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All 35 Colombo hotels

Hilton Colombo Residence

4.0 of 5 Hotel   |   200 Union Place | Colombo 02, Colombo, Sri Lanka
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Ranked #7 of 35 Hotels in Colombo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Salman J Dubai
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344 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel with my family in December 2014. As a gold member I was upgraded to a Penthouse by the hotel which was a very generous gesture by their management. Being a hotel apartment the hotel lobby may not be grand but the penthouse itself was amazing. We stayed at the 'European Penthouse'. The penthouse was spacious,... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I booked here as Hilton Hotel was full. This property is also called JAIC and the first look is very average. I stayed at the penthouse and inroom dining options are good. However rooms are old and lifts are very slow. Advice: stay on lower floor and lotus tower view.

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GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear chiragbhatia87, Thank you for taking time to review your recent stay at Hilton Colombo Residences; I appreciate your comments on the in room dining selection. The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away.... More 

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is the second one i have stayed in Colombo, the room was recently refurbished and very clean. The dining area was also clean and the buffet breakfast was nice. Pool is very clean. Lifts are the only problem as they are very slow and need refurbishing. Central to allot of the main attraction to visit and security is... More 

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GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Maz06_10, Thank you for taking time to review your recent stay at Hilton Colombo Residences; I appreciate your wonderful comments about the refurbishments, cleanliness, recreational facilities, and breakfast buffet. As you correctly noted, the hotel is located within 5 minutes of the central business district, major banking corporations, grocery stores, and hospitals. The hotel has recently launched its new... More 

Kandy
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was at a function at Hilton Colombo Residence over the weekend. I wrote to them complaining of a minor incident that would be of concern to the management and future guests. This incident had no connection to either the staff or the management of the property and related to inappropriate conduct by a group of guests. The hotel management... More 

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GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Lasanthi D, Thank you for your lovely words and your vote of confidence with your comment ‘Truly impressed by their quick action and response’; my Team and I really appreciate it. Your review will be distributed amongst my Team, and I am sure that they will be equally delighted! I am grateful that you reported the incident; my Team... More 

Singapore, Singapore
Top Contributor
50 reviews 50 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's perhaps the worst Hilton I have ever stayed. Nothing wrong with the employees or service in fact that's what keeps it ticking . It's simply too old. The rooms have been refurbished to be fair but leaves a lot to be desired. Eating options are few. There is only one proper restaurant and a bar though the food there... More 

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GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Bluessp, Thank you for staying at Hilton Colombo Residences during your recent stay in Sri Lanka; I appreciate you taking time to offer a constructive review. Thank you for your comment on my Team, I am thankful that you have acknowledged that their service was without fault. Hilton Colombo Residences is undergoing refurbishment in the higher floors; the Executive... More 

Hyderabad, India
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travelled to Colombo for business and switched from The Oberoi to this hotel due to better suitedness for a family stay and food choices here. Overall, the residence apts are spacious, has courteous and helpful staff, hassle free stay. To top it, they have a great swimming pool and good complimentary (read variety) breakfast that I enjoyed a lot.... More 

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GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear ahanjura Thank you for your amazing review of the Team, dining experience, recreational facilities and spaciousness of the suites. I appreciate you taking time to review your recent stay at Hilton Colombo Residences. The hotel is located within 5 minutes of the central business district of Colombo, making it a suitable choice for guests staying for business; the Pettah... More 

Colombo, Sri Lanka
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was there for few days for Conference and Special Events. They always welcome new & Returning customers as usual friendly smile. as i know most of the hotels trying to give best for foreigners but not for locals.. but in here i haven't had the situation. Good experience.

Was this review helpful? Yes 1
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear CadeLewis, I am glad to read that you had a good experience and that you were recognized during your repeat stay, with a friendly smile. I trust that all went well during your conference. We look forward to welcoming you at Hilton Colombo Residences soon! Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate... More 

London
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff were so attentive that you almost felt apologetic that there was no problems, issues or anything that needed attending to. I did happen to mention that the bathroom scales needed s new battery and it was done by the time we returned to our room! Generous sized rooms, huge bathroom and a fantastic view. Amazingly comfortable beds and... More 

Was this review helpful? Yes 1
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear dsbfjW, It gave me great pleasure to read your wonderful review of your stay at Hilton Colombo Residences; I am truly appreciative of your wonderful comments of my Team Members, spaciousness of the room, views, and other amenities. Your five-star review means a lot to us and you may rest assured that your super review will be communicated with... More 

mumbai
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

this is a very well made service apartment in the centre of the town. Its really value for money acco if you are travelling with family or as a large group on a holiday. The only drawback on the place if the staff is a bit cold. Also the common areas on the common area lack finish, having said that... More 

Was this review helpful? Yes 1
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear rahulnaidu, What a wonderful TripAdvisor recommendation for Hilton Colombo Residences! Thank you for taking time to appreciate to compliment the facility and its location. The hotel is very centrally located in close proximity to the Central Business District, multi-national organizations, diplomatic missions, groceries and hospitals. I thank you for your feedback about the Team, and the interior of the... More 

Sherbrooke, Canada
1 review
5 of 5 stars Reviewed November 9, 2014

I have stayed repeatedly at the Hilton Residence sometimes for many months at a time. The appartment concept allows you to feel at home and discover the charms of living locally or using the food services provided. The staff is always very courteous and ensure a wonderful stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Martin C, Thank you for your 5-star rating of Hilton Colombo Residences during your recent stay – it is great to know that you have repeatedly chosen to stay at HCR when you travels bring you to Colombo. I am deeply appreciative of the wonderful compliments paid to my Tea and dining facilities. The suites you experienced are best... More 

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Additional Information about Hilton Colombo Residence

Address: 200 Union Place | Colombo 02, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Colombo Residence 4*
Number of rooms: 177
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Also Known As:
Hilton Colombo Residence Hotel Colombo
Colombo Hilton
Hotel Style:
#2 Family Hotel in Colombo
#2 Spa Hotel in Colombo
#4 Business Hotel in Colombo
#5 Luxury Hotel in Colombo
#6 Romantic Hotel in Colombo

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