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Cinnamon Lakeside Colombo

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115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
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Cinnamon Lakeside Colombo
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Cinnamon Lakeside Colombo
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1,097 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ghaziabad, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed today NEW

Room was Ok as it was overlooking the lake ,however the decor was old and average .The toilet had leakage somewhere so whilst using shower the passage way got flooded with water . I recieved a note from the Hotel management that there would be a power cut for 3 hours at 3 A.M. in the night for some repairs... More 

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De Pere, Wisconsin
Top Contributor
87 reviews 87 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My spouse and I, and one other, began and ended our private tour of Sri Lanka at this hotel. While the three of us arrived too early to immediately check in, the spacious lobby provided comfortable seating for the two hours we needed. And, there is an equally comfortable lounge on an upper floor where one can wait if you... More 

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Colombo, Sri Lanka
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I have been to cinnamon lakeside many times before for lunch and dinner and we always had a great time but what me and my friend witnessed on 1st July was just atrocious. Firstly the dinner was priced at 2800 but the variety offered did not do any justice to the price charged though the dishes were tasty and presented... More 

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Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is was the last leg of our stay on the Sri Lanka Holiday and best for the last. A Wonderful Hotel, inspite of a part of it being under renovation but the Hotel took due care to ensure nothing changed for the guest. A warm team right from the concierge, receptionist to the house keeping. Very courteous and helpful.... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Large hotel with many venues. Nicely decorated & clean. Views of the lake & near everything in Colombo. Rooms are spacious, cosy & clean. Had a meal in the Chinese restaurant & staff were great. Even had something made for us that wasn't on the menu. Staff were very friendly & helpful especially the concierge who came & found us... More 

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New Delhi, India
Contributor
20 reviews 20 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a five-star hotel and a known chain in Sri Lanka. We recently concluded 2 residential events with them. While the hotel is huge and with many restaurants, it lacks the charm you usually find in five-star hotels (can't be compared to The Kingsbury or Taj Samudra). The front desk staff was to the point and I did not... More 

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General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

It is a pleasure to note that you enjoyed some memorable moments in your stay with us and thank you also for your observations. It is heartening to learn that you had the opportunity of savouring a variety of scrumptious cuisine in our many restaurants. Thank you for your patronage and we do hope you will visit us again soon.... More 

South Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Cinnamon Lakeside is a Great Hotel. One feels at home with a staff of very professional people. Each member of your staff is to be highly complimented. I have been at the hotel for three weeks. The rooms are clean with all amenities. The front desk staff are very professional, courteous and helpful at all times. I would like to... More 

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General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are delighted with your kind review, giving us a rating of five stars. It is heartening to learn that you had a great experience indulging in our true Cinnamon hospitality and we shall certainly pass on your kind sentiments to our associates, which would indeed encourage them. Thank you for your valued patronage and we look forward to welcoming... More 

Bangkok, Thailand
2 reviews
4 of 5 stars Reviewed 1 week ago

Great Location , Room is very nice decoration and clean Good service with hospitality Good Food for Breakfast but for Dinner less variety Not provide amnesties like Slippery , Comb , Shave it should be must

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General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are glad that you had an overall satisfying stay and we were able to indulge you in our true Cinnamon hospitality. However, we note that some of the usual amenities seem to have been missing in the room you occupied. We do normally have the entire range of guests’ amenities for males as well as females from shampoo, shaving... More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Cinnmon Lakeside for five days on a business trip in June 2015. The hotel is popular and well known to taxis and local transport. I was told by my local colleagues that it beats some of the other big 5 star hotels in service and I couldn't agree more. It took as nearly 30 minutes to... More 

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General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are delighted to receive your five-star rating and thank you for your time in reviewing us in detail. You have had an overall great experience with warm hospitality and liked the location of Cinnamon Lakeside Colombo. Many a guest does enjoy the scenic pool and lake view from their “Premium” rooms. It is heartening to learn that you consider... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 weeks ago

One of the best place to stay in Colombo. Room is neat and clean with the reasonable price. Thai food also available for you with an exactly taste you have in Thailand. Staff are warm welcome. A place to revisit again in the future.

Was this review helpful? Yes
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your five-star review. We are glad that you and your family had a great stay at Cinnamon Lakeside Colombo enjoying authentic Thai food and warm Cinnamon hospitality. It is heartening to learn of your desire to return and we look forward to welcoming you again soon. Thank you for your valued patronage. General Manager More 

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