We really enjoyed our stay at Serenity Hotel, it is affordable, a great location -just a few hundred meters from the Blue Mosque- and very friendly and welcoming staff that would do anything for you.
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We really enjoyed our stay at Serenity Hotel, it is affordable, a great location -just a few hundred meters from the Blue Mosque- and very friendly and welcoming staff that would do anything for you.
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Well located, clean and excelent staff !!!
Therooms are perfect and the breakfast is awesome. This place made feel really confortable.
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this was a very confortable hotel! also the location is great, it's near everything =) the staff is really friendly and makes you feel like home! This was a great expierience meeting Istanbul and it's people ^^
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This hotel was probably the best Hotel I stayed at in Istanbul (in terms of value). Location is right in the heart of old Istanbul. Your are literally near everything. Perfect if you plan on sightseeing by foot and going up to Taksim square. I am not sure if everyone had the same deal at that time but my stay...
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This hotel is OK for a backpacker, but rates 2 stars for those accustomed to world-wide hotels. The brochure contains unrealistic hype - our view was the neighbor's underwear hanging out to dry! The real problem is with the tour organiser (who happens to own this hotel).
We specified "Hotel does not have to be 5*. 4* is OK (depends...
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We thank you for your review. We are sorry for the problem you had. You had not booked directly to our hotel. So we asked the situation to the travel agency which you booked our hotel. They said you complained all the hotels you booked with that agency. When you were booking your tour package, they sent you all the...
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We had booked a room in Serenity Hotel via venere.com and kept the confirmation. After arriving they told us that the hotel was under construction and they couldn't give us any room. They didn't sent any information about this! They recommended another hotel for higher price level, but it was very small and dirty.... We had to search another hotel...
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We thank you for your review. As you write in your review, this is an unusual situation. Problem is not about the hotel or its rooms. It is a communication problem between hotel, booking website and guest. In any case we are sorry for the situation. We hope we will have a chance to show you our hospitality.
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I stayed at this hotel twice as part of a package tour. My first impression when I arrived at night to this hotel was rather negative. It is very very small, only 14 rooms, in a rather dark small street. I got more comfortable when I found that the rooms are rather comfortable, reasonably sized, and everything was quite new....
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This review was written in Japanese.
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