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All 27 Colombo hotels

Cinnamon Grand Colombo

P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
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Cinnamon Grand Colombo
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83%
Ranked #4 of 27 hotels in Colombo
A recent review
5 of 5 stars reviewed yesterday
Nick H Gloucester, United Kingdom
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1,405 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Gloucester, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner and I stayed in the Cinnamon Grand for one night at the beginning and one at the end of our Sri Lanka holiday. Location: We should be honest, we did see much of Colombo as we were told there is not much to do, so we cannot comment on its location in relation to the sites. But its... More

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed for 3 nights in early April. We arranged the airport transport as we arrived early morning and although (as an extremely minor comment) it was a little on the expensive side, it suited our needs and was there waiting as arranged, driver was excellent. We'd booked through the hotel directly, so an excellent room was waiting for us -... More

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Bengaluru
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on the last night of our Sri Lanka trip. We had done the booking through agoda.com and while checking in, when we asked for rooms close to each other, we were offered a lovely 2 bedroom/bathroom corner suite which suited us perfectly. The hotel has a lovely pool where we spent quite some time. The breakfast buffet... More

Was this review helpful? Yes 2
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review and your recommendation of the Cinnamon Grand Colombo. We are delighted that you had an excellent stay with us and enjoyed the room and facilities as well as your dining experience at Nugagama. We appreciate your complimentary feedback and look forward to welcoming you again to indulge in more of our facilities and cinnamon... More

Catonsville, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

In March, my wife and I stayed at this luxurious Hotel for a period of 23 days. When we contacted the Hotel, and from the get-go, Mrs Satypala , Asst.manager of the Front Office, handled our reservations. She and her front office staff were very professional, courteous and always punctual. The food at the restaurants we dined at ,Lagoon(Sea food),... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo. It is a pleasure to know that you enjoyed your more than three weeks stay with us. We appreciate your valuable feedback on our services and food offerings and very glad you greatly enjoyed our hospitality as well as your dining experiences. We also very much appreciate your compliments to the... More

Chichester, England, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a business trip. Huge lobby with bar etc (but, no shorts allowed!). Currency exchange available, too. Easy to pick up cabs/tuk tuks. Good location, adjacent to small shopping mall. Good choice of restaurants, reasonable price and enjoyed eating there. Rooms nice, with all the usual amenities.

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. We are pleased that you had an excellent stay and appreciate your complimentary feedback. We trust you would stay with us again on your next visit to Sri Lanka. Thank you. More

Bangkok, Thailand
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I picked the hotel because of the restaurant choice. Staying over Buddhist new year this paid off as most outside restaurants were closed. I used 4 of their restaurants and reviewed them separately. The staff is generally friendly but at the reception they switch so fast that you can hardly stick with one person to fix your problems. And there... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your feedback. We are sorry you did not have a good start to your stay with us. Please accept our sincere apologies for the inconveniences you faced at the beginning and rest assured that corrective action will be taken with the departments concerned. We are glad however, that the... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If you like glitzy, could be anywhere, international buffets (actually I do love a hotel breakfast!) then this is the hotel for you: doing all of the above superbly. On the other hand it could be considered soulless and without charm or style. Rooms fine. Well equipped and do the job. Spacious bathroom. For a five * I had a... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your review. We are glad you liked the rooms and facilities and the breakfast buffet and appreciate your valuable feedback, comments and recommendation Thank you. More

Welwyn Garden City, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Cinnamon Grand is big, luxurious, vibrant, versatile with standards on a par with UK 5 star hotels. Lots of hustling and bustling in ritzy surroundings. The Lagoon is the best for sea food in Colombo - Mr. Anton ( Manger) and his team are always on their feet - it is a very popular restaurant. The Tao - my... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your complimentary review and recommendation of the Cinnamon Grand Colombo. At the outset let me sincerely thank you for your loyal patronage. It was a pleasure for my team and I to read your compliments on our rooms and services as well as the wonderful comments you have posted on each of the restaurants you patronize. Thank... More

Amman, Jordan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I ordered room service at night after a long flight , and we didn'like the food , seafood was so fishy and salty , ceaser salad was totally uneatable , shrimp platter was so smelly and hard , Also The room was extremely cold and the air condition wasn't work But we loved the pool and the view of the... More

Was this review helpful? Yes 1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your feedback. We regret to note you did not have a pleasant stay at our hotel and apologize sincerely for the inconveniences caused to you. In the meantime, we assure you that are looking into the mentioned issues and will take corrective action. We sincerely hope this incident will... More

Colombo, Sri Lanka
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The London Grill is the fine dining restaurant of the fabled Cinnamon Grand in Colombo, Sri Lanka and lives up to its excellent reputation of giving exquisite cuisine that is true value for money. The ambiance is excellent and the service is indeed very personalized. There is even live piano playing that translates to a very relaxing mood. It's a... More

Was this review helpful? Yes
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of the London Grill at the Cinnamon Grand Colombo. We are delighted that you enjoyed your fine dining experience and appreciate your words of praise and recommendation. Nothing is more important to us than the satisfaction of our valued guests and the team and I thank you so much for your very encouraging feedback, which... More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(41)
  • Very good(19)
  • Shopping mall(13)
  • Coffee shop(12)
  • Room service(12)
  • Executive Lounge(7)
  • Pool area(7)
  • Galle Face Green(5)
  • Star hotel(5)
  • Breakfast buffet(3)

Additional Information about Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Location: Sri Lanka > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Colombo
#4 Family Hotel in Colombo
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center.Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access.The hotel’s 14 restaurants provide an electric mix of international cuisines, including award winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill.To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub’, and enjoy a wide range of cocktails, beer and fresh juices.There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard.Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Colombo Hotel
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Cinnamon Grand

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