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All 915 Istanbul hotels

Sheraton Istanbul Atakoy Hotel

5.0 of 5 Hotel   |   Sahilyolu Cad | Atakoy, Istanbul 34158, Turkey
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Ranked #475 of 915 hotels in Istanbul
A recent review
4 of 5 stars reviewed yesterday
Sinemsinem6 Istanbul, Turkey
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314 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Istanbul, Turkey
Contributor
16 reviews 16 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Get a room with a Marmara Sea view, you won't regret it. This hotel is sleek, clean, expensive, but also quiet and close to the airport. Transportation to the main city center is not a big problem, but you cannot go back and forth. Once you leave the hotel, prepare to eave for the day, and night, if you have... More

Was this review helpful? Yes
Dubai, Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 1 week ago

We had to wait about 3 hours for our room, when we did get our room it looked as if they just vacuumed and changed the bed sheets. When I decided to take a bath I found a long hair in the bathtub, but didn't report it to be nice. When we ordered room service it was generally good, a... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived at the hotel family of 5, we were told very rudely sit over there till we are ready to check you in, 45 minutes later we are still waiting. This set the scene. The 9days stayed went from bad to worst. The AC did not work for 8 days in the room got fixed on the 9th day,... More

Was this review helpful? Yes 1
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback! While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we... More

Rio de Janeiro, RJ
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel used to be the Crown Plaza, what an improvement! The service was great, the executive rooms are very large and has everything you need. I cannot fault it.The pool area is clean and tidy. The resturants are better than average although the menu it a bit limited. in all I can reccomend it. I must admit any Sheraton... More

Was this review helpful? Yes
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed there for 4 days, I didn't expect this level of service. It's not acceptable to call the reception and no one answers, or to have a chewed gum over the table in the room and stays there for 4 days... No one cared to clean it No one cared to clean the glass door in the bathroom. It... More

Was this review helpful? Yes 2
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More

Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this room using our SPG points and had read mixed reviews. After staying one night at the beginning of our trip and had 5 nights scheduled at another SPG hotel for our return, we changed our reservation to the Atakoy. Especially after learning of the free hotel shuttle to the airport and to the Sultanahmet area. The shuttle... More

Was this review helpful? Yes 1
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, More

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel twice now and it has been enjoyable both times. On my most recent trip they sent a complimentary fruit basket after my arrival. They have always acknowledged my Delta Crossover rewards with free internet access for all of my devices. I find the bathroom a bit dark (typical of many European hotels) but very clean... More

Was this review helpful? Yes
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, More

Gainesville, Florida
Top Contributor
282 reviews 282 reviews
50 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This facility used to be a Crowne Plaza that needed a lot of TLC. SPG hotels bought and renovated the venue with good taste. Sinan Erdogus, a very competent and pleasant young man, at the front desk upgraded us to a "junior suite" with a King bed (memberships has its privileges). The room is very well designed and looks very... More

Was this review helpful? Yes
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for the nice review of our hotel and kind suggestion! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, More

Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Our experience. We booked a 9 day stay in February, (so well in advance this year for a stay this week. Club room - better room with breakfast and wifi included. Not a cheap rate and non refundable once booked. We informed then we would arrive late on Sunday morning as we were travelling from sth Turkey on a midnight... More

Was this review helpful? Yes 13
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us another chance to... More

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2014

Unfortuantely the hotel charged me for things i did not do! and they tell you its the system. They charged me 150 TL for wacthing a movie at 3 am!although i did not even open the TV! so many extras miscellanious ! they do not even discuss with you they say just pay! I will never come back to this... More

Was this review helpful? Yes 2
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

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Additional Information about Sheraton Istanbul Atakoy Hotel

Address: Sahilyolu Cad | Atakoy, Istanbul 34158, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Istanbul Atakoy Hotel 5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#270 Luxury Hotel in Istanbul
Hotel Class
Official Description (provided by the hotel)
Feel welcomed by distinguished comfort and an ideal location on the shores of the Sea of Marmar. The Sheraton Istanbul Ataköy Hotel is positioned immediately alongside Ataköy Marina and the sea bus terminal, and just 8 minutes from Ataturk Airport. Just 10 minutes from Sultanahmetth, the cultural and tourism highlight of Istanbul, and 20 minutes from historic Taksim Square, we offer easy access to the area’s most popular attractions. Plus, we’re a short stroll to major shopping malls such as Galleria, Carousel, Capacity, and Town Center, and offer convenient transportation options to major centers and fairgrounds including the Istanbul Performance Center, CNR and TUYAP. ... more   less 
Number of rooms
285

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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