a turkish bath!

Helpful?
Thank Shiba M
Istanbul, Turkey
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at Polat for two weeks on business at Ataturk airport. Staff are very hospitable and helpful. Mr. Onur, the bellboy, has an outstanding welcoming personality which makes me feel as if I were coming home after work each day. His concern for the guests' well-being is sweet. Mr. Hakan, the doorman, provides wonderful advice about the surroundings, with a... More 

Helpful?
Thank Greg P
Level Contributor
102 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been in this hotel many times for business. The location is great next to the water, the variety of food in the hotel and neighbourhood is very good and the gym is one of the best hotel gyms I have ever seen.

Helpful?
Thank Jinne O
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, We thank you very much for your time and feedback. We are delighted to hear that you liked our gym and enjoyed the variety of food service at Renaissance Polat Istanbul Hotel. Thank you for being our loyal guest and look forward to welcoming you back again for another trip to Istanbul. Sincerely, Gizem Apaydin Guest Relations Manager More 

Toronto, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

WOW WOW I was so impressed with the service and amenities just amazing the food the service the staff made my stay so memorable, I can say I felt like a sultans Queen that's how good it was enjoy everything the hotel has to offer from the bar to the Turkish baths the view at night is spectacular truly a... More 

Helpful?
Thank Talinmalin123
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you very much for your time and your excellent review. We are delighted to hear your excellent comments regarding the service you have experienced during your stay with us. We will be glad to welcome you back again to “Renaissance Polat Istanbul Hotel”. Thank you very much and we hope to welcome you back soon. Sincerely, Gizem... More 

Geneva, Switzerland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 4, 2016

Stayed overnight during one of my long transit at Istanbul Airport. The hotel is very modern and stylish. My room was in one of the top floors and it was very comfortable and clean. I didn't use most of the facilities on offer because I was too tired. I was disappointed that you had to pay for Wifi in the... More 

Helpful?
Thank Samidh
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and sharing your feedback regarding your recent visit to Renaissance Polat Istanbul Hotel!! We are so glad to hear that you enjoyed your stay with us. We are especially pleased to learn that you found our rooms confortable. As you also mentioned the wifi is chargeable in the rooms but complimentary in the... More 

Bengaluru (Bangalore), India
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 27, 2015

Tick all the right boxes : location, views, fine dining, fantastic bar, relaxing pool, gym, sauna / spa, mid-range price (shuttles to & fro airport & tourist attractions and breakfast included). The staff arranged all support for a business conference, yacht ride and perfectly organized meals / refreshments through the day. Surprisingly Wi-Fi is paid (except in the lobby area).... More 

Helpful?
Thank Varad_G
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, We thank you for taking the time to submit a review about your stay at Renaissance Polat Istanbul Hotel. We are so glad to hear that you enjoyed your stay and the services that was provided by our team. We do hope to welcome you back to provide an excellent service at Renaissance Polat Istanbul Hotel. Sincerely, Gizem... More 

Jeddah
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 26, 2015 via mobile

It's a good hotel but reconstruction work make you feel uncomfortable if you want take a afternoon nap. Sometimes you smell paint in the lobby. Breakfast buffet is very good Gym is nice little bit crowded If guy in room next door put his TV in High volume you will hear it clearly

Helpful?
Thank Amjad A
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your stay at Renaissance Polat Istanbul Hotel. We are sorry for the inconvenience that you have experienced regarding the renovation process. We do hope that after the renovation, we will fully meet your expectations. Thank you again for choosing Renaissance Polat Istanbul Hotel and we... More 

Jakarta, Indonesia
Level Contributor
173 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
3 of 5 stars Reviewed December 25, 2015 via mobile

Hotel contacted me twice prior to arrival asking if there's anything they can do to make the stay more comfortable. I asked for airport transfer. Both times they said "take a taxi". Check in was fast. Room was grossly overheated upon arrival but fortunately the climate control worked and I was able to cool it down. Internet doesn't work... Must... More 

Helpful?
1 Thank j889814672
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and sharing your experience with Renaissance Polat Istanbul Hotel. We are really sorry to know that your experience was not up to your expectations. Our hotel provides a complimentary shuttle services both to the airport and the city center. However it depands on the schedule.Taxi is the other option which takes like 10... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

10 hours stop over in Istanbul and spent 7 of it in these hotel. I stayed at the garden room, quite small and dark but ok for few hours sleep. The staff at the reception was really nice and helpful, the staff at the restaurant a bit less enthusiastic than the colleagues at the front desk. Good place to stay... More 

Helpful?
1 Thank Ginit74
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your stay at Renaissance Polat Istanbul Hotel. Our garden rooms are located by the pool side and highly preferred by most of our guest. However the wideness between the garden rooms and the rooms in the main building are quite the same. Its a great... More 

Tehran
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 18, 2015

Closed to airport , 9 floors of 22 floors under construction, very good security ,most rooms with sea view ,far from city center area like Taksim, metro station not available around the hotel,free internet in lobby , for room must pay Euro 10 for 24 hours. Internet is too much complicated ,to keep online internet is difficult .Many help requests... More 

Helpful?
Thank Hamid A
Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for providing feedback on your recent stay at our hotel. As you also mentioned our hotel is very close by to the airport and also half an hour away from the city center. We do provide complimentary shuttle service both to the airport and to the city. The closest metro station is in the airport and... More 

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