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Hilton Colombo

#11 of 39 Hotels in Colombo
Certificate of Excellence
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1,206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We have always enjoyed this hotel for its excellent service and fine restaurants with excellent value. The lobby is currently under construction which is an inconvenience but the service remains excellent

Review collected in partnership with Hilton Hotels & Resorts

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Estonia, Estonia
3 of 5 stars Reviewed 3 days ago NEW

The hotek staff is unable to register credit cards during a booking and is very unprofessional and unfriendly by solving problems occur through the hotel staff itselfs. As a business traveler we can not recommend this hotel unless you are ready to have a credit card ready with you because booking rooms for emplyoees under the company credit card and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here June 10-17th and 21-23rd June 2015.We were provided early check in 7 A:M as our flight arrived early. On day of departure we were allowed late check out 4 P:M as our flight was at 6:50 P:M.We had nice clean rooms with clear Ocean view. The quality of service was the best I have seen in a... More 

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

The pleasure was ours to welcome you to the Hilton Colombo. We are delighted that you have enjoyed your stay with us and found the team to be helpful and courteous. Thank you once again for your kind sentiments and we do look forward to the pleasure of welcoming you back on your future visits. Appreciate your support of the... More 

Sarajevo, Bosnia and Herzegovina
1 review
4 of 5 stars Reviewed 1 week ago

Stayed at the Hilton Colombo for two nights. Due to construction at the hotel stay could be better. The noise at the moments was very annoying for rest. Also, the Wi-fi was breaking up very often. For some reason bad was not comfortable. Other than that it was OK stay.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and your comments are well taken. We do look forward to the pleasure of welcoming you back to the Hilton Colombo on your future visits. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I have been staying to this hotel for the past 17 years.It seems that I follow hotel's history...somehiw .Naturaly it came a time that they fell behind of some standards (premises-wise)but recent renovations will do the trick.One thing that never changed is the feeling of "homey "and hospitality.Staff give the best of their selves food,service,reception has never been put on... More 

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and encouraging comments. We do appreciate your ongoing support of the Hilton Colombo and look forward to the pleasure of welcoming you back to experience a revitalized product soon. With all good wishes, Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

1 review
3 of 5 stars Reviewed 1 week ago

Used to be a good hotel 15 years ago. Now is oldish and under renovation. Staff are helpful.Location is very good. All rooms need renovation. One of the restaurants that used to be there is no more: others have been shifted. Overall, partciularly in view of the new upcoming hotel, needs to change to survive.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your comments and they are well taken. The hotel is undergoing a renovation process and we do look forward to the pleasure of welcoming you back soon to experience a revitalized product. Thank you for your support of the Hilton Colombo and we look forward to welcoming you back soon. Yours sincerely Manesh Fernando General Manager Hilton... More 

Colombo
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a night and to be said the hotel meets the international hilton standards. I was offered upgrade as well. The check-in was ok. The rooms are quite spacious and the bathrooms look tired and outdated. They need to improve on their amenities. My room had a good ocean view. The in-room dining menu had a good... More 

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for your comments which are well taken. The hotel is currently undergoing a phased out renovation plan and we look forward to providing all our esteemed guests a revitalized product soon. Thank you once again for your support of the Hilton Colombo and we look forward to the pleasure of welcoming you back. Yours sincerely Manesh... More 

Noida, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms were clean and service team was actively managing all the requests over a phone call without wasting any time . Landscape of this hotel is under renovation but the service is awesome ...This is what stay backs in your memory . I stayed in Hilton for 3 nights while travelling with my husband on business trip. Was impressed... More 

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

The pleasure was ours to welcome you to the Hilton Colombo. It is indeed rewarding for my team members to realise that what they do everyday had a great impact on your outstanding experience and we thank you for your positive feedback. Thanks again for your feedback and we look forward to welcoming you back in the near future. Yours... More 

Rome, Italy
Level Contributor
12 reviews
5 of 5 stars Reviewed 2 weeks ago

I have been there three time, I love it, spacious room, clean and comfortable bathroom, professional staff, there are five restaurant, I suggest the Italian one, very good food and atmosphere, music and song, also you must to try the Spa, so relaxing and the swimming pool specially when you are back from your daily tourist tour, in the night... More 

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and pleased that you have utilized and enjoyed our facilities and more so the spa and pool. Thank you very much for your comments and we do appreciate your support of the Hilton Colombo. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

New Delhi, Delhi, India
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a coupe of nights at the Hilton from the 24th through 26th May2015. The hotel is well located in the downtown business district, yet near enough to some of the popular Colombo sights. On the whole, our stay was comfortable. The room was nice with a glorious view of the ocean front. The swimming pool is spacious... More 

Was this review helpful? Yes
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for your review and appreciate your kind comments. We are delighted that you have utilized and enjoyed the services & facilties of the hotel and appreciate your understanding on the ongoing phased out renovation process. We do look forward to the pleasure of welcoming you back on your future visits. Thank you once again for your... More 

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