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All 32 Colombo hotels

Cinnamon Grand Colombo

4.5 of 5 Hotel   |   P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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83%
Ranked #4 of 32 hotels in Colombo
A recent review
5 of 5 stars reviewed yesterday
CJMarbella Spain
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1,503 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (372)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
  • Portuguese first
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English first
Spain
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Would return to this hotel without a doubt. Very gracious and courteous staff, friendly and they go out of their way to make you feel welcome and special even though it is a large and busy hotel. Nice relaxing pool area and the hotel offers a great selection of restaurants - try the fish/seafood one its quite special! Rooms well... More

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Sutton Coldfield, United Kingdom
Top Contributor
108 reviews 108 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

A pleasant stay in what is a very big hotel. The reception is enormous and the rooms feel a little bit business focused but outside of that the facilities are pretty good with a reasonable choice of eateries with food that didn't disappoint and well maintained communal areas.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Visited our home from home (the Cinnamon Grand Colombo) in June this year. It truly is a delight to stay in this hotel. Being frequent visitors, we were greeted by all of the staff as if we are part of one big happy family. The staff are very courteous and definitely a great asset. The hotel is very clean, efficiently... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review and especially your recommendation of the Cinnamon Grand Colombo. We are delighted that you enjoyed your stay and our hospitality. We greatly appreciate your loyal patronage and are most delighted that you consider Cinnamon Grand your “home from home”. Thank you for your encouraging feedback on our facilities and especially your compliments to our staff,... More

uk
Top Contributor
54 reviews 54 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for one night before our connecting flight to hambantota. We organised the transfer through the hotel a week before, communication was good and the transfer guy was waiting to collect us at the airport. The transfer took about 35 minutes in a comfortable air conditioned car with water and towels. This cost 50 usd which was more than... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your descriptive and complimentary review. We are delighted that you enjoyed your stay with us and thank you for your recommendation. We appreciate your valuable feedback on our rooms, amenities, location, staff and food and note that you have specially enjoyed the extra facilities available for guests staying on... More

Chester, UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

July 2014. I spent ages picking which hotel to stay in for 4 days whilst I visited my daughter who was volunteering in Maharagama (small village about 15 kms outside of city). I selected the Kingsbury at first....but having read some negative reviews on here....called the travel agent and changed to the Cinnamon Grand. I think that was a mistake... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. We are sorry that you did not enjoy the location and did not get the feel of being close to the ocean. We appreciate however, your compliments on our staff and room as well as our facilities, and in particular the spa and staff as well as the concierge and hope you... More

Melbourne
Top Contributor
61 reviews 61 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Sri Lanka - the land of tea. Very excited about high tea in Sri Lanka. Planned for high tea at Galle Face (where we stayed), but no go, due to renovations. So we tried the Cinnamon Grand. Atmosphere - well, we are pretty focussed on the 'colonial feel', none here, could have been anywhere in the world - the standard... More

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Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms are updated with light doors that would pass the noise from the outside to the room. The staff on the other hand are beyond horrible.. We made a booking with the credit card and it was all paid yet the res. department saw a need to get so rude and send an email threatening to cancel the booking... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. We apologize for the issues you faced during your stay with us and assure you that we are investigating into them in order to take corrective action so that it does not happen again. We do hope this will not deter you from staying with us in the future; and that you... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This restaurant only opened in July 2014 and operates only in evening after 6:30pm. In the morning it is used to serve the breakfast buffet but in the evening is transformed into a Chinese/Thai restaurant. We arrived (4 + 1 wheelchair for my son) without reservation at about 8:30pm and the restaurant was full or had reserved tables for guests... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary review of the recently opened Noodles Restaurant at the Cinnamon Grand Colombo. We are delighted to know that you had a great dining experience and enjoyed the food and service. We are also pleased to note that you were well looked after by the Manager, Mr. Ashran Amit, to whom it will be my pleasure... More

Brugg, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A superb hotel with everything you could ever want. A small but clean gym, a nice outside pool, a few great restaurants and a very nice room. There's also a hair dresser I unfortunately cannot recommend to people who don't have hair like sri lankans.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are delighted that you had a great stay with us and look forward to welcome you again on your next visit to Sri Lanka! Best regards. More

Beirut, Lebanon
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

beautiful hotel....very huge....like the food...good prices...you can walk near it .....staff very friendly.....very clean ....big rooms and very calm.....i enjoyed a lot and wasn t expecting to like it as i did....i hope you ll like it as i did....like the view too.you will be able to swim too...there a italian restaurant in it very good prices and very clean

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for taking time to review the Cinnamon Grand Colombo. We are very pleased to note that you had an enjoyable stay and appreciate your compliments. We are very pleased that we exceeded your expectations and trust you would stay with us again in the future. Thank you. More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Star hotel(5)
  • Galle Face Green(5)
  • Breakfast buffet(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Colombo #2 Business Hotel in Colombo #3 Romantic Hotel in Colombo #3 Luxury Hotel in Colombo #4 Family Hotel in Colombo
Hotel Class
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center.Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access.The hotel’s 14 restaurants provide an electric mix of international cuisines, including award winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill.To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub’, and enjoy a wide range of cocktails, beer and fresh juices.There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard.Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
Number of rooms
501

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