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All 33 Colombo hotels

Cinnamon Grand Colombo

4.5 of 5 Hotel   |   P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Cinnamon Grand Colombo
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Ranked #5 of 33 Hotels in Colombo
A recent review
4 of 5 stars reviewed yesterday
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1,609 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have the VIP package with the Cinnamon Lounge with panoramic view. The personnel working at the Lounge are very friendly and helpful. The rooms are spacious and clean as we have the room on 6th floor I can’t said all rooms could be quiet. The centre of hotels are used for weddings and different celebrations with loud music which... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are glad you had a good stay and enjoyed the hospitality and facilities of the Cinnamon Lounge. We trust you will stay with us again if you do visit Sri Lanka in the future. Best regards. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a lovely restaurant and pub with the friendliest people attending to your every need. we extremely well looked after especially 'Prabath' and all staff.The food and the drink here is incredible. We shall definitely coming back again.Thank You.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of the Cheers Pub at the Cinnamon Grand Colombo. We are delighted you had a great dining experience and appreciate your compliments on the food and friendly staff. Your commendation of Prabath and team will be conveyed as we look forward to welcome you to another memorable indulgence. Thank you. More

Melbourne, Australia
Top Contributor
98 reviews 98 reviews
73 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I must have stayed here more than a dozen times and every time it leaves me with a special memory. As I right this I am digesting quite simply the best Steak and Kidney pie I have ever eaten in more than half a century of pie eating. Cheers puts the English pub trade to shame. The hotel is grand... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and thank you for your loyal patronage. It is a pleasure to note that you have enjoyed every stay and especially our food and hospitality. We sincerely appreciate your valuable feedback on our rooms and amenities and look forward to welcome you on your next visit, to indulge in more of... More

Kolkata
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My first stay at this hotel and it was great. Checking-in was smooth, the room was excellent - comfortable bed, fast wifi & wired internet. The swimming pool was clean and not crowded at all. Everyday received a box of 5 complimentary chocolates :-). Tried out room service as well as one of their many restaurants and the food was... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo. We are glad you had a smooth check-in and enjoyed the room and amenities. We appreciate your encouraging feedback on our dining options and location and of course the grandeur of our patio and look forward to welcome you again in the near future. Thank you. More

Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel for 3 nights and enjoyed every minute it. The staff were friendly, the room was clean and comfortable. We even got to choose the type of pillow we wanted. We made good use of the gym and pool which were excellent. Wifi was tops as was the breakfast. The location was very good as it... More

Was this review helpful? Yes 2
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review and your recommendation of the Cinnamon Grand Colombo. We are delighted to note that you enjoyed your 3 nights stay with us and appreciate your encouraging feedback on our rooms and amenities as well as our friendly staff and location. We are looking forward to welcome you back for yet another memorable stay at the... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The Hotel was a very refreshing change as you drive along the Galle Road in the morning. The night i arrived I was put up in one wing of the hotel with a view of the East side due to VIP movement. The Chinese President was coming the next day. A butler facilitated the check-in in my room. The next... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary review of the Cinnamon Grand Colombo. We are pleased to note that you have had a comfortable stay. We appreciate your valuable feedback on our services and amenities and look forward to have you stay with us again, to indulge in more of our facilities and cinnamon hospitality. Thank you. More

Dhaka City, Bangladesh
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed there every time I have been to Colombo (about 6/7 times). I usually visit every quarter or so, and my office travel desk always picks this hotel. I have absolutely no problem though. I really prefer this place; by now I kind of know everything there is to know :) The rooms are modest, and have all... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your patronage. We are delighted to note that you enjoy your stays with us and that you are looking forward to staying with us again. Thank you for appreciating our rooms and amenities and we too are looking forward to welcome you to yet another memorable and enjoyable stay... More

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Cinnamon last year, it was our first stop in Sri Lanka. The hotel is quiet big with a grand reception hall. It was a warm welcome from staff and other friendly guests. I was impressed with the variety offered at breakfast but the seafood restaurant was definitely the highlight of my stay. The high tea is extremely reasonable... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are delighted to note that the Grand was your first stop in Sri Lanka and that you had a great stay, with your dining experience at the Lagoon topping it off. Thank you for your compliments and your promise to return. We are certainly looking... More

Colombo, Sri Lanka
Top Contributor
104 reviews 104 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Yesterday we attended Cinnamon Grand for a Business function. Function was organized very well. Food was great. Staff was good. The most important thing was food was served hot. That always maintained the Quality. When everything was Great Security was a disaster. Security is not around. After you park they come & request to move vehicle to different places giving... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review on the Business Function at the Cinnamon Grand Colombo. Whilst appreciating your commendation on our food and service we sincerely apologize for the lapse on the part of the security personnel and the inconvenience caused as a result. Thank you for bringing it to our notice; we will look into this and take corrective action.... More

Perth, Australia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night at Cinnamon Grand during a week long trip through Sri Lanka. The hotel is nice and our room was comfortable and didn't feel out dated or in need of renovation, however nothing made me want to give it a four out of five. The hotel is busy and while we arrived after checkin time, we... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are glad you liked the hotel and facilities and appreciate your compliments on our food and location. We do, however, sincerely apologize for the delay you experienced in getting into your room and assure you that measures will be taken to correct this. We trust... More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Galle Face Green(5)
  • Star hotel(5)
  • Credit card(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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Galle Face Green
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