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Colombo City Hotel

Hotel website
33 Canal Row | Fort Colombo 01, Colombo 00100, Sri Lanka
Special Rate
$65 (USD)
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1 room 1 guest
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Colombo City Hotel
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226 Reviews from our TripAdvisor Community

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Traveler rating
    20
    53
    67
    37
    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (65)
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Mumbai (Bombay), India
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is located at prime location... you get views of World Trade centre and hilton hotel. Close to colombo railway station 10 min.s walk. Tuktuk from station will charge 150 LKR.rooms are small.. old fashined but clean. The room had small balcony.. just good enough for one person.. good views of WTC and dutch promanade....Roof top resaturant was good..... More 

Was this review helpful? Yes
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Sir, Thank you for your review. Much Appreciated for taking time off to write this We hope you will use our property on your next visit too. When visiting please email us direct and we will offer you the lowest rate possible. Thank you so much once again. The Management Team More 

Liverpool,England
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Colombo City Hotel is situated in the centre of Colombo and offers good, basic, clean accommodation. Price included breakfast which had a wide selection of food. The roof top bar of the hotel which overlooked the city was the ideal place to relax and have a drink. Overall very good value for money in comparison to other hotel in Colombo.

Was this review helpful? Yes
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Ms. Lisa, Thank you so much for your encouraging review. We at Colombo City Hotel greatly appreciate the time taken off your valuable time to write this review. We are extremely grateful to you and we look forward to welcoming you and your friends to our property on your next visit to Sri Lanka and we would be delighted... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location was great (we walked from the train station), the reception counter staff was helpful and the breakfast was decent. Areas for improvement: Free wifi was very slow, beds did not come with a duvet (only a sheet), wardrobe and corners of room had accumulated dust.

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Manager c, Owner at Colombo City Hotel, responded to this review

Dear Ms. Geraldine, Thank you for your time taken to write this review. We very much regret that the wardrobe & corners of the room was dusty. We have taken very serious note of this and have severely warned the house keeping department of the lapse on their part. Reference the complaint of the duvet , since this is a... More 

Negombo, Sri Lanka
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Colombo city hotel has a nice roof top restaurant where you can chill out enjoying the city view. They have a good selection of foreign and local liquor and the prices are reasonable too. We had tried their bites and those were tasty and fresh. The chilli pork dish was the best out of rest of the dishes and i... More 

Was this review helpful? Yes 1
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Suneth, Thank you very much for taking the trouble to write a review of our restaurant. We appreciate you having taken the time and effort to write this which in turn helps us in a great way. We would love to welcome you and your friends & family when you visit Colombo the next time. Negombo is also... More 

Pune, India
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel is the USP of this place. The price of the hotel was decent considering the location of the place. Having all said and done we found the staff to be rude and they also tried to rip us off. We were there only for a day and just had to spend the night before flying... More 

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Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Arpan, We thank you for your review, and the delay in replying was because we wanted to check who was the person on duty at the front desk on 28th MARCH 2015, when you checked in. Had you written your review earlier we would have taken severe disciplinary action against the person concerned, but after almost 5 months... More 

Seremban, Malaysia
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location and price OK, friendly staff and breakfast quite good. Main, and big, complaint is that my online booking specified a non-smoking room, and when I entered the room it was smoky. I complained to the guy and he just opened window and said ok. NOT OK

Was this review helpful? Yes
Manager c, General Manager at Colombo City Hotel, responded to this review

Dear Guest, Whilst thanking you for your review, we have written to you through trip advisor inquiry for your date of stay as we could not get your exact date of arrival. However since we have had no response from you to our request, we shall be glad if you could inform us your date of stay. We are extremely... More 

London, England
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 28, 2015

A great hotel within 10 minute walk of the main train station. Bright, spotlessly clean room and mine had a view across to the world trade centre. The little balcony was a nice touch, though the doors to this did increase the noise level from the traffic and life below - also the prayer calls can be heard every morning... More 

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Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Adam, Thank you for the write up. We are trying our best to minimize the noise level and have recently installed heavy curtains with black out material. We offer free Wi Fi in the 2 lobbies, but all city hotels charge for Hi Speed Wi Fi in the rooms which is a tourist board / government regulation, due... More 

Saigon
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed June 13, 2015

Decent place to stay for your first or last night. Close to restaurants, bars, and shopping. Close to the train station that is commonly used to start your trip around the country. Unfortunately it also close to the loud speakers used to call people to Morning prayer, and the call is quite loud, it will wake you up.

Was this review helpful? Yes
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Sir / Madam, Thank you for your review. We as the management team appreciate your time taken to write a review. Noted your complaint of the "call for prayers" being too loud in the morning, but there is very little that we can do about it as it emanates from a nearby mosque We are looking to sound proof... More 

Colombo, Sri Lanka
Level Contributor
321 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed May 20, 2015

A very good hotel for a business traveler or for a transit traveler to catch transport from Colombo to outstation as the hotel is very conveniently located in Colombo 1 by the road side. Easy access to the main bus stand and Colombo fort railway station. Very close to the most top class hotels and restaurants in the city. The... More 

Was this review helpful? Yes 2
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Ms, Treshi Thank you very much for taking your valuable time to write a review of the hotel. We the management team takes special care and notice to look after our guest comforts and to ensure that our guests have value for their money spent at the hotel and in Sri Lanka in particular. We appreciate our guest comments... More 

Hyderabad, India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 27, 2015

Given the price range and the location this makes the most affordable hotel in Colombo. We arrived early and the check-in was smooth. The hotel staff was very accommodating to any of our request. The room was smaller than usual but since we did not intend to relax for too long in the room we were fine with the room... More 

Was this review helpful? Yes 2
Manager c, Owner at Colombo City Hotel, responded to this review

Dear Mr. Rajesh, Thank you very much for taking your valuable time to write a review of the hotel. We the management team takes special care and notice to look after our guest comforts and to ensure that our guests have value for their money spent at the hotel and in Sri Lanka in particular. We appreciate our guest comments... More 

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