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Galle Face Hotel Colombo

4.0 of 5 No. 2, Galle Road, Colombo, Sri Lanka
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Galle Face Hotel Colombo
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Galle Face Hotel Colombo
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1,285 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I first stayed at the Galle Face Hotel 33 years ago, and I had heard that it was going down hill, but I checked in for two nights just after Christmas and I loved it. Yes there is renovation work going on, but it was still really comfortable. No doubt there are other more luxury hotels in Colombo, but you... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Top Contributor
51 reviews 51 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My partner and I enjoyed a two night stay in the Galle Face Hotel in Columbo in November 2014. We were rather surprised to find an extensive program of building work was happening to part of the hotel. Luckily it didn't spoil our stay at this wonderful famous and historic hotel. The room we'd booked overlooked the sea. It was... More 

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel may technically check the boxes for a five star hotel, but it's not one of the great ones in my opinion. Yes it's a classic old hotel which they are refurbishing, but even that is lacking the wow factor. Nice deep pool but lacking any swish design or trendiness - it just looks a bit tired - same... More 

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Juba
1 review
2 of 5 stars Reviewed 5 days ago NEW

I stayed at Galle Face beginning of January 2015. The room was very small, had a window facing the garden were you either heard the construction works going on or a wedding anniversary that took place, the soap cannisters were empty in the bathroom, etc. But what annoyed me the most was how they dealt with my phone that broke... More 

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CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

We sincerely appreciate you taking the time to give us your feedback through Tripadvisor. It is with sincere regret that we note your dissatisfaction with our electrical system. However, I must tell you that your comments regarding a possible damage to your phone caused by our electrical set up are not reasonable. As our Chief Engineer explained you during your... More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Galle Face Hotel is a top drawer hotel and we loved it. We did not expect it to be as swish as it was. It turns out to be a very famous and historic landmark. The rooms we had were beautiful. The breakfast was the best I have ever had in a hotel. The kids loved the pool, which was... More 

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CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

Venice, Italy
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This beautiful Hotel deserves an excellent evaluation taking into consideration its several strong points such as location, cleanliness, bed cosiness, colonial furnishings, excellent breakfast, courtesy of all the staff. I would improve only two things: the WIFI connection which should be stronger and available in more hotel areas (rooms included) and the gym, a bit small... I have really slept... More 

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

Newbury, United Kingdom
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived here after a long flight from London and the the staff were very welcoming and hospitable. We had to wait a little for our room to be ready but it was worth the wait as we have a beautiful seaview suite with a large bath in the centre of the room and 2 balconies overlooking the pool and... More 

Was this review helpful? Yes
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

County Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had an amazing stay at Galle Face Hotel. Rooms were clean and luxurious. Food was great and the view on the terrace at sun down was magical! Most of all though the service was excellent. The staff were warm, welcoming and extremely helpful - particularly in how they assisted me when the airline lost my bag!!

Was this review helpful? Yes
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is not the first time we stayed in Galle Face and it will not be the last time. Entering the hotel is like coming home, this solely because of the quality of the staff. It does not have the size or the modernity of many Colombo rivals, but this comfortable historic hotel wins hands down when it comes to... More 

Was this review helpful? Yes
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

Hobart, Australia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

First up, you WILL find better and cheaper hotels in Colombo, but you won't find them with the old world charm and history. From the busts of famous people that have stayed there in its glory days, to the old elevator and the horse carts on the first floor landing. The place is steeped in history, there is even a... More 

Was this review helpful? Yes
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

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Additional Information about Galle Face Hotel Colombo

Address: No. 2, Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Galle Face Hotel Colombo 4*
Number of rooms: 82
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Hotel Style:
#5 On the Beach Hotel in Colombo
#7 Family Hotel in Colombo
#8 Spa Hotel in Colombo
#10 Business Hotel in Colombo
#12 Luxury Hotel in Colombo

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