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All 912 Istanbul hotels

Sheraton Istanbul Atakoy Hotel

5.0 of 5 Hotel   |   Sahilyolu Cad | Atakoy, Istanbul 34158, Turkey
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73%
Ranked #456 of 912 hotels in Istanbul
A recent review
3 of 5 stars Reviewed June 19, 2014
Fastmedic Maidstone, United Kingdom
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300 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed 4 weeks ago

Unfortuantely the hotel charged me for things i did not do! and they tell you its the system. They charged me 150 TL for wacthing a movie at 3 am!although i did not even open the TV! so many extras miscellanious ! they do not even discuss with you they say just pay! I will never come back to this... More

Was this review helpful? Yes
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Maidstone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 19, 2014

I stayed in the Sheraton on business for a night in over the 10th & 11th June. Nice rooms and a good view of the sea made the stay a little more enjoyable. Excellent air conditioning was also a bonus as the temperatures soared to 32 degrees whilst I was there. The staff are more than friendly and willing to... More

Was this review helpful? Yes 1
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. We already informed the related departments. We hope to welcome you back to our hotel very soon! Sincerely, More

Mumbai, Maharashtra, India
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 7, 2014

Nice Hotel. Very Responsive Guest Services and Travel Desk at the Lobby. Concierge was also very helpful. Hotel has its own connections with Teksi/Cabs and hence you do not end up being over charged by Teksi driver. The Guest Services when you dial "9" from the room is very knowledgeable and helpful and really takes good care of your requriements.... More

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Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, More

Cairo, Egypt
Top Contributor
56 reviews 56 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 6, 2014

This hotel is very close to the airport so if you don't need to get into town a lot, it is a good choice. The view was great, the rooms comfortable, the staff were friendly but a little slow. I attended a conference there and the set up was good. Food was also really good.

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Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy. We are more than happy to hear that you have had a pleasant stay with us and you were satisfied with the quality of our property. We would like to thank you once again for choosing us and we... More

auntieroz
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 6, 2014

The rooms are as you would expect from Sheraton, large and comfortable. As noted by others, any extras, including WIFI, are very expensive. Within walking distance (pedestrian unfriendly) there is only a mall with fast food. We ate in the hotel and the food and service were good. The ambience was another thing! The restaurants are below the lobby without... More

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Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards, More

Bagshot, United Kingdom
1 review
3 of 5 stars Reviewed June 6, 2014

The positives: Polite, professional staff Good food Good location between Ataturk airport (Taxi approx 20tl) and Sultanahmet (approx 25-30tl). Directly opposite a large shopping mall. The negatives: Antiquated internet connection procedure requiring you to enter your type of connection, room number, passwords, t&C agreement. Okay if this is once only but the connection seems to fall over a lot and... More

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Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that your comments are very important for us to see where we are and how to improve ourselves. We are more than happy to hear that you have had a pleasant stay with us.... More

Tampa, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

Nice hotel. Clean and good location. The only issue was the Sheraton airport shuttle. It does not service the domestic terminal.If you have a departure from the International terminal before 8AM you will need to take a taxi as the shuttle service starts at 6AM.

Was this review helpful? Yes
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that your comments are very important for us to see where we are and how to improve ourselves. We are more than happy to hear that you have had a pleasant stay with us... More

Contributor
20 reviews 20 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 1, 2014

60 TL for breakfast (21 €), ok is high, the breakfast is nothing special. 15 € Internet charge/day - a good five star Hotel will it offer. Laundry, just an example, 10 € for washing and ironing a shirt and I didn't get it back at the same day. Surrounding of the Hotel and even the Ramp to the main... More

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Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; First of all thank you for choosing Sheraton Istanbul Atakoy Hotel. We also would like to thank you for your comments that we received through Tripadvisor and please be assured that the management has been informed about your experience. In this case please accept our apologies for the inconvenience which was about internet and breakfast charges. We... More

Plymouth, United Kingdom
Top Contributor
55 reviews 55 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 31, 2014

We had two nights here, in a room on the 19th floor, overlooking the pool, the marina and the sea. The room was excellent, with plenty of space and comfort. If I have a complaint, it was that water from the shower seemed to find its way to parts of the bathroom that were not meant to be 'wet' areas.... More

Was this review helpful? Yes
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that your comments are very important for us to see where we are and how to improve ourselves. We are more than happy to hear that you have had a pleasant stay with us... More

Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed May 23, 2014 via mobile

Dear all, Well for starters the staff at the reception could be more friendly and hospitable. After all this is called hospitality business. They are also not helpful so helpful or informed about what is available in Istanbul. I was trying to find out where to go for a drink. What was the in place in Istanbul. No one could... More

Was this review helpful? Yes
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that, we are grateful for every comment that we receive from our guests only through your remarks we can see where we are and above all where we can improve, so that we are... More

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Additional Information about Sheraton Istanbul Atakoy Hotel

Address: Sahilyolu Cad | Atakoy, Istanbul 34158, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Istanbul Atakoy Hotel 5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#259 Luxury Hotel in Istanbul
Hotel Class
Official Description (provided by the hotel)
Feel welcomed by distinguished comfort and an ideal location on the shores of the Sea of Marmar. The Sheraton Istanbul Ataköy Hotel is positioned immediately alongside Ataköy Marina and the sea bus terminal, and just 8 minutes from Ataturk Airport. Just 10 minutes from Sultanahmetth, the cultural and tourism highlight of Istanbul, and 20 minutes from historic Taksim Square, we offer easy access to the area’s most popular attractions. Plus, we’re a short stroll to major shopping malls such as Galleria, Carousel, Capacity, and Town Center, and offer convenient transportation options to major centers and fairgrounds including the Istanbul Performance Center, CNR and TUYAP. ... more   less 
Number of rooms
285

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