We booked this hotel way in advance for 8 of us, emailed them regularly and received communications from them to confirm our requests. We also booked 2 airport pick-ups as some of our party were arriving from different destinations. Both times, besides confirmation no car was sent to the airport, when we called them to find out the whereabouts of... More

We were welcomed (after a 30-hour oversea trip) by the manager (Yacob) who informed us that there was an overbooking situation (due to Booking.com according to him). He moved us to the hotel next door which was new and comfortable. There was at least another guest in the same situation. He promised us a large room for the following 2... More

favoloso，very clean，hard to find but good location，if u ask the staff you'll find the nearest way to the blue mosque，room is a little bit small for 3 people，but it's ok.anywhy, if u want to book， just do it. 但是留言一定要写上200多字才可以么！

On the plus side this hotel was very clean, good bathroom and shower, great breakfast if you got down by about 9 am, quiet, very convenient for the Hippodrome, etc. On the downside, we had booked a 'Deluxe double room with sea view' about 3 months before trip and requested a room on the 4th or 5th floor. On arrival... More

I had booked this hotel via booking.com for more than 4 months. I received an email from the hotel confirming everything was fine and we even agreed on an airport pickup. However, when I arrived in the hotel I was told they had overbooked and I had to spend the first night in a nearby hotel. This is unacceptable given... More

I booked a room at this hotel 8 months ago through booking.com. The booking was confirmed. Five days before I was due to fly out the hotel emailed me and requested I cancel the booking. They claimed a new receptionist was readjusting the prices. It is clear they could rent the room for more than was agreed on my contract.... More

We spent 4 days in Istanbul in Feb 2013. The staff was extremely friendly. The rooms were clean and beautifully decorated. The only thing is if you are light sleepler, make sure you contact the hotel and request a room that will have min impact from the morning prayers.

We arrived to Istanbul on February 4, 2013. We requested to be picked up from the airport by the hotel and we are glad we did so. The pick-up was right on time, an excellent driver and a perfect ride. The hotel itself is clean and new. We have reserved the budget room, but the hotel manager advised us that... More

We had a very positive experience at this hotel about 2 months ago during our brief visit to beautiful Istanbul. Our sea view room on the 5th floor was luxurious, comfortable and very clean. We made friends with the staff immediately and they made us feel right at home. The Turkish buffet breakfast was quite diverse and delicious. The location... More