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Sura Hotel & Suites

#165 of 1,005 Hotels in Istanbul
Certificate of Excellence
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Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
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636 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (636)
  • Mar-May only
    (251)
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    (142)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (124)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Absolutely amazing hotel. Very modern. The rooms were amazing. We tried both the standard room and the garden room with balcony. The blackout blinds were amazing. Lighting was great and the bed extremely comfortable. We started and ended our turkey trip here and loved loved the comfort. The ability to use the sauna and hamam and pool and all for... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear travelsdna, Thank you for taking the time to share your feedback with TripAdvisor community. .We were really pleased that you enjoyed your stay and enjoyed the great location of the hotel. We have passed on your feedback to our team regarding the service you received and that was very much appreciated by them. Glad to know that you enjoyed... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent location in Sultanahmet. Good breakfast. Large, clean and comfortable bedrooms with ensuites although a functional hotel similar to other international hotels (i.e. without the feeling of Istanbul). The sister Hotel Sura across the road looks more like Istanbul and newly renovated. They omitted to give us the 5am wakeup call that we (9 guests) requested on our day of... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear priscilla c, Thank you for taking the time to share your feedback with TripAdvisor community. We are delighted you enjoyed your five night stay and loved staying in our beautifully appointed luxurious rooms. We are sorry to hear that reception omitted to give you the wakeup call, we will discuss about this inconvenience. Your feedback is only make us... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Don't get me wrong ... a nice hotel in the perfect location in Sultanahmet. The rooms were very clean and comfortable. However, the interior décor was something out of Austin Powers. Far too over the top, it nearly gave us a headache!! Apart from that the people were wonderfully warm and friendly, the rooms were great. The things that let... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear JDGLondon, Thank you for taking the time to share your feedback with Tripadvisor community. We are delighted that your enjoyed our location and facilities. It is the pleasure of our team to take care of you during your visit. Please accept our sincere apologies that in this instance we failed to exceed your expectations, this is not our usual... More 

Sanur
Contributor
19 reviews 19 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Sura Desiagn Hotel in Sultanahmet for a total of 5 nights. This hotel was suggested by our guide in Istanbul. While it is in a fantastic position, being close to the main attractions and to the tram, taxi drivers seemed to always have trouble locating it, even when I gave them the card from the hotel.... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear jobali, Thank you for taking the time to share your feedback with TripAdvisor community. Feedbacks from our valued guest are really important to improve our standarts we are proud and of known for. We are terribly sorry to hear that you had a bad experience with your stay. All those negative points you mentioned about lighting, bathroom and staff... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent staff and very friendly. Good breakfast with Turkish tea/coffee in the afternoon. Central location near the historical centre. The Turkish bath with hammam massage is divinal. Quiet and calm hotel.

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Diogo C, Thank you for taking the time to share your feedback with TripAdvisor community. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. Glad to hear that you enjoyed the Spa and location. Thank you for your lovely words regarding our... More 

Rüti, Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spend five nights in the hotel - the rooms are clean and big enough. Some of the rooms didn't have a nice view but this is not bad. Breakfast is amazing and the location for visit Istanbul was great. Only a few steps to Hagia Sophia, the Topkapi palace or to the tram.

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Janina_Gruhner, Thank you for taking the time to share your feedback with TripAdvisor community. We are pleased to hear that overall you enjoyed your stay and we aim to delight and provide our guests with the highest standards of service and hospitality at all times. We were very honored to have you as our guest and delighted that you... More 

London UK
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent location, just a few minutes walk from the Hagia Sophia, etc. Good restaurants across the road, or on the next streets over. Short walk to various shopping streets (some quiet, some raucous - you pick), and the Grand Bazaar if you wish. Close to the tram as well - about 1 hour to airport using that plus the metro.... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Here4Holidays, Thank you for taking the time to share your feedback with Tripadvisor community. We are glad to hear that you enjoyed your stay. We are proud of our team to made your stay enjoyable and we very happy that our team have been able to meet your expectations. It is wonderful to know that you enjoyed every aspect... More 

Doha, Qatar
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one week, very nice rooms and the hotel is located right in the heart of old town of sultanahmet. Everything is within walking distance, just minutes away from hagia sophia, basillica cistern, blue mosque, topkapi palace and the grand bazaar. Lots of restaurants and carpet shops along the way, a very happening place to be and yet... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear norasikin2015, Thank you for taking the time to share your feedback with TripAdvisor community. It's a great pleasure to receive such fantastic feedback. We are thrilled to read that you enjoyed your overall visit from the location and rooms, to our team. Your overall satisfaction is what we aim for as a hotel and as a whole team that... More 

Christchurch New Zealand
Top Contributor
51 reviews 51 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

By the third stay in the space of 6 weeks we really felt Sura Design Hotel was home away from home. The staff were just so friendly and welcoming.The rooms were great looking out over the iconic minarets & domes of the Blue Mosque even if the view was slightly obstructed you knew you were in the heart of Istanbul.... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Marg & Derrick Parry, Helen France & Luciano Carnavale, Thank you for taking the time to share your feedback with Tripadvisor community. We could not be happier with your comment, it just made our day. It's a great honor to know that our hotel was home away from home. We very happy that our team have been able to... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Sura Design Hotel is a fantastic contemporary hotel located in the heart of the historical old town of Sultan Ahmet. This great hotel offers a modern design with rooms that fulfil a comfortable stay with rooms that are clean and well kept however more lighting is required as the rooms can be quite dark. Breakfast and service is good and... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Ozkesk, Thank you for taking the time to share your feedback with TripAdvisor community. Your feedback about the location and the facilities we offered is made our day and we are thrilled to hear that you recommended in all aspects. It's a great pleasure to know that you enjoyed your stay and our central location which we know how... More 

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