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Ramada Ulaanbaatar Citycenter

4.0 of 5
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17th Khoroo Gandan, Peace Avenue 35/1 | Bayangol District, Ulaanbaatar, Mongolia
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Ramada Ulaanbaatar Citycenter
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Ranked #5 of 46 Hotels in Ulaanbaatar
A recent review
4 of 5 stars reviewed 2 weeks ago
steve_t1956 Cairo, Egypt
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairo, Egypt
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was frequently delayed with Turkish Airlines and the Ramada always did their best to put me up at short notice. It is a great location to get to and from the airport, has a reasonable food hall on the 5th floor and the rooms are not too expensive

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear steve_t1956, Thank you for your kind review on TripAdvisor. We will share your motivating comment with our staff. We are very glad to hear that you had a valuable experience with us. We will continue improving our services and will be happy to welcome you to Ramada UB City Center again. Hope to see you in the near future.... More 

Geneva, Switzerland
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were coming back from Ulanbaatar after a 5 day trip on a van in Mongolia where we had no shower etc so we thought of "splurging" by staying in this hotel 2 days when we arrive in UB. We were really not disappointed. Although we can tell that the hotel was built a while ago, the room was super... More 

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Pouichon, Thank you for making time and sharing your experience with TripAdvisor visitors. We are very pleased to see that you had a comfortable and relaxing stay with us. Our staff are highly motivated by your review. We are looking forward to welcoming you to Ramada UB City Center again. Sincerely, Undraa More 

Chennai (Madras), India
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel in September2014 as part of our trip to Mongolia by Gate1 travels. We stayed here for 4 nights overall and had a pleasant stay. Staff was courteous and service efficient. Food was good and when our group from India said we do not eat beef they immediately served us chicken. Beds were comfortable and restrooms... More 

Was this review helpful? Yes 2
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear libraChennai, Thank you for sharing such a valuable review with the visitors of TripAdvisor. We are glad to hear that we met your requirements, as it is essential to us that our guests are fully satisfied. We would like to bring our apologies for the inconvenience caused by the instability of the wi-fi. In addition, we have already changed... More 

Kathmandu, Nepal
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 20, 2015

First of all, I would like to thank Ramada Ulaanbaatar Citycenter operation manager and staffs for supporting me waiving the fee for the cancellation of my trip by 7 days instead of 15 days, as I had to come back home in Nepal to support my family after devastating earthquake. I had to shorten my mission by one week. Hotel... More 

Was this review helpful? Yes 3
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Rajesh S We very much appreciate your comments regarding your stay at the Ramada Ulaanbaatar Citycenter . I hope your family is okay. We are happy to say that we are RAMADA. The " D" letter means Delightful- I am delightful and care about the little things my guests expect. We appreciate your recommendation and are looking forward to... More 

Edinburgh
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed May 7, 2015

Not a large selection of hotels in Ulaanbaatar on Trip Advisor, so I booked this one because of its location and reasonably comparative price. I also wanted a bit of comfort after several months on the road. My first impression on arriving, was concern about noise, given that the hotel is situated at a busy crossroads. However, I have to... More 

Was this review helpful? Yes 3
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear EdinburghSky What a nice comment about our hotel. We are so pleased you liked our service, comfort and we appreciate you letting TripAdvisor know how we are doing! At the same time please accept our apology for the inconvenience of room temperature. We really value your comments. That's why our management team will identify solutions to the issues you... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 28, 2015

We stayed here for 5 nights. Check in and out services are relatively smooth and staff is polite. Service detail is found in the provisions of humidifier and air purifier as standard equipment. Power plugs are for international users. Reasonable breakfast area and selection of food. Spa facilities isn't maintained in the best fit condition. We didn't realize there is... More 

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Julien P, Directeur général at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Notcreativeenough, Thank you for your review and comments. In April & May, the temperatures change a lot even during the same day. You could have 4 seasons in 1 day during the Mongolian spring. Therefore it's true that this temperature fluctuations are a little bit complicated to handle. Our service team is 24 h / 24 on duty to... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 24, 2015

The room was fine, and the staff at the front desk was very friendly and professional. And the price was good, too. However I had two main problems. First, the treadmills in the fitness center did not work, and none of the staff at the fitness center could help or speak English If you went faster than 9km an hour... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear, Mr. Daniel M, Greeting from Ramada Ulaanbaatar City Center. First of all, thank you for staying Ramada Ulaanbaatar City Center. It was honor to assist you. We appreciate you taking time to provide us with such detailed feedback about your stay. We are truly appreciating your kind words about our staff. However, we apologize for the inconveniences that you... More 

Hong Kong, China
1 review
3 of 5 stars Reviewed April 23, 2015

I just have one comment on the room temp & humidity, it is hot around 27degC, but the worse case is the humidity, it is very dry 15% or less.

Review collected in partnership with Ramada

Was this review helpful? Yes
Julien P, Directeur général at Ramada Ulaanbaatar Citycenter, responded to this review

Dear King Fung Y, Actually we set-up all our rooms at 22c degres Celsius. Depending on your room location (north or facing south), it could be better a bit hot in the afternoon in sunny days. Yes, it's true Mongolia is very dry (only July & August are humid with summer rains), we can provide air humidifier upon demand, it's... More 

Milan
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

Proper welcome at check in The room was clean and efficient, the restroom also, no frills but no cons. Good internet wireless complimentary facility I checked out very early and they offered a take away meal. The only spot was the wake up call, ten minutes late.

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Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Matteo_Schi Thank you for your comment posted on our Trip advisor page. I do sincerely apologize for late wake up call. As our guests know, we always challenge ourselves to gain more experience and improvement. For that reason, we do appreciate for all of our guests who left their precious comments. Hope to see you again soon and thank... More 

2 reviews
4 of 5 stars Reviewed March 19, 2015

I stayed in this hotel for two nights. The rooms are comfortable and quiet. The hotel has a rooftop restaurant/bar with a nice view over the city. There are two shopping malls and a few restaurants located right next to the hotel.

Was this review helpful? Yes
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Michael V Thank you very much for taking the time to share your thoughts and giving us such a positively review. Our hotel adjoined to the Max Mall which features fantastic shopping venues. Our Edge Bar on the 17th floor is also a guest favorite. I hope you can come back when you have another business trip to try... More 

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