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Violet Suite

Feridiye Caddesi, No. 87 | Kocatepe Mah., Taksim, Beyoglu, Istanbul 34437, Turkey (Formerly Marti Apartments)
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Violet Suite
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154 Reviews from our TripAdvisor Community

Traveler rating
    119
    19
    2
    1
    13
See reviews for
18
71
15
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (34)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (31)
All months
Cambridge, New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 17, 2015

We stayed at Marti Apartments and they were so helpful! It was a little difficult to find at first but was nice and central and easy to get around. The staff were so helpful and booked out Anzac tour for us. I would definitely recommend staying at Marti Apartments

Was this review helpful? Yes
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 11, 2015

I booked a penthouse suite at Marti apartments based on favourable TA reviews for a trip with my elderly parents last year. My parents have strict dietary requirements and hence the cooking hob was very important to us. On the first night the hob stopped working at 9pm just when we were cooking dinner. Called the manager, Adam on his... More 

Was this review helpful? Yes
Sue A, Manager at Violet Suite, responded to this review

Dear TripAdvisor guest, We are very sorry about your experience here, summer of 2014. We want you to know that we have a brand new management and owner and are working hard to relaunch our property. We have also put new programs and procedures in place to make sure that this never happens again. As a sign of our good... More 

Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 10, 2015

We stayed at this place on October and that was nice. But they charged again my credit card on January. We made the reservation through booking.com, so they tried to get our money back and cannot have it again. People from this hotel lied all time saying they will give our money back, but they did not. So if you... More 

Was this review helpful? Yes 3
MartiApts, Manager at Violet Suite, responded to this review

Hello Nuala, We are very sorry about your experience here. We want you to know that we have a brand new management and owner and are working hard to relaunch our property. We have also put new programs and procedures in place to make sure that this never happens again. As a sign of our good faith, we would like... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 8, 2015

Stayed in May 2014 and was charged again in jan. 2015. They don't answer any emails so no way to notify them. Even though the hotel looks great stay somewhere else and save yourself a headache of disputing a charge!!!

Was this review helpful? Yes 1
MartiApts, Manager at Violet Suite, responded to this review

Hello Katlecmorris1, We are very sorry about your experience here. We want you to know that we have a brand new management and owner and are working hard to relaunch our property. We have also put new programs and procedures in place to make sure that this never happens again. As a sign of our good faith, we would like... More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 2, 2015

My girlfriend and I stayed here in September 2014. I paid for the booking in August and have since been charged the same amount again in January 2015. I tried emailing and calling the apartments and have had no answer. Everything about the stay was fine and the owner and staff were quite nice. However, after coming here to write... More 

Was this review helpful? Yes 3
MartiApts, Manager at Violet Suite, responded to this review

Good morning, Richard: We are very sorry about your experience here. We want you to know that we have a brand new management and owner and are working very hard to relaunch our property. We have also put new programs and procedures in place to make sure that this never happens again. As a sign of our good faith, we... More 

Kildare, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 29, 2015

I have just been going back through my business card statements and dicovered that last week marti apartments has taken two extra payments from my card. I am not getting any response by email and the phone is ringing out. I paid for two rooms for a week before arrival and now ended up paying for an extra two weeks... More 

Was this review helpful? Yes 3
MartiApts, Manager at Violet Suite, responded to this review

Good morning, Lovemyfodder: We are very sorry about your experience here. We want you to know that we have a brand new management and owner and are very working hard to relaunch our property. We have also put new programs and procedures in place to make sure that this never happens again. As a sign of our good faith, we... More 

Slovenia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 16, 2015

Like some of the recent reviews of this hotel (previously known as Marti Appartments) I also experienced a credit card fraud. The hotel was booked and paid in advance through booking.com in the beginning of September. Now, after 5 months, the hotel withdraw the same amount from my credit card again and caused me a lot of troubles and extra... More 

Was this review helpful? Yes 4
MartiApts, Manager at Violet Suite, responded to this review

Good morning, Wanderer929: We are very sorry about your experience here. We want you to know that we have a brand new management and owner and are working very hard to relaunch our property. We have also put new programs and procedures in place to make sure that this never happens again. As a sign of our good faith, we... More 

Prague, Czech Republic
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 29, 2014

We was scared by some of recent reviews on double charge issue and breakfast issue, but have not experienced anything similiar, only reception lady informed us there is no breakfast included even we have made reservation including the breakfast at booking.com. She called to manager and all was immediately clarified. Room (no6) was quite spacey, cosy and there was pretty... More 

Was this review helpful? Yes
MartiApts, Manager at Violet Suite, responded to this review

Good morning, H-prochy: We are very glad to hear you didn't suffer the major inconveniences from the previous management/owner!!! In any case, we would like to offer you a 2-night free stay with us if you ever come back to Istanbul. If you would like to take advantage of this, please contact us directly and we would be happy to... More 

Wellington, New Zealand
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed November 29, 2014

Location: Quiet street less than 10 mins stroll to Taksim Square. Rooms: Compact en-suite apartments with kitchenette facilities. Two units per floor apart from the top floor which has a "penthouse." Room was clean upon checking-in and maintained that way by the excellent housekeeper. There is no elevator, and stairs are steep and quite narrow. Studio #5 was loacted to... More 

Was this review helpful? Yes 1
MartiApts, Manager at Violet Suite, responded to this review

We are very glad to hear you didn't suffer the major issue of being double-charged from the previous management/owner though we regret the other issues you comment. We want you to know that we have a brand new management and owner and are working hard to relaunch our property. We have also put new programs and procedures in place to... More 

Canberra, Australia
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed November 26, 2014

This hotel was previously known as Marti Apartments. I had two bookings for April 2015. In October 2014, the hotel charged my credit card in advance not once but twice for both bookings. The hotel would not refund my charges and refused to return my emails. Luckily Booking.Com intervened and refunded the full amounts thankfully. I fully recommend Booking.Com but... More 

Was this review helpful? Yes 6
MartiApts, Manager at Violet Suite, responded to this review

Good morning, Greg: We are very sorry about your experience here. We want you to know that we have a brand new management and owner and are working hard to relaunch our property. We have also put new programs and procedures in place to make sure that this never happens again. As a sign of our good faith, we would... More 

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