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Hotel class 5.0 of 5
Cumhuriyet Caddesi | Harbiye, Istanbul 34367, Turkey
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Reviews you can trust

85% Recommend
4.0 of 5 stars 112 reviews
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By trip type
All (112)
[ Date ] [ Rating ]
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5 of 5 stars
ChgoTraveller1   3 contributions
Chicago, Illinois
Nov 25, 2009 | Trip type: Couples New

Arrival: Guest acknowledgement all around! From getting out of the taxi and greeted by Doorman, going through Security, Front Desk and waiting in the lobby bar for our room. Staff was extremely polite and attentive. We arrived a bit early and our room wasn't ready. So we waited in the lobby and had drinks on the outdoor terrace. Drinks would... more

A fine stay
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4 of 5 stars
Soujourner69   3 contributions
Germany
Nov 21, 2009 | Trip type: Solo travel New

Went to Istanbul on a whim and selected the Hilton as my base for exploring the city for two days. And it was definitely a good choice! The hotel is located only a few steps away from Thaksim Square, which somewhat seems to be the major hot-spot of modern Istanbul. Subway, tram and buses are available there, but you can... more

Management response from
Zeynep Ozdemir, on behalf of Hotel Manager

Thank you very much for your valuable feedback. It is a pleasure to learn that you have enojoyed your stay with us. Please accept our sincere apologies for the noise coming from the neighbouring night clubs during weekends. Needless to say, we are working very hard with the local authorities and hope to limit the noise soon. We hope to...

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2 of 5 stars
barcelon1   20 contributions
Geneva, Switzerland
Nov 17, 2009 | Trip type: Business

Nice reception area but this is all. Overpriced and poor service (except in the reception desk). The food was very average and it took ages to get my order. The room had a strange smell -definetly did not smell clean. The bathroom was very old and gave this feeling of not completely higienic. Old TV, old furniture.. Not to go... more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you very much for your valuable feedback. We regret to note that you did not enjoy your stay entirely. We would like to inform you that the smell issue is being investigated carefully however please rest assured that our guest rooms are cleaned thoroughly for our guests. We are also happy to inform you that we are in the...

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5 of 5 stars
gogate99PDX   6 contributions
PDX
Nov 16, 2009 | Trip type: Couples

I used points for this stay so cant comment on value for money but it was a wonderful hotel! VERY clean and staff was fantastic! The location was very ideal! We took the Havas airport bus right to Taksim Square and then walked a few blocks to the hotel. Saved us a lot of money and didnt waste much time... more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you for your kind feedback and nice comments. We are delighted to learn that you have enjoyed our services and the traditional Whirling Dervish show. We hope to have the pleasure of welcoming you back soon. Sincerely, Zeynep Ozdemir (PA to Hotel Manager) on behalf of Sascha Koehler Hotel Manager Hilton Istanbul

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5 of 5 stars
jnismith   11 contributions
Harpenden
Nov 1, 2009 | Trip type: Family

Just returned from 3 days at the Istanbul Hilton. We were traveliing on Hilton points so the rooms were free but we were upgraded to the executive floor so we also got use of the executive lounge so we got free food and dtrinks too which was great for topping up teenage kids. The rooms were spacious and clean, the... more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you for your kind feedback and nice comments. We are delighted to learn that you have enjoyed our services. We hope to welcome you and your family back on many other occasions. Sincerely, Zeynep Ozdemir (PA to Hotel Manager) on behalf of Sascha Koehler Hotel Manager Hilton Istanbul

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4 of 5 stars
Kathryn99   38 contributions
Kent, UK
Nov 1, 2009 | Trip type: Couples

We stayed for five nights in May 2009. Not the most attractive building, it nevertheless has very good facilities and a great view over the Bosphorus to the Asian side. It is near Taksim Square, which is a good communications hub. Although the hotel is some distance from the main attractions of the Old Town, such as the Blue Mosque... more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you for your kind feedback. It is a pleasure to learn that you have enjoyed your stay in general. We hope to have the chance to welcome you back. Sincerely, Zeynep Ozdemir (PA to Hotel Manager) on behalf of Sascha Koehler Hotel Manager Hilton Istanbul

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5 of 5 stars
Stuietoo   36 contributions
Amsterdam, The Netherlands
Oct 18, 2009 | Trip type: Business, Solo travel

I was disappointed when my taxi swung into the drive of the Istanbul Hilton, since from the outside the hotel is as inviting as an East European apartment block from the 1950’s! But you can’t tell a book from its cover, since once you step inside the Hilton you are met with marbled opulence and elegance; it is everywhere in... more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you very much for your nice comments and valuable suggestions which will surely be taken into consideration. We would also like to inform you that we are currently in the process of replacing our TVs with LCD types and most of our Executive rooms have new TV's now. We are looking forward to welcoming you back on many other...

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2 of 5 stars
guyfawks   1 contribution
Bangkok
Oct 13, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

I was charged 500+ euros per night for staying here during the '09 World Bank conference, which is the most I've ever paid for any hotel room. The hotel is clean and well kept but clearly has seen better days. Many of the staff were friendly but some clearly lacked a service mind, especially the receptionist who checked me out.... more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you for your feedback. We regret to learn that we were not able to extend a more favorable rate for you during the IMF/Worldbank congress period, which was a very busy time for the entire city. We would also like to confirm that although nothing is charged to our guests' credit card, the release process of the pre-authorisation sometimes...

Outstanding
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5 of 5 stars
Mic007   1 contribution
Denver
Oct 8, 2009 | Trip type: Couples

We stayed at the Hilton Istanbul last month and it was truly a five star experience. The staff is enormously helpful, the rooms are large and the views of the Bosphorus are stunning. It was our 25th wedding anniversary trip and the hotel sent us champagne and a cake! We highly recommend this fine hotel. more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you for your kind feedback and nice comments. We hope to welcome you back on many other occasions. Sincerely, Zeynep Ozdemir (PA to Hotel Manager) on behalf of Sascha Koehler Hotel Manager Hilton Istanbul

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5 of 5 stars
flygirlpa   5 contributions
PA
Sep 29, 2009 | Trip type: Couples
1/1 found this review helpful

The Hilton Istanbul is a very nice hotel. It is beautiful, big, clean, lots to do, and the executive lounge has great food/snacks, complimentary computers, and coffee and snacks all day long. There is a great view of the Bosphorous, there is a shopping district that is 10 minutes walk away, and it is a quick cab ride to old... more

Management response from
Zeynep Ozdemir, PA to Hotel Manager

Thank you for your nice comments! We are looking forward to welcoming you back on many other occasions. Sincerely, Zeynep Ozdemir (PA to Hotel Manager) on behalf of Sascha Koehler Hotel Manager Hilton Istanbul

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Hilton Istanbul Also Known As

  • Hilton International Istanbul
  • Istanbul Hilton International
  • Istanbul Hilton
Address: Cumhuriyet Caddesi | Harbiye, Istanbul 34367, Turkey