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Cinnamon Lakeside Colombo

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115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
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Cinnamon Lakeside Colombo
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1,107 Reviews from our TripAdvisor Community

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Traveler rating
    500
    386
    139
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    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1107)
  • Mar-May only
    (275)
  • Jun-Aug only
    (250)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (360)
All months
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

My family and I started our two week holiday to Sri Lanka at Cinnamon Lakeside. We stayed for one night and found the staff very friendly and helpful. The buffet for dinner and breakfast had a very good selection. I am allergic to dairy and gluten and always found something that I could have. The chef was very kind and... More 

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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Currently staying here. Arrived yesterday for 12 night business trip. What a pity about the renovation work. They are trying so hard. But it is noisy and unsightly. And everything is different from what we are told on the website and even not told at check in. Seems to affect all floors both inside and outside. Beware. Sure it will... More 

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India
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is good, although there was some renovation happening. The poolside is great and the dukes court party hall by the lakeside is fantastic. The food could have been better though. But in all it was a very good stay.

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General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your kind review. We are glad that you and your friends had a very good stay at Cinnamon Lakeside Colombo enjoying the great atmosphere. We appreciate your constructive observations and we do look forward to welcoming you again when you visit Sri Lanka next. Thank you for your patronage. General Manager More 

Holt, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Cinnamon lakeside is a gem of a hotel! The location is great and the staff are courteous and friendly. The rooms are very clean and are of a good size. The bathroom is big with a large shower and plenty of hot water. The various restraunts are good with buffet style meals. The food is well coked with a wide... More 

Was this review helpful? Yes
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your five-star review. We are delighted with your high recommendation of Cinnamon Lakeside Colombo. It is always a pleasure to read reviews about satisfied guests and heartening when our staff is recognized and our hospitality is acclaimed. We are happy that you have enjoyed the facilities on offer in totality. Thank you very much for your kind... More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well, what a great hotel to stay in!!! We had the pleasure to stay at the Cinnamon lakeside for 5 nights and we had a great time all in all, main reasons: Clean, Good Food and amazing STAFF! Starting with the staff of the Hotel. The service was always polite and friendly, even though the language barriers sometimes kicked in,... More 

Was this review helpful? Yes
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your time in penning a detailed review of your stay at Cinnamon Lakeside Colombo and your five-star rating. It is always a pleasure to read reviews about satisfied guests. We are pleased that our staff are recognized and our hospitality is acclaimed. Your high estimation of the hotel’s location and the facilities is encouraging and we are... More 

Cambridge, United Kingdom
Level Contributor
132 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was last here in 2012 and had very happy memories of it. It is still efficient, smart, elegant and interesting. The view from the back is now dominated by the half-built Lotus Tower so I am guessing that will become quite a feature in the future. You can see it from the windows. There are current renovations at the... More 

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General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We appreciate your kind feedback and the five-star rating afforded for your stay at Cinnamon Lakeside Colombo. We are delighted of your continued patronage and your having taken happy memories back home. Your observations are also duly noted and thank you for bringing them up to our attention. It would be a pleasure to welcome you again soon. General Manager More 

New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very spacious and good. If you are unable to shop outside, the hotel has some shops inside the hotel, it even has a coffee shop where u get a different experience (just like shopping outside). The hotel is very Pleasant and the ambiance of the lobby is very appreciating.

Was this review helpful? Yes 1
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your kind feedback on your stay at Cinnamon Lakeside Colombo. We are happy that you had a pleasant stay with us enjoying a great shopping and dining experience. We do hope you will accommodate with us when you are next in Colombo. Thank you for your valued patronage. General Manager More 

Ohio
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceptional customer service. No matter where you are in the resort, you are greeted with a hello and a smile. Staff is courteous and friendly and are able to answer any questions you may have. You are given a complimentary fruit drink as you are checking in. A great touch, especially after a day of travel and with the heat,... More 

Was this review helpful? Yes
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for the great five-star review of your stay at Cinnamon Lakeside Colombo. You have had an overall excellent experience and we are glad that you enjoyed the cuisine from across the globe served in our many restaurants. Having indulged in our true Cinnamon hospitality, we do hope you will visit us again soon. Thank you for your patronage.... More 

mallorca
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I checked-in with my wife today on 11th July. Mr. Kapa was on reception and check-in was superb all in few minutes. We requested if possible late check-out : Without asking they said sure we can do by 4 PM is ok for you ? Yes perfect Also upgraded room and lake view. Internet connection superb. I strong recommend cinnamon... More 

Was this review helpful? Yes
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your kind five-star review. We are glad that you enjoyed your stay at Cinnamon Lakeside Colombo experiencing great hospitality and personalized attention. Most of our guests find Premium Rooms to be very comfortable and the view overlooking the pool and the lake to be awesome. We do hope that your next stay in Colombo would be in... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was there for the dinner buffet at dining room. The room was fine but feels bit packed. But the food was awesome. Specially the starters and main meal. Deserts are okay. The other best thing about the place is the music. A classic player will play piano, violin or some other instrument (depends on the day). On the day... More 

Was this review helpful? Yes 1
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are delighted with your five-star rating for your dining experience at Cinnamon Lakeside Colombo. You have enjoyed the scrumptious spread and the atmosphere at the Dining Room and thank you for the sentiments expressed. We do hope you will visit us again to indulge in our true Cinnamon hospitality. We value your patronage. General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Sri Lanka(7)
  • Chinese restaurant(3)
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