We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cinnamon Grand Colombo

Certificate of Excellence
Hotel website
P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Cinnamon Grand Colombo
Professional photos View all
Browse nearby
Cinnamon Grand Colombo
Write a Review

1,999 reviews from our community

Traveler rating
    876
    783
    214
    66
    60
See reviews for
364
617
137
567
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1999)
  • Mar-May only
    (515)
  • Jun-Aug only
    (402)
  • Sep-Nov only
    (427)
  • Dec-Feb only
    (655)
All months
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

We thoroughly enjoyed our night of luxury at this hotel . We arrived early and were given our room straight away. Great facilities and restaurants to choose from - we didn't want to leave ! Staff were welcoming , helpful and friendly - my husband enjoyed the great fitness equipment and rooftop pool - and the breakfast was excellent we... More 

Was this review helpful? Yes
Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Cinnamon Grand Colombo is my only preferred hotel for many reasons such as … - Clean and comfortable rooms with comfortable bedding - Excellent Wifi all across property except Breeze Bar – but if one is sitting at Breeze Bar than playing with electronic gadgets should be a sin – what an ambiance and peaceful tropical setting - Shopping mall... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you so much for your very complimentary review of the Cinnamon Grand Colombo. It was such a pleasure for my team and I to read your detailed reasons for patronizing the Grand and for your words of praise. We deeply value your relationship with Cinnamon Grand and are committed to providing you with the highest level of service, simply... More 

Delhi
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Over all the stay was fairly comfortable, we had taken 2 rooms there for one night on the 20th of MAy. but one of the rooms was smelling of Cigarettes and the hotel management when approached agreed to change it. The bathroom could have been cleaner. We used the Chinese restaurant for dinner on the 5th, the service was not... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review. We are extremely concerned to note your dissatisfaction and the inconvenience you have faced. We believe it is not the Cinnamon Grand you have stayed at, since there is no renovation taking place in this hotel, however, we hope we would have an opportunity to serve you sometime in the future with our services and... More 

Bengaluru (Bangalore), India
Top Contributor
112 reviews 112 reviews
74 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located very close to the Galle Face sea area and is in a neighborhood where there are lots of hotels or new upcoming hotels. The great thing about this hotel is that it is right beside a shopping arcade. So if you get bored of the hotel food during a long stay, then you can head towards... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are pleased to note that you had a good stay and appreciate your words of praise on our rooms and location. However please accept our sincere apologies for the issues you faced with the service. The hotel is actively working to improve service levels and... More 

Anuradhapura, null, Sri Lanka
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

There's a cocktail bar and an excellent Asian restaurant. And the pool and deck are gorgeous. The best places to stay in Colombo will allow you to make the most of everything this fascinating city has to offer.Colombo has several excellent museums and galleries, but what you don't want to miss is promenading along Galle Road with the sunset and... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are delighted to note that you enjoyed the cocktail bar and the cuisine. We appreciate your words of praise and look forward to welcome you again to another indulgence in our services and cinnamon hospitality. Best wishes. More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the hotel in december for 2 nights on half board and must say we absolutely loved it. Service n staff were excellent while the food was some of the best we've ever had in Sri Lanka. They had a nice large pool while we liked the band which played every evening at the poolside bar - pity... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are delighted to know that you had a great stay and enjoyed the facilities and services and of course, the food. We are glad you liked the entertainment and activities too. Thank you for your comments however, refurbishment is in the pipeline and we look... More 

Jakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel in May 2015. This is a giant size hotel with a very well managed service. The facilities in the hotel are excellent with very quick customer service. The staffs are willing to take care of guests with great care. We checked out early in the morning at 5 am & one hotel personnel handed our... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review and recommendation of the Cinnamon Grand Colombo. We are very pleased to note that you had a truly enjoyable stay with us. Thank you for your words of praise on our rooms and amenities as well as our services. The team would certainly be encouraged to know that they have ensured total guest satisfaction. Although... More 

Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent 3 days/ 2 nights at the Cinnamon Grand and was a wonderful stay. The staff was very courteous on arrival and we had a prompt check-in. In Room Service was fast and rooms maintained very clean. The house keeping staff ensured you got extra bottles of water and were fast when something was required. The lobby can be a... More 

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind recommendation. We are delighted to note that you enjoyed your stay and appreciate your compliments on the courteous services of our team. We trust you will stay with us again and enjoy more of our facilities and cinnamon hospitality. Best wishes. More 

Rincon, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

In my opinion, this hotel is more for the jet set and business people. The rooms are very nice and the food is great but the service, especially in the main dining room, is poor. The attached mall is a plus. The lobby is always very noisy and busy and it is not a place to have a small, quiet,... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for choosing the Cinnamon Grand Colombo for your stay in Colombo; I regret to read that your stay in the hotel has not been typical of guests’ experiences. Please accept our sincere apologies for the inconvenience due to the issues you faced. The hotel is actively working to improve service levels and as such we greatly appreciate your... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We went to enjoy the pool at Cinnamon Grand. They do allow non residents to use their pool facilities for a fee of 1500 rupee which is around 7,50 British pounds. The pool is very lovely and large enough to do some lengths. Unfortunately this hotel doesn't allow visitors who use the pool to use the wifi internet. This is... More 

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your compliments on the pool at the Cinnamon Grand Colombo. We are glad you enjoyed it. However, we are so sorry you were unable to use the Wi-Fi; as you are already aware it is only available for in-house guests. We hope this will not deter you from visiting us again and do look forward to your... More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(35)
  • Very good(15)
  • Shopping mall(12)
  • Coffee shop(11)
  • Room service(10)
  • Pool area(6)
  • Galle Face Green(5)
  • Executive Lounge(5)
  • Star hotel(4)
  • Credit card(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,320 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (679)
Viewed
Pool/beach area (59)
Viewed
View from room (26)
Viewed
Room/suite (128)
Viewed
Bathroom (33)
Viewed
Hotel & grounds (204)
Viewed
Dining (90)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (8)
Viewed
Other (129)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (614)
Viewed
Amenities (60)
Viewed
Courtyard Suite (51)
Viewed
Courtyard Wing Apartment Suite (59)
Viewed
Courtyard Wing Standard Deluxe Room (35)
Viewed
Main Outdoor Pool (30)
Viewed
Premium Standard Room (47)
Viewed
Premium Suite (71)
Viewed
Premium Wing Executive Room (53)
Viewed
Premium Wing Presidential Suite (72)
Viewed
Restaurants and Bars (58)
Viewed
Rooftop Pool (Gymnasium) (8)
Viewed
The Hotel (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (3)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay