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Cinnamon Grand Colombo

4.5 of 5 P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Cinnamon Grand Colombo
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Cinnamon Grand Colombo
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1,796 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Indonesia
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I went with the Executive Room option and it was definitely worth the little extra expense. The access to the lounge area for afternoon tea and the happy hour drinks, all included in the room price, make it very economical. Having the internet included free of charge rather than having to pay daily rates in the room also makes sense.... More 

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Stockholm
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed at Cinnamon Grand as the last leg of our honeymoon on Jan 2015. There are many things to like about this hotel. The staff was always polite and helpful. The rooms are big and comfortable. The restaurants in the hotel were VERY good! Most important we got a private driver from the hotel to show us around the... More 

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

I have been coming to this hotel for the past 14 years and I must rate this to be my favorite hotel in Colombo, Sri Lanka, to relax in comfort with a wonderful range of world class restaurants and amenities. Always guaranteed a warm welcome from all staff, especially in recent visits by Mr Harsha Perera.

Was this review helpful? Yes 1
London, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

this was the second time i have stayed at the cinammon grand, and both times were for business. it's a big hotel, with a bustling lobby, and endless functions taking place in the large atrium area. but the accommodation floors are calm and peaceful. the rooms and bathrooms are clean large, well appointed with everything you need for a business... More 

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Aberdeen, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights here from 29th to 31st December. Great hotel. Amazing lobby. So many restaurants to choose from. Was lovely to be greeted with a glass of fresh fruit juice. We had a lovely room overlooking the pool - spacious and airy. The Breeze bar by the pool was a great place to while away some time sipping... More 

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Reading
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Cinnamon Grand on Christmas Eve and Christmas Night. We found check in efficient and friendly.the buffet breakfast we excellent and we had a great time at Chatters Bar. The staff are friendly, courteous and attentive. Overall it was a great experience and I would recommend this hotel for a short stay.

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your recommendation. We are so glad you had a first class experience and had a great time. We do appreciate your compliments and look forward to welcoming you back. Best regards. More 

Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

It is supposed to be one of the best hotel in Colombo, so we thought of giving it a try. When we entered the lobby it was so chaotic!!! It was huge but there were people everywhere and it was loud. In the lobby itself they have a cafe/bakery and a restaurant. A wedding was happening in the hotel so... More 

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing the Cinnamon Grand Colombo. We do apologize for the inconvenience you faced due to the crowds. However, being the largest hotel in Sri Lanka we do have large groups checking in as well as functions, mainly weddings, taking place right throughout the year. Please accept our sincere apologies once again for the hassle caused to you... More 

Thane, India
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had stayed in this hotel 2 years ago, and was very impressed with the level of accommodation and service and this time too I opted for the same hotel, but was disappointed with the level of service - right from allocating me a wrong room although reservations were done in advance to not providing a daily news paper to... More 

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo. I am sorry to note your disappointment and wish to sincerely apologize for the inconvenience caused to you. The hotel is actively working to improve service levels and as such, we would greatly appreciate if you would give us more details of your stay to the email address given below, to... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were a group of 16 visiting Sri Lanka to see the sights and the Pope. This hotel was excellent and the staff very helpful and friendly. The shopping in the hotel plaza was great. Supermarket included which was nice

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for you kind review of the Cinnamon Grand Colombo. We are delighted you had an excellent stay and appreciate your compliments. We trust you will stay with us again and look forward to welcoming you back. Best regards. More 

Beirut, Lebanon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The best hotel for honeymoon so desire find everything you want from restaurants and food , they have a large swimming pool as there Bubbly , and we watch some concerts of their own dance ... best hotel

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are so glad you found it to be the best hotel for your honeymoon and enjoyed the food and facilities. We look forward to welcome you again. Thank you. More 

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Room service(12)
  • Coffee shop(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Galle Face Green(5)
  • Star hotel(5)
  • Credit card(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#1 Spa Hotel in Colombo
#2 Business Hotel in Colombo
#4 Romantic Hotel in Colombo
#4 Family Hotel in Colombo
#4 Luxury Hotel in Colombo

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