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DoubleTree by Hilton Istanbul - Old Town

#173 of 987 Hotels in Istanbul
Certificate of Excellence
5.0 of 5
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Ordu Caddesi No 31, Istanbul 34130, Turkey
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DoubleTree by Hilton Istanbul - Old Town
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Ranked #173 of 987 Hotels in Istanbul
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Darren S Swindon, United Kingdom
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1,235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

Although the building was great when we finally got here. (A taxi journey from the airport typically takes about 90 minutes because of traffic congestion. We arrived at midnight and this was the case.) The security and metal detector at the door and bags searches did not make you feel secure. We had to queue to get in on a... More 

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you for taking your time to write your comments after your recent visit on Trip Advisor. We were sorry to learn that you were disappointed with your recent stay at our hotel and would apologise for this negative experience. We always endeavour to offer the highest level of service and it would appear that on this occasion... More 

Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Istanbul was a marvel for me. So vibrant, ️interesting and mind blowing history. I have been to many cities but this one really got to me. This place was a marvel. The hotel was just wonderful - brilliant location, tram just outside, Grand Bazaar across the street. Mosques to astonish close by. Plenty of eating options close by also. Great... More 

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More 

New Braunfels, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Doubletree Hotel in old town Istanbul was the perfect Hotel for our stay. The Hotel itself was very nice. Rooms were large by European standards. The Hotel and rooms were clean. The shower was fantastic. But most of all the location was simply perfect. It is extremly close to all of the main tourist sights in Istanbul, located across... More 

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, First of all thank you very much for your kind comments regarding your recent stay in DoubleTree by Hilton Istanbul Old Town. We are so happy to hear that you had a memorable stay with us. We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location. I hope... More 

Valley Forge, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This was such a wonderful experience! Staff were very pleasant, caring, and very informative. I travel quite often for business and this was one of my favorite. Was able to take advantage of several restaurants in the area. Great stay!! Many thanks!

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More 

San Francisco, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Ambience: a serene place once you enter from the busy Main Street I old town Staff: very friendly and everyone spoke perfect English. They greeted us every time we walked in the door and asked us how our day was going. One staffer saw us on a small street as he was walking home. He said hi and asked if... More 

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you for taking your time to write your comments after your recent visit on Trip Advisor. I was delighted to read that you had positive thoughts about your stay at our hotel and you found all of our team members to be very helpful. Comments such as yours are shared with all of our Team Members as... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Ordered afternoon tea plus one portion of cake in the quite comfortable area close to the Hotel entrance Lobby after an enjoyable day visiting the many magnificent buildings in this vibrant City . Tea arrive without too much delay but the ordered cake appeared THIRTY FIVE minutes after the tea. We were about to cancel the order moments before it... More 

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you for taking your time to write your comments after your recent visit on Trip Advisor. We were sorry to learn that you were disappointed with your recent stay at our hotel and would apologise for this negative experience. We always endeavour to offer the highest level of service and it would appear that on this occasion... More 

Dunstable, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose this hotel because of the location in the Old Town, right next to a tram stop. It suited us perfectly, as we were able to get around very easily either on foot or by tram when we got tired from all the sightseeing! Goo, quiet room with everything we needed and a great buffet breakfast to begin our... More 

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More 

Trondheim, Norway
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Doubletree for a couple of days during a businesstrip to Istanbul. The rooms are rather small and the trainingfacilities are a bare minimum. But the staff are friendly and the food was good. The hotel is located in old town with walking distance to good sights.

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Visited Istanbul this week for a two day stop over with my wife and stayed at this hotel. Hotel seems to have been refurbished lately and room and facilities are very modern and just what you need after a day walking and sightseeing, staff are very helpful and food inside hotel is quite good, but what is even better is... More 

Was this review helpful? Yes 1
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

It is located in the best location for tourists, as all main places of interest in Istanbul are in sultanahmet area. The tram station is just in front of this hotel. If you love to walk... It takes 15-25minutes walking to any 'must visit' places in sultanahmet Istanbul. Staffs are helpful and friendly...hotel is new..well maintained, Room is trendy and... More 

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, First of all thank you very much for your kind comments regarding your recent stay in DoubleTree by Hilton Istanbul Old Town. We are so happy to hear that you had a memorable stay with us. We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location. I hope... More 

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