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Ramada Ulaanbaatar Citycenter

4.0 of 5
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17th Khoroo Gandan, Peace Avenue 35/1 | Bayangol District, Ulaanbaatar, Mongolia
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1 room 1 guest
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Ramada Ulaanbaatar Citycenter
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394 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Seoul, South Korea
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Traveling to UB is a little nerewracking since I didn't really know what to expect. The Ramada however was superb. Very comfortable and modern rooms with all the characteristics of a 4 or 5 star hotel. I would not hesitate to stay here again. And you have to try the roof top restaurant for the sunset views and great barbacue.

Was this review helpful? Yes
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear CBPhoto24 We appreciate you taking the time to post such a positive comment - it’s always great to hear that our guests enjoy themselves during their business travels. Thank you for your support and we are looking forward to the opportunity of welcoming you back should your travels bring you back through Ulaanbaatar in the near future. More 

Traben-Trarbach, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Ramada in Ulaanbaatar Citycenter provides a friendly and good stay with a good and attentive Service.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Arminheinzw Thank you for sharing your recent feedback with our friends at TripAdvisor.com. It is always great to hear from guests. First of all I appreciate for your comment about our service We will be guided to review other improvement opportunities and hope you will continue to return to us soon, and continue to be loyal to our Brand.... More 

Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Gandan Monastery is very near and 1 km to State department store. There are many choices for hotels with this price and I would like to recommend this hotel to my friends, because it is nice and clean as other ramada hotels are. Maxmall is at the same building and you can go there on 5 fl. There are a... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Qing Y, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear jjoongryu, Thank you for taking time sharing your experience in Ramada Ulaanbaatar Citycenter on TripAdvisor. I am so glad that our location and facilities around hotel make you convenient. We will continue improving our services and will be happy to welcome you to Ramada UB City Center again. Sincerely, Qing More 

Hong Kong, China
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in Ramada for 3 nights, 1 night before leaving to the steppe and 2 nights upon our return. We did not intend to carry all our luggage with us, the hotel staff let us keep most of them in Ramada. The rooms are clean and comfortable, services are good. The restaurant is big and the food is good... More 

Was this review helpful? Yes 3
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Alan Thank you for taking your time writing about your visit to Ramada Ulaanbaatar Citycenter. It was my pleasure to read that you enjoyed your stay with us. I will share your feedback with my team and will ensure improvements will be made. We are all looking forward to the opportunity of welcoming you back in the future, should... More 

Orem, Utah
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love staying at Ramada. Last 4 years I've stayed here and always enjoyed my stay. One thing that bothered me this time was the hot water. The water pressure wasn't good so the shower I took my 1st day was not what I expected. Had to take almost cold shower. The hotel told me that at this time of... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Boldmaa We would like to thank you for choosing to stay with Ramada Ulaanbaatar Citycenter for your recent visit to Ulaanbaatar. We are delighted to learn that you had an enjoyable stay with us and particularly value of our hotel. Your feedback is quite valuable to us as it helps us improve the quality of our service to better... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 14, 2015 via mobile

Stayed for a week with 80 other people from around the world. The place was pretty good. Rooms were well presented and kept. Breakfast was really good with big selection. Bar on the top floor had spectacular views and great staff. The last night we unfortunately had no running water but that was a city issue and no fault ofthe... More 

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Russell T, Thank you for making time and sharing your experience at Ramada UB City Center with the visitors of TripAdvisor. I will be happy to share your comment with our staff. I am pleased to see that you have enjoyed the amenities of our hotel including our rooms, the breakfast and Edge Bar. Once again, I would like... More 

Fredericksburg, Virginia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 12, 2015

But, that's about it... Rooms were clean. Staff wasn't very engaging or friendly. Breakfast in their hotel started my day off on the wrong foot each and every day... But, it's the quality of service that is typical in UB. Not very close to city center. And, very close to a very poor neighborhood. Not a place you'd want to... More 

Was this review helpful? Yes
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Thank you for your review . Yes, our hotel is part of a complex including a shopping center, which you can enter from either the hotel 5th floor ( restaurant) of from outside, it's very convenient since it's opened daily until 10 pm. We will share from comments regarding the room and service with our management team. Thank you More 

Ulaanbaatar, Mongolia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 1, 2015 via mobile

Their service was good. But the elevator was annoying. During the night elevator made noise. If you want to stay there order some room far from elevator. At the 5th floor you can find nice restaurant. The name is JOT.

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Bayandorj L, Thank you for making time and sharing your experience in Ramada UB Ciy Center with TripAdvisor visitors. We are glad to see that you enjoy our cafe JOT restaurant on level 5. I am happy to tell you that we have taken measures about the noisy elevator, therefore it is much quieter now. I hope you will... More 

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