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All 33 Colombo hotels

Cinnamon Grand Colombo

4.5 of 5 Hotel   |   P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Cinnamon Grand Colombo
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Ranked #5 of 33 Hotels in Colombo
A recent review
4 of 5 stars reviewed 2 days ago
Rossana K Colombo, null, Sri Lanka
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1,591 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Colombo, null, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is one of my favorite hotels in Colombo due to its location, friendly environment and a variety of restaurants to enjoy. The standard room needs improvement as the furniture is a bit old, the decoration needs more attention and you don't find usually a good welcome treat (only got an apple) and there was an incident when a doctor... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your valuable feedback. Your compliments on our plus points is greatly appreciated, as well as your comments on the negative issues as this enables us to take corrective action and ensure our guests are given an excellent and memorable stay with us. We thank you for your recommendation and... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The ever lively lobby and live music and the breeze bar is worth a mention. The location being central and 24 hour room service providing a wide range of items is admirable. Hassle free check in and out and the boulevard adjoining the property makes it convenient for every traveller.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are very glad you enjoyed the lobby and entertainment, as well as our services and location. We trust you will stay with us again, if you do visit Sri Lanka in the future. Thank you. More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

It is so good to see the General manager of the hotel responding to all the comments from the guests, i have been looking at many hotels in SL and reading all reviews, but no hotel has replied to the guest, it is a good always a good indication when the hotel has replied to all the comments, i might... More

Was this review helpful? Yes 2
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind compliments. We are delighted to note that you would stay at the Cinnamon Grand Colombo. It would certainly be our pleasure to send you the rates, if you would let us know your requirements via the below mentioned email address. We look forward to welcome you to indulge in our services and cinnamon hospitality. Best... More

Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the cinnamon grand for 3 nights...The room is old, the shower curtains stained,the coasters in the room worn out..... The best part of the hotel is the yummmm food and awesome desserts only. The concierge provided me incorrect information twice...which was not helpful at all !!!! Ok for a business stay....will not recommend for a holiday...The breakfast rest... More

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San Francisco, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

Excellent place to stay, great service and hospitality. Located at the heart of Colombo and all other major hotels are just five minutes drive. Good for business trip, conferences, etc. Rooms and interior looks kinda old and need refurbishment / upgrade, but excellent room service makes up for it. Overall bang for the buck place to stay if visiting Sri... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review and recommendation. We are very pleased to note that you enjoyed the service and hospitality and trust you will stay with us again if you do visit Sri Lanka in the future. Thank you. More

Dhaka Division, Bangladesh
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago NEW

Use to stay at least once a year for last six years. Easily accessible, massive breakfast menu, eleven fantastic restaurants, festive lobby, walking distance from Gale face for morning/evening walk, food court and super store at the basement of adjacent shopping mall, good value for money.

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary review and recommendation of the Cinnamon Grand Colombo. We are delighted to note that you are a loyal patron and we do appreciate your compliments on our location, breakfast menu and dining options. Once again thank you for your patronage and we look forward to welcome you back. Best regards. More

Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Went on work to colombo stayed 7 nights at the Cinnamon Grand . Rooms a little run down but still comfortable enough especially the beds are real comfy after a hard days of work can sleep right through. Breakfast buffet is one of the best I have seen from the many places I have visited . Excellent choices and vast... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind recommendation. We are pleased to note that you had a comfortable 7 nights stay with us and appreciate your feedback on our amenities and breakfast buffet. However, thank you for your comments which we have noted and will certainly look into. Thank you once again for your... More

Springfield, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Cinnamon Grand is the premier hotel in Colombo... for now. It has everything you could want, big lobby, connection to a shopping mall, fair to good restaurants, room service... The rooms are nice and clean, but just a little worn out. Cinnamon Grand has a good location if you want to vistit the city. The staff is friendly enough,... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of the Cinnamon Grand Colombo. We regret to note that you have not had such a great stay. However, we appreciate your kind compliments on our facilities and location and look forward to indulging you with our cinnamon hospitality in the future. Thank you. More

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the Cinnamon Grand Hotel in May this year and had a very good and comfortable time. The hotel is connected to a mall and there is a lot of hustle and bustle all through the day in the hotel thus making it a very lively hotel. Fantastic pool, gymnasium, spa and awesome restaurants offering food of different cuisines.... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your appreciative and commending review. We are very pleased that you had a comfortable stay and enjoyed the facilities and dining options and do appreciate your compliments. We trust you will stay with us again in the future for another indulgence in our services and cinnamon hospitality. Best regards. More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First thing to know is that you need to lower your standards when going to Colombo. Hotel was ok, a bit old, room was large but not nicely designed, food was average, service was quite good. Nothing special about this place.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your appreciative and commending review. We are very pleased that you had a comfortable stay and enjoyed the facilities and dining options and do appreciate your compliments. We trust you will stay with us again in the future for another indulgence in our services and cinnamon hospitality. Best regards. More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Galle Face Green(5)
  • Star hotel(5)
  • Breakfast buffet(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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