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Galle Face Hotel Colombo

4.0 of 5 No. 2, Galle Road, Colombo, Sri Lanka
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Galle Face Hotel Colombo
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Galle Face Hotel Colombo
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1,236 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I visited the Galle Face Hotel twice. Once for sundowners by the pool with colleagues - which was great. Nice view, good wine, good service, good price. The second time they wouldn't let me in as "the bar was only open to residents". Shame. Maybe it was because I turned up in a tuk tuk! Overall I recommend the terrace... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Second time I have stayed at the Galle Face and very pleased with my stay. Yes, there is a major renovation project going on in one half of the hotel, but I wasn't affected by it and the hotel have done their best to mitigate against any inconvenience to guests. Good points - Tidy, clean, well equipped rooms. Professional, attentive,... More 

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When arriving in Colombo from London at 8pm after an awful, sleepless flight, we arrived to this hotel and were greeted by friendly staff and a refreshing drink. I was very sick from the flight and they did all they could to get us to our room very speedily. The room was spacious and the bed was big and VERY... More 

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Smelly, old fashioned and a bit tired. Renovation still under progress and for the price we paid, I would have expected something better. Not my type of place and when comparing to similar colonial-esque hotels (like the Taj in New Delhi or Mumbai) there is definitely something lacking in Galle Face. It could be funding as the structure is there,... More 

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

We sincerely appreciate you taking the time to give us your feedback through Tripadvisor. It is with sincere regret that we note your dissatisfaction with finding our Hotel under renovation. Indeed, several areas of our Hotel are currently closed for restoration; and this has been communicated to our travel agents and corporate accounts. A notice has been posted in the... More 

Gurgaon, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here during my visits to Colombo (SL). Good hotels in Colombo are really expensive. Galle Face hotel stands out as a budget hotel with good amenities and prime location. Nice view of the Colombo harbor.

Was this review helpful? Yes
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Missed this hotel on first visit to Sri Lanka, so on second trip it had to be frequented. Its a bygone era hotel - a little sparse in the suites and by that I mean detail, a flower or splash of warmth would be good - we had sea facing and although lovely view if I was not on the... More 

Was this review helpful? Yes 2
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the lack of warmth are noted. In fact, we are currently undetaking... More 

siem reap
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Galle Face is currently under renovation,however, it was not noisy or a problem for us Pool area and view excellent.Colonial style which will look great once finished.Staff were attentive and helpful.

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the first time in a few years for a week recently as part of a business trip that also involved a company event at the hotel. While I still like the place a great deal, I have to echo other recent reviewers and say that the refurbishment really has completely changed the character of place. The outside... More 

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

Mykonos, Greece
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

An otherwise nice hotel made my stay there a small hell!!! A part of the hotel is under reconstruction which ment that there was noise from 6:30 till 00;00 so as you can understand you could sleep or relax properly!

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

We sincerely appreciate you taking the time to give us your feedback through Tripadvisor. It is with sincere regret that we note your dissatisfaction with the noise coming from the construction area. Indeed, several areas of our Hotel are currently closed for restoration; and this has been communicated to our travel agents and corporate accounts. A notice has been posted... More 

Newcastle, Australia
Contributor
19 reviews 19 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is excellent, when it comes to service and quality. My wife had her birthday here and without telling them, they provided a cake (a very good sized one at that). I would definitely rate this hotel as excellent once the refurbishment is complete. One of the most enjoyable, elegant and charming hotels you could ever find for a... More 

Was this review helpful? Yes 1
CarlosS88, Manager at Galle Face Hotel Colombo, responded to this review

I would like to thank you for choosing to stay with Galle Face Hotel during your recent visit to Colombo and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be... More 

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Additional Information about Galle Face Hotel Colombo

Address: No. 2, Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Galle Face Hotel Colombo 4*
Number of rooms: 82
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Hotel Style:
#4 On the Beach Hotel in Colombo
#7 Spa Hotel in Colombo
#8 Family Hotel in Colombo
#10 Business Hotel in Colombo
#12 Luxury Hotel in Colombo

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