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Eser Premium Hotel & Spa

5.0 of 5 Fatih Mah. Gazi Mustafa Kemal Cad. No:11 Buyukcekmece Merkez, Buyukcekmece, Istanbul 34500, Turkey
#546 of 924 Hotels in Istanbul
114 Reviews 4 of 5 stars
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Eser Premium Hotel & Spa
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114 reviews from our community

Traveler rating
    44
    42
    17
    5
    6
See reviews for
13
16
6
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (36)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (15)
All months
1 review
1 of 5 stars Reviewed 1 week ago NEW

Aboustley appalling service I will never ever use this hotel again. First of all the shuttle bus did not arrive at the airport to pick us up. Rang the hotel and all they said we do not provide this service. It did not help the fact the lady on the phone hardly spoke any English . Instead got taxi from... More

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Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

despite it is far away from downtown, it is a very nice area close to the beach with lots of shops and vacations ambient. The facilities are good but the gym and spa are oustanding. The decoration is a bit too much. The beds are too soft from my point of view. At night until midnight was a litle bit... More

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Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

We have booked a group in the hotel to attend the Print Show in istanbul. A day prior to arrival we get a call from the hotel stating that there is a problem with our reservation being over booked and having no capacity. They simply said sorry we cant help you or find another hotel. You can imagine the fustration... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

That was an excellent journey there along with all services but locationa is not quite comfortable as you need to spend around 100TL each time tou want to get at city center-sultanahmet...etc where all tourism staff are there, otherwise the hotel is superb as well as their staffs!

Was this review helpful? Yes 1
Dubai
1 review
4 of 5 stars Reviewed July 18, 2014 via mobile

Eser hotel is a good hotel that is outside the town (no traffic). would like to thank everyone who works at HOTEL giving us help all the time. especially Mrs. Hulya akim which is really always close the gesture and finding everywhere. want to thank the lady on her way to work. Your smile gives us hop to the next... More

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1 review
5 of 5 stars Reviewed July 9, 2014

The hotel is located at an hour's drive from the main city (Topkapi palace, Blue Mosque etc.). Generally, I found people to be very nice and friendly around the hotel's location, but they seemed to be quite rude in the city center region. The hotel has a nice spa, swimming pool and gym, the staff is understanding and polite, cleanliness... More

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed in this hotel March 2014. I was on a business trip - participated in exhibition. This hotel is opposite to sea of Marmara. The beach is at walking distance, good sea view from hotel room. there are lot of good restaurants in surrounding area. The service was quite very good. They provided daily free shuttle bus service to... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 24, 2014

Had a lovely time with family Very comfortable Turkish hotel with friendly staff Pros Lovely hotel Spacious rooms Tasty breakfast with a wide varied selection Near the beach and waterfront Near some great restaurants/cafés - bursa kebap and Mado to name a few Very friendly cooperative staff- Vural and Sinem were especially helpful Clean rooms Sea views if you're lucky... More

Was this review helpful? Yes 2
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&SPA Guest, Thank you for posting your comment on TripAdvisor following your stay with us during your business trip to Istanbul. We were happy to read your review and thank for your thoughtful feedback on behalf of all of my colleagues, who contributed to making your stay with us a memorable one.We have a new project for... More

Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2014

This hotel tooooooo far from city centre .It cost you a lot money for a taxi to reach tourism lands in Istanbul.Really hadrd to find taxi to go there.Becarful there price catch you and then will straggle to visit city centre. But if you looking for quite area it will be nice.It has good view on the sea.

Was this review helpful? Yes 1
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA.You can use public buses or metrobus for your next visit we can give a free transportation service to go Metrobus Station. Serhad SEFER Front Office Manager More

Rheden, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 20, 2014 via mobile

Hotel is slowly following a downward spiral but is worthy for its location and view. Restaurant at the top and a nice internal architecture. Rooms are laid out to accept people with a reduced mobility. Even some bathtubs have doors. The service in general is polite and helpful. If you love the hotel... Then walk the boulevard to the left... More

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eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Mr.Pierre; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We are glad that you share your experience with us because the feedback of our guests is extremely important for us to continuosly improve ourselves. We will keep on working to continuosly improve ourselves in order to... More

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Additional Information about Eser Premium Hotel & Spa

Address: Fatih Mah. Gazi Mustafa Kemal Cad. No:11 Buyukcekmece Merkez, Buyukcekmece, Istanbul 34500, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eser Premium Hotel & Spa 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Eser Premium Hotel Istanbul
Eser Premium Hotel And Spa

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