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Hilton Colombo

4.0 of 5 2 Sir Chittampalam A Gardiner Mawatha, Colombo 2, Sri Lanka
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Hilton Colombo
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Hilton Colombo
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1,121 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nagpur, India
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

The Hilton turned out to be an old hotel in need of a lot of renovation .It was also strange to find a cake counter selling desserts in the middle of the Lobby! And unlike any other 5 star hotel we have stayed in, here- the mini bar in all our rooms was locked and inaccessible,, (we were a group... More 

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Male', Maldives
1 review
5 of 5 stars Reviewed 2 days ago NEW

every thing was OK except there is no toilet sprinkler hose,i hate using toilet paper, other than this the buffet and room standard and location is very good, prices are a little high but affordable when travelling alone, but i consider it a bit high if i bring my family

Review collected in partnership with Hilton Hotels & Resorts

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Taipei, Taiwan
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is my third time to visit Colombo, but the first time to stay in Hilton Colombo. It has good location and nice food! Especially I recommend the buffet at Curry Leaf Restaurant. It is definitely worthy of the money you spent! good for any traveler!

Review collected in partnership with Hilton Hotels & Resorts

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Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Friends, anyone of us would book a Hilton hotel without getting into the reviews part, Coz Hilton Group has that class n elegance n prestige world over. Unfortunately, for Hilton Colombo, I was into utter shock when I entered my room on 22nd February... I had taken my hubby to Colombo as a part birthday celebrations n booked us into... More 

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and we note that your recent stay with us was not as comfortable as it should have been due to the various circumstances experienced by you. Your comments are well taken. The hotel is currently under renovation/refurbishment/upgrade with minimum inconvenience to our guests. We do look forward to the pleasure of welcoming you back to... More 

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It has always been a pleasure to return to Hilton Colombo. Though we stayed at Kingsbury, the hospitality and gesture of your staff, Mr Roshan(Asst Manager) and Mr Lalith (server) make us come back to your Restaurant (Spices). Although the hotel is undergoing renovation, your staffs attitude and service made us return for breakfast, lunch and dinner.The service at the... More 

Was this review helpful? Yes 1
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for the kind sentiments and we are delighted that you have enjoyed the services & facilities during your stay with us. We do appreciate your support and look forward to the pleasure of welcoming you back on your future visits. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Here service is outstanding. All employees are clearly listening to customers, exceptionally helpful and smiling. The hotel is aging and the rooms are not new but maintenance is ok and nice views on either the city and the sea(south) or the harbor (north). I slightly prefer the South view.

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HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your comments and we do appreciate your support. The hotel is currently under renovation, nevertheless your kind comments on our team are appreciated. We look forward to the pleasure of welcoming you back on your future visits. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best hotel staff ever. Have been staying on business when in Colombo for the last six years and have gotten the best service ever. The property is currently under major renovation but very functional. Best hotel staff ever. Have been staying on business when in Colombo for the last six years and have gotten the best service ever. The property... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for your review and appreciate the fine sentiments expressed within. The hotel is currently undergoin a major renovation/refurbishement/upgrade with minimum inconvenience to our guests. We look forward to providing a fresh product soon. In the meantime, we do look forward to the pleasure of welcoming you back and appreciate your continuous support. Yours sincerely Manesh Fernando... More 

1 review
5 of 5 stars Reviewed 1 week ago

It's our first time staying in Hilton. We met a few problems in the first room, but they were solved very quickly and we got upgraded into a better room with a fantastic view of the city. The staff are warm and helpful in arranging our trip and provide good service. The food is great and there is a l... More 

Was this review helpful? Yes 1
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and pleased that your concerns were addressed by our team. May I take this opportunity to thank you for giving us an opportunity to being of service to you and we look forward to the pleasure of welcoming you back to experience true hilton hospitality. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 6 nights and were very impressed with the service and the delicious food at Spices Restaurant. There is some refurbishment work going on at the moment which was sometimes noisy but it didn't really interfere with our stay. The pool is a short walk away and is beautifully clean. Our room had a great view over the... More 

Was this review helpful? Yes 1
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for the kind comments and appreciate your support of the HIlton Colombo. We look forward to the pleasure of welcoming you back on your future visits. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

vavuniya
Top Contributor
56 reviews 56 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Its a hotel under state control and shows it in the staffs' clothes and manners: dressed more in the style for a cheap casino with a heavy hand in the handling. Main restaurant was full of Indian delegates behaving well but the food was atrocious and had to report HAIR in the food-offered a free desert in return was declined.... More 

Was this review helpful? Yes
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

We note your experience and sincerely regret that you had to encounter this 'unpleasant incident'. Your comments are taken positively and we do hope that should you visit the Hilton Colombo again, it would be a more pleasant one. Yours sincerely Manesh Fernando General Manager Hilton Colombo. More 

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Additional Information about Hilton Colombo

Address: 2 Sir Chittampalam A Gardiner Mawatha, Colombo 2, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Colombo 4*
Number of rooms: 384
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Also Known As:
Hilton Colombo Hotel Colombo
Hilton International Colombo
Colombo Hilton International
Hotel Style:
#2 On the Beach Hotel in Colombo
#3 Business Hotel in Colombo
#5 Spa Hotel in Colombo
#8 Romantic Hotel in Colombo
#9 Family Hotel in Colombo
#9 Luxury Hotel in Colombo

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