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All 27 Colombo hotels

Sapphire Hotel

2.0 of 5 Hotel   |   371 Galle Road, Colombo 00600, Sri Lanka
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52%
Ranked #15 of 27 hotels in Colombo
A recent review
4 of 5 stars reviewed 1 week ago
Yraglac Calgary, Canada
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82 people have reviewed this hotel

Traveler rating
    10
    32
    27
    11
    2
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23
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15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Calgary, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

It is not possible to edit a review hence a new one. I just recently returned to this Hotel and still find it to be a good place to stay. They have some issues with their wifi but the staff are willing to try and reset it and that helped. The staff throughout the hotel were very friendly, helpful and... More

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Winchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel was fine, not too far from the airport, far enough from the chaotic centre of Colombo. Pool looked nice but didn't have time to use it. Restaurant Ok but staff there not very efficient. room would have been fine apart from the faulty aircon which rattled, clunked & banged all night, eventually spitting out chunks... More

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Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on our last night in Sri Lanka, when we arrived in Colombo. Check in was quick, and we were brought up to our rooms. We had a corner unit, and it was incredibly spacious, clean sheets, comfy beds, good blankets, and firm pillows! Good A/C too. 2 complaints - first the room was on the second floor,... More

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Toronto, Canada
Top Contributor
56 reviews 56 reviews
18 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed March 7, 2014

We stayed at Sapphire hotel for 2 nights in the family room. The check in was smooth and quick. The rooms are really big and spacious. The beds are really big and there were extra sofas too. We had 2 king size beds which accommodated my family of 2 adults and 3 kids really well. There were so much space,... More

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Pune
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 3, 2014

After a midnight flight from India, the Hotel welcomed us with the usual fruit juice on arrival. Our room was average, service was average, and menu on offer was average. Its location - on a busy, noisy road, but far from the city centre - was far from optimum. The usual tea/coffee/electric kettle was useful and the place was clean.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2014

It is an average - not bad hotel. The room initially given to me was stinking so I complained and they gave me another room which was better. Overall the rooms are nice. The reception staff need to learn the meaning of hospitable. The location is not the best but it is on Galle road - so the commute is... More

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Cardiff, Wales, United Kingdom
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 2, 2014

This hotel is located in Colombo 6 Wellawatha, about a 20 minute tuktuk ride away from Colombo centre. The rooms are large and very nice, with big TVs, water kettle (not standard in Sri Lanka), tea and coffee, free drinking water and en suite bathrooms with all the bathroom essentials you might need. The pool just outside is small, but... More

Was this review helpful? Yes 2
Bangalore, India
Top Contributor
50 reviews 50 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 11, 2014

This hotel is clean, neat and service is very good. The staff is courteous and helpful. The hotel has free wifi and the pool is also clean. It is close to the shopping place and you can walk around the hotel to get a flavor of Srilanka. We had a good time here, as its also closer to Indian restaurants.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014 via mobile

We arrived at 7 am and they let us have an early check in for free and gave us a free upgrade. They were so helpful and the rooms are so luxurious more like a London boutique hotel. The beds are so comfortable. They have free WiFi and the pool terrace is stunning. I highly recommend this place.

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 26, 2013

A very basic hotel, small rooms and small bathrooms. Service slightly above average. But strange ways of managing things. Only hotel that would make you sign that if anything is stolen from your room, management shall not be responsible. If budget is not a constraint (though this hotel is not a budget hotel in any sense) one can opt for... More

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Additional Information about Sapphire Hotel

Also Known As:
Sapphire Hotel Colombo
Address: 371 Galle Road, Colombo 00600, Sri Lanka
Location: Sri Lanka > Colombo
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #15 of 27 hotels in Colombo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sapphire Hotel 2*
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