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The Ritz-Carlton Istanbul

5.0 of 5 Suzer Plaza, Askerocagi Caddesi, No:6 | Elmadag/Sisli, Istanbul 34367, Turkey
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Certificate of Excellence 2014
The Ritz-Carlton Istanbul
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The Ritz-Carlton Istanbul
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817 reviews from our community

Traveler rating
    546
    199
    53
    14
    5
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116
279
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201
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Ritz-Carlton Istanbul
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Senior Contributor
27 reviews 27 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the staff is very pleasant, kind and genuinly helpful, even at 3 o clock in the night the room service was very effective. Try to get an upgrade for a club roon, but in any event, if possible - even with a partial - Vosporos view. The Club lounge is well organized with very friendly and well trained staff.... More 

Was this review helpful? Yes
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear Kyblaw, Thank you very much for your valuable review. It is great to hear that you enjoyed your stay with us, and it will be a pleasure to share your feedback with all staff members. Please note that the Ritz-Carlton, Istanbul Spa features three Turkish Hammam treatment rooms, one for each gender and a Couples Hammam Suite which is... More 

Bethesda, Maryland
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very well positioned to give you a beautiful view of the Bosphorus fromt the main dinning room. It is not an experience you will soon forget as you drink your coffee and observe the boats making their way down the lovely river. I am sure there must be rooms that also view the Bosphorus which must be... More 

Was this review helpful? Yes
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear Julie M, Reading your review is a pleasure, thank you very much for that. It is great to hear that you enjoyed your stay with us, and I will happily share your feedback with all staff members. We look forward to welcoming you back soon again. Best wishes, Max Zanardi General Manager More 

Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Service - consistently excellent and pleasant. F&B - Good. Broad and quality selection. Room - Well appointed. A little rough around the edges with cracked tiles/ missing fittings. Room had private terrace and spa. Property - Very well appointed. Location - Not the best for pedestrians (slightly out of the way, on steep hill and no nearby amenities.)

Was this review helpful? Yes 2
Tadley, United Kingdom
Top Contributor
252 reviews 252 reviews
54 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the location for our honeymoon we were looking forward to our stay in the Ritz Carlton. The first impression was not the greatest as we arrived just after midnight on New Year's Day and were faced with a security check! When we passed through that we had a cacophony of a party going on in the background. We were... More 

Was this review helpful? Yes 1
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear Andrew N, I would like to thank you very much for your review. We take our guests' feedback very seriously and I will certainly share your feedback with all staff members and the related departments. Nevertheless, I am pleased that you enjoyed your stay with us and hope to have the chance to welcome you and your family back... More 

usa
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Ritz and feel grateful to the staff for their exceptional efforts. Istanbul is one of my favorite cities on earth and the Ritz-Carlton chain is one of my favorites - but this hotel is not exceptional on their list of properties in its architectural or design appeal. The staff is outstanding - typical Ritz... More 

Was this review helpful? Yes
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear stilloutthere, I would like to thank you very much for your feedback, it is a pleasure to know that your enjoyed your stay with us. I will happily share your comments with all staff members and hope to be welcoming you back soon again. Warm regards, Max Zanardi General Manager More 

London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a well maintained dated hotel, despite the modern glass exterior, inside it seems like it is from the start of the last century, carpet colors are almost gone from frequent cleaning and furniture have the characteristic dings they get with age. Nevertheless, in terms of cleanliness the hotel was spotless. The hotel in situated in a steep hill,... More 

Was this review helpful? Yes
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear simaosig, Thank you very much for your valuable comments. Please be sure that your feedback will be shared with all staff members with emphasis on the relevant departments. Nevertheless, I am pleased that you enjoyed your stay with us and hope to welcome you back soon again. Warm regards, Max Zanardi General Manager More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel takes care of every little detail and is very attentive to guests. We stayed over 2 weeks, i felt right at home. I would never stay in any other hotel if i come again. Good view, good food, coomplete comfort and above all amazing service from staff.

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Madison, Wisconsin
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently spent four nights at the Ritz Carlton Istanbul. My experience with the hotel was good for the most part, but it’s the small details that count with a company that prides itself with customer service. First off, once you arrive at the hotel, you’re required to go through TSA-like security. Although it sounds odd, I’m glad the property... More 

Was this review helpful? Yes 2
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear DHJunkie75, I would herewith like to sincerely thank you for your detailed review and valuable comments. Receiving our guests' honest feedback is highly important to us and much appreciated, as is gives us the opportunity to constantly review our performance. Please be sure that your comments will be shared with all staff members, especially with the relevant departments and... More 

Riyadh, Saudi Arabia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

outside look is like an office building but different from inside,,I stayed in this hotel 6 nights with my family,they have conveniant connected rooms,reception was efficient ,it is a quite and stand alone hotel about 500 meter from Taksim sq. food was good and has good variety,i tried the Gem and spa,it was a nice experience and trained staff. the... More 

Was this review helpful? Yes
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear Abdullah A, I would like to thank you very much for your valuable review and am happy that you enjoyed your stay with us. I will ceratinly share your feedback with all staff members and look forward to welcoming you and your family back soon again. Best wishes, Max Zanardi General Manager More 

Dusseldorf
Top Contributor
94 reviews 94 reviews
29 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If I have to complain, I do. This Hotel, nothing to complain. We did arrive and we were welcome by the friendly and effective staff, all of them, from the doorman through the waitors to te reception. Well, Club Concierge, and I would counsel you to book the Club Floor so you have a complete day to be content on... More 

Was this review helpful? Yes
Max Z, General Manager at The Ritz-Carlton Istanbul, responded to this review

Dear masmiguelDusseldorf, Reading your review is a pleasure, thank you very much for that. I will happıiy share your feedback with all staff members and am pleased that you enjoyed your stay with us and spent a great time at Atelier Real Food. We are very much looking forward to welcoming you back during your next trip to Istanbul. Best... More 

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Additional Information about The Ritz-Carlton Istanbul

Address: Suzer Plaza, Askerocagi Caddesi, No:6 | Elmadag/Sisli, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Istanbul 5*
Number of rooms: 244
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Also Known As:
The Ritz-Carlton Istanbul Hotel Istanbul
Istanbul Ritz Carlton
Ritz Istanbul
Ritz-Carlton Istanbul
Hotel Style:
#16 Spa Hotel in Istanbul
#28 Business Hotel in Istanbul
#42 Luxury Hotel in Istanbul
#59 Family Hotel in Istanbul
#60 Romantic Hotel in Istanbul

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