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Colombo City Hotel

Hotel website
33 Canal Row | Fort Colombo 01, Colombo 00100, Sri Lanka
Special Rate
$65 (USD)
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Colombo City Hotel
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220 Reviews from our TripAdvisor Community

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Traveler rating
    20
    51
    63
    37
    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (220)
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    (65)
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    (55)
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    (45)
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London, England
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A great hotel within 10 minute walk of the main train station. Bright, spotlessly clean room and mine had a view across to the world trade centre. The little balcony was a nice touch, though the doors to this did increase the noise level from the traffic and life below - also the prayer calls can be heard every morning... More 

Was this review helpful? Yes
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Adam, Thank you for the write up. We are trying our best to minimize the noise level and have recently installed heavy curtains with black out material. We offer free Wi Fi in the 2 lobbies, but all city hotels charge for Hi Speed Wi Fi in the rooms which is a tourist board / government regulation, due... More 

Saigon
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 13, 2015

Decent place to stay for your first or last night. Close to restaurants, bars, and shopping. Close to the train station that is commonly used to start your trip around the country. Unfortunately it also close to the loud speakers used to call people to Morning prayer, and the call is quite loud, it will wake you up.

Was this review helpful? Yes
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Sir / Madam, Thank you for your review. We as the management team appreciate your time taken to write a review. Noted your complaint of the "call for prayers" being too loud in the morning, but there is very little that we can do about it as it emanates from a nearby mosque We are looking to sound proof... More 

Colombo, Sri Lanka
Level Contributor
321 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed May 20, 2015

A very good hotel for a business traveler or for a transit traveler to catch transport from Colombo to outstation as the hotel is very conveniently located in Colombo 1 by the road side. Easy access to the main bus stand and Colombo fort railway station. Very close to the most top class hotels and restaurants in the city. The... More 

Was this review helpful? Yes 2
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Ms, Treshi Thank you very much for taking your valuable time to write a review of the hotel. We the management team takes special care and notice to look after our guest comforts and to ensure that our guests have value for their money spent at the hotel and in Sri Lanka in particular. We appreciate our guest comments... More 

Hyderabad, India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 27, 2015

Given the price range and the location this makes the most affordable hotel in Colombo. We arrived early and the check-in was smooth. The hotel staff was very accommodating to any of our request. The room was smaller than usual but since we did not intend to relax for too long in the room we were fine with the room... More 

Was this review helpful? Yes 2
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Rajesh, Thank you very much for taking your valuable time to write a review of the hotel. We the management team takes special care and notice to look after our guest comforts and to ensure that our guests have value for their money spent at the hotel and in Sri Lanka in particular. We appreciate our guest comments... More 

Male
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

Thank all the staff for the friendly environment. But i want make sp thank to Sahan he is outstanding.I think he deserve it.because it feel like he is the one who is taking his responsibilities. He love his work he is not working only for money. during his off hours also he is ready to help the guest. Front office... More 

Was this review helpful? Yes 1
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Ms. Aesha, Thank you very much for taking your valuable time to write a review of the hotel. We the management team takes special care and notice to look after our guest comforts and to ensure that our guests have value for their money spent at the hotel and in Sri Lanka in particular. We appreciate our guest comments... More 

Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 17, 2015

The hotel itself has its own charm though a little old but they were able to keep it tidy. Typical hotel stay with accommodating staffs and a real value for money. What I like most is the surrounding areas. Infront you'll see World Trade Center and next to the hotel is the famed Old Dutch Hospital Precincts that has shops,... More 

Was this review helpful? Yes 2
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Romyr, Thank you very much for taking your valuable time to write a review of the hotel. We the management team takes special care and notice to look after our guest comforts and to ensure that our guests have value for their money spent at the hotel and in Sri Lanka in particular. We appreciate our guest comments... More 

Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 8, 2015

We arrived in the Fort area to spend a few days looking around. The hotel is situated in the Fort section, which in it's self doesn't have tons of sites. We saw the clock tower and walked over to the Pettah market and shopped there. I found we spent more time in the Galle Face Green area (which was completely... More 

Was this review helpful? Yes 1
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Guest, Thank you for taking time off to write a comment. We greatly appreciate the time and effort taken by you for this. We would be glad to welcome you once again to our hotel on your next visit and offer you discounted rates as a repeat guest. The Management Team More 

Mumbai (Bombay), India
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 30, 2015

Nice hotel to stay at. Located in the heart of the city. Very close to the Dutch Hospital and the Galle Face Green. Close to Fort Railway station and Pettah also. Stayed for a night in a triple room. Booked it online. Staff is very helpful.

Was this review helpful? Yes 2
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Aditi, Thank you very much for taking your valuable time to write a review of the hotel. We the management team takes special care and notice to look after our guest comforts and to ensure that our guests have value for their money spent at the hotel and in Sri Lanka in particular. We appreciate our guest comments and... More 

Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 26, 2015

We phoned ahead to book this hotel. We took the train from Jaffna and arrived around 5pm. When we arrived the desk clerk told us the price we given over the phone was wrong and it actually was much higher. He called me a liar when I told him the price we were quoted and he asked for the name... More 

Was this review helpful? Yes 5
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Ms. Tara, We refer to your guest comment and wish to apologize for any inconvenience caused to you during your stay. From what we recall the main issue you had was that our reception staff quoting in USD which is the norm in Sri Lanka and you being Canadian Citizens had assumed that the quote was in your currency,... More 

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Colombo, Sri Lanka
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed March 10, 2015

The food here is not so tasty or value for money , the chairs are horrible . But the roof top is simple awesome. From 5:30 till sundown one of the best scenic restaurants in the area . Not too crowdy too.

Was this review helpful? Yes 5
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Amila, Thank you for your review. Having gone through your comments about the food not been up to standard, we could have had a inquiry to your complaint, if we had specific dates of your visit, as the complain of food is very minimal from the majority of our guests. However we have taken serious note of your... More 

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