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Ramada Ulaanbaatar Citycenter

4.0 of 5
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17th Khoroo Gandan, Peace Avenue 35/1 | Bayangol District, Ulaanbaatar, Mongolia
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Ramada Ulaanbaatar Citycenter
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Ranked #6 of 46 Hotels in Ulaanbaatar
A recent review
4 of 5 stars reviewed 2 weeks ago
Russell T
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383 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a week with 80 other people from around the world. The place was pretty good. Rooms were well presented and kept. Breakfast was really good with big selection. Bar on the top floor had spectacular views and great staff. The last night we unfortunately had no running water but that was a city issue and no fault ofthe... More 

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Russell T, Thank you for making time and sharing your experience at Ramada UB City Center with the visitors of TripAdvisor. I will be happy to share your comment with our staff. I am pleased to see that you have enjoyed the amenities of our hotel including our rooms, the breakfast and Edge Bar. Once again, I would like... More 

Fredericksburg, Virginia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

But, that's about it... Rooms were clean. Staff wasn't very engaging or friendly. Breakfast in their hotel started my day off on the wrong foot each and every day... But, it's the quality of service that is typical in UB. Not very close to city center. And, very close to a very poor neighborhood. Not a place you'd want to... More 

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Ulaanbaatar, Mongolia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Their service was good. But the elevator was annoying. During the night elevator made noise. If you want to stay there order some room far from elevator. At the 5th floor you can find nice restaurant. The name is JOT.

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Bayandorj L, Thank you for making time and sharing your experience in Ramada UB Ciy Center with TripAdvisor visitors. We are glad to see that you enjoy our cafe JOT restaurant on level 5. I am happy to tell you that we have taken measures about the noisy elevator, therefore it is much quieter now. I hope you will... More 

Cairo, Egypt
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 14, 2015

I was frequently delayed with Turkish Airlines and the Ramada always did their best to put me up at short notice. It is a great location to get to and from the airport, has a reasonable food hall on the 5th floor and the rooms are not too expensive

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear steve_t1956, Thank you for your kind review on TripAdvisor. We will share your motivating comment with our staff. We are very glad to hear that you had a valuable experience with us. We will continue improving our services and will be happy to welcome you to Ramada UB City Center again. Hope to see you in the near future.... More 

Geneva, Switzerland
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 7, 2015

We were coming back from Ulanbaatar after a 5 day trip on a van in Mongolia where we had no shower etc so we thought of "splurging" by staying in this hotel 2 days when we arrive in UB. We were really not disappointed. Although we can tell that the hotel was built a while ago, the room was super... More 

Was this review helpful? Yes 1
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Pouichon, Thank you for making time and sharing your experience with TripAdvisor visitors. We are very pleased to see that you had a comfortable and relaxing stay with us. Our staff are highly motivated by your review. We are looking forward to welcoming you to Ramada UB City Center again. Sincerely, Undraa More 

Chennai (Madras), India
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed at this hotel in September2014 as part of our trip to Mongolia by Gate1 travels. We stayed here for 4 nights overall and had a pleasant stay. Staff was courteous and service efficient. Food was good and when our group from India said we do not eat beef they immediately served us chicken. Beds were comfortable and restrooms... More 

Was this review helpful? Yes 2
Undraa_Tb, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear libraChennai, Thank you for sharing such a valuable review with the visitors of TripAdvisor. We are glad to hear that we met your requirements, as it is essential to us that our guests are fully satisfied. We would like to bring our apologies for the inconvenience caused by the instability of the wi-fi. In addition, we have already changed... More 

Kathmandu, Nepal
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 20, 2015

First of all, I would like to thank Ramada Ulaanbaatar Citycenter operation manager and staffs for supporting me waiving the fee for the cancellation of my trip by 7 days instead of 15 days, as I had to come back home in Nepal to support my family after devastating earthquake. I had to shorten my mission by one week. Hotel... More 

Was this review helpful? Yes 3
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Rajesh S We very much appreciate your comments regarding your stay at the Ramada Ulaanbaatar Citycenter . I hope your family is okay. We are happy to say that we are RAMADA. The " D" letter means Delightful- I am delightful and care about the little things my guests expect. We appreciate your recommendation and are looking forward to... More 

Edinburgh
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 7, 2015

Not a large selection of hotels in Ulaanbaatar on Trip Advisor, so I booked this one because of its location and reasonably comparative price. I also wanted a bit of comfort after several months on the road. My first impression on arriving, was concern about noise, given that the hotel is situated at a busy crossroads. However, I have to... More 

Was this review helpful? Yes 3
Delgermurun G, Front Office Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear EdinburghSky What a nice comment about our hotel. We are so pleased you liked our service, comfort and we appreciate you letting TripAdvisor know how we are doing! At the same time please accept our apology for the inconvenience of room temperature. We really value your comments. That's why our management team will identify solutions to the issues you... More 

Singapore, Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 28, 2015

We stayed here for 5 nights. Check in and out services are relatively smooth and staff is polite. Service detail is found in the provisions of humidifier and air purifier as standard equipment. Power plugs are for international users. Reasonable breakfast area and selection of food. Spa facilities isn't maintained in the best fit condition. We didn't realize there is... More 

Was this review helpful? Yes
Julien P, Directeur général at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Notcreativeenough, Thank you for your review and comments. In April & May, the temperatures change a lot even during the same day. You could have 4 seasons in 1 day during the Mongolian spring. Therefore it's true that this temperature fluctuations are a little bit complicated to handle. Our service team is 24 h / 24 on duty to... More 

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