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Cinnamon Grand Colombo

Certificate of Excellence
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P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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1 room 1 guest
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Cinnamon Grand Colombo
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2,170 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (522)
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Nottinghamshire, United Kingdom
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

After touring India and Sri Lanka this was the perfect hotel to stay for 2 nights at the end of this trip. A quiick check in with friendly staff and soon we were in our well appointed room. The hotel has an excellent location, especially close to Galle Face Green, where the sunsets are simply stunning. Breakfast offered an impressive... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

Super grand and huge! Super grand breakfast and dinner buffet too with local Sri Lankan cuisine mixed with Asian and Western cuisine! A mini mall just next door within 2 mins walking distance adjoining to the main hotel.

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Swanland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent customer service on the Exec Floor ensures a rating of 4/5.the bedrooms and general decor looking tired and not as clean as on previous visits. Service for breakfast in the downstairs cafe is very slow, despite more staff than hotel guests. The CG will need to raise its game to retain customers with all the new hotels being built... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Such a beautiful place and inspirational food, great service and location! Definitely a place I would advise! I remember the waiters were really concerned about our well-being making sure everything was good around the table. And I'll go again! :)

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are very glad you enjoyed the dining experience and cinnamon hospitality and appreciate your words of praise and recommendation. Indeed we are looking forward to your continued patronage. Best regards. More 

Male
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was very well appointed and clean. There was a slight mix up at check-in but it was well handled and sorted out, these thing happen. Breakfast buffet was of a high standard with great variety placing it above your average hotel offering. The staff were fantastic, always attentive. I have read previous reviews contradicting this and think they... More 

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your complimentary review and your high recommendation. We are delighted to note that you had a good stay and enjoyed the facilities and services. Thank you so much for your compliments on our associates; it is always an encouragement to know their hard work and commitment has paid off.... More 

melbourne
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We checked in here with the intention to only stay 1 night but ended up staying 5 nights. The staff were fantastic. The rooms are modern and well designed. The venue itself has a lot of restaurant choices. Positioned well in colombo. Overall a very pleasant stay.

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your excellent review of the Cinnamon Grand Colombo. We are so pleased to know that you extended your stay to indulge in more of our facilities and services. The team too is delighted to have ensured guest satisfaction and we are looking forward to welcome you again for yet another memorable and enjoyable stay at the Grand.... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Amazing hotel with some excellent time spent there stayed there for 5 days had 0 issues huge hotel, has a open party stage right in the middle of the hotel with room surrounding it, but didn't get a bit disturbed be the noise (band playing for wedding) even in the middle of the night has multiple restaurants, and we tried... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing your stay at the Cinnamon Grand Colombo. It is such a pleasure to note that you had 0 issues and had an overall enjoyable stay with us. Thank you for your compliments on our hotel and facilities and we are very glad to note that you experienced all the dining options and we do appreciate your... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in a suite and it was absolutely fantastic. The view through the window was great, room(s) were very clean and beautifully decorated, staff service was flawless. The hotel itself is in the very central area so it is easy to go sightseeing and shopping around Colombo. The hotel itself has a number of great restaurants with nice food... More 

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying in the Cinnamon Grand Colombo and for your kind review. We are delighted that you had a memorable stay and enjoyed the room and amenities as well as the services. Whilst thanking you for your recommendation, we trust we will have the pleasure of welcoming you again to enjoy more of our facilities and cinnamon hospitality.... More 

Chennai (Madras), India
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful luxurious hotel with class..the architecture,location,food everything is good there....hospitality at its best...love the courtyard view rooms...fantastic spread for breakfast and the view is amazing...travel desk helps you to ease your travel plan and help you visit the important places around.you can take cool dip in the pool surrounded by garden...you can also enjoy authentic Sri Lankan cuisine in a... More 

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your complimentary review. Your compliments on the hotel, facilities and services are greatly appreciated and we are so glad that you had an enjoyable stay and particularly note your experience at the Nugagama. We trust you will continue to stay with us on your future visits to Sri Lanka... More 

Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

upon arrival you will be wowed! It reminded me of when you are checking into a Las Vegas hotel on the strip. There is a definate buzz about this place. The rooms though are not as lavish as we expected. In all fairness though they are clean and the beds are comfortable. Also this is the only hotel that we... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for sharing your review of your stay at the Cinnamon Grand Colombo. Whilst it is a pleasure to note your promise to return, we are concerned about the issues you faced. On investigating further, we must say we did not receive any other complaints of this nature; however, we sincerely wish you a speedy recovery and look forward... More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(35)
  • Very good(15)
  • Shopping mall(12)
  • Coffee shop(11)
  • Room service(10)
  • Pool area(6)
  • Galle Face Green(5)
  • Executive Lounge(5)
  • Star hotel(4)
  • Credit card(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,377 photos of this hotel

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Hotel & grounds (218)
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Pool/beach area (65)
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Bathroom (33)
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Dining (94)
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View from room (26)
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Amenities (60)
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Courtyard Suite (51)
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Courtyard Wing Apartment Suite (59)
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Courtyard Wing Standard Deluxe Room (35)
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Main Outdoor Pool (30)
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Premium Standard Room (47)
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Premium Suite (71)
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Premium Wing Executive Room (53)
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Premium Wing Presidential Suite (72)
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Restaurants and Bars (58)
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Rooftop Pool (Gymnasium) (8)
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The Hotel (70)

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Pool/beach area (1)
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Hotel & grounds (3)
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