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Sura Hotel & Suites

#197 of 1,011 Hotels in Istanbul
Certificate of Excellence
Hotel website
Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
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Sura Hotel & Suites
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647 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (647)
  • Mar-May only
    (250)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (124)
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Istanbul, Turkey
1 review
5 of 5 stars Reviewed yesterday NEW

Erdem şükrü was wery kınd guys ın desing front offıce.We would like to visit again :) we were happy everybody want to help us.every time they were smile us.Nver been angry or tired.hotel ıs very good ( GYM,breakfeast,pool coffe)ı neverseen hotel lıke that.Thanks everybody

Was this review helpful? Yes
Istanbul, Turkey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved loved this hotel! Location was perfect! All the touristic attractions just walking distance from hotel.Room was (205) very clean and nicely decorated. Great staff,super helpful and made us feel at home. Excellent breakfast and cookies. The best service and hotel facilities I have ever experienced. I want to stay longer next time. Especially want to thanks to Mr Gokhan.... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear imgonnalivemylife, Thank you for taking the time to share your feedback with TripAdvisor community. It's a great pleasure to know that best service and hotel facilities you have ever experienced. There is no bigger motivator for us and our team. We really appreciate it, your satisfaction is the best reward for us. Rest assured that we will share your... More 

Dallas, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here just after Ramadan. Great location, just a short walk from Ayasofya, blue mosque, etc. Our room was nice and clean. Staff was very helpful. They gave us our room early so we could rest before exploring, which we appreciated. Would stay here again!

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Clayton H, Thank you for taking the time to share your feedback with TripAdvisor community. We are glad to hear that you had really good experience. Comments such as yours are shared with all of our team to encourage them to continue their efforts. It was indeed our pleasure and privilege to look after you during your stay. We... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I had booked the Sura Hotel and Suites for our honeymoon stay in Istanbul. We had arrived at the hotel at about 9am and were actually prepared to leave our luggage at the reception while we went around the area waiting for check-in time. However, their excellent staff, Mr Umit, informed us that the room was actually... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear HowieAndSarahTan, Thank you for taking the time to share your feedback with TripAdvisor community. Congratulations on your wedding and honeymoon. It an absolute joy to read that you were treated like your at home. We strive to ensure that all our guests have the best experience possible and we are happy that this was apparent during your stay at... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed at Sura for 10 wonderful nights well recommended, they have there other hotel right across with a swimming pool sauna steam room, you may use all their facilities. And the location is perfect . its coming up to a year since we were there.

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Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Jabeen Z, Thank you for taking the time to share your feedback with TripAdvisor community. We are thrilled to know you enjoyed your stay and the services we provided here.We are also glad to hear you enjoyed the location in addition to the Spa and outdoor pool located inside of our sister property. We would love to host you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After a 10 hour flight, we were welcome with unprofessional reception staff who kept insisting us on details of our passport. Worrying about identity theft, we did not oblige to his request. The rude staff continue to threat us to adhere to his request or leave. As we have options, in no time we decided to leave rather than be... More 

Was this review helpful? Yes 2
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Sukimon, Thank you for taking the time to share your feedback with TripAdvisor community. According to procedure we need pasaport details of our guest and please be assured that identity theft is out of the question. All safety precautions and safety of our guests is of utmost importance to us. We really sorry to hear that you had a... More 

London, United Kingdom
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located within a couple of minutes walk of the Hagia Sofia and Blue Mosque and within 10 minutes of the Grand Bazaar and Galata Bridge so could not really be better placed. The staff are all incredibly helpful and really friendly, breakfast was plentiful and had a good variety. The hotel itself is a modern boutique hotel,... More 

Was this review helpful? Yes 1
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear Arif X, Thank you for taking the time to share your feedback with TripAdvisor community. It's a great pleasure to know that our hotel is the best hotel you have stayed in İstanbul. There is no bigger motivator for us and our team. We really appreciate it, your satisfaction is the best reward for us. Rest assured that we... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Absolutely amazing hotel. Very modern. The rooms were amazing. We tried both the standard room and the garden room with balcony. The blackout blinds were amazing. Lighting was great and the bed extremely comfortable. We started and ended our turkey trip here and loved loved the comfort. The ability to use the sauna and hamam and pool and all for... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear travelsdna, Thank you for taking the time to share your feedback with TripAdvisor community. .We were really pleased that you enjoyed your stay and enjoyed the great location of the hotel. We have passed on your feedback to our team regarding the service you received and that was very much appreciated by them. Glad to know that you enjoyed... More 

Sydney, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location in Sultanahmet. Good breakfast. Large, clean and comfortable bedrooms with ensuites although a functional hotel similar to other international hotels (i.e. without the feeling of Istanbul). The sister Hotel Sura across the road looks more like Istanbul and newly renovated. They omitted to give us the 5am wakeup call that we (9 guests) requested on our day of... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear priscilla c, Thank you for taking the time to share your feedback with TripAdvisor community. We are delighted you enjoyed your five night stay and loved staying in our beautifully appointed luxurious rooms. We are sorry to hear that reception omitted to give you the wakeup call, we will discuss about this inconvenience. Your feedback is only make us... More 

London, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 26, 2015

Don't get me wrong ... a nice hotel in the perfect location in Sultanahmet. The rooms were very clean and comfortable. However, the interior décor was something out of Austin Powers. Far too over the top, it nearly gave us a headache!! Apart from that the people were wonderfully warm and friendly, the rooms were great. The things that let... More 

Was this review helpful? Yes
Sura Hotel Y, Sahibi at Sura Hotel & Suites, responded to this review

Dear JDGLondon, Thank you for taking the time to share your feedback with Tripadvisor community. We are delighted that your enjoyed our location and facilities. It is the pleasure of our team to take care of you during your visit. Please accept our sincere apologies that in this instance we failed to exceed your expectations, this is not our usual... More 

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Deluxe Double Room With Balcony (23)
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Deluxe Double Room With Balcony and Garden View (26)
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Staying in Sultanahmet

Neighborhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighborhood
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