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BEST WESTERN Amber Hotel

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Ciftegelinler Caddesi 3 | Kumkapi, Istanbul 34126, Turkey
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BEST WESTERN Amber Hotel
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384 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My friend and I stayed here for four nights. While it is very clean and pretty close to the main sights, we believe it could be better for the money. The surrounding area is very noisy (not the hotel's fault). We were told we got a quiet room but it didnt make much difference. The breakfast was adequate but the... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel from May 6 to May 10. We enjoyed the hospitality of the staff especially Neda. Location of the hotel was also very central and close to all the sight seeing spots. Overall we wre happy with our stay.

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Stockholm, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel near to most places of interest. Great staff. A very special thanks to Neda who made our stay especially great. Keep up the good work! You made us feel very welcome. Nice roof terrace with a great view where we could sit outside and enjoy breakfast every day.

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Neda S, Guest Relations Manager at BEST WESTERN Amber Hotel, responded to this review

Thank you for taking the time to review our hotel. We appreciate your kind words about our staff, especially Neda ! We will be sure to pass on your comments. Your concerns regarding breakfast and our terrace . We look forward to having you back at the hotel in the near future. Sincerely, Neda Shahsevan, Guest Relation. More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful staff (especially Neda) who are always ready to help with any problems without crowding us. The surprise birthday cake at breakfast was a lovely touch (thank you again Neda!). The hotel is clean and well run and near to almost everything. Would not hesitate to chose it if we ever visit Istanbul again.

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Amber Hotel, responded to this review

Dear Valued Guest, We are so pleased to hear that you enjoyed your stay with us! Our staff takes great pride in providing the best service to our guests. We hope that you come back and visit us soon. Regards, Neda Shahsevan, Guest Relation. More 

Maastricht, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent 2 nights in this beautiful hotel which is very well located in Istanbul. It was a short stay but very pleasant. The rooms are nicely decorated in Ottoman style, the breakfast served on the rooftop was just terrific and the view from there on the Bosphorus is very nice. We met Neda, the PR lady,... More 

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Neda S, Guest Relations Manager at BEST WESTERN Amber Hotel, responded to this review

Dear Severine G, We are proud to have a wonderful and dedicated staff. I'm very happy to hear that your belongings were returned to you. The integrity of our staff is in large part the reason many loyal clients return time and again. I am pleased to share your feedback with them. We look forward to welcoming you back. Sincerely,... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Our stay in Best Western Amber Hotel was very pleasant. The room is nice and very clean. The hotel is close to the Grand Bazar. The best of the hotel was the very friendly service. Especially Neda is a very good hostess.

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Istanbul, Turkey
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Both Neda and Yakub went out of their way to help us any way they could. As did the rest of the staff but I regret to say I never got their names. Very friendly and kind. Excellent English. The place is imaculate and well kept. Breakfast is always good and included. I've read others say it doesn't change but... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I was very impressed with my stay at the Amber Hotel, especially with the staff. The staff were awesome, friendly and very helpful. Neda from guest relations went out of her way to make our stay here enjoyable and the gentlemen from the front desk and kitchen were great as well. The hotel itself is in a great location, the... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel! Walking distance to everything you want to see! Thank you to Neda for thinking of my daughter who was celebrating her birthday (and from viewing her passport) surprised her with a birthday cake and flowers!! You were extremely kind and helpful with all our questions. Also to Yakub for looking after shuttles to and from airport. Highly recommend... More 

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Langley City, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Had a great stay at the Best Western Amber. Neda and the staff at the front desk went out of their way to be helpful. Neda and kitchen staff arranged a birthday cake and flowers for me as it was my birthday on the 24th - very thoughtful and sweet! Hotel location is about a 10 minute walk to the... More 

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