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All 919 Istanbul hotels

DoubleTree by Hilton Istanbul - Old Town

5.0 of 5 Hotel   |   Ordu Caddesi No 31, Istanbul 34130, Turkey
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Ranked #171 of 919 Hotels in Istanbul
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Andreanna57 Exeter, United Kingdom
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965 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Exeter, United Kingdom
Top Contributor
103 reviews 103 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Doubletree by Hilton for 4 nights last weekend and were delighted with our choice. We arrived pretty late, but were greeted warmly by 2 staff on reception and our bags were taken to our rooms promptly. The rooms are well appointed, not huge but cleverly designed so you don't feel cramped and with plenty of space to... More

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new york, ny
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is pretty good, not far at all from the grand bazaar. yes we didn't expect a full treatment level of a full blown hilton, but i thought the service from the staff could be better. room was descent, we had some issues with hot water but that was resolved one day later. we would stay... More

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suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More

CHICAGO, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Friendly staff, great location, clean rooms. I would recommend to anyone visiting Istanbul. Close to major sightseeing places. Blue Mosque, Grand Bazaar, Palace. Transportation easily available. Tram, taxi's.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More

manchester
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here with huge family in August 2014, 3 rooms- king size Excellent, clean rooms, although not big but well decorated, nice decor and posh For sultanahmed you struggle with modern hotels that fit the european standards, they either are old and dated or 4* that are actually 2!! This hotel is way above the previous ones I have stayed... More

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suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, First of all thank you very much for your kind comments regarding your recent stay in DoubleTree by Hilton Istanbul Old Town. We are so happy to hear that you had a memorable stay with us. We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location. I hope... More

gold coast
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel has great potential, the location is central in old town, the tram to all the sights in the old town is at the doorstep, the amenities and rooms are clean and we well maintained. Although this hotel is let down by the unhappy staff, it seems they never smile or greet there clientele, on my arrival the staff... More

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suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comments, as well as your constructive feedback which I have already shared with the team and I will follow up personally. Apologies for any expectation that we may have failed to fulfill. We always endeavour to offer the highest level of service and appreciate your... More

Calgary, Alberta CANADA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend booked this hotel and I'm sure glad she did. We stayed here for 6 nights. Firstly, the location coulnd't have been better. Perfect location! We walked everywhere. Very close to the Grand Bazzar, Blue Mosque, Hagia Sophia etc. A couple of times we took the tram to get to the north side. Very easy to use too. The... More

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I picked this hotel due to it's location and I couldn't have done any better! The tram line goes right past the hotel and was so easy to use to go see all the sights! The hotel breakfast was very good also and even though it did not come with the rate I booked, it was very reasonable for the... More

Was this review helpful? Yes
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I was on vacation in Turkey and received news that a family member passed away back in the USA. Long story short, I spoke w/ Bujo, the reservations manager, to explain the situation. The reservation was an advance purchase, which I prepaid, and she refused to help me in any way. First, no compassion or sympathy for my situation and... More

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Rio de Janeiro, RJ
Top Contributor
67 reviews 67 reviews
35 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Hard to review this hotel because I really loved the location but had some issues with the hotel. .. first, the location is fantastic. Next to grand Bazar and 2 metro stops or a 10 minute walk from blue mosque. Second, room was ok but a little noisy. We also couldn't control the AC, either artic cold or too hot..... More

Was this review helpful? Yes 1
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, First of all thank you very much for your kind comments regarding your recent stay in DoubleTree by Hilton Istanbul Old Town. We are so happy to hear that you had a memorable stay with us. I hope we have the pleasure of welcoming you back in the nearest future. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton... More

Durban, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

No Breakfast when clearly on my reservation it says breakfast. That's not the beginning.... I am a diamond member and stayed so many times at this Hotel in the past. I suggest anybody thinking about this hotel consider another Hotel. I am stuck for the next week coz I booked a non refundable rate. Very arrogant staff at check in.... More

Was this review helpful? Yes 1
suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this review

Dear Guest, Thank you for sharing your comments about your stay. We were sorry to learn that you were disappointed with your recent stay at our hotel and would apologise for this negative experience. We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your... More

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Additional Information about DoubleTree by Hilton Istanbul - Old Town

Address: Ordu Caddesi No 31, Istanbul 34130, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Istanbul - Old Town 5*
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Also Known As:
Doubletree By Hilton Istanbul - Old Town Hotel Istanbul

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