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Sura Hotel & Suites

5.0 of 5 Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
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Certificate of Excellence 2014
Sura Hotel & Suites
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Sura Hotel & Suites
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501 reviews from our community

Traveler rating
    289
    142
    45
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    11
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82
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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    (501)
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    (171)
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Sete, France
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

Two Sura hôtels face eachother in the same street . Sura Hotel and suites and Sura design . My comment is for Sura design . The location is great , all the musts of old Istambul are withing walking distance . The hotel is very modern , great design and art . Rooms are bit small but complete , the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at the Sura hotel and design twice...Once with old management and with the current. My stay in November 2014 was one to remember which was made all the better by staff member Asmar. She made us feel so welcome and went out of her way to make us feel at home. She was extremely friendly and a delight... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Must H., First of all thank you for sharing your feedback with us. We are happy to read that you were impressed with the excellent service of our team and made you feel so welcomed. Ms. Asmar and rest of our team members will be happy to welcome you at our hotel again. Warm regards, Sura Hotels Management More 

Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is a marvellous design hotel with great service. The breakfast is rich and delicious and the service is really friendly. The rooms are super clean and the interior design is very interesting. We loved the fact that they surprised us with a fruit basket and complimentary wine and a card with wishes, as they had seen it was my... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Eva Theofanous, Thank you for taking the time to share such fantastic feedback with TripAdvisor community. We are so glad to hear that you enjoyed your stay with us.We hope that we celebrate your next birthday here. We would be honored to welcome you back at Sura Design Hotel in the future. Warm regards, Sura Hotels Management More 

Athens, Greece
1 review
4 of 5 stars Reviewed 1 week ago

We had such a great time sura design,especially nicely decorated with horses and avantgarde design. When we checked in guest relation welcome with drinks and they organized welcome fruit in the room it was really thoughtfull. They recommend such a nice place for travel and dinner in istanbul. Our room was massive clean and nicely decorated from housekeeping,breakfast had a... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Tzanetos S., Thank you for taking the time to share your feedback with us. We are so gald to hear that you enjoyed your stay from beginning to end. Our housekeeping team always ready to make your stay enjoyable. We all were happy to assist you and be sure we will keep serving you with the same attention. Hope... More 

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the hotel we booked for our stay in Istanbul irresponsibly had given our room to someone else. we were ticked off badly when arriving to Sura hotel & frankly didnt know what to expect 'cause never heard of the hotel from any friends visiting Turkey. excellent service and inviting interior was the first impression and this impression never faded away.... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear LeyLush, First of all thank you for sharing your feedback with us. We are so glad to hear that you enjoyed your stay. It's always a pleasure to receive such positive feedback as we highly value your opinion. We are so proud of our team to made your stay a pleasant experience. We hope to welcome you back again... More 

Frankfurt, Germany
1 review
4 of 5 stars Reviewed 1 week ago

We had a great time at Sura Design Hotel. Staff was very friendly and always ready to help - special thanks to our new friend Ergin Akar! The location of the hotel is excellent for tourists as it is very close to the main tourist attractions and the tramway. Good value for money. Our room was not very big (but... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear 381nousername, First of all thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed Spa and Hammam, thank you for kind word regarding our team, your satisfaction is the best reward for our team. We look forward to welcoming you again at Sura Design Hotel in the future. Warm... More 

Agadir, Morocco
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at Sura Design Hotel was amazing. The room was beautiful and room service was excellent. The staff was very courteous and helpful. We had a little problem with the shower, but was taken care of by the manager who was very gracious to us for the inconvenience. The only thing is we did not had time to use... More 

Was this review helpful? Yes 2
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear One-Love-2011, Thank you for taking the time to share such fantastic feedback with us and other TripAdvisor users. We are so glad to read that your problem about shower was taken care immediately. We hope that you can use gym at your second stay at our hotel. Thank you for all kind words. We hope to welcome you back... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My first time here on business trip with my brother who is here for the second time. Fantastic service great staff and clean environment. I felt that the staff literally bend over backwards for you. One guy in particular Mr Cihan Made my worries go away by attending to my needs and advising me on all the issues I had... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Meandmybro, Thank you for taking the time to write how you enjoyed your stay here and satisfied with our services. Your kind compliments made us very happy and motivated regarding you satisfied with our team's hospitality and service. We would be honored to welcome you back at Sura Design Hotel in the future. Warm regards, Sura Hotels Management More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed with my friends at the end of November at the Sura Design Hotel, in Sultanahmet - Istanbul! The location is exellent, just one step away from the old city and all the monuments, full of colours and unique pictures. All hotel's facilities are unique and colorfull too!! The Spa service was really great, many alternatives for relaxation! So... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Maria C., First of all thank you for taking the time to share such fantastic feedback with TripAdvisor community. It's a great pleasure to be your home-hotel in Istanbul! We are really pleased to hear that you enjoyed at Spa and Deraliye Restaurant. We are so proud of our team to made your stay an unique experience. Hope to... More 

Fredrikstad, Norway
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good location, walking distance from very important sightseeing in Istanbul. Great breakfast, much to choose. Very kindly hotel staff. Excellent with transport from and to airport which hotel staff arrange for us. We really recommend this hotel.

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear DZNJ, First of all thank you for sharing your feedback with other TripAdvisor users. We are delighted to hear that you enjoyed your stay with us. We would really appreciate it if you could come again. Hope to welcome you back to the Sura Design Hotel soon. Warm regards, Sura Hotels Management More 

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Additional Information about Sura Hotel & Suites

Address: Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sura Hotel & Suites 5*
Number of rooms: 60
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Hotel Style:
#83 Business Hotel in Istanbul
#120 Family Hotel in Istanbul
#121 Luxury Hotel in Istanbul
#194 Romantic Hotel in Istanbul

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