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Cinnamon Grand Colombo

Certificate of Excellence
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P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Cinnamon Grand Colombo
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Cinnamon Grand Colombo
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1,998 reviews from our community

Traveler rating
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    214
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    60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1998)
  • Mar-May only
    (514)
  • Jun-Aug only
    (402)
  • Sep-Nov only
    (427)
  • Dec-Feb only
    (655)
All months
Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Cinnamon Grand Colombo is my only preferred hotel for many reasons such as … - Clean and comfortable rooms with comfortable bedding - Excellent Wifi all across property except Breeze Bar – but if one is sitting at Breeze Bar than playing with electronic gadgets should be a sin – what an ambiance and peaceful tropical setting - Shopping mall... More 

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Delhi
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Over all the stay was fairly comfortable, we had taken 2 rooms there for one night on the 20th of MAy. but one of the rooms was smelling of Cigarettes and the hotel management when approached agreed to change it. The bathroom could have been cleaner. We used the Chinese restaurant for dinner on the 5th, the service was not... More 

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Bengaluru (Bangalore), India
Top Contributor
112 reviews 112 reviews
74 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located very close to the Galle Face sea area and is in a neighborhood where there are lots of hotels or new upcoming hotels. The great thing about this hotel is that it is right beside a shopping arcade. So if you get bored of the hotel food during a long stay, then you can head towards... More 

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Anuradhapura, null, Sri Lanka
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

There's a cocktail bar and an excellent Asian restaurant. And the pool and deck are gorgeous. The best places to stay in Colombo will allow you to make the most of everything this fascinating city has to offer.Colombo has several excellent museums and galleries, but what you don't want to miss is promenading along Galle Road with the sunset and... More 

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Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel in december for 2 nights on half board and must say we absolutely loved it. Service n staff were excellent while the food was some of the best we've ever had in Sri Lanka. They had a nice large pool while we liked the band which played every evening at the poolside bar - pity... More 

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Jakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel in May 2015. This is a giant size hotel with a very well managed service. The facilities in the hotel are excellent with very quick customer service. The staffs are willing to take care of guests with great care. We checked out early in the morning at 5 am & one hotel personnel handed our... More 

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Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 3 days/ 2 nights at the Cinnamon Grand and was a wonderful stay. The staff was very courteous on arrival and we had a prompt check-in. In Room Service was fast and rooms maintained very clean. The house keeping staff ensured you got extra bottles of water and were fast when something was required. The lobby can be a... More 

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Rincon, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

In my opinion, this hotel is more for the jet set and business people. The rooms are very nice and the food is great but the service, especially in the main dining room, is poor. The attached mall is a plus. The lobby is always very noisy and busy and it is not a place to have a small, quiet,... More 

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We went to enjoy the pool at Cinnamon Grand. They do allow non residents to use their pool facilities for a fee of 1500 rupee which is around 7,50 British pounds. The pool is very lovely and large enough to do some lengths. Unfortunately this hotel doesn't allow visitors who use the pool to use the wifi internet. This is... More 

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your compliments on the pool at the Cinnamon Grand Colombo. We are glad you enjoyed it. However, we are so sorry you were unable to use the Wi-Fi; as you are already aware it is only available for in-house guests. We hope this will not deter you from visiting us again and do look forward to your... More 

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On my most recent visit to Colombo my daughter and I frequented the Tea Lounge at this hotel. We were greeted by the friendly staff who knew us as frequent guests at the hotel. It was a pleasure to enjoy the Piano Music of Beverley Rodrigo on Wednesdays and Sundays at this lounge. Mention must be made of the extraordinary... More 

Was this review helpful? Yes 2
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for patronizing the Tea Lounge at the Cinnamon Grand Colombo and for your kind review. We are delighted to know that you enjoyed the hospitality and services of our staff and especially the services of Gayan and Taniya. Thank you for taking the time and making the effort to let us know about their exceptional services. It will... More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(35)
  • Very good(15)
  • Shopping mall(12)
  • Coffee shop(11)
  • Room service(10)
  • Pool area(6)
  • Galle Face Green(5)
  • Executive Lounge(5)
  • Star hotel(4)
  • Credit card(3)
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Bathroom (33)
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Hotel & grounds (204)
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Dining (90)
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Amenities (60)
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Courtyard Suite (51)
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Courtyard Wing Apartment Suite (59)
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Courtyard Wing Standard Deluxe Room (35)
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Main Outdoor Pool (30)
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Premium Wing Executive Room (53)
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Premium Wing Presidential Suite (72)
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Rooftop Pool (Gymnasium) (8)
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The Hotel (70)

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