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Cinnamon Grand Colombo

4.5 of 5 P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Cinnamon Grand Colombo
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Cinnamon Grand Colombo
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1,631 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (405)
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  • Dutch first
  • English first
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  • German first
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  • All months
    (1631)
  • Mar-May only
    (383)
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    (469)
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for just one night before we headed back to America after a holiday around Sri Lanka. Was very impressed with the choice of restaurants here and quality of food. For what we paid this hotel is most certainly worth the money. Also its close to a shopping arcade and the beach. Would recommend to anyone.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What an amazing stay. The rooms are beautifully appointed with all modern facilities. There are oodles of fine restaurants to dine at, an idyllic pool in a tropical setting with a nearby bar, sauna, spa, gym, you name it, the cinnamon grand has it. There is even free wifi throughout. And the room rates are extremely reasonable. The hotel is... More

Was this review helpful? Yes 1
Zurich, Switzerland
Top Contributor
72 reviews 72 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for 3 nights. The hotel is very large and offers various restaurants, pools and bars. We had an executive room which offered all standard amenities but nothing more. Various meetings, conferences and other events took place during our stay and probably throughout the year. This is probably the best hotel in Colombo to be when you are... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo. We are very sorry to note that you have not enjoyed your stay, although you have recommended our amenities, which we do appreciate. However, I sincerely hope you will give us another opportunity to let you truly experience the grand indulgence of the Cinnamon Grand. Best regards. More

Kuwait City, Kuwait
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

One of the large hotels in Colombo. We stayed for 2 days and it was quite comfortable. The rooms were spacious with good service. Hotel staff are friendly and there was a variety of excellent restaurants within the hotel. It is centrally located and it was easy to get around Colombo using their limousine service at a reasonable price.

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are very pleased that you had a comfortable stay and enjoyed the rooms and facilities as well as the services of our friendly staff. We trust you will stay with us again. Thank you. More

Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has every comfort you could need whenever you need it. The service was superb and delivered with genuine warmth which is supprising considering the corporate nature of this hotel. The food in the Lagoon restaurant was sublime it was my favourite restaurant in Sri Lanka. The negative aspects were that the service around the pool was rather disorganised... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo. It is pleasure to note that it was a perfect end to your holiday. We appreciate you taking your time to commend our services and hospitality, and we are very glad that you enjoyed your dining experience at the Lagoon. We have however, also noted your comments which will be taken... More

Secunderabad
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Good Reception, Good Receiving, Good Attention, Good Lobby, Good Rooms, Good Breakfast, Good Swimming pool, Good Pub and Good Seafood Restaurant....Simply i can rate it as excellent over all. I love to stay there next time also. This is my second time stay in this hotel....

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for patronizing the Cinnamon Grand Colombo. We are delighted that you loved your stay with us and appreciate your commendation of our rooms and amenities. It will be our pleasure to welcome you back on your next visit, to indulge in more of our services and cinnamon hospitality. Thank you. More

Moscow, Russia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hospitable hotel welcomes you with its crowded lobby and a glass of iced juice. Despite of hundreds of people around the reception team provides guests with the proper attention and excellent service. The hotel consists of two wings - the Premium and the Courtyard (the latter was ours). The Premium wing stroke me with its majestic Atrium.. To be... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review and your recommendation of the Cinnamon Grand Colombo. We are delighted to note that you have had a great stay and enjoyed our services and facilities. We are pleased that our breakfast buffet and some of our restaurants have exceeded your expectations, but we do sincerely apologize for your disappointment at our sea food... More

United Kingdom
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel should be one of the best 5 star hotels in Colombo but was a great disappointment. The rooms are outdated and the bathrooms are really run down. It is absolutely NOT worth the money I paid for. When I arrived at the reception, I told the receptionist that we had been in the jungle for two weeks and... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your feedback. We regret to note that you have not had a pleasant stay at our hotel and apologize sincerely for the inconveniences caused to you. We assure you that all of these issues will be addressed in our on-going endeavour to provide premium services to our valued guests.... More

Bangalore, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Brilliant place. One of the happening places in Colombo. Good Food and Beer at the Pub. Did not get a reservation here as it was close to new year's, but this sure is one happening place. Their Christmas decorations was outstanding. A must go to place in Colombo

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cheers Pub at the Cinnamon Grand Colombo. We do appreciate your patronage and your recommendation and look forward to welcoming you to a memorable indulgence in the near future. Best wishes. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I am from room 811 and I came down to have break fast at 2:40pm today to the coffee shop! At of all, all the seats were full except for one table. I asked the supervisor who is wearing a suit, to move the table aside since there was sunshine on the table. The guy said no!!! So I found... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. Please accept our sincere apologies for the inconvenience caused to you. We will certainly investigate into the issues you have mentioned and take the necessary corrective action. In the meantime, please accept our sincere apologies once again. Thank you. More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Galle Face Green(5)
  • Star hotel(5)
  • Credit card(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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