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All 35 Colombo hotels

Cinnamon Lakeside Colombo

4.0 of 5 Hotel   |   115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
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Ranked #9 of 35 Hotels in Colombo
A recent review
5 of 5 stars reviewed yesterday
Kcdavid100 Beirut, Lebanon
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1,006 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beirut, Lebanon
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars NEW

We arrived about 4:00 AM on Christmas Day and upon checking in were told there was no record of our having arranged for an early arrival in spite of showing the front desk documents from the travel agency stating we paid for an early check-in. Kalpa, the front desk representative, was very understanding and did his best to resolve the... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed yesterday NEW

We had a family dinner at Long Feng Restaurent last week and it was a great experience. Food was scrumptious, service was impeccable with a delightful change of ambiance from a year back.Gorgeous traditional Chinese printed red carpetting that adds to the authenticity as well. Definitely looking forward to dining there again.

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Boston, Massachusetts
1 review
2 of 5 stars Reviewed yesterday NEW

our last visit was in January 2014 and we came back this year because of the wonderful and cheerful service we had received from the employees at this hotel. this time however, we met sad, unsmiling faces all around. the service was still efficient - except for slow check in - until they realized we were on the executive floor.... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed there for 10 days and had a wonderful time. The staff were extremely helpful and courteous all our requests were met in a timely manner, with a smile!! Will definitely stay there again! The quality of the hotl & service far exceeded our expectations.

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Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fine dining in luxury hotels has now become a way of life among Sri Lankans despite the cost, I too along with my friends got into the spirit of this experience at hotel Colombo Lakeside on this breezy balmy night, CLS is this side of the world-a drop of Asia As I entered I could see that CLS’s interior, charming... More 

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Denbigh, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights before joining a cruise ship. Nicely appointed, comfortable room, excellent restaurants especially the Thai. Friendly efficient staff, lovely outside pool. Would definitely stay there again.

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Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This place is everything you would expect a 5 star hotel to be...large, well designed, clean, fancy, located well...but the only problem was that the staff was not very friendly...especially the front office staff who could be more helpful.

Was this review helpful? Yes 1
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are happy that you enjoyed some memorable moments in your stay with us and thank you for the sentiments expressed on the hotel and its conveniences. Your constructive observations are well appreciated and we have already addressed the issue with the respective managers. Thank you for your time in reviewing us and we do hope that this one off... More 

Beckenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The quality of the hotel and the service far exceeded our expectations, We booked for half board for the duration of the stay which was met with courtesy and kindness when required and We enjoyed the stay till we left the island, we had visited other hotels in the tour around the country (organised by Aitken Spence) We were allowed... More 

Was this review helpful? Yes 1
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are delighted with your five star review and are glad that we were able to far exceed your expectations. We are happy that having had a good stay, you have taken fond memories back home. This is what we at Cinnamon Lakeside Colombo endeavour to provide our valued guests wtih. We hope you had the opportunity of indulging in... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to the Cinnamon Lakeside and what a difference a year makes. The hotel has a new manager - Dermott Gail and he has certainly made a difference. The staff last year were friendly and helpful, but didn't always seem to know the answers to our queries, well that has all changed. They couldn't do enough... More 

Was this review helpful? Yes 1
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your five-star review. We are delighted with your high recommendation of Cinnamon Lakeside Colombo. It is always a pleasure to read reviews about satisfied guests. We are pleased that our staff are recognized and our hospitality is acclaimed. Your high estimation of the hotel facilities is encouraging and we are happy that you have enjoyed the facilities... More 

Nottingham
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb breakfast buffet, catering for every taste, from wherever you have come from in the world. A very central location, with a great position on the lakeside. Greeting on arrival was also excellent and relaxed.

Was this review helpful? Yes 2
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are glad to receive a five-star rating for your stay at Cinnamon Lakeside Colombo. It is encouraging to learn that you enjoyed our cuisine and like the hotel’s location. Having indulged in our true Cinnamon hospitality, we do hope your next stay in Colombo would be at our hotel. Thank you for your patronage. General Manager More 

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Additional Information about Cinnamon Lakeside Colombo

Address: 115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cinnamon Lakeside Colombo 4*
Number of rooms: 346
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Also Known As:
Cinnamon Lakeside Colombo Hotel Colombo
Trans Asia Colombo
Hotel Trans Asia
Hotel Style:
#3 Romantic Hotel in Colombo
#4 Spa Hotel in Colombo
#5 Family Hotel in Colombo
#8 Luxury Hotel in Colombo
#8 Business Hotel in Colombo

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