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Sura Hotel & Suites

#170 of 978 Hotels in Istanbul
Certificate of Excellence
Hotel website
Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
Best prices for: 1 room 1 guest
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Sura Hotel & Suites
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Sura Hotel & Suites
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581 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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  • French first
  • German first
  • Greek first
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English first
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    (581)
  • Mar-May only
    (210)
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    (127)
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    (120)
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    (124)
All months
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Standard of the hotel is very good compared to others I`ve seen and visited in Sultanahmet area. Good size of rooms, clean and quiet. The staff where very friendly and the atmosphere of the hotel was nice. Perfect location if you want to stay in the Sultanahmet area. I will definitely recommend the hotel.

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Espen K, Thank you for taking the time to share your feedback with TripAdvisor community. We are glad to hear that you enjoyed your stay here. Your comment will be really helpful for other travellers to İstanbul and thank you for your nice comment. We hope to welcome you again at Sura Design Hotel in the future. Warm regards,... More 

dubai
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a memorable experience at Sura Design Hotel And Suits. We were welcomed so warmly that it made us forget the previous nights unpleasant experienceat another hotel. The staff was ever smiling, always willing to help, courteous and made us feel like family. I must not forget to mention the enthusiasm of Mr. UMIT from guest relations. The decor of... More 

Was this review helpful? Yes 2
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear manju s, Thank you for taking the time to share your feedback with TripAdvisor community. It's a great pleasure to receive such fantastic feedback and also we are happy to hear that you were here during Tulip Festival and see the all beauty and colors of İstanbul. We are very glad that you had a pleasant stay at our... More 

London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed 4 nights at the Sura Design Hotel for mu husband and sister's birthday. The hotel is in a great location in the old town close to all the major sights. There are many places to eat nearby as well. - The hotel and the rooms are well decorated and clean. - Our room rate had the breakfast included... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear JSM23, Thank you for taking the time to share your feedback with TripAdvisor community. We are happy that you enjoyed your stay with us and our hotel was able to contribute to that experience in a good way. ! It is an absolute delight reading that we have been able to provide you with a comfortable stay and met... More 

Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Sura Hotel and Design Suites is a great hotel and excellent location for the new traveller to Istanbul who have travelled a long way. The service was truly excellent - especially our house maid who did small things, like flowers on the bed, to make our stay memorable. The location cannot be faulted, 200 metres to all of the... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Robert H, Thank you for taking the time to share your feedback with TripAdvisor community. We are very glad that you had a pleasant stay at our hotel and that you have been satisfied about our location and our team. Your satisfaction is the best reward for them. We very happy that our team have been able to meet... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel with modern boutique design. I could not stress enough the importance of the locality of this hotel. It is within short walking distance to the main attractions in Sultanahmet, namely the Blue Mosque, Topkapi Palace, Grand Bazaar, Museums and the Cistern. Right out of the hotel, you have a nice alley of restaurants and bars. They serve traditional... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Myke_Hor, Thank you for taking the time to share your feedback with TripAdvisor community. We are very pleased to read that your stay was enjoyable and that you have enjoyed our central location which we know how important is to make easier visiting the city. Your wonderful words about our team is the best compliments for us and we... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Whilst we loved Istanbul & the happy friendly people this hotel was vey disappointing. The room was in need of a complete clean & several repairs to the room. (Refer photos) The hair dryer was useless but they were unable to supply a working hand held hair dryer. Upon arrival in our room the television wasn't working & needed to... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Liz C, Thank you for taking the time to share your feedback with TripAdvisor community. Our carpet is being cleaned every day, but it is necessary to do the carpet cleaning process for permanent stains and and this process takes a week. Due to intensity of this coincided your accommodation, we were unable to send our carpet to cleaning.... More 

Hong Kong, China
1 review
3 of 5 stars Reviewed 1 week ago

It's last stop for our honeymoon holiday, but sadly the front desk ruined everything ... I made a mistake on our reservation thru the app. I didn't notice its default setting is for 1person. I only knew it when I was checking in and the time was nearly 10pm. We hadn't had dinner and were thirsty. The front desk guy... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Jim L, Thank you for taking the time to share your feedback with TripAdvisor community. Feedbacks from our valued guest are really important to improve our standarts we are proud and of known for. We are terribly sorry to hear that you had a bad experience during your check-in time. According to our concept our prices, one person difference... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The 3 rd day of my stay to Istanbul was at Sura Design Hotel, Hotel and Suites. My extended stay to the city was unexpected but staff welcome me like the first time. Mr Atalay the manager remembered me and offered a nice turkish coffee with loukoumi. My suitcase was already up to one of the nice rooms of the... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Maria C, Thank you for taking the time to share your feedback with TripAdvisor community. It's a great pleasure to receive such positive feedback from you. We always do our best for giving a satisfied service during your stay with our team and glad to hear that you enjoyed your stay. Your comments increased our motivation positively and thank... More 

Athens, Greece
1 review
5 of 5 stars Reviewed 1 week ago

when we arrived to the hotel reception welcome with traditional welcome drink and guest relation gave excellent suggestion about restraurant and sightseeing places, rooms are clean, breakfast is really rich and full of variety. Staff is really helpfull, friendly and solution-oritented. I will recomend and come back to stay again

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear vass g, Thank you for taking the time to share your feedback with TripAdvisor community. We are pleased that you enjoyed your stay and you liked traditional welcoming of our guest relations departmant. They are always ready to made our valued guests stay enjoyable. Thank you for kind words regarding location, breakfast and cleanliness. We look forward to welcoming... More 

Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Some friends that stayed in Sure design hotel in Istanbul told us the best comments for this hotel and we decided to stay there during our trip in Istanbul the previous week. It was the second time in Istanbul but this was relly a five star hospitality! The service in total really was the best ever...clean rooms, really different design,... More 

Was this review helpful? Yes 2
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Margarita K, Thank you for taking the time to share your feedback with TripAdvisor community. We are glad to here that we could provide a comfortable accommodation for you and you liked our breakfast, service and attantion of our team, they are all very happy to know that their efforts are so well appreciated. It's a great pleasure to... More 

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