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Swissotel The Bosphorus

#131 of 987 Hotels in Istanbul
Certificate of Excellence
Bayildim Cad No 2 | Macka Besiktas, Istanbul 34357, Turkey
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Swissotel The Bosphorus
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Ranked #131 of 987 Hotels in Istanbul
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Chris M Dubai, United Arab Emirates
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1,317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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Dubai, United Arab Emirates
Top Contributor
113 reviews 113 reviews
29 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Upgraded to a suite - they have spent some serious Lira on this place since i was last here and my word it shows. It is very pleasing to note though that the service remains impeccable and the standards of cleanliness and food/drink remain the best in this huge city in my view. Cant fault it. The suites in particular... More 

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Alp A, Manager at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest. Thank you very much for staying with us at Swissôtel the Bosphorus and we are indeed happy to read your nice compliments about the quality of our services and facilities. We always strive to serve the best and better everyday therefore your kind comments encourages us further to achieve this passion. We look forward to welcome you... More 

Berlin, Germany
Top Contributor
68 reviews 68 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My first time to stay in this hotel chain and it didn't disappoint me. Very efficient and friendly staff, the whole premises is clean and the bed very comfy. I enjoy using the wellness and spa everyday during our 3 nights stay in Istanbul , I didn't even mind that men and women have separate area, which I understand because... More 

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Alp A, Manager at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, Thank you for taking the time to share your comments regarding your recent stay. Your comments are really helpful for the entire Swissôtel team and encourage us to improve our services. It was a pleasure to learn that you have enjoyed our services and facilities. Your kind compliments concerning the efficiency and friendliness of our team members... More 

Riyadh, Saudi Arabia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel looks much more awesome in reality compared to the pictures. I loved how it's located near many attractions and restaurants. At first, you would feel it's isolated because of the trees around it, but all the attractions and restaurants are in a 10 minutes walking distance. The room was great with a semi full view of the Bosphorus.... More 

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ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, It was our pleasure to have welcomed you to our hotel & amazing city. We were pleased to read you have enjoyed stay with us and for your kind sentiments to our team members in particularly Adnan from concierge. It is a great motivation to all of us. We look forward to be welcoming you back soon... More 

Athens
1 review
5 of 5 stars Reviewed 1 week ago

It was a business trip extended a bit longer for leisure with my family. Excellent contemporary environment with nice breakfast and friendly staff. Spa facilities was a nice surprise too. Taxis always available at hotel and always used taxi meter, unlike anywhere in Istanbul unfortunately. Concierge was extremely helpful too.

Review collected in partnership with Swissotel Hotels & Resorts

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ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, Thank you sincerely for sharing your experiences with us in Tripadvisor. We are very pleased to read you were pleased with the services rendered to you, especially your positive comments about our services & facilities. Thank you again for choosing Swissôtel The Bosphorus for your stay in Istanbul and look forward to welcoming you back soon. Best... More 

Amsterdam, The Netherlands
Top Contributor
51 reviews 51 reviews
43 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Actually, I am not happy by the fact that the hotel did not inform us that they where still undergoing a massive renovation. the usually very nice breakfast area was closed and breakfast had to happen in the lobby lounge showing.a huge photo of the original view, than the view itself. Pool not open yet, roof bar also not open... More 

Was this review helpful? Yes 1
ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, We are deeply sorry to read your disappointment in reference to the temporary closure of our certain restaurants. We wish to assure that it is utmost importance to us to communicate our renewal phase with our guests prior to their arrival. Advance information and updates are constantly being distributed to companies/agencies, Swissôtel website, third party booking sites... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Would like to just say the hotel was great the room was fantastic very spacious and immaculately clean. Staff were great and would like to mention the two concierges who made out stay great.murat...was wonderful. He booked out flights to bodrum late Sunday afternoon for us and saved us the trouble of having to go to the travel agent. Thank... More 

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ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, Thank you for choosing Swissôtel The Bosphorus for the special occasion. We are very pleased to hear you have enjoyed your stay, especially your sentiments to Murat and Adnan from our Concierge team. It means a lot to us. Thank you again for your visit and look forward to welcoming you back when your travels bring you... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Don't be put off by the fact that this hotel is currently being refurbished. It is a wonderful hotel, great staff, lovely spacious rooms. It is close to the tram and old city access. The spa and gym are excellent. I cannot recommend this hotel high enough. You won't be disappointed. And, the Gunaydin Kebab and steak house located just... More 

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ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, Thank you sincerely for sharing your experiences with us in Tripadvisor. We are very pleased to read you were pleased with the services rendered to you and thank you for your kind understanding regarding the renovation currently taking place. We hope to be able to be of service again soon and in the meantime, we remain with... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the Best hotels in the city, beautiful location with views, it's spacious and clean. You will feel safe and comfortable here. We were warmly welcomed by Birol who opened the taxi door and also he will negotiate the price before you get in the taxi. At reception they are friendly. Hidir engaged with us as he helped take... More 

Was this review helpful? Yes
ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissotel Guest, Thank you for taking the time to write a review on Tripadvisor. Your comments are a big motivation the entire team, especially your sentiments to Birol, Hidir, Sena, Murat, Adnan and the concierge & reception team. It means a lot to us. Thank you agin for your visit and hope to continue to offer you the very... More 

Top Contributor
98 reviews 98 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Yes, it under renovation and some nice parts like the roof top terrace and view from the lobby restaurant were unavailable. However, world class service was still In place. Had a great room in1152' 180 degree view of the water and floor to ceiling windows. Could just sit there all day and watch the boat traffic. Had drinks and no... More 

Was this review helpful? Yes
ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, Thank you sincerely for sharing your experiences with us in Tripadvisor. We are very pleased to read you were generally pleased with the services rendered to you and thank you for your kind understanding regarding the renovation currently taking place. We hope to be able to be of service again soon and in the meantime, we remain... More 

Moscow, Russia
Top Contributor
154 reviews 154 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was undergoing renovation which we were not advised about before the time of our booking. The cafeteria was basically moved to the lobby, the views outside the window were of live construction. Otherwise, everything was fine. The spa was actually quite nice for massages and there is a 10m long swimming pool. The service was fine as well.

Was this review helpful? Yes 1
ElifAktas, Director of Guest Services at Swissotel The Bosphorus, responded to this review

Dear Swissôtel Guest, Thank you for taking the time to share your experiences in Tripadvisor. We are deeply sorry to read your disappointment in reference to the temporary closure of our certain facilities. To avoid such disappointment advance information regarding our renovation project is distributed to all agencies/companies as well as our Swissôtel web page and third party web booking... More 

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