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Eser Premium Hotel & Spa

Fatih Mah. Gazi Mustafa Kemal Cad. No:11 Buyukcekmece Merkez, Buyukcekmece, Istanbul 34500, Turkey
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Eser Premium Hotel & Spa
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Eser Premium Hotel & Spa
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137 reviews from our community

Traveler rating
    49
    54
    21
    6
    7
See reviews for
16
17
6
74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (137)
  • Mar-May only
    (45)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (24)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel, clean comfortable rooms, friendly staff- mostly English speaking. The lobby of the hotel is amazing with the indoor balcony design. There were plenty of choices for breakfast and the pool and gym were very nice too. We will definitely be staying here again!

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

This place dissapointed me. It's advertised as a luxury hotel, but nothing besides how it looks is luxurious. There is a sign saying to not flush toilet paper , to put it in the garbage can ... This is not acceptable for the year 2015! Unhygienic ! The bathroom also had a musty smell and the shower wasn't as clean... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

very good choice . Very tidy rooms. Helping staf i never seen that kind of staff before .co operative good behaves .smiling faces 😊 beautiful .very clean pool . Yes taxi fear r high .money exchange shops r far from hotle .breakfaste is very good .this is same like hotle webside .location is very good . My children r happy... More 

Was this review helpful? Yes
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&SPA Guest, Thank you for posting your comment on TripAdvisor following your stay with us. I truly appreciate you taking the time to write such a detailed review with great comments. We have shared your comments with the rest of the team as well. I hope we will have the pleasure of welcoming you back soon. Yours... More 

Bandar Abbas, Iran
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed this beautiful hotel last summer and everything was perfect but it's too far away from city center and you have to pay much for a taxi to reach the city. By the way it's perfect to have a vacation in a quiet and pretty place near the beach.

Was this review helpful? Yes 1
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&Spa Guest; Thank you for taking the time to share your feedback on TripAdvisor following your stay with us during your holiday trip to Istanbul back in last summer You can use public buses or metrobus these are cheapper than taxi if you come again we can give more information for transportation. We hope we will have... More 

Solingen
Top Contributor
117 reviews 117 reviews
67 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

I come here once a year to visit an exhibition, and the hotel is conveniently located, just 10 minutes by car. Large rooms, well equipped and clean, a nice bathroom, free and quick WiFi - more you don't need. Plenty of restaurants nearby, and if the weather is nice you can have a nice walk along the beach. The service... More 

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eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&Spa Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We really appreciate your sincere and positive comments about our hotel and our staff. I hope we have the pleasure of welcoming you back in the nearest future. Serhad SEFER Front Office Manager serhad.sefer@eserhotel.com More 

Bangalore, Karnataka, India
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 8, 2015

Location wise it quite far from the airport. It will take you around 65 TL from the airport. Ofcourse very close the sea. Some of the rooms have a very good view of the sea. No complaints on food either. However i thought there may be a room for improvement in terms of etiquette, patience and overall service.

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eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&Spa Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We really appreciate your sincere and positive comments about our hotel and our staff. I hope we have the pleasure of welcoming you back in the nearest future. Serhad SEFER Front Office Manager serhad.sefer@eserhotel.com More 

London, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 26, 2015

This hotel has great facilities, such as fully equipped gym and swimming pool on the roof with great views. Rooms are spacious and comfortable, but the soundproofing between rooms is very poor. The bathroom is spacious but a shower in the bath is strange. The shower head did not fit into the holder securely enough which made it difficult to... More 

Was this review helpful? Yes
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&Spa Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We are glad that you share your experience with us because the feedback of our guests is extremely important for us to continuosly improve ourselves. We will keep on working to continuosly improve ourselves... More 

A TripAdvisor Member
3 of 5 stars Reviewed February 23, 2015

I have to stay in this hotel regularly. Poor service: I went to the swimming pool lobby and asked a question (do i have to weer a swimcap?!). At the same time the lady picked up the phone without excusing herself and started a conversation... Restaurant: roastbeef was extremely dry and welldone. The grilled chicken was even dryer. Rooms: you... More 

Was this review helpful? Yes
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&Spa Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Kind Regards, Serhad SEFER Front Office Manager serhad.sefer@eserhotel.com More 

Gilze, The Netherlands
1 review
5 of 5 stars Reviewed February 17, 2015

The staff is very friendly and cooperative, food in the restaurant was very good. Every evening live music from a great musician. Rooms were very nice and clean,all together a great service and a very nice hotel/

Was this review helpful? Yes
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&Spa Guest; Thank you very much for your positive comments. We are really pleased to hear that you have enjoyed your stay at Eser Premium Hotel&SPA Hotel. There are no better motivators than our guests' comments. We look forward to welcoming you back very soon. Kind Regards, Serhad SEFER Front Office Manager serhad.sefer@eserhotel.com More 

Esfahan, Iran
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 9, 2015

I have stayed in this for 3 nights, the staff was kind and helpful, the hotel looks nice and clean, and you can try the restaurants around, if you need sim card or any thing to shop just visit the Aritus shopping center around There is a food court on the top of the shopping mall

Was this review helpful? Yes 1
eserpremium h, Ön Büro Müdürü at Eser Premium Hotel & Spa, responded to this review

Dear Eser Premium Hotel&Spa Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We really appreciate your sincere and positive comments about our hotel and our staff. I hope we have the pleasure of welcoming you back in the nearest future. Kind Regards, Serhad SEFER Front Office... More 

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