We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 Colombo hotels

Cinnamon Grand Colombo

4.5 of 5 Hotel   |   P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Hotel amenities
Save Saved
You added Cinnamon Grand Colombo to your Saves list
Cinnamon Grand Colombo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
83%
Ranked #4 of 32 hotels in Colombo
A recent review
5 of 5 stars reviewed yesterday
ftibangalore bangalore
  • Overview
  • Reviews (1,506)
  • Photos (564)
  • Amenities
  • Q&A
  • Room tips (373)
  • Location
  • More
Write a Review

1,506 people have reviewed this hotel

Traveler rating
    660
    583
    163
    54
    46
See reviews for
260
468
110
461
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
bangalore
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

this hotel is huge with many rooms and other facilities. There were different functions being organized at the same time. The service was excellent and staff very courteous. A big thank you all. This was my second visit and shall return and recommend to anyone visiting Colombo.

Was this review helpful? Yes
Melbourne, Australia
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Don't get me wrong, this is a really nice place but when I showed up a the check-in counter I was instantly greeted by someone who looked at me - down their nose... I had been on tour in Sri Lanka for 3 weeks staying in basic accommodation and wanted somewhere nice to stay for my final night before flying... More

Was this review helpful? Yes
Utsunomiya, Japan
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed here many times and it is a workd class hotel. This country will become an international hot spot within 5 years (or less) and this is a good place to stay until they finish newer and better places over time. The concierge level is worth the extra money., I always stay here

Was this review helpful? Yes
Spain
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Would return to this hotel without a doubt. Very gracious and courteous staff, friendly and they go out of their way to make you feel welcome and special even though it is a large and busy hotel. Nice relaxing pool area and the hotel offers a great selection of restaurants - try the fish/seafood one its quite special! Rooms well... More

Was this review helpful? Yes
Sutton Coldfield, United Kingdom
Top Contributor
113 reviews 113 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A pleasant stay in what is a very big hotel. The reception is enormous and the rooms feel a little bit business focused but outside of that the facilities are pretty good with a reasonable choice of eateries with food that didn't disappoint and well maintained communal areas.

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Visited our home from home (the Cinnamon Grand Colombo) in June this year. It truly is a delight to stay in this hotel. Being frequent visitors, we were greeted by all of the staff as if we are part of one big happy family. The staff are very courteous and definitely a great asset. The hotel is very clean, efficiently... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review and especially your recommendation of the Cinnamon Grand Colombo. We are delighted that you enjoyed your stay and our hospitality. We greatly appreciate your loyal patronage and are most delighted that you consider Cinnamon Grand your “home from home”. Thank you for your encouraging feedback on our facilities and especially your compliments to our staff,... More

uk
Top Contributor
54 reviews 54 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for one night before our connecting flight to hambantota. We organised the transfer through the hotel a week before, communication was good and the transfer guy was waiting to collect us at the airport. The transfer took about 35 minutes in a comfortable air conditioned car with water and towels. This cost 50 usd which was more than... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your descriptive and complimentary review. We are delighted that you enjoyed your stay with us and thank you for your recommendation. We appreciate your valuable feedback on our rooms, amenities, location, staff and food and note that you have specially enjoyed the extra facilities available for guests staying on... More

Chester, UK
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

July 2014. I spent ages picking which hotel to stay in for 4 days whilst I visited my daughter who was volunteering in Maharagama (small village about 15 kms outside of city). I selected the Kingsbury at first....but having read some negative reviews on here....called the travel agent and changed to the Cinnamon Grand. I think that was a mistake... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. We are sorry that you did not enjoy the location and did not get the feel of being close to the ocean. We appreciate however, your compliments on our staff and room as well as our facilities, and in particular the spa and staff as well as the concierge and hope you... More

Melbourne
Top Contributor
61 reviews 61 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Sri Lanka - the land of tea. Very excited about high tea in Sri Lanka. Planned for high tea at Galle Face (where we stayed), but no go, due to renovations. So we tried the Cinnamon Grand. Atmosphere - well, we are pretty focussed on the 'colonial feel', none here, could have been anywhere in the world - the standard... More

Was this review helpful? Yes
Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The rooms are updated with light doors that would pass the noise from the outside to the room. The staff on the other hand are beyond horrible.. We made a booking with the credit card and it was all paid yet the res. department saw a need to get so rude and send an email threatening to cancel the booking... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. We apologize for the issues you faced during your stay with us and assure you that we are investigating into them in order to take corrective action so that it does not happen again. We do hope this will not deter you from staying with us in the future; and that you... More

Owners: What's your side of the story?
If you own or manage Cinnamon Grand Colombo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Cinnamon Grand Colombo? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Star hotel(5)
  • Galle Face Green(5)
  • Breakfast buffet(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz, Expedia, Agoda, TravelClick, Tingo, getaroom.com, BookingOdigeoWL, Despegar.com, HotelTravel.com, Otel and Venere so you can book your Cinnamon Grand Colombo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

564 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (538)
Viewed
Bathroom (20)
Viewed
Room/suite (86)
Viewed
Hotel & grounds (152)
Viewed
Dining (65)
Viewed
Pool/beach area (46)
Viewed
Family/play areas (2)
Viewed
View from room (22)
Viewed
Other (145)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (3)
Viewed
Other (13)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Colombo #2 Business Hotel in Colombo #3 Luxury Hotel in Colombo #3 Romantic Hotel in Colombo #4 Family Hotel in Colombo
Hotel Class
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center.Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access.The hotel’s 14 restaurants provide an electric mix of international cuisines, including award winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill.To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub’, and enjoy a wide range of cocktails, beer and fresh juices.There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard.Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
Number of rooms
501

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer