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All 885 Istanbul hotels

Park Hyatt Istanbul - Macka Palas

5.0 of 5 Hotel   |   Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
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92%
Ranked #65 of 885 hotels in Istanbul
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Tatiana H Toronto, Canada
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284 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I have been member of Hyatt for a couple of years, stayed in several Parks around the globe, I just noticed that the hotel has nothing to do with this chain, poor in all aspects, room standard, outlets quality of the room, and most important thing is the noise!!! If you guys are planning to visit Istanbul in the soon,... More

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Alhouri, Thank you for your feedback about our hotel. We appreciate the time you took to write about your experiences. We would like to inform you that during the period of your stay, there is a renovation for the opening of our pool and terrace. We are working hard to complete this process as quick as we can. Regarding... More

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed at this hotel last weekend. We truly enjoyed the experience. Park Hyatts are great about personal touch, when Front Desk Agent walks you to your room and you are treated by 'welcome' mandarins and Turkish delights. The room was nice and spacious. Nespresso coffee machine and Loofa by the bath tub made my day. Convenient... More

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Tatiana H, Thank you very much for your feedback. We are delighted to see that you especially highlighted our unique Park Hyatt service. It is surely a very delicate issue to perform the most detailed approach to our guests and according to your expression, we achieved this during your stay. We will be very happy to welcome you back... More

Ghent, Belgium
Top Contributor
59 reviews 59 reviews
16 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved this hotel beautifully located next to the chic shopping district of Istanbul. What made the hotel great was the quality of the personnel at the front desk - attentive, friendly and efficient. Perfect! The rooms are elegant, modern and really well appointed with beautiful bathrooms brimming with goodies. Everything you could need is there with options to provide... More

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Mac1997, We are very happy to receive your kind feedback. It is great to see that you specifically highlighted our Front Desk staff, which is surely very motivating. The way you pointed the details and the amenities placed in your room with a thoughtful action is very much appreciated. We are glad to see that your children also enjoyed... More

Northampton England
Top Contributor
163 reviews 163 reviews
56 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 13, 2014 via mobile

A really nice room with the extra touch of a personal steam room. Very attentive staff and good food (particularly breakfast which they cook to order). They bring a quite personal feel to it. The down side...the grill restaurant was shut due to renovations which meant the only dining option was the lobby restaurant. Nice food but a limited menu... More

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Waldea, Thank you for your feedback. We are happy to see that you enjoyed your stay with us. We understand that you experienced an inconvenience regarding the noise, but we hope that this did not distract your positive experience in our hotel. We will look forward to welcome you back. Sincerely, More

London, United Kingdom
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2014 via mobile

I stayed here on business and from the moment my taxi stopped outside to the day I left I felt valued and respected. My 10 days in the Hyatt was superb and I have tried every breakfast option which was consistently superb and supported with great service and a professional yet non-pretentious and relaxing approach. Friendly, personal doormen great you... More

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear MIMAMME, We are truly delighted to read your comments. Thank you very much for your time to write so many details. It is very motivating and encouraging for us to receive your feedback about your stay. Your remarks about the chair stain is already noted. We surely will pay more attention to our services. We are already looking forward... More

scotland
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2014

Loved this hotel ,the staff are exceptional, so polite and well trained. The concierges, plural were all fantastically helpful with lots of suggestions about where to eat and shop and what sites ti visit The area that this hotel is located in is uber chic with lots of cool bars restaurants and cafes as well as all the designer stores... More

Was this review helpful? Yes 1
Gulcin K, Public Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear 334299, We are delighted to hear that your stay with us was an unforgettable memory. We are indeed located in a wonderful surrounding, which offers plenty of shopping and dining opportunities. Being such a dedicated team of unique hospitality, we are highly motivated with your kind words. Thank you very much. We will be looking forward to welcome you... More

Hamburg, Germany
Top Contributor
104 reviews 104 reviews
40 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed January 16, 2014

I have been staying in this hotel mid-January, and was positively surprised how well the hotel management and stuff working in it, understand the demands of the descerning travellers. The room appointed has been a terrace king suit with a huge balcony overlooking the historical building and partial water view. Pity it has been a bit chill, otherwise you can... More

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear AdventurerHamburg, We are truly delighted to see that you enjoyed our unique Park Hyatt Istanbul experience. It is surely a rough period in terms of the weather, as it is rather difficult to relax any outdoor activities. However, we are glad that you had the chance to recognize our staff and the location of our hotel, so we hope... More

Gurgaon, India
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 10, 2014

Our first trip to Turkey, and as we drove from the airport through the city we kept admiring the magnificent monuments on way and kept wondering if we had chosen the right hotel being located away from these places of interest in the new part of Istanbul. But as we entered the quieter and posher part of town, atop the... More

Was this review helpful? Yes 1
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear SanjayGupta, Thank you very much for your kind feedback. We are happy to see that you enjoyed your stay with us, along with the sights and the neighborhood. It is most motivating for us to see that our services exceeded your expectations. We will look forward to welcome you. Sincerely, More

Dubai, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 8, 2014

This hotel was in a great location and nicely designed, but there was just something off about it, so much so that it made me not like the chain entirely. The staff was a bit standoffish, the rooms were okay (nothing special), and you had to pay for WIFI in your room, which to me is ridiculous when you're paying... More

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Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Monira A, Thank you for your feedback about your stay in our hotel. We would like to inform you that in our hotel, we have complimentary internet service both in our rooms and public areas since more than six months. We will be glad if you could explain us more about the inconvenience you encountered. Hopefully when you travel... More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 6, 2014

room was spacious and luxurious. absolutely love the bathroom with the steam/shower room and bathtub area with mood lighting. love the butler service who brought us tea to the room 2-3x a day! the reception was good and the concierge was super helpful in arranging various tours. concierge also helped us made a spa reservation at their sister property, Hyatt,... More

Was this review helpful? Yes 2
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review

Dear Mr. axriyadi, Thank you for your kind comments. We are happy to see that you enjoyed your stay with us. We will look forward to welcome you back. Sincerely, More

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Additional Information about Park Hyatt Istanbul - Macka Palas

Also Known As:
Park Hyatt Istanbul - Macka Palas Hotel
Park Hyatt Istanbul - Macka Palas Hotel Istanbul
Park Hyatt Istanbul
Address: Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Istanbul
#36 Romantic Hotel in Istanbul
#38 Luxury Hotel in Istanbul
#55 Family Hotel in Istanbul
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Istanbul - Macka Palas 5*
Official Description (provided by the hotel):
The stylish five-star hotel houses a total of 90 generously sized deluxe rooms and suites. Decorated with Ara Güler’s black-and-white Istanbul photography, a musical poem composed by Mercan Dede, traditional Turkish patterns and icons represented in contemporary scale and composition, the hotel fills the guest with what we call “unexpected pleasures”. The finest food and beverage facilities include a steakhouse, The Prime, and a lounge offering all-day dining, including breakfast. The outdoor facilities include an outdoor pool, The Terrace and bar area. The Spa offers the ultimate in relaxation after a busy day in town. Be it a business trip, a city break, a shopping spree, or the perfect honeymoon, our city hotel in Istanbul offers all that you need. ... more   less 
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