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All 885 Istanbul hotels

Eser Premium Hotel & Spa

5.0 of 5 Hotel   |   Fatih Mah. Gazi Mustafa Kemal Cad. No:11 Buyukcekmece Merkez, Buyukcekmece, Istanbul 34500, Turkey
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Eser Premium Hotel & Spa
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Ranked #542 of 885 hotels in Istanbul
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 2, 2014
SarenaSetubal Setubal
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97 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Dusseldorf, Germany
Top Contributor
76 reviews 76 reviews
45 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed February 20, 2014

This hotel is supposed to be a 5-star-hotel. This category of hotel stands out not only for excellent accomodation and food, but especially for top service. Unfortunately Eser "Premium" Hotel was offering the worst service I ever experienced (and I travelled a lot through the world from homestays to 5-star-hotels). My flight from Kathmandu was delayed, I missed my flight... More

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Setubal
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 2, 2014 via mobile

We stayed in this hotel when on business trip in the western part of istanbul and outskirts. The hotel is very convenient, clean and has great spa facilities to relax after work. There are great restaurants in the vicinity, when summer we recommend an evening stroll by the beach.

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Jedburgh
1 review
4 of 5 stars Reviewed January 17, 2014

I stay in this hotel regularly as part of my business travels and cannot fault the hotel in any way. The staff are extremely kind and helpful and front of house, without mentioning any individual has been excellent. Rooms and meals are everything and more that I would expect whilst on a business trip. It goes without saying that I... More

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Erlangen, Germany
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 8, 2014

I spent 3 months here for business. The room size ok, the bathroom was a bit dirty, the room walls are not very sealed. The service was quite friendly, but they tried to scam me with the minibar. The gym is very good and big, the breakfast is avarage. And this is defenetly not a 5 star hotel, its around... More

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Munster, Germany
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 14, 2013

Very good location for business trips into this area close to Istanbul. Rooms and servie are acceptable though not above average. However prices are very moderate which makes this hotel a good choice.

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eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager serhad.sefer@eserhotel.com More

Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed November 8, 2013

Alhamdulillah, we ended up at Eser Premium on the 26th. September, 2013.. And from that moment, we decided not to move to another hotel for the whole duration of our time in Istanbul (11 days).. And all due to the Hotel's wonderful staffs at the reception. It is unfair to only point a few names, the truth is, everyone at... More

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eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium&SPA Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We really appreciate your sincere and positive comments about our hotel and our staff especially Mrs.Mediha & Reception staff. I hope we have the pleasure of welcoming you back in the nearest future. Kind Regards,... More

Istanbul
1 review
4 of 5 stars Reviewed September 14, 2013

THis an excellent business hotel for People going to the Exhibition area. Nice location Close to the sea. Good service and the Hospitality desk takes good care of you. If you dont want to stay in the center of Istanbul this is a very good alternative

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eserpremium h, Assistant General Manager at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Guest; Thank you for posting your comment on TripAdvisor following your stay with us during your business trip to Istanbul. We were happy to read your review and thank for your thoughtful feedback on behalf of all of my colleagues, who contributed to making your stay with us a memorable one. We thank you for your comments,... More

Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2013

staff were friendly & helpful breakfast munu was very good language barrier is a big problem especially with spa & swimming pool staff housekeeping & room cleaning was not up to standard of 5 star hotel

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eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We are glad that you share your experience with us because the feedback of our guests is extremely important for us to continuosly improve ourselves. We changed some standarts for SPA and Housekeeping department you... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 29, 2013

I recently stayed at the Eser hotel with work. The hotel is quite impressive and its brochure gives the impression that the hotel rises out of the ocean. This must be some clever photography as the hotel is no where near the ocean. The ocean is streets away and easily a good 1000m so it is not even on the... More

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eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We are glad that you share your experience with us because the feedback of our guests is extremely important for us to continuosly improve ourselves. We apologize for any inconvenience our services to you.We are... More

1 review
5 of 5 stars Reviewed August 21, 2013 via mobile

I ve been there for 6 days with family and freinds ...everything was just awsome much more than we espected ...clean rooms with confortable beds nice pool and turkish bath and many others..i would like to thank the lovely staff always present with smile..we have kids and they were as nice treated as adults , i would like to say... More

Was this review helpful? Yes
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Guest; Thank you very much for your positive comments. We are really pleased to hear that you have enjoyed your stay at Eser Premium Hotel&SPA Hotel. There are no better motivators than our guests' comments. We look forward to welcoming you back very soon. Kind Regards, Serhad SEFER Front Office Manager More

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Additional Information about Eser Premium Hotel & Spa

Also Known As:
Eser Premium Hotel Istanbul
Eser Premium Hotel And Spa
Address: Fatih Mah. Gazi Mustafa Kemal Cad. No:11 Buyukcekmece Merkez, Buyukcekmece, Istanbul 34500, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Istanbul
#80 Romantic Hotel in Istanbul
#147 Business Hotel in Istanbul
#291 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eser Premium Hotel & Spa 5*
Official Description (provided by the hotel):
Eser Premium Hotel & SPA, a unique five star hotel designed in detail for your pleasure and will be honored to welcome guests in a modern environment with "Traditional Turkish Hospitality".Eser Premium Hotel & SPA, says "Welcome" to elite guests with five star comfort and "Traditional Turkish Hospitality" in growing and swiftly developing Buyukcekmece, proudly hosting Istanbul's newest and biggest (4000 m2) SPA & Wellness center.The area, well known as a holiday resort with Blue-Flag awarded coastline and “Grand Aqua Marine” Waterpark near Marmara sea, is now a popular place, shopping and attraction center with factory outlets with famous brands and still growing without losing its natural beauties and very close to Istanbul's commercial and industrial areas, such as Hadimkoy, Kumburgaz, Silivri.Eser Premium Hotel & SPA is located in western Istanbul, an old holiday resort Buyukcekmece, stationed near historical Kanuni Sultan Suleyman Bridge, built by great architect Mimar Sinan combined with beautiful Marmara Sea and Lake Buyukcekmece view and beach facilities.Eser Premium Hotel & SPA is 4 minutes away from TUYAP exhibition center, 20 minutes away from Ataturk Airport and CNR Expo Center. ... more   less 
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