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Cinnamon Grand Colombo

5.0 of 5
P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Hotel amenities
Ranked #4 of 22 hotels in Colombo
4.0 of 5 stars 467 Reviews
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467 reviews from our community

What travelers say about this hotel
  • Sri Lanka(33)
  • Very good(23)
  • Room service(12)
  • Coffee shop(11)
  • Buffet breakfast(9)
  • Shopping mall(8)
  • Swimming pool(8)
  • Executive floor(7)
  • Old wing(6)
  • Great Place(6)
Traveler rating
    171
    186
    64
    25
    21
Only show reviews for Family (74) | Couples (168) | Business (150)
Date Rating
arshadwm
Karachi, Pakistan
Contributor
11 reviews
4 helpful votes
3 of 5 stars Reviewed February 13, 2012 NEW

Beds Uncomfortable. No fresh smell in the room, specially bathrooms. Elegant Lobby. Excellent pool side area to relax at late evening. More

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Roshan_Withanage
Sri Lanka
Senior Contributor
23 reviews
5 helpful votes
4 of 5 stars Reviewed February 6, 2012 NEW

This big hotel of 500 odd rooms have been keeping them self’s updated all along. Rooms are fresh and the service is good. They have a shopping mall merged to the hotel in the same property which is in par with the other malls in prices etc. The large variety of dining options of over 10 restaurants which are always... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
February 8, 2012

Thank you for staying at the Cinnamon Grand Colombo and for sharing your experience on TripAdvisor. We very much appreciate your kind comments on our service, facilities, location and delighted that you had a very good experience at our hotel. We are also pleased to find you enjoyed our dining options and look forward to welcome you back in the... More

dl329
Boston, MA
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed February 6, 2012

The hotel is very centrally located and has many restaurants to choose from including one that features Sri Lankan cuisine and one that specializes in Seafood. There is also a shopping center next door to the hotel that has a big supermarket (great for buying local spices at very reasonable prices) as well as a specialty tea shop. It is... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
February 8, 2012

Thank you for staying at the Cinnamon Grand Colombo. We are pleased to find you had a good experience and thank you for appreciating our facilities, location and choice of restaurants, particularly ‘Nuga Gama’ and ‘Lagoon’. We certainly hope you will stay with us in the future, to enjoy more of our Cinnamon hospitality. Thank you More

Christopher_Ranasing
Hemel Hempstead, United Kingdom
Contributor
13 reviews
5 of 5 stars Reviewed February 6, 2012

Every time I visit Sri Lanka I spend more time in cinnamon grand than I spend anywhere else. Cheers pub is the number one pub along with all of the other restaurants that give you a wide Varity of food and beverages. I haven’t got one complaint during the last 10 years I have been visiting the hotel when here... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
February 8, 2012

Thank you very much for your complimentary feedback on TripAdvisor based on your experience at the Cinnamon Grand Colombo. Your kind sentiments were appreciated by all of us and we look forward to the pleasure to delight you again at the Cinnamon Grand Colombo, in the near future. Thank you More

tonyder11
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

An excellent hotel with a great choice of restaurants. London Grill and the Lagoon particularly good. You will do well to better this in Colombo. More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
February 2, 2012

Thank you for staying at the Cinnamon Grand Colombo. We appreciate your feedback on TripAdvisor and pleased to note you had a pleasant stay at our hotel. Thank you for experiencing our Lagoon and London Grill. We look forward to have you back and assure you of our best in service and facilities at all times. Thank you More

Dmytro11
Zaporizhzhya, Ukraine
Reviewer
3 reviews
5 of 5 stars Reviewed January 30, 2012

Fantastic hotel! From the first steps after entrance to the lobby you feel an atmosphere of amiabiity as if you returned to home after long absence. The rooms are very conmfortabale vith beautiful views either to the city or to the inside yard which in itself is a beautiful garden. I would recommend to stay in rooms on executive floor.... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
February 2, 2012

Many thanks for your wonderful review on TripAdvisor and for choosing to stay at the Cinnamon Grand Colombo. We are deligghted to read you enjoyed the atmosphere of our hotel and had a comfortable stay. Thak you for experiencing some of our restaurants and we are pleased to note its the 'Lgoon' which has captured your taste buds. Whilst thanking... More

grubbaangaussie
Melbourne, Australia
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed January 29, 2012

Arrived in the am of the 27th December with my adult family, 10 of us travelled. We were immediately checked in and found our rooms easily. This hotel is one of the busiest hotels in Colombo, but you never feel like it is over crowded. I have stayed in this hotel many times and cannot fault it at all. The... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
February 2, 2012

Thank you for staying at the Cinnamon Grand Colombo and for your very appreciative feedback on TripAdvisor. The team and I were pleased to find you had a fine experience at our hotel and thoroughly enjoyed the New Year's eve celebrtion. We thank you for your confidence and support of the Cinnamon Grand Colombo and look forward to the pleasure... More

Gaganr
New Delhi, India
Contributor
15 reviews
5 helpful votes
3 of 5 stars Reviewed January 29, 2012

Have stayed at this property about 3-4 times in the last year and while it is one of the liveliest hotels in Colombo, i have experienced very mixed levels of service. There are two wings with one wing having refurbished rooms and the other old rooms. Clearly, the refurbished wing is the one to stay in. The last time i... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
January 30, 2012

Thank you for staying at the Cinnamon Grand Colombo and your feedback on TripAdvisor. Whist we appreciate your positive comments, we are sorry to learn of your bad experience on the issues mentioned. Your comments are very important to us and we will certainly ensure to provide you the best possible experience, during your future stays at the Cinnamon Grand... More

LeenaSR
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed January 29, 2012

Just back from a 3 night stay. Gorgeous hotel with small shopping centre attached next door. Decent buffet spread. Dinner at the Lagoon is interesting where you can select your seafood personally but a little pricey. The Nuga Gama restaurant features a huge tree in the middle of a very rustic village-like setting. Incidentally, the tree houses fruit bats but... More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
January 30, 2012

Thank you for staying at the Cinnamon Grand Colombo and for your detailed review on TripAdvisor. We appreciate your comments and pleased to note you enjoyed a few of our restaurants and hope you will have the opportunity to experience more of our facilities, when you stay with us in the future. We are sorry for some of the shortfalls... More

Judespackman
Senior Reviewer
6 reviews
4 of 5 stars Reviewed January 29, 2012

Lovely rooms, doesn't feel like you are in a city hotel. Beautiful views and I would definitely recommend this hotel. More

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Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
January 30, 2012

Thank you for staying at the Cinnamon Grand Colombo and for your kind appreciation on Trip Advisor. We are glad you had a pleasant stay and look forward to serve you again in the future. Thank you More

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Cinnamon Grand Colombo Also Known As

  • Cinnamon Grand Hotel Colombo
  • Cinnamon Hotel Colombo
  • Colombo Cinnamon Grand Hotel
  • Cinnamon Grand
Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka

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