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Hilton Colombo

#12 of 36 Hotels in Colombo
Certificate of Excellence
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2 Sir Chittampalam A Gardiner Mawatha, Colombo 2, Sri Lanka
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Hilton Colombo
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Hilton Colombo
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1,179 reviews from our community

Traveler rating
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    492
    199
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    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

It had been several years since I started traveling to colombo Sri Lanka. I started traveling to Sri Lanka from 2003. Each stay I am at hilton hotel colombo. Which is really amazing. I love the hospitality from the hotel. And it's staffs.

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Jurong, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed today NEW

First time in Colombo. Very impressed with the excellent service from all staff which I've cross path with during my stay here. They were all very attentive to every needs. Good lake and sea view from the room.Seamless Internet connection everywhere within the hotels.Hasn't have time really to explore the whole of Colombo.Will be back definately.

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Deerfield
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed yesterday NEW

Unfortunately this once great hotel, has gotten tired. Yes they are renovating the lobby, but the rooms seem "dingy" (perhaps its the carpet design that makes it look shabby and threadbare) and in urgent need of upgrading, especially to add power outlets near the desk. I was advised that after the lobby they will start on the rooms, at a... More 

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Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are traveling with a baby, and the staff have been very warm and helpful. We left our baby carrier on the plane, and the concierge is great. They contacted the airline and we got it back our the next morning. Very clean rooms, and everyday they make sure it stays that way. We have a baby so it can... More 

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Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have been travelling for the past 12 years to Colombo and each & every time my first preference is Hilton Colombo. Its a hotel which knows what a business traveller needs , can anticipate the requirements & act accordingly. They make it a point to remember your name, address you correctly & offer those special previledges that reinforce customer... More 

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Tannum Sands
Top Contributor
57 reviews 57 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a forty hour layover, very nice hotel. Older style but everything is as it should be. Asked for a airport pickup and is always nice to see someone with a sign standing at arrivals with your name on it, may be more expensive than a local taxi but well worth it. Spacious room on executive floor with... More 

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Maldives
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you're looking for a luxury hotel with the absolute best service quality in Colombo - look no further Hotel facilities and amenities are similar in terms of quality to other top hotels in Colombo - but their point of differentiation is service quality which you will notice

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new delhi, India
1 review
4 of 5 stars Reviewed 1 week ago

excellent experience very good hotel supported by very good cheering staff members always ready to assist you I will recommend this to every one to stay. rooms are very clean & room service excellent.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for our review of the HIlton Colombo and the kind sentiments expressed within. We are indeed pleased that you have enjoyed your stay with us and look forward to the pleasure of welcoming you back on your future visits. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Karachi, Pakistan
1 review
4 of 5 stars Reviewed 1 week ago

The services related to dining, in room, bell etc were excellent! Staff is quite friendly. I feel the stay at the hotel is quite worthy. However the pool should be closer to hotel as it is very difficult to manage with the family having kids.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and appreciate your comments. We do look forward to welcoming you back on your future visits. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights in the last week of Feb!! The staff are very courteous !! The hotel is nicknamed as the centre of Colombo. Needless to say locationwise it is excellent for a business traveller as well as for family. This is a heritage property here in Colombo the only downside of that was there was a... More 

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and delighted that you have enjoyed your stay with us. Yes, the hotel is currently undergoing a phased out renovation programme. We do look forward to welcoming you back on your future visits. Yours sincerely Manesh Fernando General Manager HIlton Colombo More 

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