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Renaissance Polat Istanbul Hotel

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Yesilyurt Mah. Sahil Yolu Cad. No:2 Yesilkoy, Bakirkoy, Istanbul 34149, Turkey
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1 room 1 guest
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Renaissance Polat Istanbul Hotel
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606 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Columbia, Maryland
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent hotel, away from city center, but very convenient to airport. On the Bosporus, fabulous views, easy walk to lively beach scene. Very good service and food. Executive lounge offers both good food and service. Reasonable prices, especially if you book in advance.

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Coupeville, Washington
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here twice when traveling to through Istanbul on business. It was a very modern we'll run hotel. Service was first rate and the staff was very helpful. Security was very professional and made me feel safe. I ate in several of the hotel's restaurants and recommend them all. There is a shuttle to the airport where you can... More 

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Shanghai
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 days on business. We were travelling a lot between the airport and the ferry terminal so location was perfect for us. Right on the seafront in a nice residential area. Plenty of places to eat at night and calm and quiet. The hotel is a little dated in terms of style but clean and comfortable. They... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I dont seek luxury but they could have done better. Water in shower wasnt quite hot. No water in the room so I drank from the tap, not a good idea when country-hopping. Dinner was fine, albeit the sea bass was a bit overcooked. Clearly, I was a layover from the airport, and was treated as 'layover class' but that... More 

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Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and sharing your experience with Renaissance Polat Istanbul Hotel. We are very sorry to hear that we could not meet your expectations on your recent visit. Your comments in regards to our services during your stay, have been seriously taken into consideration. I'll be appreciated if you could contact me directly by e... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean hotel but very out of date Needs modernizing asap with urgency Breakfast is ok could be better You pay 30liras for Internet daily But it's really slow and a rip off. Hotels rooms are really out of date as well Parking is not free at the hotel 15 liras each time to leave and come back Leave the hotel... More 

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Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for taking your time to write a review on Tripadvisor. Regarding your comments about our rooms physical condition, I would like to inform you that we are planning a renovation in this year to provide a better service quality to our valuable guests. We are sorry to hear that you had some difficulties connecting to the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Some of the front desk employees were unpolite..they dont konw how to cope customers..I asked her about the free city center transportation she answered me in very bad way... Rooms are clean..breakfast restaurant was nice and also their staff was friendly..

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Renaissance_Polat, Guest Relations Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and sharing your feedbacks regarding your recent stay at Renaissance Polat Istanbul Hotel. We are sorry to hear that we could not meet your expectations. After receiving your review, we gave our colleagues some feedback and have required them to take additional training. If you would like to discuss your experience further, please... More 

Michele Da Vicenza
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice Marriot hotel located in Istanbul. Rooms are very clean and big. The pool, spa and gym are excellent. I only had a problem with the bed: it was not very comfortable and underneath the sheet, there was another rubberized sheet, which made me sweat all night. Nice panoramic elevators. I recommend this hotel in Istanbul.

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Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Turkish airlines put us up overnight in this hotel after they had completely screwed up our travel home from holiday. The hotel itself, at first sight, is quite nice; however we soon realised that if you are here, courtesy of Turkish Airlines, you are very much treated as a second class citizen. This is best typified by the reception at... More 

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Renaissance_Polat, Front Office Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for your time and for your comments regarding Renaissance Polat Istanbul Hotel! Regarding your comments about the treatment, please kindly ensure that either Turkish Airlines guest or some other companies guests are all our guest. We all serve with equal respect and treatment. I do apologize for the inconvenience you experienced with us Your comments are... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located near the airport, a quiet and clean neighborhood, the breakfast served is pretty good with variety of international cuisine, the staff is very friendly and some lack knowledge of English specially at the pool bar. I reserved online and I wanted the executive lounge access, but it's only available with 55€ extra per night upon... More 

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Renaissance_Polat, Front Office Manager at Renaissance Polat Istanbul Hotel, responded to this review

Dear Guest, Thank you for taking your time to write a review on Tripadvisor. We are pleased to learn that you enjoyed our breakfast buffet and staff service As you also mentioned on your comment about Club Lounge fee which's 55€ includes limited breakfast and dinner buffet, local non-alcohol drinks, between 17:30 - 20:30 there is alcohol service. Although we... More 

Kansas City, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Polat was very convenient in proximity to the airport and major access ways from busy Istanbul. Accommodations were above average however the rooms we stayed in were slightly dated (especially the bathrooms), other than that the beds were heavenly after rigorous travels in Turkey. Lobby area was clean and comfortable, having used the free wifi. While for pay wifi... More 

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