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All 916 Istanbul hotels

Park Hyatt Istanbul - Macka Palas

5.0 of 5 Hotel   |   Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
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Ranked #61 of 916 hotels in Istanbul
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ManuelLeschin San Francisco, California
  • Reviews (318)
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318 people have reviewed this hotel

Traveler rating
    231
    65
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    1
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48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
San Francisco, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

There are no enough words to thank the outstanding treatment we received at the Park Hyatt. Like the other Park Hyatt hotels we have stayed before the quality of the service was exceptional. The staff provided personal attention upon arrival at the hotel. From that moment until we left the staff was amazing, always greeted with smile and extremely courteous.... More

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New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Park Hyatt was tremendous in the areas of rooms, spaciousness, cleanliness and service. Outstanding. We could not have been happier. I have traveled to Istanbul numerous times, but my friends had not. After much back and forthing regarding hotels, they decided that the Park Hyatt would be ideal for our trip. I felt that as wonderful as this hotel... More

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Edinburgh
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Unlike its business-class sibling (Grand Hyatt), the Park Hyatt is a smaller (90-room) boutique hotel designed to provide a more personal level of luxury and service. We have stayed here for a week and are delighted with every aspect of our stay - although it helped that we chose not to take our meals here (they are overpriced and nothing... More

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear anes1, We are truly impressed to receive your detailed feedback about your stay. With all the details of your room and the experiences, especially about the carpet shopping, your descriptions will be very helpful for the viewers. We appreciate the time you took to share all these information. It made us happy to see that you enjoyed your choice... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here at the end of July for three nights. Shortly after our arrival, my husband and I became very sick with food poisoning. (Don't eat at Hamdi). The staff graciously ran to the pharmacy to pick up medication for us, as well as to pick up Powerade. This will all done very quickly. They also sent up some... More

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Mrob_13, We are very happy to see that you enjoyed your stay with us. We are sincerely sorry that your trip was distracted by the food-poisoning incident. We hope you still carry the good memories with you. We hope to welcome you back. Sincerely, More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Stay, compliment with a visit to the Turkish Baths arranged by concierge and a 1 1/2 hour cruise on Bospherous also a concierge recommendation. Finally, take a guided tour to maximize your time here!

Was this review helpful? Yes 2
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Ted M, Thank you very much for your feedback, especially about our Spa rooms. We are very happy to see that you enjoyed your stay in our hotel. We will look forward to welcome you back. Sincerely, Gulcin K. More

1 review
4 of 5 stars Reviewed 2 weeks ago

I spent 7 days in the summer of 2014 in the hotel, the hotel is very good, the reception staff were friendly, but the lobby is very small and a small swimming pool is too small. The rooms are very good , big & beautiful furniture. Area is beautiful and quiet and upscale, but far from the historic areas. Taxi... More

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear alnasery b, Thank you for your feedback. We are glad to receive your descriptive remarks. We hope to welcome you back. Sincerely, More

Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Service: I'm going to start with the service since it is what first grabbed my attention. My family is very demanding, from the phone calls before our trip to the rush at checkout. The staff were very well spoken (not easy to find in Turkey) and attended to every request, namely Gulcin who welcomed and saw us through perfectly .... More

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear RARazzaq, We are thoroughly thankful to you for your feedback. You described every detail in such an objective perspective. It shows us very well that you enjoyed your stay in our hotel and the location. Also, you gave us the motivation, which is encouraging us to provide the ultimate service. We will be very happy to welcome you back.... More

Rio de Janeiro, RJ
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon arrival I was upgraded to a spa room. These rooms feature a Turkish Hammam steam bath, rain shower and free standing bath tub. The spa offers in room treatments combining body scrub in the steam room, rose petal bath and massage - which I highly recommend. Other than this nice addition the room was quite spacious and had a... More

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear msprenger001, Thank you very much for your comments. We are very happy to see that you enjoyed one of our signature spa rooms and the pool facilities, along with the fitness center. It is especially nice to highlight that our Turkish roses are a characteristic of our culture and that we use them in our special spa treatments. We... More

Washington, DC
Contributor
19 reviews 19 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't think of anything bad to say about the hotel, which in 50+ nights per year for the past several years, I can only think of one other hotel about which I can say that. (St. Regis Bali, for what it's worth) From arrival to departure, we were completely taken care of, constantly addressed by name, all requests taken... More

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear SoundGuyDC, We are truly grateful for your detailed feedback about your stay with us. We understand that our Concierge Department has provided an exceptional service on your inquiry and provided a unique solution. It is indeed very encouraging for us to see that we succeeded to present the authentic hospitality. We will look forward to welcome you back. Sincerely, More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

I consider this hotel to be home away from home I love this hotel the rooms r big spacious airy lovely the staff are amazing polite smiling ,the area around is great nice shopping great restaurant ,so this is my place in Istanbul

Was this review helpful? Yes
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Hannaudeh, We are truly delighted to receive your feedback. All we aim to achieve is to provide a ''home away from home'' feeling for our guests and according to your comments, we seem to have succeeded. It is always a great pleasure for us to welcome you back. We will look forward to your next visit. Sincerely, More

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Additional Information about Park Hyatt Istanbul - Macka Palas

Address: Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Istanbul - Macka Palas 5*
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Also Known As:
Park Hyatt Istanbul - Macka Palas Hotel Istanbul

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#14 Spa Hotel in Istanbul #24 Business Hotel in Istanbul #37 Luxury Hotel in Istanbul #41 Family Hotel in Istanbul #54 Romantic Hotel in Istanbul
Hotel Class
Official Description (provided by the hotel)
The stylish five-star hotel houses a total of 90 generously sized deluxe rooms and suites. Decorated with Ara Güler’s black-and-white Istanbul photography, a musical poem composed by Mercan Dede, traditional Turkish patterns and icons represented in contemporary scale and composition, the hotel fills the guest with what we call “unexpected pleasures”. The finest food and beverage facilities include a steakhouse, The Prime, and a lounge offering all-day dining, including breakfast. The outdoor facilities include an outdoor pool, The Terrace and bar area. The Spa offers the ultimate in relaxation after a busy day in town. Be it a business trip, a city break, a shopping spree, or the perfect honeymoon, our city hotel in Istanbul offers all that you need. ... more   less 
Number of rooms
90

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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