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All 917 Istanbul hotels

Sheraton Istanbul Atakoy Hotel

5.0 of 5 Hotel   |   Sahilyolu Cad | Atakoy, Istanbul 34158, Turkey
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Sheraton Istanbul Atakoy Hotel
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Ranked #476 of 917 hotels in Istanbul
A recent review
5 of 5 stars reviewed 5 days ago
George L Stirling
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318 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

The hotel reception and rooms are out of date , smelly all in all they are getting away with it. Plants found in the drain of the shower , old and smelly carpets .This is not a good representation of Sheraton chain. Just look at the check in reception key board you would think that it was last cleaned during... More

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Top Contributor
88 reviews 88 reviews
80 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Sheraton Hotels have a reputation and in my opinion this far from meets it. Yes the hotel has the name, size and amenities but there are lots it needs to improve on eg. During breakfast they need to work on ways they can reduce the egg que, I was working and often had to leave before they were ready or... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed at many Sheraton properties but this stands out as one that needs a 'walk the floor' GM to get the service and property into shape. The facilities and staff are OK but feel they need motivation. Check in was poor and disorganised, no consieges evident when I arrived but one managed to run a trolley into my... More

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Stirling
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in the hotel for one night whilst transiting through Turkey. I arrived in the early hours of the morning and found the stay to be very helpful and friendly. Due to my early departure on the same day, I did not use any facilities however what I did see of the hotel would encourage me to return again.... More

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Istanbul, Turkey
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Get a room with a Marmara Sea view, you won't regret it. This hotel is sleek, clean, expensive, but also quiet and close to the airport. Transportation to the main city center is not a big problem, but you cannot go back and forth. Once you leave the hotel, prepare to eave for the day, and night, if you have... More

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Dubai, Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 2 weeks ago

We had to wait about 3 hours for our room, when we did get our room it looked as if they just vacuumed and changed the bed sheets. When I decided to take a bath I found a long hair in the bathtub, but didn't report it to be nice. When we ordered room service it was generally good, a... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel family of 5, we were told very rudely sit over there till we are ready to check you in, 45 minutes later we are still waiting. This set the scene. The 9days stayed went from bad to worst. The AC did not work for 8 days in the room got fixed on the 9th day,... More

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Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback! While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we... More

Rio de Janeiro, RJ
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel used to be the Crown Plaza, what an improvement! The service was great, the executive rooms are very large and has everything you need. I cannot fault it.The pool area is clean and tidy. The resturants are better than average although the menu it a bit limited. in all I can reccomend it. I must admit any Sheraton... More

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Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there for 4 days, I didn't expect this level of service. It's not acceptable to call the reception and no one answers, or to have a chewed gum over the table in the room and stays there for 4 days... No one cared to clean it No one cared to clean the glass door in the bathroom. It... More

Was this review helpful? Yes 2
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More

Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this room using our SPG points and had read mixed reviews. After staying one night at the beginning of our trip and had 5 nights scheduled at another SPG hotel for our return, we changed our reservation to the Atakoy. Especially after learning of the free hotel shuttle to the airport and to the Sultanahmet area. The shuttle... More

Was this review helpful? Yes 1
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, More

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Additional Information about Sheraton Istanbul Atakoy Hotel

Address: Sahilyolu Cad | Atakoy, Istanbul 34158, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Istanbul Atakoy Hotel 5*
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166 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#268 Luxury Hotel in Istanbul
Hotel Class
Official Description (provided by the hotel)
Feel welcomed by distinguished comfort and an ideal location on the shores of the Sea of Marmar. The Sheraton Istanbul Ataköy Hotel is positioned immediately alongside Ataköy Marina and the sea bus terminal, and just 8 minutes from Ataturk Airport. Just 10 minutes from Sultanahmetth, the cultural and tourism highlight of Istanbul, and 20 minutes from historic Taksim Square, we offer easy access to the area’s most popular attractions. Plus, we’re a short stroll to major shopping malls such as Galleria, Carousel, Capacity, and Town Center, and offer convenient transportation options to major centers and fairgrounds including the Istanbul Performance Center, CNR and TUYAP. ... more   less 
Number of rooms
285

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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