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Galle Face Hotel Colombo

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No. 2, Galle Road, Colombo, Sri Lanka
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*Dinner for two on us
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Galle Face Hotel Colombo
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Galle Face Hotel Colombo
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1,454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stay-food great particularly breakfast swimming pool good length and not crowded Beautiful sunset and have a drink overlooking the ocean Staff very helpful Very central -tuk Turks easy to get-make sure you use metered tuk tuks Rooms good size and try and get seaview room

Was this review helpful? Yes 2
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you very much for visiting the Galle Face Hotel! We are so pleased to receive such wonderful comments about our hotel and our team. We look forward to welcoming you to the hotel once more! Yours sincerely, Antony G. Paton General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great hotel to stay because of its location in the ciry centre and at the sea, its colonial history and charm, the nice and friendly atmosphere created by the staff. Rooms were very nice ( except TV)and bathroom well equipped. Despite the works in progress I hardly felt any nuisance.

Was this review helpful? Yes 1
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you very much for your review! We are pleased to know you had an enjoyable stay. With the completion of the North Wing restorations, we are introducing many new experiences including croquet on the lawn as well as exceptional new dining outlets. We do hope you will visit us again to enjoy them! Yours sincerely, Antony G. Paton General... More 

Siem Reap, Cambodia
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

After visiting Galle Face hotel for lunch on my previous visit I was determined to return and stay there one day. Whilst the main renovation works have finished there is still much work being done around the hotel, most notably around the swimming pool which could have been a down point had I been staying longer and wanting to use... More 

Was this review helpful? Yes 3
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

It is so lovely to read your comments! Thank you very much for visiting the Galle Face hotel. We do make every effort to ensure our guests are given the best possible service. Your feedback has been passed on to our entire team. Do visit us once the restorations are complete as you will be able to enjoy much more... More 

New Delhi, India
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is amazing..I was really happy to be at this hotel..it reminds me of the Hotel Imperial in India built on similar pattern and again a Heritage hotel..the Hotel has got magnificent view of the Bengal sea.. The buffet spread & quality of the food and the service was excellent at the open sea side restaurant..the Hotel has been... More 

Was this review helpful? Yes 2
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

It is very gratifying to read such a wonderful review. Thank you very much. I have passed your comments to the team. During your next visit, our resident historian will be happy to take you on a guided tour of the entire property and explain the extraordinary stories behind the hotel history! Looking forward to welcoming you once more! Yours... More 

Aberdeen, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

It's very nice hotel it's has own history for serving people for long may be 100 years it's look very much traditional and old very good service and good quality food compared to other hotel it's very cheap but you need book in advance highly recommend

Was this review helpful? Yes 1
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

It’s so lovely to hear such comments. Thank you very much. We are so pleased you had an enjoyable stay at our hotel. We look forward to welcoming you to the Galle Face Hotel once more! Yours sincerely, Antony G. Paton General Manager More 

Amsterdam, The Netherlands
Level Contributor
143 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked the Galle Face Hotel based on its history as the oldest existing luxury hotel 'east of Suez'. At first glance, we were confirmed in our choice, with the grand building and its setting on the ocean front on Galle Face Green. The reception area and restaurant also have the old colonial chic, and on the second floor there... More 

Was this review helpful? Yes 1
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you visiting the Galle face hotel. I am very sorry to hear about the ‘joke’ made by our staff. I shall ensure it will not happen in the future. Do visit us when the restorations are complete to enjoy the Galle Face Hotel in a whole new light. Yours sincerely, Antony G. Paton General Manager More 

W Cape, South Africa
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The old lady is being refurbished but even with the work underway, we were not disappointed. Sad not to be able to use the main entrance on Galle Face Green or have to swim with workmen mixing cement next to the pool but this is all short term. We did ask for a sea facing room and went to remonstrate... More 

Was this review helpful? Yes 1
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you very much for visiting the Galle Face Hotel! We are delighted to learn you enjoyed your stay at the hotel and have passed your compliments to the chef. We are sorry to hear you were not satisfied with the views from the room, do book a room with sea view and balcony next time for a much better... More 

Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's on the seaside, good property but the rooms are okay type, the seaside only window, doesn't have seaview balcony (i was expecting so), and this side of the sea looks dirty, no beaches here. The pool is on the ground floor very near to the seaside, seems good. Evening sitting near the sea listening to the seashoar with some... More 

Was this review helpful? Yes 2
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you for visiting the Galle Face Hotel. We are sorry you did not find the rooms to your satisfaction. There are a range of rooms with the sea view and balcony options to select from. During your next visit, do book a sea view room with a balcony option to have a more enjoyable stay. Yours sincerely, Antony G.... More 

Ireland
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night here at the start of our Sri Lanka trip. Lovely, old world oriented hotel. Lots of history but with a fantastic level of service. We received a warm welcome and our room had a fantastic view over the sea. Dinner in the hotel was very good as was buffet breakfast. Some renovations going on but very discreet.... More 

Was this review helpful? Yes 1
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you very much for your lovely comments. You must explore the whole hotel once the restorations are complete with a guided tour by our resident historian. We are sorry you found the hotel transportation costs to be overpriced, we do price it according to the vehicle and the service provided. Looking forward to seeing you again at the Galle... More 

Cape Town Central, South Africa
Level Contributor
230 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Last two nights in Sri Lanka spent here and very average. I did expect a lot more. Had a semi-sea facing room that I believe was very basic. The hotel is busy with a renovation and I hope they get to this section. The toilet seat lacked two rubbers on it. I can compliment their food, the chicken curry was... More 

Was this review helpful? Yes 2
AntonyGLK, General Manager at Galle Face Hotel Colombo, responded to this review

We are very sorry to read your comments. Yes, we are undertaking refurbishment of all our rooms. I hope you will return to us once our restoration program is finished. Yours sincerely, Antony G. Paton General Manager More 

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