We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace Hotel

Chinggis Khaan's Avenue 25 A, Ulaanbaatar 210136 , Mongolia
Palace Hotel
Write a Review

30 reviews from our community

Traveler rating
    0
    8
    11
    6
    5
See reviews for
2
4
6
10
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Any
English first
  • All months
    (30)
  • Mar-May only
    (7)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (1)
All months
Versailles, KY
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 3, 2013

Stranded here for two nights in -35 degree weather. Brown water came out of the sink, bathroom was smaller than a cruise ship bathroom. Dark Hallways, and room service/restaurant was terrible. Bed was okay, TV was very snowy, and had the open window to regulate temperature in the room. internet in the room was down had to go to the... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed June 6, 2013

Our Air China flight was delayed for 11 hours, so they put us in the Palace Hotel to wait. I guess I wouldn´t have been so astonished if they didn´t call themselves a "4 star hotel"! It´s totally run down, no one speaks English (granted, this isn't that surprising in Ulaan Baatar), they only have smoking rooms that smell incredibly... More 

Was this review helpful? Yes
Beijing, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 21, 2013

I had to stay in this hotel because of being stranded in UB by Air China while every other airline was leaving and arriving, although Air China said we were delayed due to weather conditions. However, that is entirely another story. The hotel had no phones in the rooms, maybe Air China requested that? There is a difference in rooms... More 

Was this review helpful? Yes
California
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 30, 2012

This hotel was booked for me by Black Box Ibex tour company. Black Box Ibex is terrible. Two days before I was to leave for Mongolia, I got an email from Black Ibex advising me that I was being moved from the Baynagol Hotel to the Palace Hotel. I had been emailing the Baynagol for some time in order to... More 

Was this review helpful? Yes
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 29, 2012

I came here with a group of exhibitors and we chose here due to the location being close to the Misheel exhibition hall. All of our rooms had at least one problem, or in my case, five. The light in the bath room was broken, the toilet was unstable, and both TV and hair dryer didn't work. The attitude of... More 

Was this review helpful? Yes 1
Tamworth, United Kingdom
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed October 4, 2012

I had to stay here for two nights at the end of a recent trip as the hotel I was staying in (The Corporate) was fully booked, as were most other reasonable hotels in UB. From the outside it doesn't look too bad, and there are a couple of decent restaurants very close (Broadway being one), but once inside everything... More 

Was this review helpful? Yes 2
Monmouthshire
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 27, 2012

I managed to experience 3 different rooms in this hotel during a group trip to Mongolia during the Nadaam festival. Its location for the events at the Nadaam Stadium cannot be bettered and also very close to the Winter Palace. Everything else in UB is a cab ride or longish walk. All the rooms were very hot and there was... More 

Was this review helpful? Yes
usa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed July 24, 2012

Poor rating based on US/GB expectations. Average for a UB hotel. It's cheap. That's the greatest selling point for this hotel. Your opinion of this hotel will depend on your expectations and the room you are assigned. Don't expect much and you'll be okay. I was booked here by a group operator and was not expecting much. There are some... More 

Was this review helpful? Yes 2
Sydney, Australia
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 20, 2012

This is a clean hotel that produces a great smorgasboard breakfast. For UB it really is the wrong side of the river, but if you are here for the Naadam festival, then the location is perfect. It has WiFi but no internet - about 1/2 the staff have good English to understand you, but with the others, don't bother. The... More 

Was this review helpful? Yes 2
Abidjan, Cote d'Ivoire
Top Contributor
54 reviews 54 reviews
54 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed May 17, 2012

'Pretty average at best' would be the best way of describing the Palace Hotel, as other guests have already testified in their reviews. The place is clean enough and the rooms spacious, but the hotel is lacking any 'wow' factor. This impression may be compelled by the bedraggled concrete exterior of the hotel and/or its location next to a busy... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Hotel & grounds (6)
Viewed
View from room (2)
Viewed
Room/suite (14)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question