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Sura Hotel & Suites

5.0 of 5 Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Sura Hotel & Suites
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Sura Hotel & Suites
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526 reviews from our community

Traveler rating
    308
    145
    47
    15
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • Dutch first
  • English first
  • French first
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  • Greek first
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  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (526)
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    (171)
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    (127)
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    (108)
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here the first week of January 2015. My plans were to see all the key landmarks and highlights of old town Istanbul. This was an excellent location, steps form sophia haggia, bluse mosque, etc. Yet it was modern, clean, well-appointed, and the staff were very professional and helpful. The room was clean and comfortable. Had everything we needed... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear carole212, Thank you for taking the time to share your feedback with TripAdvisor community. It's a great pleasure to receive such beautifull feedback. Your recommendations about location will be very helpful to other users to get an idea. thank you for your kind words. , We hope to welcome you back at Sura Design Hotel in the future. Warm... More 

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were in the design hotel and felt like 5 star. The staff were so friendly and helpful. The breakfasts were amazing. We were sick while staying there and the hotel got us excellent medical help immediately and we were treated in our room. We ordered room service and ate in the restaurant, again very friendly staff who took a... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Jan M M, We really appreciate you taking the time to comment on your stay with us. We have forwarded your kind comments to our team, who are all very encouraged by your feedback and get past it again. We take great pride in ensuring our guests are well catered to and enjoy a comfortable and memorable stay. We... More 

Male
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a nice stay in this hotel. Room and design of the hotel is beautiful, staff is nice. Location is perfect - just in the heart of Istanbul. Cozy and convenient. The breakfast was not that good as for me, but this could be just my personal preferences. In general we were happy there. Would I stay again? Not... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Vandochka, We really appreciate you taking the time to write a feedback on your stay with us. We are delighted to see that you enjoyed your stay and found our location and rooms were well-suited to your needs. Thank you for comment regarding our breakfast, it's important for us. We would be honored to welcome you back to Sura... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are 2 sections of this hotel, the Sura Design (4*) and the Sura Hotel (5*) and they are facing each other. You can use the facilities in both regardless where you stay. We stayed in the design hotel for 2 nights. The staff are very friendly and cheerful, they go out of their way to help and make your... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Singers593, Thank you for taking the time to share your feedback with other TripAdvisor users. It's a great pleasure to receive such positive feedback.It was glad to hear that you have enjoyed our beautiful room as well as the breakfast experience at our hotel. We appreciate your loyalty to Sura Design and we are waiting for you for your... More 

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am late to this review since we traveled January 9th-14th but better late than never. This was our first vacation together as a couple for me and my wife and we were treated like royalty. The breakfast was great with plenty of options. The restaurant staff were really wonderful and they had a wide variety of delicious food (American,... More 

Was this review helpful? Yes
Sura Hotel Y, Owner at Sura Hotel & Suites, responded to this review

Dear FarhanEth, Thank you for taking the time to share your feedback with TripAdvisor community. Your feedback is really important for us and other users to help them to get an idea about our hotel. We are really pleased to receive such positive comment, so thank you. We are so prod of our team to made your stay enjoyable and... More 

leichlingen
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

perfect location for a short trip to istanbul. hotel is very nice and clean, the staff is very friendly and helpful. unfortunatly the wifi didn't work in our room. the problem couldn't be fixed in 4 days. our room (deluxe room garden side) was very nice, but a bit dark. and the interior wasn't in best condition, the wardrobe wasn't... More 

Was this review helpful? Yes
Sura Hotel Y, Owner at Sura Hotel & Suites, responded to this review

Dear minazamina, First of all thank you for taking the time to share your feedback with TripAdvisor community. We are sorry to hear that your were dissatisfied with your stay. We update the wi-fi system to better internet access for our guest. We make every effort to creat a relaxing enviroment for each guest and your feedback will only make... More 

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I found Sura Design on tripadvisor and while it was a bit beyond my budget, I selected it over other nearby hotels based on the review and ranking. I am glad I did, because my stay there, with my wife and 2 young kids, for 3 nights was simply great. The hotel is nicely decorated with a theme. We loved... More 

Was this review helpful? Yes 1
Sura Hotel Y, Owner at Sura Hotel & Suites, responded to this review

Dear Galib H, Firstly thank you for taking the time to share your your such fantastic feedback with TripAdvisor community. We are thrilled that your stay with us was memorable and you and your family really enjoyed. Your satisfaction is the best reward for our team. Please be assured that we took your feedback seriously and will help to improvement.... More 

Milwaukee
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have stayed in many five star hotels so I think I have a good standard of comparison when I say that the Sura ranks with the best of them. Visually appealing, comfortable, perfect location, clean and polished, but most of all, the staff. They endlesslessly try to please. I especially want to thank guest assistant Ergin Akar who helped... More 

Was this review helpful? Yes
Sura Hotel Y, Owner at Sura Hotel & Suites, responded to this review

Dear 0071, Thank you for taking the time to share your feedback with TripAdvisor community. We are pleased to hear that you enjoyed your stay with us. We are so proud of our team to made your stay memorable, we make every effort to cherish the same experience to our all guest. Thank you for all kind words that motivate... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am very grateful to have chosen this hotel since I was a solo female traveler. The staff was very kind, friendly, and resourceful - not like the previous hotel I had stayed at. They gave very good shopping tips so I wouldn't fall into the tourist traps. The hotel was beautiful and clean. Staff would give great pointers on... More 

Was this review helpful? Yes 2
Sura Hotel Y, Owner at Sura Hotel & Suites, responded to this review

Dear jessica S, Thank you for taking the time to share such beautiful feedback with TripAdvisor community. We are glad to hear that your trip to Istanbul was enjoyable as a solo female traveler. We are always trying to make our guests feel at home and never alone, we are big family with our guest. Hope to see you back... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We are a Spanish family that spent Christmas holidays in Sura Hotel and we are very happy. The hotel has very good acomodations and very confortable rooms. It's very good located and we are specially glad that we chose this hotel because the staff of it is really kind.

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Roberto S., Thank you for taking the time to share your feedback with other TripAdvisor users. We are so pleased to hear that you enjoyed your room and your stay. We make every effort to create a relaxing enviroment for each guest and for families. We would be honored to welcome you and your family at Sura Design Hotel... More 

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Additional Information about Sura Hotel & Suites

Address: Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sura Hotel & Suites 5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#88 Business Hotel in Istanbul
#106 Family Hotel in Istanbul
#117 Luxury Hotel in Istanbul
#190 Romantic Hotel in Istanbul

233 photos of this hotel

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