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Ciragan Palace Kempinski Istanbul

5.0 of 5 Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
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Ciragan Palace Kempinski Istanbul
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Ciragan Palace Kempinski Istanbul
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1,101 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed three wonderful days in October at this lovely property. From the minute we arrived we felt like a "sultan". We availed ourselves of a package that included a delightful room, high tea,daily breakfast buffet ,a special dinner and two days with a very experienced guide. We felt welcome and safe during our entire stay.

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East Grinstead, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Situated on the Bosphorus with fantastic views of the Asian side. Internal décor is very palace like. Very friendly staff and excellent concierge service and pleasant front welcome. The Sunday brunch is well presented with an excellent variety of choice and fantastic home made chocolates. Overall a pleasant relaxing week surrounded by good food and service

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Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 5 days ago NEW

I spend a day at this hotel in November. it is a beautifully situated hotel .Good service and it has an amazing restaurant called Tugra. we had an authentic Turkish dinner which was fabulous. After our dinner, as we were preparing to leave for the airport, I took my jewellery off and a had a shower. As I was dressing... More

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CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to share your review. We are happy to learn that you enjoyed your dinner at Tugra Restaurant & Lounge. Our advisors will be happy to assist you further regarding other points. We wish you a nice day, Yours sincerely, More

Oslo, Norway
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, this is very close to perfection. The hotel itself is just extraordinary, a previous royal palace for the sultans of the Ottoman empire and the previous parliament of Turkey this place just steams luxury. The location, the food and everything else holds similar standards. Unsurprisingly, prices follow.

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New York City, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I spent there 6 nights on vacation in September. The hotel is divided in 2 parts – the palace and the main building where the hotel actually is. The Palace is one of the most beautiful places I have ever seen. It is really exquisite and gives an amazing atmosphere to the entire hotel. Seating by the... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

A trip to the Bosphorus is a wonderful thing and this hotel setting is one of the best and lovely to stay there. It was 40 years ago since my royal tour with the Queen's family too Istanbul and it was good to be back although a lot of the city very sadly smells like an ash tray due to... More

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Melbourne
Top Contributor
75 reviews 75 reviews
37 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel delivers 5 star performance despite the limitations of the property. We spent 4 nights at the Kempinski on our second visit to Istanbul in a few weeks. The staff are welcoming, happy and well organized. The breakfast staff used our names constantly and provided coffee and juice top-ups without being requested. The rooms are relatively small and our... More

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Moscow, Russia
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel based on a recommendation from a friend from Istanbul. We also know the Kempinski brand from stays in other locations. The hotel is elegantly appointed, the views of the Bosphorous are wonderul, and the service is general very good (the Concierge and Spa team in particular were very responsive to my emails prior to arrival).... More

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CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to share your review regarding your recent stay with us and we appreciate your feedback. I sincerely regret to hear that we were not able to meet your expectations fully during your stay and that you were not satisfied especially with breakfast service, shower facilities and payment procedure. We will look... More

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located on the prime area of Istanbul with the best view of Bosphorus. It's a bit far from the city centre but it's not a problem as we could easily get a taxi in Istanbul. The hotel was divided into 2 section, the former palace and a new building. We stayed in a new building which is... More

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CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to share your review regarding your recent stay with us and we appreciate your feedback. I am truly sorry to hear that we were not able to meet your expectations during your stay and that you were not satisfied especially with the service of our front office staff. We pride ourselves... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed last month. Very expensive and the room was not what one would expect at that price. There was no up to date technology (e.g. lighting, audio, climate control etc) and the decor is so old fashioned it was quite unbelievable. It classes itself as "luxury" but there was nothing luxurious about the room. And at nearly EUR400 a night... More

Was this review helpful? Yes 1
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to share your review regarding your recent stay with us. I sincerely regret to hear that we were not able to meet your expectations during your stay and that you were not satisfied especially with the decoration of the room and its facilities. If you do not mind, is it possible... More

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Additional Information about Ciragan Palace Kempinski Istanbul

Address: Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ciragan Palace Kempinski Istanbul 5*
Number of rooms: 313
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Also Known As:
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Ciragan Palace Kempinski Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul

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