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3.0 of 5 Condominium   |   Binbirdirek Mah. Su terazisi Sok. No:27, Istanbul, Turkey
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Masal Apart
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86%
Ranked #146 of 820 Specialty Lodging in Istanbul
A recent review
4 of 5 stars reviewed 4 weeks ago
V P Ankara, Turkey
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36 reviews from our community

Traveler rating
    20
    11
    2
    2
    1
See reviews for
8
10
1
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
Ankara, Turkey
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's really hard to find such spacy room in Sultanahmet area at this price. Wifi, fridge and aircondition included. We got what we asked for. There was an electricity blackout when we arrived and we were told that it wasnt hotel's fault but general problem in the area of Sultanahmet. A few minutes later that we went around we realised... More

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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed March 4, 2014 via mobile

Stayed at Masala Apart for 5 nights at the end of February. I am a budget traveller, so the price was important oart of the deal, but also the guest review score and location. Also this is property of apartment flats with daily housekeeping, so do not exoect the same service as in the hotel. I prefer to stay in... More

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Reading
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2013

We booked this place based on the Trip Advisor reviews and the photos on Expedia. When we got there we couldn't find the place - eventually we discovered that the "hotel" is actually just an ordinary house. It's been divided into 4 or 5 apartments, accessed via a very steep spiral staircase, on which the lights weren't working - we... More

Was this review helpful? Yes 1
masalapart, Gerente at Masal Apart, responded to this review

Dear Guest, we totaly renovated,decorated and painted the Masal Apart. We care about what our guests suggests us. Normally aparts are ordinary houses,they are not hotels,that is the reason they are called aparts. As you mention the stairs are not dark, I dont understand the total darkness,it's not true. About bedlinen : I dont know what kind of hotels you... More

Athens, Greece
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 9, 2013

Negative: different room fron the photos (we booked room with balkony and window with view in the bedroom and the room had no balkony and a small window in the bedroom that looks at a skylight!!), very dirty room at the arrival (food remains in kitchen cabinets, dirty bathroon and floor), no cleaning for the entire 5 night- stay, no... More

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masalapart, Gerente at Masal Apart, responded to this review

Dear Guest, First of all I checked your reservation and you didnt especialy booked a room with balcony. Unfortunatly we dont have all rooms with balcony. We have a cleaning lady who cleans all the apartments everyday and we change bedsheets every second day. We totaly renovated,decorated and painted the Masal Apart. We care about what our guests suggests us.... More

Casablanca, Morocco
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

It is very good located, clean and very kind people...new reformed,the price is okey comparing the service..it is near by almost all museums and mosques... If you are staying more than three nights they offer you shuttle service. And if you want transfer back to airport you just have to ask for it...or any private tour of the city, they... More

Was this review helpful? Yes 1
cape town
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 8, 2012

We spent 8 nights in the third floor apartment in September 2012. All the arrangements went according to plan (airport pickup at 06.00, the concierge ready to accept us that early). We had booked the apartment with a balcony but were given the one below without...no matter, it was pretty hot so we were pleased to have a slightly larger... More

Was this review helpful? Yes 1
bangalore in india
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 4, 2012

After staying in Dubai's 4 points sheraton for four nights when my husband and i were dropped in front of masal apart we were in for a shock of our lives.The cleaning lady spoke no english and we were alloted a ground floor apart with no ventilation and it was more like a storage,after repeated requests we were shifted to... More

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masalapart, Gerente at Masal Apart, responded to this review

Dear Guest, First of all I am really surprised that you compare an economic price apartment with Sheraton Dubai which is very unfair. Could you please tell me where the cleaning lady speaks English except english speaking countries? OUr all A/C 's are working very well and they work the same way like Hotel Sheraton Dubai, I mean you have... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed August 20, 2012

The apartment was well-furnished and spacious, it was also very close to the tourist attractions in the old town. Check-in during the middle of the night was possible. Unfortunately, hygiene was not acceptable. Lots of hair could be seen everywhere on the floor, no matter it's in the living room, open kitchen, bathroom or bedroom. The inside compartments of the... More

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masalapart, Gerente at Masal Apart, responded to this review
Google Translation

Estimado housped, Hemos totalmente reformado,pintado y amueblado el Masal Apart hace poco. Nos importa mucho lo que opina la gente... More

Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2012

I good beat on about the GREAT location and FAB view! And how we were a few minutes walk from everything and how lovely and friendly the housekeeper was but I will just mention good old honesty! We booked a taxi through the owner Serkan for our return to Sabiha Gocken, My friend had left his phone in the taxi... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 27, 2010

The Masal apartments are only a 3min walk from the Blue Mosque! Great location and excellent value for money. Based in the old town on a small street, its a hidden gem! We were very comfortable and loved the fact we could walk most places. Taxis are cheap otherwise, but make sure you go on the meter rather than negotiate... More

Was this review helpful? Yes 1
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Additional Information about Masal Apart

Address: Binbirdirek Mah. Su terazisi Sok. No:27, Istanbul, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Masal Apart 3*
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