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Holiday Inn Istanbul City

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Turgut Ozal Cad. No:189 Topkapi, Fatih, Istanbul 34280, Turkey
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Holiday Inn Istanbul City
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470 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
4 of 5 stars Reviewed 4 days ago NEW

Situated bang opposite a high speed tram stop, offering direct access to The Grand Bazaar and Old City Sultanahmet, you really cannot fault the location of this hotel. First night me and my wife had dinner at the roof top restaurant and found the food to be good. The front desk was helpful and was always willing to help us... More 

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London
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This hotel is across the road from a T1 metro stop so getting from the airport is easy and getting to the must-see areas like Sultanahmet is easy and quick. There is basic English and some very good English amongst the staff, which is representative of the rest of Istanbul (from my experience). The poolside areas are relaxing. Breakfast could... More 

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Shanghai, China
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As a platinum elite member, I decided to book my daughters' 2 night stay here on their way to join us in Africa. They were treated so poorly that they do not want to ever set foot on another HI hotel. Non-smoking room smelled of smoke. The lady at the front desk was rude. The TV was not working the... More 

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Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear ShanghaiArnie, Thank you for choosing Holiday Inn Istanbul City for your accommodation and comments about our hotel. Your comments are very important for us to improve our service quality. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager http://www.tripadvisor.com/ShowUserReviews-g293974-d294899-r282141675-Holiday_Inn_Istanbul_City-Istanbul.html# More 

Travelers are raving about these Istanbul hotels

Cairo, Egypt
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Holiday inn Istanbul city means luxury. Everything in this hotel is amazing and charming, staff are very friendly and helpful, they are always smiling and happy, simply i want to be always there, thank you team for making my Trip awesome

Was this review helpful? Yes 1
Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear Wagdy_Moustafa, Thank you for choosing Holiday Inn Istanbul City for your accommodation and good comments about our hotel. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager http://www.tripadvisor.com/ShowUserReviews-g293974-d294899-r280088099-Holiday_Inn_Istanbul_City-Istanbul.html# More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel with my sister from the 8th - 12th of June, the hotel is very nice loved the poolside etc and all the facilities such as the Turkish baths. The staff was ok some of the staff members I found rude and I found it very shocking that more than half the staff members could not... More 

Was this review helpful? Yes
Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear Rubab N, Thank you for choosing Holiday Inn Istanbul City for your accommodation and comments about our hotel. Your comments are very important for us to improve our service quality. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager http://www.tripadvisor.com/ShowUserReviews-g293974-d294899-r280088099-Holiday_Inn_Istanbul_City-Istanbul.html# More 

Chennai
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For our family trip to Istanbul, we decided against group tours, and thus wanted a hotel on the tram line. Holiday Inn Istanbul City offered everything we wanted. The hotel is just on the tram line, the front desk very prompt in check-in/out. The executive room, which has a kids room, overlooking the swimming pool was comfortable. The hamam was... More 

Was this review helpful? Yes
Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear Navmani, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel . That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager http://www.tripadvisor.com/ShowUserReviews-g293974-d294899-r275698495-Holiday_Inn_Istanbul_City-Istanbul.html# More 

Mumbai (Bombay), India
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Pros---excellent location. Tram station right outside whose line goes to grand bazaar (7 stops) and blue mosque etc (9stops). Across the street in a lane is a Carrefour and several small restaurants , especially recommend Kebapci Murat. About the hotel itself, small but clean with polite staff however beyond basic English,communication is a problem. Bellboys are the best of the... More 

Was this review helpful? Yes 1
Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear sayitas, Thank you for choosing Holiday Inn Istanbul City for your accommodation and comments about our hotel. Your comments are very important for us to improve our service quality. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager More 

San Jose, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at this hotel. It is conveniently located across from Pazarteke Metro stattion and few stops away from Sultan Ahmed. This hotel has a friendly and caring staff, who exceeded our expectations at any level. They accommodated every request. I.e. we wanted to watch the first NBA final game between Golden State and Cleveland. They found... More 

Was this review helpful? Yes 1
Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear Behrouz H, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel . That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager http://www.tripadvisor.com/ShowUserReviews-g293974-d294899-r275698495-Holiday_Inn_Istanbul_City-Istanbul.html# More 

Bangalore
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Been a regular with IHG brand hotels and hence picked this when I visited Istanbul. Rooms are very small, however neat. Its very close to the tram station which makes it very convenient. However the hotel is very crowded and noisy and it did not offer extended checkout which typically is on offer for Gold elite members, not even for... More 

Was this review helpful? Yes
Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear Andy663, Thank you for choosing Holiday Inn Istanbul City for your accommodation and comments about our hotel. Your comments are very important for us to improve our service quality. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager More 

Shepparton, Australia
Level Contributor
150 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

A better standard of holiday Inn with good features and staff in a central location but bring your ear plugs! We had an outdoor wedding till midnight with very loud music then the next night loud voices till 2 am plus you combine this with the always noisy Istanbul drivers on the main road and you have a light sleepers... More 

Was this review helpful? Yes
Engin A, Front Office Manager at Holiday Inn Istanbul City, responded to this review

Dear Robert H, Thank you for choosing Holiday Inn Istanbul City for your accommodation and good comments about our hotel. Your comments are very important for us to improve our service quality. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager http://www.tripadvisor.com/ShowUserReviews-g293974-d294899-r256591920-Holiday_Inn_Istanbul_City-Istanbul.html# More 

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