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All 939 Istanbul hotels

Ciragan Palace Kempinski Istanbul

5.0 of 5 Hotel   |   Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
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Ranked #60 of 939 Hotels in Istanbul
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 30, 2012
EvelynC574 Rio de Janeiro, RJ
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1,105 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Ciragan Palace Kempinski Istanbul
See the most recent reviews
Rio de Janeiro, RJ
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 30, 2012

Just for a short visit this time, view is unforgettable. Staff is very friendly Next time will try the famous hotel brunch.

Was this review helpful? Yes
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for sharing your review on TripAdvisor. I appreciate your thoughtful feedback and highly recommend that you try our highly popular Sunday Brunch during your next visit. We do look forward to welcoming you back soon. Yours sincerely, More

England
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 28, 2012

We have stayed in lots of Leading Hotels of the World but this is one of the best. The location on the Bospherous means that there are loads of boats & tankers travelling past but we didn't find this a problem. The staff are welcoming and extremely helpful - excellent service. We had a room overlooking the Bospherous - pay... More

Was this review helpful? Yes 3
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your review, and are glad that our services and facilities could exceed your expectations during your last stay with us. I am also glad that you enjoyed our Spa facilities and dining in our restaurants as we are proud that we've been going... More

San Francisco
Top Contributor
130 reviews 130 reviews
86 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed May 27, 2012

The setting for this hotel, right on the Bospherous, is spectacular. Whether you are having a drink on the patio or swimming in the outdoor pool, watching the boat traffic is mesmerizing. It is worth paying a premium to have a Bospherous view room (which is also much quieter than the street facing rooms). An expensive hotel, it is worth... More

Was this review helpful? Yes 1
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for sharing your feedback on TripAdvisor. We were happy to read your review and thank for your thoughtful feedback on behalf of all of my colleagues, who contributed to making your stay with us a memorable one. We thank you for your comments, and hope to welcome you again soon Yours sincerely, More

South Africa
Top Contributor
105 reviews 105 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 25, 2012

Great location - helpful pleasant staff, great room snacks, and wifi. The rooms were perfect for a business traveller - and the pool and setting gorgeous. a little pricey though.

Was this review helpful? Yes 1
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your review, and are glad that our services and facilities could exceed your expectations during your last business trip to Istanbul earlier this month. We look forward to welcoming you back on many occasions. Yours sincerely, More

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 24, 2012

Can't fault the service, in fact at times hotel seemed overstaffed, was impressed with free wifi in rooms, so often the more expensive hotels overcharge for this now essential service. Given cost of rooms was surprised at charge of 49€ for breakfast. Would defn advise you look for a b & b package rather than room only. The only drawback... More

Was this review helpful? Yes 1
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for posting your comment on TripAdvisor. I truly appreciate you taking the time to share your feedback regarding your recent stay with us earlier this month. We are glad to hear that our services could meet your expectations. We hope we will have the pleasure of welcoming you again soon. Yours sincerely, More

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012

This hotel will take your breath away. Breakfasts are fabulous. All staff is there to please!! Rooms are lovely. After a day of touring with guide Tolga Oner from Travelium Agency,(who is professional, courteous, and knows just where to take you in this beautiful city) you will be delighted to relax by the beautiful pool overlooking the sea!

Was this review helpful? Yes
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for sharing your review on TripAdvisor. I am glad to hear that you enjoyed your last stay with us back in last month, and thank for your thoughtful feedback on behalf of my colleague, whom you mentioned in your review. We hope we will have the pleasure of welcoming you again. Yours sincerely, More

London, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2012

very nice hotel,our rooms was specious with a great view,service was very good and also the restaurant that we had breakfast was located near the pool and was really nice,we hope one we will go back

Was this review helpful? Yes
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for sharing your feedback on TripAdvisor. It was a true pleasure for us to hear that you enjoyed your stay with us back in last year, and we are glad that we could contribute to making your trip to our sublime city a memorable experience We thank you for your comments, and hope to welcome... More

Harmondsworth, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 16, 2012

Lovely hotel, fantastic view and location ... but too busy. Had to ask for a menu ...twice ... staff busy rushing in and out trying to cope with the orders outside on the terrace, no eye contact - in fact seem to be avoiding it! Very polite when taking orders but still annoying! Hasn't changed since the last time! In... More

Was this review helpful? Yes 1
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for posting your review on TripAdvisor. We have taken note of your constructive feedback and will discuss it with the related departments. I truly appreciate you taking the time to share your comments as this is the only way we can have insights to our guests' expectations, and continuously improve our services. We again thank... More

Sao Paulo, SP
Top Contributor
179 reviews 179 reviews
27 hotel reviews
445 helpful votes 445 helpful votes
5 of 5 stars Reviewed May 14, 2012

This was my third time at Ciragan Palace in Istanbul and I hope to have chance to go there many times more. The Hotel is located in front of the Bosphorus with an amazing view. The service is perfect. It is a big hotel but they call you by your name since your arrive. The rooms are very nice with... More

Was this review helpful? Yes 4
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your review, and are glad that our services and facilities could exceed your expectations during your third stay with us as well. We thank you once again for your thoughtful feedback, and look forward to welcoming you back soon. Yours sincerely, More

Abu Dhabi
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 11, 2012

Truly Magnificent Hotel. Met by Manager and Staff at the dock and only kept getting better for our entire stay. Very attentive and knowledgeable staff not to mention extremely efficient. We had numerous extras and queries and all were dealt with almost immediately. Our rooms overlooked the Bosporus and the grounds, wonderful for just watching the shipping glide past the... More

Was this review helpful? Yes
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for posting your comment on TripAdvisor. I am glad to hear that you enjoyed your stay with us and thank for your thoughtful feedback on behalf of my colleagues, whom you mentioned in your review. Personalised service is of great importance to Kempinski, and we continuously strive for the best and invest into training to... More

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Additional Information about Ciragan Palace Kempinski Istanbul

Address: Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ciragan Palace Kempinski Istanbul 5*
Number of rooms: 313
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Also Known As:
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Ciragan Palace Kempinski Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul

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