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All 920 Istanbul hotels

Sura Hotel & Suites

5.0 of 5 Hotel   |   Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
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86%
Ranked #221 of 920 Hotels in Istanbul
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Richard B Camps Bay, South Africa
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451 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

We're stayed in this hotel for 4 night's. Staff was not polite and absolutely useless. It took few hour to solve the electrical problem in the room and bring the iron. Cleaning service absolutely terrible. .didn't change the towels, bedclothes, toilet paper as well Lol. Reception desk was smiling and keep the silence. Decoration and design good enough for Turkey.

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Camps Bay, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Sura Hotel with my family for 2 days. After many hassles with the booking process, I finally was given a correct rate which I thought looked reasonable. Unfortunately I was totally wrong. The rate given which was meant to be a discounted rate was still way too high for what you get. I was meant to... More

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Bradford, England, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is beautiful. Perfect location for all the sites which are just around the corner. Breakfast is good and rooms are comfortable/good size. Would recommend. Be aware o f some of the front of house staff who will push 'places' rather than listen to your requirements! Fatima was not like this and was very helpful

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Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We has an exceptional stay in this hotel. We compliment employee Elif Nur our customer relations hostess. Every piece of advice she gave us was correct. You are steps away from the Blur Mosque and if you turn right and then left at the metro and follow the train line you can find the water, cross bridges into other tourist... More

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Melbourne, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Sura Design Hotel is amazing! I have never seen such extraordinary design in a hotel. The position is excellent being close to the major attractions. The staff are obliging and have that wonderful Turkish sense of humour. The downsides were that the wifi refused to work in the room (we had to sit in the lobby to use it)... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has the best location of all other hotels I stayed in in the old city The room was very clean the bed very comfortable the staff was nice and helpful One thing was that there was a smell like mold or something everywhere around the hotel And the breakfast was not good at all the bred felt like... More

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent 3 nights in this hotel in Aug 2014. Overall, the hotel is ideally located and in good condition, service is acceptable and breakfast was edible. Wasn't sure what to expect, especially when travelling in underdeveloped countries, but we were pleasantly surprised by this hotel, which we booked through Hotwire. It's location is perfect, on a pedestrian street, just 1... More

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Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with family, 2 rooms for 3 nights. The hotel is beautifully designed and every room is stunning decor. Everything is near by. There are many restaurants and shops just around the corner of the hotel. All the famous tourist sights are near by including Hagia Sofia and Blue Mosque. I found a day later by visiting there sister... More

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Dubai, Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 3 weeks ago

This was my first visit to Istanbul.Really nice presentation and set up. I really like the hotel and the design of the hotel . I had a really good service and sleep. Thank You And thanks alot to Billur - Guest Relation

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed at this Hotel August 17th. till the 21st. 2014 while I had a Cruise trip from Istanbul to Italy. I forget personal items in the drawer of my assigned room. After I came back from the cruise to collect my items, the Hotel personal informed me there was nothing in the room even I'm sure I left some... More

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Additional Information about Sura Hotel & Suites

Address: Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sura Hotel & Suites 5*
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