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All 33 Colombo hotels

Cinnamon Grand Colombo

4.5 of 5 Hotel   |   P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Ranked #5 of 33 hotels in Colombo
A recent review
4 of 5 stars reviewed 2 days ago
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1,571 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (387)
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Kuwait
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent 2 days here (making use of the day rate till 8pm on the second day) as a stop over on our journey. We had an executive room which is well worth the extra money. The service is very good. Our butler was very helpful. However the breakfast offered in the executive lounge is small. The general breakfast buffet... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and your kind review. We are glad you had a pleasant stay and thank you for appreciating the facilities at our Executive floor. We do hope you will find the opportunity to stay with us for a longer period, should you decide to visit Sri Lanka in the future. Thank you. More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Cinnamon Grand twice, and the most recent stay was for a week. The staff were very attentive and the rooms were comfortable. One big benefit of staying here was the wide choice of restaurants/bars/cafes. We tried about 4-5 of them, and were very impressed with them all. Tao restaurant was a highlight, and there is... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at Cinnamon Grand Colombo and thank you for being our valued guest. It is heartening to learn you enjoyed your stay at our hotel and that you were pleased with our rooms, facilities, dining options and service. We are very glad you enjoyed your dining experiences at Tao and Echo and look forward to your future... More

San Diego, California
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Cinnamon Grand is one of those very large and busy international hotels that you find in all big cities of the world. It doesn't have much charm, but it offers all the modern comfort you expect from this type of establishment - and in Sri Lanka where things can be a little hectic, it really matters. I don't think... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you so much for choosing to stay at the Cinnamon Grand Colombo and for your review. We are pleased that our restaurants and certain areas have exceeded your expectations, but we have lacked in certain departments, especially the front office. Thank you for bringing it to our notice and rest assured we will work towards improving the service. Whilst... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is fantastic, especially compared to the other option in Colombo. The two main issue I had were firstly, Colombo is going through a boom and therefore there are lots of construction sites / roadworks .etc. everywhere, including in front of the hotel. This results in dust and some noise. Of course this is not the fault of the... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your review. We regret to note that you have not had a pleasant stay at our hotel, with the exception of our varied facilities and of course our shoe shine valet. We do sincerely apologize for the inconvenience and poor experience faced by you. The issues you have mentioned... More

Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We booked a triple room here for about 160€! First they gave us a smoking room, which smelled very very very badly! Then after we complained, they wanted to give us the suite, because they said all rooms were fully booked! That would have been good customer service. But then they changed their mind and gave us just another room.... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo. Whilst appreciating your feedback it is very regretting to learn that you were disappointed with our service and we apologize for the inconvenience that has been caused to you as a result. However we have taken particular note of the issues you have highlighted and will certainly have them rectified. Please... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

have been a regular at the grand for the last 03 years. We always make sure we stay a couple of nights and relax before we start our holiday in Sri Lanka. Spacious and comfortable rooms with a very friendly and helpful team. All rooms have free wi-fi and good air conditioning.. we always make sure we have our first... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your complimentary review. We are delighted to note that you consider the Grand as your "home away from home" and thank you for your patronage. We appreciate your encouraging feedback on our rooms, amenities and services as well as your compliments to Tharangi. It is also a pleasure to... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Very good hotel and service. The price seems to be a little jacked up for a Sri Lankan Hotel. If you are a tourist on a good budget this is a great place. Very central and amazing service. Lovely spacious rooms and amazing room service.

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We appreciate your commendation on our hotel and services and trust you will stay with us again, if you visit Sri Lanka in the future. Best regards. More

Brisbane, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed for around 9 days in August 2014. This was our second stay at this hotel. The hotel is well located close to shops, restaurants, etc. The room was clean well equipped, the bed comfortable, and the staff very friendly. Special mention needs to be made of the The Courtyard Restaurant where we had breakfast. The... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your stay at the Cinnamon Grand Colombo and for your kind review. It is a pleasure to know that you enjoyed your stay on the executive floor. We are also glad that you enjoyed the food and service at breakfast time and appreciate your compliments to the staff. They do work very hard to ensure guest satisfaction.... More

Sutton Coldfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with my family in July 2014. It was off season. Rooms were well maintained and well air-conditioned. Some unsightly maintenance work going on outside, and the outdoor pool did not look great. But other than that, a good place to stay in Colombo City Centre!

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are pleased you had a good stay with us and look forward to welcome you again for another memorable stay at the Grand. Thank you. More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for 3 nights in July and must say it was a very comfortable stay. I reached early around 6am and the check-in was very prompt which was great since I needed a quick nap before leaving for work :) The hotel is nicely located facing the sea. The breakfast spread is very good with a... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are glad to note that you had a great stay and appreciate your compliments. We trust you will stay with us again on your next visit to Sri Lanka. Best regards. More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Star hotel(5)
  • Galle Face Green(5)
  • Breakfast buffet(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

590 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Colombo #2 Business Hotel in Colombo #3 Romantic Hotel in Colombo #4 Family Hotel in Colombo #4 Luxury Hotel in Colombo
Hotel Class
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center.Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access.The hotel’s 14 restaurants provide an electric mix of international cuisines, including award winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill.To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub’, and enjoy a wide range of cocktails, beer and fresh juices.There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard.Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
Number of rooms
501

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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