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Park Hyatt Istanbul - Macka Palas

#63 of 1,011 Hotels in Istanbul
Certificate of Excellence
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Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
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Park Hyatt Istanbul - Macka Palas
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425 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Pasadena, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Visited Istanbul for 5 days in July. I have stayed at Park Hyatts worldwide. The hotel is great, and the staff are fantastic...they made my stay in Istanbul one of the most memorable trips I've had. Wouldn't stay anywhere else in Istanbul. 10+. GREAT!!!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear MJLUCERO66, Thank you for your kind compliments regarding our services. We are happy to see that you had a great time during your stay with us. We will look forward to welcome you back. Sincerely, More 

Miami Beach, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Magnificent Hotel in the Fashionable neighborhood of Macka, very modern and expansive rooms, our spa room had a Steam room included, that is a first ever for us. The service was top notch, lots of restaurants and high end boutiques just blocks away, just 15 to 20 minutes from the city center by taxi or Uber, make sure you have... More 

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Rafael G, Thank you very much for your feedback. We are happy to see that you enjoyed your Spa room, which is our signature room category. It is also motivating to see that we provided our unique services. We will look forward to welcome you back. Sincerely, More 

Copenhagen, Denmark
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I was really disappointed in Park Hyatt Macka Palas. We have stayed at many Park Hyatts (Paris being my favorite), but this hotel completely lacked atmosphere. The restaurant was in the lobby and there was no bar (like Paris or Tokyo). It seems a bit run down. The area is also quite boring compared to other areas in Istanbul. We... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Sidmo, Thank you for your feedback. We are sorry to see that our hotel's atmosphere could not meet your expectations. We still hope that in the future we have a second chance to welcome you back. Sincerely, More 

west coast
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for the last stretch of my week long in Istanbul , and was happily surprised . It is in a perfect location , great communication with the staff . I liked and enjoyed how quiet it was , and the view from my room was on the pool and the city . Breakfast was simple and good... More 

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear solotraveler36, Thank you for your feedback. We are grateful to see that you enjoyed your stay with us and our services, as well as the location, exceeded your expectations. We will look forward to welcome you back. Sincerely, More 

Beirut, Lebanon
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Although far from the old city, the hotel is placed in a residential and shopping classy district. The room was spacious with a love seat facing a flat TV,a desk,a bar and mainly a spacious bathroom containing a separate stem room and a large modern tub and amazingly a rainfall shower. During our stay, and after a long day of... More 

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Hana D, We are very happy to receive your feedback after a long time. It shows that we succeeded to provide you a memorable stay with us. We will look forward to welcome you back any time soon. Sincerely, More 

Cannes
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a Deluxe Room, the room was excellent, clean and the staff very nice. The concierge's advices were good, he sent us to wonderful restaurants. The breakfast is nice and rather fast. We had dinner one evening, it was nice but empty, we had the restaurant for ourselves. The food was very good though. The location is good and... More 

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Roxxmulus, Thank you very much for your feedback. We are happy to see that you enjoyed your stay with us back in March. After a long winter period, we have the chance to enjoy the proper summer conditions. We hope we can be able to welcome you soon. Sincerely, More 

Melbourne, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For a Park Hyatt hotel, the Istanbul Macka Pallas is in desperate need of a face lift. Scratched timber veneer, carpet stains, tired lobby, musty flooring and tiny lifts. Online photos paint another picture of something much more grand. the pool looks onto the back of a dirty decrepit building. It's size is modest at best and lounge area, sad.... More 

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Gulcin K, General Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Melbournetraveller20, Thank you very much for your review and evaluation of our hotel and services as each and every review serves us as a further inspiration to revise and fine tune Park Hyatt Istanbul. We are very sorry to read that that we could not meet your expectations. Our hotel is only 6 years old; decorated in art deco... More 

Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 2 nights and found it suitable for our short stop over before returning to Sydney from Europe The hotel is quite small and breakfast is served in the lobby lounge area. It had a great selection for a smaller hotel with wonderful cakes pastries and fruit cheeses and yoghurts as well as amazing eggs to be... More 

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Kerrieblue, Thank you very much for your feedback. We are happy to see that our hotel's location, rooms and services exceeded your expectations throughout your stay. We will look forward to welcome you back. Sincerely, More 

houston
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights at this property last week. It is gorgeous and located in the best part of the city with tons of cafes and high end shopping. For a Park Hyatt I thought the price was very reasonable. The staff could not have been more helpful and friendly and were always willing to help. Tours were booked easily as... More 

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear sguntupalli, We are delighted to receive your feedback and see that you enjoyed your stay with us. Also, we thank you for appreciating the services our staff provided. Please rest assured that we will share your comments with our teams. We will look forward to welcome you back. Sincerely, More 

New Haven, Connecticut
Level Contributor
89 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every so often TripAdvisor gets it wrong! As of the date of this review the Park Hyatt Istanbul is ranked the #48 hotel in Istanbul. Don't let that number fool you, this is an incredibly wonderful and luxurious property. The hotel is criminally underrated. I am a Diamond member with Hyatt and have been fortunate enough to stay in a... More 

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear sat800v, We are truly delighted to receive your detailed feedback. With such a clear description of our rooms, outlets and services, you provided a great help for the viewers. We are also grateful to see that we exceeded your expectations throughout your stay. We will look forward to welcome you back. Sincerely, More 

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Staying in Sisli

Neighborhood Profile
Sisli
For much of Istanbul’s history, Sisli and the area just north of Taksim Square were open countryside used mostly as hunting grounds. These days, Sisli and its chic streets are considered the very heart of contemporary Istanbuli life, where an epicenter of fashion and a thriving business district meet to create an expressly “downtown” feel. Though largely a residential neighborhood, luxury hotels, fine dining restaurants, and upscale shops abound with many of them situated inside or nearby Cevahir Istanbul, the biggest shopping mall in Europe and second biggest urban shopping mall in the world. Shopaholics and fashionistas travel from near and far to browse the area's mix of major global brand items and creations by popular Turkish designers.
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