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Cinnamon Grand Colombo

Hotel website
P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Best prices for: 1 room 1 guest
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Cinnamon Grand Colombo
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Cinnamon Grand Colombo
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1,921 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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wolverhampton
Top Contributor
250 reviews 250 reviews
75 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed today NEW

The Cinnamon Grand was one of the lovely hotels we stayed in on a tour of Sri Lanka. It is large and very well done, being modern and stylish in it's style. Service was professional and efficient throughout and a particularly nice touch was complementary fresh juice as we checked in - though we then found this type of hospitality... More 

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Vilufushi
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed today NEW

I booked directly with the hotel this time and included breakfast with the room for 3 adults plus pick-up from the airport, supplying the correct arrival time. I wouldn't think those requests look odd or difficult for a 5-star hotel. I also thought that other occurrences during our short stay wouldn't come up, but I'm inclined to list them all... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

My partner and i travel all over the world and stay in 5 star hotels almost every other week owing to our roles in the entertainment and sports industries and this hotel is by far, one of our favourites! Firstly, we are treated so very well, every time we stay at the Cinnamon Grand. We know a lot of the... More 

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Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the best experience during my trip to Colombo was the stay in this Hotel. Located in the prime locality and walking distance from the beach, the hotel offered it all. The rooms were clean, staff was courteous and service to the tee mark, it has been one of my most memorable stay.

Was this review helpful? Yes 1
Muscat, Oman
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

My biggest complaint about this hotel is upon arrival they informed us that the hotel was overbooked and had therefore upgraded our room to a suite. My booking through Expedia said I was guaranteed a non smoking room and our upgrade was a smoking room. It smelled really bad. We were too exhausted to go back down and complain after... More 

Was this review helpful? Yes 1
London
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed with a friend at this hotel from 9-19 March and we had a wonderful time-loved everything about the hotel especially the coffee stop in the lobby-Roger looked after us so well every morning and even came in specially to say goodbye on our last morning. One room was spotlessly clean and was very quiet which was just what... More 

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I am just spending my last night at Cinnamon Grand Hotel and I am so convinced that there will be no negative surprises that I will write my review right now. This is a really nice hotel in Colombo-3. The rooms are big and comfortable concidering this is a business hotel. The rooms are clean and are being renovated regularly.... More 

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are delighted to note that you had an enjoyable stay and appreciate the confidence you have in us by sending in your feedback prior to departure. We wish you a safe journey. In our endeavour to provide our guests the best possible experience, such feedback on our rooms... More 

Ricepirate
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my standard "go to" hotel in Colombo. Great location, tons of ammenities, and comfortable rooms. The lobby is open and airy and a great place to relax before a meeting. I didn't use the pool, but the bar next to it is the place to be in the evening. Nothing better than a tall G& T after a... More 

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. It is a pleasure to know that you had a satisfying stay with us and we do appreciate your words of praise on our services and location. We thank you sincerely for your patronage and look forward to serving you on your future visits. Best wishes. More 

Pune, Maharashtra, India
Contributor
20 reviews 20 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for a night on my way back to India from Yala. Excellent hotel to stay in Colombo with a lot of buzz. Well located in the business district. Awesome breakfast spread. The rooms are well laid out and very comfy. Would stay at Cinnamon again on my next trip to Sri Lanka.

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo. We are delighted that you enjoyed your short stay and that you would stay with us again. Whilst appreciating your kind commendation on our breakfast buffet and rooms, we are looking forward to welcome you on your next visit, to indulge you with more of our facilities and cinnamon hospitality. Best... More 

Seattle, Washington
Top Contributor
166 reviews 166 reviews
49 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Seems this hotel is the place to be! Not only is it classy and luxurious, but its also a lively place. The big open lobby is a great place to gather and meet with friends. The service is superb. The rooms are not very large, but they are very comfortable, quiet, and have all the modern amenities. Because of the... More 

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary recommendation of the Cinnamon Grand Colombo. We are delighted to note that you enjoyed your stay with us and appreciate your encouraging feedback on our hotel, rooms, amenities and services in particular. We are very glad to know that you will stay with us again and look forward to welcoming you for yet another indulgence... More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(41)
  • Very good(17)
  • Shopping mall(12)
  • Room service(12)
  • Coffee shop(11)
  • Pool area(7)
  • Executive Lounge(7)
  • Galle Face Green(5)
  • Star hotel(4)
  • Breakfast buffet(3)
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