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The Kingsbury

4.5 of 5 48, Janadhipathi Mawatha, Colombo, Sri Lanka
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The Kingsbury
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588 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vadodara, India
Top Contributor
54 reviews 54 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 18, 2014

We have stayed in the hotel with a group and have enjoyed all 4 nights stay. Location is superb with rooms facing Galle and Ocean on the back side and city view on the front. Located on a down town area neighbouring Hotels like Taj, Cinnamon etc.. Staff is very cooperative and courtious. Breakfast served on the Lobby level is... More 

Was this review helpful? Yes 1
Maurice C, General Manager at The Kingsbury, responded to this review

Dear ThomasOommen, Thank you for taking the time to write a review with regards to your recent stay at The Kingsbury, much appreciated. I am glad to hear that you enjoyed your stay with us and thank you for giving us an excellent rating and praise. I look forward to welcoming you back to our hotel should your travels do... More 

newmarket
Contributor
16 reviews 16 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 18, 2014

Excellent 5 star hotel. Downside during my stay was external building works at poolside. No chance of a peaceful environment! Also I would advise that this is not a hotel for children around the pool. The flooring is marble and I saw a number of people slip over. Very dangerous for children!

Was this review helpful? Yes 2
Maurice C, General Manager at The Kingsbury, responded to this review

Dear nigeldransfield, Thank you for taking the time to write a review with regards to your recent stay at The Kingsbury, much appreciated. I am glad to hear that you enjoyed your stay with us. I have noted your comment on the pool tiles, rest assured that these tiles are non slip (not exactly marble, however looks like). I look... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 18, 2014

Our flight landed at 5 am and we were offered early check in by the friendly airport executive of the hotel . Superb rooms and lavish breakfast . Spa and saloon a bit over priced though . Check out the casino packages they offer . Worth trying out . The air lounge on the terrace offers breathtaking views .

Was this review helpful? Yes 1
Maurice C, General Manager at The Kingsbury, responded to this review

Dear Pranaya, Thank you for taking the time to write a review with regards to your recent stay at The Kingsbury. I am delighted to hear that you enjoyed your stay with us and thank you for your nice comments. I look forward to welcoming you back should your travels bring you back to Colombo. Kind regards, Maurice Cook General... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

As we drove up to the main entrance of The Kingsbury, there was an immediate WOW! A friendly and helpful welcome followed, by a speedy check-in. While my bags were delivered to my room, I went to the spectacular dining area overlooking the pool and the ocean, and it really took my breathe away. There is absolute luxury everywhere. High... More 

Was this review helpful? Yes 2
Maurice C, General Manager at The Kingsbury, responded to this review

Dear hotpasta, Thank you for taking the time to write about your experience at The Kingsbury. I am glad to hear that we surpassed your expectations and that you really enjoyed your stay at our hotel. I look forward to welcoming you back if your travels do bring you back to Colombo. Kind regards, Maurice Cook General Manager More 

Bangkok, Thailand
Contributor
11 reviews 11 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 3, 2014

Stayed at the Kingsbury two nights. Got a noisy room by the elevator on the 5th floor overlooking the pool. First there was drilling and later non-stop music from the function room. There appeared to be a conference or something and every area was noisy, packed and service was slow. In the coffee shop, it took 35 mins to get... More 

Was this review helpful? Yes 2
Maurice C, General Manager at The Kingsbury, responded to this review

Dear OverHere_12, Thank you for taking the time to write about your experience at The Kingsbury. I am sorry to hear that you were not satisfied with your stay at the hotel. I have taken up your comments with the relevant section heads. I look forward to welcoming you back if your travels do bring you back to Colombo. Kind... More 

Hyderabad, India
Top Contributor
126 reviews 126 reviews
30 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed July 2, 2014

It is supposed to be a five star hotel, but badly managed with plenty of loopholes. The moment you enter the hotel you can feel it. Very noisy, we cannot hear each other also. The front desk is connected to a lobby/restaurant where you can see children playing till midnight. In the night it continued hence could not sleep properly.... More 

Was this review helpful? Yes 4
Maurice C, General Manager at The Kingsbury, responded to this review

Dear Usha65, Thank you for taking the time to write about your experience at The Kingsbury. I am sorry to hear about your experience at our hotel. It seems like everything was not up to your expectations. I have taken up your issues with the relevant section heads. I look forward to welcoming you back if your travels do bring... More 

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 26, 2014

Yesterday(26/6/14) again we went there in the afternoon round about 2-3pm. Ordered tea with cheese croissant. Your staff serves tea and goes away without giving any sugar!! got up and asked for the sugar, waited till the tea got cold, and asked where is my croissant, all the staff looked at each other’s face and they had no clue because... More 

Was this review helpful? Yes 5
Maurice C, General Manager at The Kingsbury, responded to this review

Dear Sheena S, Thank you for taking the time to write about your experience at The Kingsbury. I am sorry to hear about your experience at our high tea. I have taken up this matter with my Director of Food & Beverage and he will be looking into further staff training, thank you for bringing it to my attention. I... More 

Shanghai, China
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 26, 2014

This is my last night in Sri Lanka. The foreground of Mr Look very ugly, very impatient. Room has a heavy smoke, a woman came, and his face too ugly... After a difficult communication, finally change the room. The room was very noisy and late into the night, heard about the wedding held in later. The faucet in the bathroom... More 

Was this review helpful? Yes 2
Maurice C, General Manager at The Kingsbury, responded to this review

Dear Xingruomuyue, Thank you for taking the time to write about your experience at The Kingsbury. I am sorry to hear about the problems you faced at the hotel. Rest assured that I will be looking into your comments. I look forward to welcoming you back if your travels do bring you back to Colombo. Kind regards, Maurice Cook General... More 

Doha, Qatar
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 19, 2014

Summary : Kingsbury hotel is located in an outstanding location in the heart of Colombo and right next to the ocean. in usual reviews you look for what is available or offered in the hotel, well for this hotel you need to revers the question to what is NOT available ,, for me I tried my best to challenge them... More 

Was this review helpful? Yes 1
Maurice C, General Manager at The Kingsbury, responded to this review

Dear Mr AkBlack, Thank you for taking the time to write about your experience at The Kingsbury. I am glad to hear that we surpassed your expectations and that you really enjoyed you stay at our hotel. I look forward to welcoming you back if your travels do bring you back to Colombo. Kind regards, Maurice Cook General Manager More 

Colombo, Sri Lanka
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 19, 2014

We went to the Harbour Court restaurant for dinner for 4 and it was much more than I expected. We had our weeding at the Kingsbury in 2012 and although the food was extremely good the wedding coordinator was horrible. But the dining experience this time was flawless with the staff extremely attentive and friendly. The food is always the... More 

Was this review helpful? Yes 1
Maurice C, General Manager at The Kingsbury, responded to this review

Dear RanganaRadini, Thank you for taking the time to write about your experience at The Kingsbury. I am glad to hear that you had a nice experience at The Harbour Court. I am sorry to hear about the coordinator who handled your wedding event in 2012, it's a while back for me to take any action not knowing the staff... More 

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Additional Information about The Kingsbury

Address: 48, Janadhipathi Mawatha, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Kingsbury 4.5*
Number of rooms: 229
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Hotel Style:
#3 On the Beach Hotel in Colombo
#6 Spa Hotel in Colombo
#7 Business Hotel in Colombo
#8 Romantic Hotel in Colombo
#10 Luxury Hotel in Colombo

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