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Ciragan Palace Kempinski Istanbul

5.0 of 5 Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
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Certificate of Excellence 2014
Ciragan Palace Kempinski Istanbul
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Ciragan Palace Kempinski Istanbul
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1,067 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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key biscayne fl
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel location overlooking an infinity pool leading to the Bosphorous is spectacular. The restaurants have magnificent views as well, making each of the choices from the more casual to the formal a truly turkish delight. We explicitly asked for 2 rooms with a Bosphorous view but were assigned rooms with barely any views. After complaining they gave us 1... More

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CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to share your review regarding your recent stay with us and for your kind words on our location and flower arrangements. I sincerely regret to hear that we were not able to meet your expectations during your stay and that you were not satisfied with the room allocation. We have shared... More

Glasgow
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nights at the Ciragan Palace after 3 nights near the old town. We picked this hotel to relax after chasing about for 3 days, due to its Bosphorus location and outside space. It didn't disappoint. We arrived early and were checked in without any issues. We were given a free upgrade to a one bedroom suite with... More

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Bucharest, Romania
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not only the location but the hotel infrastructure and views are exceptional. We were very impressed with the staff and the quality of the service. Truly a 5 star experience as you would expect but not always experience in other 5 stars hotels.

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London, United Kingdom
Top Contributor
132 reviews 132 reviews
45 hotel reviews
244 helpful votes 244 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel prices in Istanbul are just plain crazy.. the 5 star hotels are particularly insane with the top tier of 4 Seasons and Ciragan verging on being a joke! For the Ciragan, direct Bosphorus view rooms hover around Euro 1000 and those located in the "real" Palace start around 2000.. yes that's 2000+ EURO.. not Turkish Lira.. and yes, the... More

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CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to share your review regarding your recent stay with us. I sincerely regret to hear that we were not able to meet your expectations during your stay and that you were not satisfied with various services and amenities. We have shared your valuable comments with all of the related departments for... More

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

I first stayed here 25 years ago, has not changed much. Turkish style, hospitality though I do think now with much more 5* competition in Istanbul it really should step up in terms of quality & service and not just rest on its laurels for being the only palace to stay in. The hotel building is dated, the palace is... More

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CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to post your feedback on TripAdvisor following your recent stay with us. We were very happy to read that you were satisfied with our banqueting services and thank you for your kind comment on our location. We have also taken note of your constructive feedback as we value every single experience... More

Barbados
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very enjoyable stay at the Ciraganpalace . The staff were very pleasant from start to finish. This hotel is so full of history yet very well done for today's needs. Rooms facing the Bosphorus are very big and give a great view of the Asian side and the traffic on the water, quite pretty on the evenings when... More

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Melbourne
Top Contributor
57 reviews 57 reviews
56 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the Kempinski Ciragan Palace on the Bosphorus. The rooms were spacious, although a bit dated and in need of a renovation in our view. But we had a beautiful room (a suite upgrade in fact) which was spacious, comfortable and well appointed, with a part view of the Bosphorus – the hotel is designed so... More

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Jersey
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the Ciragan Palace with for a meeting with colleagues staying 3 nights in total. The hotel is exceptional and the facilities everything you'd expect from a 5 star hotel. We used two of the onsite restaurants as well as the meeting room and experienced nothing but incredible service. We had a room overlooking the Bosphorus and the view... More

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Finland
Top Contributor
96 reviews 96 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a week in this lovely classic grand hotel, I know I am sure to return. The staff is extremely friendly except at the front desk (who double charged me for my room and breakfasts that had been prepaid) and the concierge desk that sent us to an appalling restaurant they billed as " the best around" - They probabbly... More

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CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

Dear Ciragan Guest, Thank you for taking the time to share your review regarding your recent stay with us. We have taken note of your constructive feedback. Please be assured that your comments have been shared with the appropriate departments for immediate improvement and we would like to discuss them with you in detail at your convenience if you could... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Istanbul is a city that has so much to see and after a full day of exploring there is nothing better than coming back to a beautiful spot right on the water, sitting on your balcony (or by the pool) with something cold and wet in your hand watching the world go by. Wow. Only word of warning is don't... More

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Additional Information about Ciragan Palace Kempinski Istanbul

Address: Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ciragan Palace Kempinski Istanbul 5*
Number of rooms: 313
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Also Known As:
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Ciragan Palace Kempinski Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul

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