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All 33 Colombo hotels

Sapphire Hotel

2.0 of 5 Hotel   |   371 Galle Road, Colombo 00600, Sri Lanka
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53%
Ranked #19 of 33 hotels in Colombo
A recent review
3 of 5 stars reviewed 1 week ago
Sylvia L Edmonton, Canada
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89 people have reviewed this hotel

Traveler rating
    12
    35
    28
    11
    3
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26
11
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16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Edmonton, Canada
Top Contributor
65 reviews 65 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here two nights - the first as the final stop on a group tour and the second booked on my own. The rooms are adequate and spacious and air conditioning worked. The surrounding area is a busy Tamil neighbourhood with a pharmacy/food shop next door and grocery store across the street. There is a large multi-floor sari shop... More

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napoli
Top Contributor
52 reviews 52 reviews
50 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel just for one night, before heading back to Italy. It is not bad at all, with very large and very clean rooms, in a busy area with many shops, within walking distance from the sea. Nothing special, but not too expensive.

Was this review helpful? Yes 4
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 29, 2014

I stayed at the Sapphire Hotel Colombo with my family & just loved it: * Rooms are very spacious & Clean * Pool (though small) is great for relaxation * Hotel is i the BEST location in Colombo 6 close to so many restaurants and shops * If you don't want to have the Breakfast buffet at the hotel,ther is... More

Was this review helpful? Yes 2
St. Louis
Contributor
20 reviews 20 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 10, 2014 via mobile

The good: the staff tries really hard to accommodate and compensate for the falling down beast called the Sapphire. Without writing a blow by blow of our recent visit, suffice it to say the hotel isn't what it was when I stayed here four years ago. The AC didn't work. We were given another room to use while it was... More

Was this review helpful? Yes 4
EAP Hotels H, Director Food & Beverage at Sapphire Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your experience with our property. First & foremost, we apologize you for the poor service and the inconvenience caused to you during your stay with us. We as group of hotels, are certainly concerned about our clients and the standards of our properties. Therefore, we investigated your... More

Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2014

I tend to return to this hotel everytime I am in Colombo as the staff make your stay feel like a 'home from home'. Centrally located with well trained, friendly and professional staff at every level. Nothing is a bother to them. Each time I return I see the same smiling faces, which says a lot about continuity and good... More

Was this review helpful? Yes 2
Thiruvananthapuram (Trivandrum), Kerala, India
Top Contributor
103 reviews 103 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 20, 2014

Stayed for a day and is very close to all business establishments, restaurants, very near there is a south indian food joint. The whole stay was memorable as there was no problem at all. We needed to leave by 4 am and they even packed our breakfast for us to have at the airport. Overall it was a good experience.

Was this review helpful? Yes 1
Darwin, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 19, 2014

basic hotel but lovely if not pricey food. wonderful gor the price and very good service. great pool. we stayed over night on our way out of sri lanka and it was really great for the change over. everything you need is available and close to the supermarket

Was this review helpful? Yes 2
Calgary, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2014

It is not possible to edit a review hence a new one. I just recently returned to this Hotel and still find it to be a good place to stay. They have some issues with their wifi but the staff are willing to try and reset it and that helped. The staff throughout the hotel were very friendly, helpful and... More

Was this review helpful? Yes 1
Winchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 9, 2014

The location of the hotel was fine, not too far from the airport, far enough from the chaotic centre of Colombo. Pool looked nice but didn't have time to use it. Restaurant Ok but staff there not very efficient. room would have been fine apart from the faulty aircon which rattled, clunked & banged all night, eventually spitting out chunks... More

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Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2014

We stayed here on our last night in Sri Lanka, when we arrived in Colombo. Check in was quick, and we were brought up to our rooms. We had a corner unit, and it was incredibly spacious, clean sheets, comfy beds, good blankets, and firm pillows! Good A/C too. 2 complaints - first the room was on the second floor,... More

Was this review helpful? Yes 1
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Additional Information about Sapphire Hotel

Address: 371 Galle Road, Colombo 00600, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sapphire Hotel 2*
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Also Known As:
Sapphire Hotel Colombo

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Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool
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40

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  • At what time does the pool open each day?

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