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Park Hyatt Istanbul - Macka Palas

5.0 of 5 Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
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Park Hyatt Istanbul - Macka Palas
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Park Hyatt Istanbul - Macka Palas
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Park Hyatt Istanbul - Macka Palas
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372 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Alicante, Spain
Top Contributor
171 reviews 171 reviews
102 hotel reviews
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed 1 week ago

Room- sensational Service is awesome TV- not great. Downfalls. Had problems with Internet which is sometimes slow. Air conditioning will not work properly. Restaurant is not cheap and food ordinary 4.5/5...just misses the 5 star review.

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Mr. Goldberg, Thank you very much for your kind comments about your stay with us. We are happy to see that you found our rooms comfortable and the service awesome. We would like to inform you that we checked your air-condition system and adjusted the temperature for your comfort. For any requests, please do not hesitate to contact us.... More 

Senior Contributor
36 reviews 36 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a great hotel for business travelers. It's is small, quiet and close to key transport links. The staff are just terrific. I walked into the room tonight to find a note to call the front desk about some laundry I had sent out earlier in the day. Before I could call, the desk called me and the duty... More 

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear James M, We are very delighted to receive your kind comments about the resolution of yesterday's incident regarding our laundry service. As Park Hyatt Istanbul family, our guests' needs are our priority. Hearing that you are having a comfortable stay made us very happy. We wish you a very nice time for the rest of your stay and will... More 

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed in this hotel which completely met our expectations in terms of location, service, food, as well as the quality of the rooms. Would definitively come back. Only problem is that many taxi drivers confuse it with the Grand Hyatt, so make sure you get the map from the Concierge.

Was this review helpful? Yes 2
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Stephan E, Thank you very much for your kind comments. We are happy to see that you enjoyed your stay with us. Indeed, being such a big city, some inconvenience would be caused by the taxi drivers, but we try our best to overcome these cases. We will look forward to welcome you back. Sincerely, More 

Sao Paulo, SP
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very good, the rooms is very big, the sheets and pillows are amazing. but the sensation is the bathroom, it is huge, and there is a steam bath and a big bath tube with cromo therapy. its like a spa inside your rooms. the service is very good, and the employees have a good english. the location... More 

Was this review helpful? Yes 2
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear ABDO G, We are delighted to see that from the room features to our hotel's location, we succeeded to exceed your expectations. As we aim to provide the unique Park Hyatt service at all times, we are very happy to see that we became your preferred hotel in Istanbul. We will look forward to welcome you back. Sincerely, More 

Streatham Common Lido
Top Contributor
53 reviews 53 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms: good - not a modern square room but one more characteristic of an old building with charm. Bathroom has drinking water on a separate tap, very useful. Service: excellent, better than any other Hyatt I have stayed at. I had expected a large Hyatt hotel with less personal service and this was way better as it is a smaller... More 

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear luka_speedos, We are truly delighted with your comments about our service. As we want to achieve the best service quality, we are happy to be recognized by you. It is also very pleasant to read that you liked our rooms design and comfort. We look forward to welcome you back. Sincerely, More 

Paris, France
Top Contributor
64 reviews 64 reviews
50 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

excellent hotel in a very exclusive shopping district in Istanbul. Boutique style hotel, rooms are with all expected amenities at this level. Wine bar to welcome you in the hotel before check-in! Service is classy. Would come back whenever possible!

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear JollapParis, We are delighted to receive your comments and see that we exceeded your expectations during your stay. It is true that our services and the neighborhood compliment one another. We will look forward to welcome you back. Sincerely, More 

Detroit, Michigan
Top Contributor
147 reviews 147 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 28, 2015

Istanbul can be a daunting, busy, overwhelming place to visit. The Park Hyatt is a wonderful oasis from which to rest and get ready for another busy day. I've stayed multiple times, and each time was worth it for the quiet, excellent service, and boutique nature of this fine hotel. The quality of service from the staff is exceptional. The... More 

Was this review helpful? Yes 2
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear plamichigan, It is always a great pleasure to receive your kind comments about your stay with us. We are happy to see that you enjoyed your room and the unique Park Hyatt service once again. We will surely look forward to welcome you back soon. Sincerely, More 

Null
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2015

Easily one of the best experiences I have ever had at any hotel anywhere! The staff here at Park Hyatt have good service down to a science. I stayed on multiple dates over my summer vacation and every time I've stayed here, I've been treated like royalty. From the host, bell service, check-in, room service, and housekeeping, everyone does their... More 

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear kentd2015, We are very happy to have welcomed you during last summer and to see that you enjoyed your stays with us is truly delightful. Your comments surely reflect that our services and room features provide a comfortable atmosphere. As we aim to create a ''feeling like your own home'', we are glad to see that we achieved it... More 

Tehran, Iran
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2015

I stayed 2 nights in this hotel. As I arrived they prepared my room. You access to all facilities. Also every thing you want they give it. Services to rooms were done 2 or 3 times a day. Breakfast are marvelous. atmosphere is cozy. Location in sisli and you have access to all cafe and shopping center around hotel. Osmanbey... More 

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear sam n, Thank you very much for your kind comments about your stay with us. We are happy to see that your stay with us was an unforgettable memory. We will look forward to welcome you back. Sincerely, More 

Dusseldorf, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

We've stayed 6 nights during the New Year's holiday. There was almost nothing to complain. ( a minor thing I've already reported to the staff) The room was large enough and tastefully decorated. Very professional service. Location is excellent. I highly recommend.

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Muge666, Thank you very much for your feedback. We are happy to see that you enjoyed your long-term stay with us. It is most appreciated that you chose to stay in our hotel during the New Year's period and had the chance to spend some time in Nisantasi area. We will look forward to welcome you back in the... More 

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Additional Information about Park Hyatt Istanbul - Macka Palas

Address: Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Istanbul - Macka Palas 5*
Number of rooms: 90
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Also Known As:
Park Hyatt Istanbul - Macka Palas Hotel Istanbul
Hotel Style:
#9 Spa Hotel in Istanbul
#12 Business Hotel in Istanbul
#25 Luxury Hotel in Istanbul
#33 Romantic Hotel in Istanbul
#42 Family Hotel in Istanbul

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