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Hotel Sansu

651/31, Elvitigala Mawatha, Colombo 05 | Narahenpita, Colombo 005000, Sri Lanka
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Hotel Sansu
Best prices for: 1 room 1 guest
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Ranked #25 of 36 Hotels in Colombo
A recent review
3 of 5 stars reviewed 4 weeks ago
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35 reviews from our community

Traveler rating
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    8
    6
    8
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5
11
9
3
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
3 of 5 stars Reviewed 4 weeks ago

Me and my wife stayed in this hotel for 3 nights It was a wonderful stay and the staff was really good and honest workers They really are honest in the reception upon payment i had given €50 extra first but didnt notice it at all but the young reception guy marlon was really honest to remind me that i... More 

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Carrara, Italy
Top Contributor
53 reviews 53 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 14, 2015

Not much clean.. I found many rats' poop in the bathroom... Food expensive and not so good. Prices for the rooms are not bad... even if they lie on the presence of a lounge floor.. doesn't exist! Staff are kind and honest! We are now travelling with their van.. driver really kind and prices for van rental is under the... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

Hotel Sansu provides comfortable, airy and well-lit rooms with clean washrooms. The food in their resaurant is delicious! Prawns curry and rice is a must try as is the Kottu! Warm, friendly and helpful people in the hotel provide prompt service. Nothing lavish but if you are looking for a basic comfortable stay within a modest budget, this is the... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 26, 2015

It has everything that fulfils your basic needs: Clean rooms, helpful staff, good food, hot water in the bathroom, TV. Stayed here for one night. A tuk tuk or bus is essential to go to the main city centre. Not very close to it.

Was this review helpful? Yes 2
upul1970, Guest Relations Manager at Hotel Sansu, responded to this review

Dear Sillage, We thank you so much for your Wonderful review. We are happy that you did enjoy your stay and was comfortable at our Hotel. We would like if you could come again and enjoy with us. Best Regards Marlon Evarts More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

This may not be the best stay you'd enjoy for your lifetime. But if you are limited by your budget, this is a place that will offer enough for the price you pay. Rooms need repainting though. But being solo, I didn't care. Bathrooms, AC, hotwater, food was OK. I think I had enough for what I could spend.

Was this review helpful? Yes 3
upul1970, Guest Relations Manager at Hotel Sansu, responded to this review

Dear Mr. Thilina, Thank you so much for your wonderful review. We highly appreciate your Honest Review. We would definitely do some paintings of rooms since they do need some painting, we are happy that you did enjoy your stay and we invite you back to come and stay with us. Hoping in seen you again! Best Regards Marlon Evarts More 

Summerland, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 20, 2015 via mobile

The hotel presents itself as advertised as a budget hotel upon arrival into the lobby. Our room on the 4th floor was abysmal. AC didn't work, roaches in the bathroom, bedding smelt moldy, and towels looked like they hadn't been washed. Staff were attentive and responded immediately to our phone call of AC not working but were unsuccessful in fixing... More 

Was this review helpful? Yes 6
upul1970, Guest Relations Manager at Hotel Sansu, responded to this review

Dear Jessica, We are extremely sorry for what you have faced during your stay. Our housekeeping should be upgraded and the hotel too. We are now in the process of upgrading our ACs with new once since they are quite old and would definitely provide better service next time. We highly appreciate your review in order of showing us what... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

I have nothing much to say The hotel is good and the rooms are clean the staff is very friendly the food was good and tasty all in all it was a good say with my family the rooms at the top are good & quite

Was this review helpful? Yes 3
upul1970, Manager at Hotel Sansu, responded to this review

Dear Sir, Thank you so much for your valuable review. we highly appreciate your review and we are happy that you have enjoyed your stay at our hotel. We would be glad if you would come back on your next visit to our Hotel. Hoping in seen you! Best Regards Marlon Evarts More 

Maldives
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

Hey of course, do not mistake my writing of "excellence" to mean that this hotel is a luxurious gem equipped with a world-class group of hotel staff, cuisine or that the rooms blow you away by their interior design and other amenities NOPE, what I mean by excellence is that I got my money's worth. I only paid USD96 for... More 

Was this review helpful? Yes 2
upul1970, Owner at Hotel Sansu, responded to this review

Dear Mr. Rafil, Thank you so much for your review about our hotel, its really valuable for us! We are extremely sorry for you for not getting hot water since we have solar heaters and during your stay it was the rainy season whereas we had great trouble in heating up and providing hot water! I am extremely sorry for... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2014

best hotel in colombo friendly staff but bit small rooms good all over food is fantastic.. this hotel is close by to all major hospitals and its very easy to access to shopping centres by three wheels for as low as 150 staff is the best.

Was this review helpful? Yes 3
upul1970, Front Office Manager at Hotel Sansu, responded to this review

Dear Mr Sumith, Thank you so much for your valuable review. We are really happy that you have enjoyed your stay at our hotel during a very short period of time! We are sorry that our rooms are a bit small in size but are in the proccess of renovation. I will inform my chef about the quality of foods... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2014

This is a very good hotel in Colombo and it values for the money been paid. The staff & rooms are well maintained but need a bit more deep attention on the room makeup. The food is awsome and tastes good. simply saying its a good hotel to stay. Thank you hotel sansu

Was this review helpful? Yes 4
upul1970, Owner at Hotel Sansu, responded to this review

Dear Mr. Jagath, Thank you so much for your valuable review about our hotel! We are happy that you have enjoyed your stay with us. We hope in seen you again at our hotel. Once again thank you for your review. Best Regards Marlon Evarts More 

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