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Barcelo Eresin Topkapi

5.0 of 5 Millet Caddesi 186 | Topkapi, Istanbul 34104, Turkey
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Certificate of Excellence 2014
Barcelo Eresin Topkapi
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1,088 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

stayed there over the weekend 20-23/02/2015 unfortunately we had to enjoy a gross and dirty bathtub during our stay in the hotel. We asked to clean it three times, we spoke to the same lady at the reception twice but no luck. I used a clean towel and simply rubbed the surface of the bathtub to check if the dirt... More 

Was this review helpful? Yes 1
BarceloEresinTopkapi, Public Relations Manager at Barcelo Eresin Topkapi, responded to this review

Estimated Irina A, First of all, I would like to thank you for choosing Barceló Eresin Topkapi for your recent stay. I am very sorry to learn about the issue, and could not sorted out at the right time. Your review has been discussed with the related department and we guarantee you that this issue is being deeply researched. Our... More 

Moscow, Russia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm really happy with our stay at Barcelo, we already stayed in one in Spain that is why we wanted to continue as we liked the service back there. The location is really great. it is easy to reach all tourist activities by public transport. For the ones who complains its crowded - istanbul is a city of 16milion inhabitant... More 

Was this review helpful? Yes 1
BarceloEresinTopkapi, Public Relations Manager at Barcelo Eresin Topkapi, responded to this review

Estimated Olga K, On behalf of our whole team, I would like to thank you for your value comment about Barceló Eresin Topkapi hotel. We are delighted to know that you enjoy our facilities and service. I will pass on your congratulations to Mr.Alex. Once again, It was a pleasure to learn about your experience in our hotel. We are... More 

San Jose, California
Top Contributor
189 reviews 189 reviews
43 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On a recent trip through Europe, this may have been the best room of the we stayed in. Clean, big, nice amenities, etc. Staff was friendly and service was okay. Maybe some language barriers. Like when a meal I ordered took awhile, I mentioned it to the wait staff. But when I got it, I got 2. Still wasn't worth... More 

Was this review helpful? Yes 1
BarceloEresinTopkapi, Director de Relaciones Públicas at Barcelo Eresin Topkapi, responded to this review

Estimated Chris T, First of all, I would like to thank you for choosing Barceló Eresin Topkapi during your recent trip. I am very delighted to learn that our rooms fulfilled your expectations, following the Barceló's standards: large,spacious and confortables.About our staff service, as you well pointed out, is always trying to do it best for the guest. But we... More 

Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 2 weeks ago

Their service is beyond comparison...everyone treats you very well. Everytime I set up a transportation or a tour, drivers were early or on time to pick me up to and from the hotel to the airports and back. Never missed a beat. I had drivers waiting for me everywhere I toured...it was awesome! Only thing I could suggest to improve... More 

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BarceloEresinTopkapi, Director de Relaciones Públicas at Barcelo Eresin Topkapi, responded to this review

Estimated ci002, First of all, I would like to thank you for choosing Barceló Eresin Topkapi to spend your holidays in Istanbul. We truly appreciate your valuable feedback, whereby we could offer better service to our guest in the future. It was a real pleasure for us to assist you to book our tours, which are highly demanded and rated... More 

United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

This hotel is clean and in a good location, both very close to the tram to take you to all the sights and not very far from Chora Church which is a 15 minute walk if you follow the ancient walls. The only bad thing about this hotel is the rooms don't have individual climate control and are centrally heated,... More 

Was this review helpful? Yes 1
BarceloEresinTopkapi, Director de Relaciones Públicas at Barcelo Eresin Topkapi, responded to this review

Dear Foxwales, We would like to thank you for your preference by selecting the Barceló Eresin Topkapi taking the time to send us your valuable opinion about your recent experience in our hotel. We feel much displeasure and take note about the incident mentioned. I am sorry that I was not informed earlier to excuse myself personally and so trying... More 

Kuala Lumpur, Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed January 25, 2015

Thank you for your wonderful services at Bercelo Eresin Topkapi. Since my first visit in 2014, I've been recommending your hotel to everybody coming to Istanbul. My recent stay (a week ago) was for 7 nights, and it was a great experience. I look forward to booking Barcelo for my next visit to Istanbul. Thank you!

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BarceloEresinTopkapi, Public Relations Manager at Barcelo Eresin Topkapi, responded to this review

Estimated DrUmarOseni, It is great pleasure for us to thank you for your kind comment about your recent stay. Also we are delighted to hear that you are recommending our hotel. For your next visit, I would like to have the opportunity to assist you, so do not hesitate and contact me previously . My mail adress is : eresintopkapi.pr@barcelo.com... More 

Istanbul
1 review
3 of 5 stars Reviewed January 22, 2015

We have stayed here most recently a few times now when transiting between flights. So its usually a short stay overnight. We tried the buffet in the restaurant and won't fall for that again, it was unappetising food basically. If I had tasted something first I would have gone to the A La Carte menu.

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes
BarceloEresinTopkapi, Director de Relaciones Públicas at Barcelo Eresin Topkapi, responded to this review

Estimated riordant, Thank you very much for sharing your experience and for your valuable feedback. I am very sorry to hear about our buffet service. We are always trying to select the best variety to satisfacy our guest. Also, as you pointed out, our Picasso Restaurant also has ''A la Carte menu'' with consist in a wide selection of menus.... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

This hotel has amazing service the staff here is very nice. When we came as we were travel different places had alot of bags with us so they upgraded us to the bigger room so we would be comfortable and our bags wouldnt be in the way. The pool area was just great the hot tub was soo nice also... More 

Was this review helpful? Yes 1
BarceloEresinTopkapi, Public Relations Manager at Barcelo Eresin Topkapi, responded to this review

Estimated ShaistaYusuf, On behalf of our whole team, I would like to thank you for your nice comments. Those motivated us to keep working in the right direction. I am very pleased to hear that you enjoyed our Spa area, definitely it is one of our strengths and most valued sections by our guest. I am very delighted to know... More 

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed January 13, 2015

I stayed there for four nights and it was among my best experiences so far. The staff always have a smile on their faces and do their best to make you feel at home. Mr. Baver at the front desk was especially helpful. Despite both early check-in and delayed check-out (which was due to traffic jam), he fully cooperated with... More 

Was this review helpful? Yes
BarceloEresinTopkapi, Public Relations Manager at Barcelo Eresin Topkapi, responded to this review

Estimated Sayed Ahmad N, On behalf of our whole team, I would like to thank you for your kinds comments, and for taking your time to share your experience in Barceló Eresin Topkapi. As you pointed out, we strongly believe that a happy guest is one of our targets. Our staff is always willing to help, doing it best to... More 

Florianopolis, SC
Top Contributor
55 reviews 55 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 26, 2014

Good hotel located just within the city walls in the Fatih area. The main tram line passes in front of the hotel, so it's quite easy to get to the Sultanahmet, Eminonu and Karakoy areas. Big hotel, suitable for groups, rooms are big and very clean, free WiFi and the signal is strong in all areas. Good breakfast with fresh... More 

Was this review helpful? Yes
BarceloEresinTopkapi, Director de Relaciones Públicas at Barcelo Eresin Topkapi, responded to this review

Dear Amaralnz, First of all, we appreciate your positive comments about your recent stay in Barcelo Eresin Topkapi. We are happy to hear that you really had an excellent stay in our hotel. We appreciate your kind comments about our "good breakfast, bıg rooms, WİFİ connection…” Thank you for letting us know that you would recommend our hotel. Reiterate the... More 

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Additional Information about Barcelo Eresin Topkapi

Address: Millet Caddesi 186 | Topkapi, Istanbul 34104, Turkey
Phone Number:
Location: Turkey > Istanbul > Sultanahmet - Old City
Price Range (Based on Average Rates): $
Hotel Class:5 star — Barcelo Eresin Topkapi 5*
Number of rooms: 250
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Also Known As:
Barcelo Eresin Topkapi Hotel Istanbul
Barcelo Hotel Istanbul
Barcelo Hotel Eresin Topkapi
Hotel Style:
#142 Luxury Hotel in Istanbul
#152 Business Hotel in Istanbul
#162 Romantic Hotel in Istanbul
#166 Family Hotel in Istanbul

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