Cinnamon Grand Colombo (Sri Lanka) - Hotel Reviews

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka

Region: Sri Lanka > Colombo

Amenities:

Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Business Hotels in Colombo

#5 Family Hotels in Colombo

Price Range: $$

Official Description (provided by the hotel):: Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center.Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access.The hotel’s 14 restaurants provide an electric mix of international cuisines, including award winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill.To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub’, and enjoy a wide range of cocktails, beer and fresh juices.There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard.Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Otel, Olotels, Priceline, Venere and Tingo so you can book your Cinnamon Grand Colombo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Cinnamon Grand Colombo Hotel Colombo; Cinnamon Grand Colombo Hotel; Cinnamon Grand Hotel Colombo; Cinnamon Hotel Colombo; Colombo Cinnamon Grand Hotel; Cinnamon Grand

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942 reviews from our community

See which rooms travelers prefer - 216 traveler tips

Tommy M

Reviewer

3 reviews

Reviews in 3 cities

3 helpful votes

“Never again!”

Reviewed May 19, 2013 NEW

After 2 hours of phaffing about trying to sort out Internet access I was eventually moved to another room. Apologies greatly accepted but what they didn't tell me was I was next door to a Saudi air crew who were obviously making the most of their time in Colombo. After several calls, the duty manager finally arrived at 3 in... More

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drighangchu

India

Contributor

19 reviews

18 hotel reviews

Reviews in 15 cities

28 helpful votes

“Just average...”

Reviewed May 18, 2013 NEW

Pros : - Great location - Amazing choice of restaurants - shopping centre attached - good meeting facilities Cons: - rude and clueless front office staff. Checkout is a hellish experience - room decor reminds you of the '70s. Boring, drab and lacks character - staff who are generally untrained. Example, when you walk into the restaurant for breakfast, instead... More

See 2 more reviews by drighangchu for Colombo

bangalore_ashish

Bangalore

Senior Reviewer

10 reviews

8 hotel reviews

Reviews in 7 cities

5 helpful votes

“Comfortable stay”

Reviewed May 16, 2013 NEW

I've stayed in this hotel for almost 4-5 times now .Its near to the President's house in Colombo & I've seen most of the cricket teams staying here .Its probably one of the better hotels in Colombo in terms of the facilities in & around hotel .The best part is the lobby & multiple restaurants.There's a shopping centre (with a... More

See 2 more reviews by bangalore_ashish for Colombo

Thank you for choosing the Cinnamon Grand Colombo once again for your stay in Sri Lanka and for taking time to share your experience on TripAdvisor. We are delighted you had a comfortable stay and was satisfied with the facilities in and around the hotel. We did take note of your comments on our service though, and will certainly ensure... More

TravelinChance

Singapore, Singapore

7 reviews

3 hotel reviews

Reviews in 5 cities

“ehhhhh....”

Reviewed May 14, 2013 NEW

An ok hotel for the price but overall unimpressive. The location is good (walking distance to the Galle Face Hotel, sea side and Dutch Hospital (which was also unimpressive) but everything else is just ok. But oh, how they try! They really try! And you can't help liking this place because the staff is so nice and eager to please... More

Thank you for staying at the Cinnamon Grand Colombo and for taking the time to review us. We are glad to read that you liked your stay, predominantly because of our friendly and helpful staff and good location. We hope you will stay with us again and experience our dining options and indulge in more of our cinnamon hospitality. Best... More

EnglishTango

London, United Kingdom

Reviews in 2 cities

7 helpful votes

“5 star Cinnamon Grand? Certainly not in the way they treated me”

Reviewed May 12, 2013

I arrived at 8:30 am on 10 May to meet three colleagues who were already staying there, the front check in staff refused to give me a room, say I must wait at least until after 9:00 am despite my plea as I need to have a quick wash and login to my email to check a message from my... More

Thank you for staying at the Cinnamon Grand Colombo and for your review. Let me begin by sincerely apologizing for the inconvenience and disappointment experienced by you at the time of checking in. The problems you encountered are not in keeping with the high standard that we try to portray at all times, and you can be assured that corrective... More

samtullu

Jeddah, Makkah, Saudi Arabia

1 review

“hotel was hotel but the host was outstanding (sam)”

Reviewed May 11, 2013

Stay here with friends for 3 days on a holiday visit to Colombo. It was an awesome experience with an amazing team of staff who were so very personal and helpful. One of the best experiences among the many 5* Hotels around. the primary factor to compliment is the very high standards of service of the working staff. This is... More

Thank you for staying at the Cinnamon Grand Colombo. We are pleased that you and your friends had an awesome holiday and thank you for taking the time to share your experience on TripAdvisor. Thank you also for your compliments on our hotel, service and helpful staff. Furthermore, we are pleased to read that your holiday was well coordinated by... More

xxyne

1 helpful vote

“I wouldn't choose any other hotel !”

Reviewed May 10, 2013 via mobile

Our stay was fantastic. Rooms were comfortable, foods were delicious, amazingly lovely breakfast, perfect view, so much to explore, many things to take part in. Love the hotel so much that we will never choose any other hotel if we are staying in Colombo. Love every bit of the hotel and services. ~Mr. & Mrs Shareef Best wishes from Maldives.... More

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Thank you for your stay at the Cinnamon Grand Colombo and your tribute on TripAdvisor. We are delighted that you had a fantastic stay and enjoyed the amenities and food. It is also a pleasure to know that you will stay with us again when you are next in Colombo. Looking forward to welcome you, to yet another indulgence in... More

PalleLoff

“Very good hotel”

Reviewed May 8, 2013

Big good old fashioned hotel in good location in Colombo Very nice breakfast with lots of both local and international choices Full service, attentive staff, around 10 restaurants on hotel grounds Nice and very well priced English pub in basement, waiting time for food was too long though

Thank you for staying at the Cinnamon Grand Colombo and your kind review. Whilst thanking you for your compliments on our hotel, location, food and attentive staff, as well as our dining options, we sincerely apologize for the long wait at the Cheers Pub. We hope the inconvenience will not deter you from staying with us again, if you do... More

harrietg7

Dubai, Dubai, United Arab Emirates

4 reviews

Reviews in 4 cities

“The best choice!”

Reviewed May 7, 2013

Staying at the Cinnamon Grand was the best choice we made. We got a very good rate when we booked our room online with the hotel. Right from our arrival at the hotel to our departure, we received very good service from the hotel staff. They were polite and helpful all the way through. The ambiance of the hotel was... More

Thank you for choosing to stay at the Cinnamon Grand Colombo. It was a pleasure to read your complimentary review on TripAdvisor; with your high commendation of our amenities, staff, food and location. We are delighted to know that you were not disappointed with the choice you made, and in fact, loved your stay with us. In our endeavour to... More

Ideaz

8 reviews

2 helpful votes

“Amazing business stay”

Reviewed May 6, 2013

Staying at the Cinnamon Grand for business has been a great experience. From the arrival and checking in to the concierge floor where everything is provided with style and panache, and where there are personal butlers available to assist with every need, from getting papers printed to organizing a cell phone and line, it's all just to easy! I used... More

Thank you for choosing to stay at the Cinnamon Grand Colombo. Indeed we are delighted to know you had a great business stay at our hotel and found the facilities and services provided at our Executive Floor very much to your satisfaction. We value your impression very much and appreciate you taking the time to share your experience on TripAdvisor.... More

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Cinnamon Grand Colombo Hotel

Cinnamon Grand Colombo

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