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Cinnamon Grand Colombo

4.5 of 5 P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Cinnamon Grand Colombo
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Cinnamon Grand Colombo
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1,725 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wattala, Sri Lanka
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I went to Mrs. Sujatha Arnold's daughters weeding reception. Staff was excellent. Very courteous and eager to help. Excellent food.The centre stage was with cascading water steps and large illumination.Seating arrangements and other facilities beyond standards.

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New York
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

One of the no brainer places to stay at in Colombo! A lively lobby with good rooms and courteous staff makes this one of the nicer places to stay at in Colombo. Breakfast is good.. and the coffee stop in the lobby is a fun place to relax and have a coffe and chill. The poolside is lovely and the... More 

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Bristol
Contributor
18 reviews 18 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my second visit to the Cinnamon Grand and I am pleased to report I thought the standards in every way were much improved and very good indeed. The room was very nice, the service especially in the business lounge very good indeed, the food was nice and the Christmas Decorations especially outside are lovely - would recommend a... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Cinnamon Grand Colombo is an excellent place to stay if you want a variety of choice of where to dine, but not leave the grounds of the hotel. On our first evening (of 3) we ate outside and were entertained by dancers. I struggled to enjoy the food as it was a little too spicy for me (not a... More 

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Mumbai (Bombay), India
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel on many occasions. Rooms are good, but furnishing is old. Particularly for business travelers who need many charging points, it needs to have many electrical outlets. Bathroom size is a bit small.

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Stoke-on-Trent, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 3 days at this hotel. Staff very pleasant, very helpful. Swift booking in process. Room good, clean, choice of pillows. B/fast had a good selection. Pool area was very clean and well presented. Free wifi, nice bakery on site. Would definitely stay here again

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Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We were there for a 1 night stay and found that this hotel does not live up to it's name. I agree with other reviewers, the only thing GRAND here is the lobby. It was quite nice, and were were there when the Christmas decorations were going up... we counted at least 15 different Christmas trees, and there were many... More 

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your review. Let me begin by sincerely apologizing for the disappointment and hassle experienced by you, due to the several issues you faced during your short stay with us. The problems you encountered are not in keeping with the high standard that we try to portray at all times,... More 

Dubai, United Arab Emirates
Top Contributor
54 reviews 54 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the best hotels in colombo, Stayed for 2 days and all facilities are welcoming except bell service & room key cards. As card will deactivate on every 8hours and you have to re-validate every time and i was having 6 card for 3 days..stay

Was this review helpful? Yes 2
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary review of the Cinnamon Grand Colombo. We are very glad you enjoyed the facilities; however, we apologize for the inconvenience and hassle. The room key cards are programmed to deactivate only on departure of the guest, however we have taken this up for further investigation. We do hope this will not deter you from staying... More 

Singapore
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice and comfortable room with free wifi everywhere in hotel. Provides a selection of pillows to suit guest preference and provides iron, ironing board, weighing scale and bathrobe. Good buffet breakfast spread too - wide selection of deserts!

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your recommendation. We are delighted that you had a great time and found your stay enjoyable and value for money. We do appreciate your compliments and look forward to welcome you again. Best regards. More 

Dhaka City, Bangladesh
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife, daughter and I spent a couple of nights at this hotel on our way to a holiday in the Maldives. What I liked most about this experience was that the entire stay,from our pick up at the airport by the hotel to our transfer back to the airport, was absolutely seamless and without any hitch. In between,exceptionally competent... More 

Was this review helpful? Yes 2
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. It is a pleasure to know that you had a pleasant and happy stay with us and enjoyed the exceptional service provided by our committed and hardworking staff. Thank you so much for your compliments to them. We appreciate your encouraging feedback on our décor and food offerings as well and hope... More 

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Room service(12)
  • Coffee shop(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Galle Face Green(5)
  • Star hotel(5)
  • Credit card(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#1 Spa Hotel in Colombo
#2 Business Hotel in Colombo
#3 Family Hotel in Colombo
#4 Luxury Hotel in Colombo
#4 Romantic Hotel in Colombo

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