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Crowne Plaza Istanbul - Harbiye

5.0 of 5
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Dolapderde Cad. 161 Sisli, Istanbul 34375, Turkey
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Crowne Plaza Istanbul - Harbiye
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Ranked #532 of 1,005 Hotels in Istanbul
A recent review
5 of 5 stars reviewed 1 week ago
Adnan Y Foshan, China
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365 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Chinese (Simplified) first
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Foshan, China
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I only had a chance to spend a short visit for a day due to my tight schedule but I was impressed by the service quality of the hotel team. Specially the front office team, bell desk, front desk, they are all great. I was recognized and offered the rewards club benefits at the check in very efficiently which I... More 

Was this review helpful? Yes 1
Irem G, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear Adnan Y, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, IREM GULER ASSISTANT GUEST RELATIONS MANAGER More 

Dubai, Dubai, United Arab Emirates
Top Contributor
221 reviews 221 reviews
38 hotel reviews
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After staying 3 times in this hotel I can only say that you should stay away. All is wrong, management doesn't care, I complained about the same all times and it never improved, only got worse. It is made for groups who stay a night or two and leave and don't care if they don't clean it often or if... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear TPietscher, Thank you for your review regarding your recent stay at Crowne Plaza Istanbul Harbiye. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being... More 

Travelers are raving about these Istanbul hotels

Perth, Australia
Top Contributor
147 reviews 147 reviews
68 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When arriving, it seems you are in a scruffy street, but actually it is well located. Once you get your bearings, it is a short stroll, uphill, to Taksim Square and also a main shopping street. Hotel looked impressive, had a room on 12th floor but only a view of the windows of rooms in the wing opposite. Still, we... More 

Was this review helpful? Yes
gulhan_aktug, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear yunderup1, Thank you very much for taking your time to leave a feedback on our hotel. We are more than happy to see that you were satisfied with our hotel's facilities and services. We hope to have the chance to welcome you in our hotel once more. Best regards, IREM GULER GUEST RELATIONS SUPERVISOR More 

Dushanbe, Tajikistan
1 review
2 of 5 stars Reviewed 3 weeks ago

I was visiting Istanbul with my boss and a colleague for 3 nights for myself and 2 nights for others as this property is advertised as a 5 star hotel which it is definitely not. It will struggle to be a 4 star hotel. The carpet in the room is run down badly and in the toilet towels were old... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear Eos943, Thank you for taking the time to express your thoughts and concerns regarding our hotel. We saddened to hear that your recent experience with us was less than desirable. Allow me to apologize for any inconvenience you may have experienced with the level of service you have received. Your comments are highly appreciated and will be used for... More 

Tweed Heads, Australia
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pros: Comfortable Beds, spacious rooms, good breakfast selection, reliable wifi connection and quick check-in. Cons: Lack of service in the restaurant, no views whatsoever, location undesirable due to lack of nearby restaurants and facilities; would prefer to stay closer to the old town however this hotel was part of tour package.

Was this review helpful? Yes
Irem G, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear K S, Thank you for taking your time to leave a feedback on our hotel. We are pleased to hear that you were satisfied with your stay while we regret that you had to deal with the shortage of service in our restaurant. We hope to welcome you back in our hotel to provide you with an improved service... More 

Benalla
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights before and after a Trafalgar tour. The room was extremely comfortable with plenty of space. Loved being able to open the window to let in the fresh air. It was nice that free bottled water was supplied daily. Only problem with this hotel was the location, it seemed a long way from anywhere and was in... More 

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Irem G, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear RoobyB, Thank you very much for taking your time to leave a feedback on our hotel. Please accept our sincere apologies for the inconvenience you had to deal with regarding the shower. We more than appreciate your kind comments on our personnel and facilities as it motivates and gives us an opportunity to improve our service quality even further.... More 

Karachi, Pakistan
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were comfortable and breakfast was good. Good business hotel. Location was convenient but not recommended for people who are unable to walk slightly uphill as its a short uphill walk to the metro station.

Was this review helpful? Yes
Irem G, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear Muhammad Ahsan A, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, IREM GULER GUEST RELATIONS SUPERVISOR More 

Geneva, Switzerland
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 18, 2015

Crown Plaza Harbiye has excellent room quality. The level of service is also very good and front desk was very helpful and friendly. Only minus about the hotel is its location. After certain hours, it is better not to walk to hotel from metro station but better to take taxi. However, it is very close to major metro line and... More 

Was this review helpful? Yes
Irem G, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear hakano, Thank you so much for leaving a review on our hotel. We are pleased to hear that you have enjoyed your stay with us. Every comment and suggestion carry extreme importance for us, so we value your feedback. We hope you will visit us again. Sincerely, IREM GULER GUEST RELATIONS SUPERVISOR More 

Doha
Contributor
20 reviews 20 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 14, 2015

Like others have noted the hotel is on a steep street next to a petrol station and surrounded by small garages and auto shops (and seems to be where Istanbul goes to buy mannequins, a few places were selling them). Not the greatest surroundings. Thus the view is nothing to write home about. That said the hotel itself is a... More 

Was this review helpful? Yes
Irem G, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear Qatarskeptic, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, IREM GULER GUEST RELATIONS SUPERVISOR More 

Athens
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2015

Very convenient location. Nicely decorated, modern clean, quiet rooms. Very interesting breakfast with local specialties and turkish coffee!!! Nice meeting rooms. Excellent people, always willing to help!!! Nice garden at the side. What else would you ask?

Was this review helpful? Yes
Irem G, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review

Dear Klarabel, Thank you very much for taking your time to leave such kind comments on our hotel and personnel. We hope to welcome you in our hotel once again in the near future. Best regards, IREM GULER GUEST RELATIONS SUPERVISOR More 

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