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All 33 Colombo hotels

Cinnamon Grand Colombo

4.5 of 5 Hotel   |   P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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83%
Ranked #5 of 33 hotels in Colombo
A recent review
5 of 5 stars reviewed 2 days ago
AichaIchar Antalya, Turkey
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1,519 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (374)
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English first
Antalya, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I had an excellent and one of the most relaxing stays in this hotel. The rooms are spacious, beautiful and super clean. The service is splendid and the staff is very polite and helpful. It is costly and therefore not for budget travelers. I would highly recommend it for families and couples.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are delighted that you had a splendid stay and enjoyed our hospitality. We do appreciate your encouraging feedback and look forward to welcome you again for yet another memorable stay with us, if you do visit Sri Lanka in the future. Best regards. More

London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is a really buzzy hotel with lots going on in the lobby. It has a good feel to it. Rooms are fine but small thin towels, tiny bathrobes (I asked for bigger but they had none) and poor quality toiletries let it down slightly. We ate in the Lagoon restaurant and had a fantastic meal - you select your... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are pleased to note that you had a good stay with us. We are also glad that you enjoyed the cuisine at the seafood restaurant Lagoon. However, we have made a note of the issues you pointed out and will certainly look into them. Thank... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

we stayed here for 6 days. The room was quite small and the view through the window was to an open grassy land. Service was excellent. Anytime we needed something, it was brought quite quickly. The gym was not impressive for such a highly-rated hotel. Pool was ok, but quite crowded. Whole range of very good restaurants. The coffee shop... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review after staying for nearly one week at the Cinnamon Grand Colombo. We are delighted that you found it an overall excellent experience. We appreciate your compliments on our service and dining options, and our food and convenient location; and look forward to your future patronage. Best regards. More

France
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I did not enjoy my stay at this hotel. The check in and out was unlike other places we stayed in Sri Lanka. No warmth or friendliness or interest in us as individuals. The room was pleasant but not exceptional. The pool very noisy and busy. Not at all peaceful. The music in the lobby however was delightful. Both the... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your review. We are very sorry that you did not enjoy your stay and sincerely apologize for the issues you faced. What you experienced is definitely unacceptable and we will certainly take it up for correction, to ensure that it does not happen again. Whilst thanking you for your... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed at cinnamon grand for 3 nights with a party of 12 people. The service at every stage from check in to check out was fantastic.  The variety & quality of the breakfast buffet was amazing.  Staff are incredibly friendly & always smiling.  Location of the hotel is very convenient to shops & the in house restaurants particularly Echo Italian... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary review of the Cinnamon Grand Colombo. We are delighted that you enjoyed your stay. We appreciate your encouraging feedback on our services, location and food offerings and very glad that you enjoyed your dining experience at the Echo. It will be our pleasure to welcome you again, if you do visit Sri Lanka in the... More

Angouleme, France
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We did not expect this large Colombo hotel to wow us but it did. It is tiring around the edges in places but keeps a lovely feel with excellent and helpful staff, superb food (particularly the London Grill which is world standard and Taprobane which manages to be that very rare thing, a high quality buffet). It is a haven... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. It is a pleasure to note that we did exceed your expectations and that you have had a memorable stay with us. We are also glad that you enjoyed the dining experiences at both the London Grill and the Taprobane and thank you for your compliments... More

Alicante, Spain
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I have eaten in all the restaurants of this hotel and found them all horrendous, perhaps catering for indian and sri lankan guests because although highly priced I coudnt eat in these places. this said, on the entrance they have a tea room where you can have great pastries and if you have the patience or the day free and... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of the Cinnamon Grand Colombo. I am sorry that you did not have a good experience and we do apologize for the disappointment and inconvenience caused to you. We will be investigating into the service issues and take the necessary corrective action to prevent a recurrence. Thank you for your feedback. More

Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We just stayed here for a couple of nights - after we landed and before we left Sri Lanka. For this situation, it was a great hotel - the rooms were very clean & modern (great A/C!), the morning buffet breakfast was very good & plentiful and the staff were all very friendly & helpful (they stored our excess luggage... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review and your recommendation of the Cinnamon Grand Colombo. It is a pleasure to know that you had a great stay with us. We appreciate your valuable feedback on our rooms and amenities, as well as our staff and food offerings and look forward to your patronage, to indulge you in more of our services and... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 4 nights and hotel is in a great location. Food was amazing, even poolside (the fish tasted like a fine dining restaurant). We also tried the new restaurant called "Noodles" and met the chef - an amazing experience and absolutely beautiful asian fusion cuisine. Rooms could do with an update but this was soon forgotten by the amazing... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are delighted that you had a memorable stay with us and enjoyed the dining experiences at Noodles and Tao as well as the excellent services of Sampath and Chinthaka. It will be my pleasure to pass on your compliments to them. Indeed the cinnamon team... More

Monmouth, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely hotel with a grand entrance and reception area BUT we were on our honeymoon and had been enjoying small, luxury, boutique, cultural hotels so this was a bit impersonal for us. Restaurants were lovely, and a good selection within the hotel itself, saving you from venturing into the crazy city by yourself! Room was average, as were the views... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We appreciate your valuable feedback on our facilities and restaurants, in particular. However, we are sorry that it was not up to your expectations. We thank you for your recommendation of the Lagoon restaurant and hope that we would get another opportunity to serve you, maybe sometime in the... More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Pool area(7)
  • Executive Lounge(7)
  • Star hotel(5)
  • Galle Face Green(5)
  • Breakfast buffet(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Colombo #2 Spa Hotel in Colombo #3 Romantic Hotel in Colombo #4 Family Hotel in Colombo #4 Luxury Hotel in Colombo
Hotel Class
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center.Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access.The hotel’s 14 restaurants provide an electric mix of international cuisines, including award winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill.To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub’, and enjoy a wide range of cocktails, beer and fresh juices.There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard.Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
Number of rooms
501

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