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All 33 Colombo hotels

Cinnamon Grand Colombo

4.5 of 5 Hotel   |   P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Ranked #5 of 33 Hotels in Colombo
A recent review
3 of 5 stars reviewed 1 week ago
Rubaina21 Dubai, United Arab Emirates
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1,599 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Cinnamon Grand Colombo
See the most recent reviews
Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed at the cinnamon grand for 3 nights...The room is old, the shower curtains stained,the coasters in the room worn out..... The best part of the hotel is the yummmm food and awesome desserts only. The concierge provided me incorrect information twice...which was not helpful at all !!!! Ok for a business stay....will not recommend for a holiday...The breakfast rest... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of the Cinnamon Grand Colombo . We are sorry to note that apart from the food that you enjoyed, your stay has not been satisfactory. Please accept our sincere apologies for your disappointment; and we assure you that all the issues you mentioned will be looked into and necessary action taken. Thank you More

San Francisco, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Excellent place to stay, great service and hospitality. Located at the heart of Colombo and all other major hotels are just five minutes drive. Good for business trip, conferences, etc. Rooms and interior looks kinda old and need refurbishment / upgrade, but excellent room service makes up for it. Overall bang for the buck place to stay if visiting Sri... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review and recommendation. We are very pleased to note that you enjoyed the service and hospitality and trust you will stay with us again if you do visit Sri Lanka in the future. Thank you. More

Dhaka Division, Bangladesh
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Use to stay at least once a year for last six years. Easily accessible, massive breakfast menu, eleven fantastic restaurants, festive lobby, walking distance from Gale face for morning/evening walk, food court and super store at the basement of adjacent shopping mall, good value for money.

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary review and recommendation of the Cinnamon Grand Colombo. We are delighted to note that you are a loyal patron and we do appreciate your compliments on our location, breakfast menu and dining options. Once again thank you for your patronage and we look forward to welcome you back. Best regards. More

Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Went on work to colombo stayed 7 nights at the Cinnamon Grand . Rooms a little run down but still comfortable enough especially the beds are real comfy after a hard days of work can sleep right through. Breakfast buffet is one of the best I have seen from the many places I have visited . Excellent choices and vast... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind recommendation. We are pleased to note that you had a comfortable 7 nights stay with us and appreciate your feedback on our amenities and breakfast buffet. However, thank you for your comments which we have noted and will certainly look into. Thank you once again for your... More

Springfield, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Cinnamon Grand is the premier hotel in Colombo... for now. It has everything you could want, big lobby, connection to a shopping mall, fair to good restaurants, room service... The rooms are nice and clean, but just a little worn out. Cinnamon Grand has a good location if you want to vistit the city. The staff is friendly enough,... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of the Cinnamon Grand Colombo. We regret to note that you have not had such a great stay. However, we appreciate your kind compliments on our facilities and location and look forward to indulging you with our cinnamon hospitality in the future. Thank you. More

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in the Cinnamon Grand Hotel in May this year and had a very good and comfortable time. The hotel is connected to a mall and there is a lot of hustle and bustle all through the day in the hotel thus making it a very lively hotel. Fantastic pool, gymnasium, spa and awesome restaurants offering food of different cuisines.... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your appreciative and commending review. We are very pleased that you had a comfortable stay and enjoyed the facilities and dining options and do appreciate your compliments. We trust you will stay with us again in the future for another indulgence in our services and cinnamon hospitality. Best regards. More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First thing to know is that you need to lower your standards when going to Colombo. Hotel was ok, a bit old, room was large but not nicely designed, food was average, service was quite good. Nothing special about this place.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your appreciative and commending review. We are very pleased that you had a comfortable stay and enjoyed the facilities and dining options and do appreciate your compliments. We trust you will stay with us again in the future for another indulgence in our services and cinnamon hospitality. Best regards. More

Emirate of Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went to this hotel with my friends. The rooms were big and clean. Resturants were really amazing, Lagoon seafood resturant was soo good. The hotel is next to small shopping mall and it has huge supermarket..

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. We are so glad you loved the rooms and restaurants, the Lagoon in particular. We look forward to welcome you again, maybe in the near future. Thank you. More

Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A few of my best restaurants in Sri Lanka found at this hotel. It does a grand job to keep Colombo's reputation and trains hundreds of young hoteliers. Thank you all for your commitment towards the industry. I enjoy staying a few nights every 30 days.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for patronizing the Cinnamon Grand Colombo. We are delighted that you enjoy your stays with us and thank you for your valued patronage. We sincerely appreciate your encouraging feedback and look forward to welcome you again for yet another memorable stay with us. Best regards. More

Senior Contributor
29 reviews 29 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here at the CG on business for 5 nights. Great hotel - lovely spacious, clean and modern room, very helpful staff who could not do enough to help. Food was well prepared and catered for all pallets. Breakfast is a buffet, with various different restaurants for evening dinner. Well located for the city - tutus tw abound, offering... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. It is a pleasure to note that being your first time in Sri Lanka you enjoyed your stay with us. We appreciate your compliments on our hotel, rooms, service and our dining options and do look forward to welcoming you and your family to another grand indulgence at Cinnamon... More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Galle Face Green(5)
  • Star hotel(5)
  • Credit card(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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Galle Face Green
Galle Face Green
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