We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New West Hotel

Bayangol district, 10th Horoolol, New West Hotel and Restaurant, Peace Ave,, Ulaanbaatar 976, Mongolia
Hotel amenities
New West Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #8 of 45 Hotels in Ulaanbaatar
A recent review
3 of 5 stars reviewed 5 days ago
lennypoli Riyadh, Saudi Arabia
Write a Review

32 reviews from our community

Traveler rating
    13
    4
    9
    4
    2
See reviews for
2
5
4
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (32)
  • Mar-May only
    (6)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (2)
All months
Riyadh, Saudi Arabia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room is nice. Room service is very slow. Staff dont speak english well. General manager speaks english and is very nice. Downstairs have KTV, but some people get drunk and once they fight in front of the hotel. Location is pretty good and can go to sukhbaataar square by walk in summer time.

Was this review helpful? Yes
UK
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

we have stayed at this hotels for a couple of nights and have found it very good. The English speaking reception staff are very helpful. When we've been lazy they have ordered us taxis from a generally reliable company. Remember where you are though and always make sure the meter is reset and visible. The bus route into the centre... More 

Was this review helpful? Yes 1
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

I decided to write a review of this fine hotel. I am going back to the US tomorrow morning. I stayed in this hotel for 10 days. The accommodations are very nice, the restaurant has an excellent chef and menu. Cable TV even has at least 3 English speaking stations: BBC, National Geographic, and CNC (continuous news, business reports, world-wide... More 

Was this review helpful? Yes 1
Singapore
1 review
5 of 5 stars Reviewed August 9, 2014

I booked a room via Agoda and immediately the hotel management contacted Agoda and guided them in sorting out the detail of my stay. To my surprise, hotel's rooms, in fact were suites with a bedroom and a living room. Most staff speak English and is very helpful in sorting out travel plans in Mongolia. Kitchen offers standard breakfast, however,... More 

Was this review helpful? Yes
Hartford, Connecticut
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

We stayed for three nights took a tour and then came back for one more night before our flight out. The Good: We had a lot of help from Tuka who works at the hotel. She purchased our Nadaam tickets for us in advance and was kind enough to drive us to the festival our first day so we could... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 3, 2014

A hotel with kind personel and full service... after different hotels in Mongolië this is one to recomand. We had to leave at 6h15 and they gave the breakfast in a package, because the breakfast was inclusive Thanks

Was this review helpful? Yes
Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

I travel a lot i have been to many different hotels New West hotel was great experience for me. First of all the room was very clean and affordable price. 24 hours reception service was best for me because i had to check in at 4 am they still had great service for me. They have great stuff everyone is... More 

Was this review helpful? Yes 1
Boonville, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

I am an older woman traveling alone most of the time. The New West Hotel was a blessing indeed, because I had a place that afforded me a reasonable cost and service that was beyond compare. When traveling in a country where the language issue is present, one is hesitant to try accommodations that are not "main stream", but New... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 22, 2013

We had been staying in a hostel and were looking for something with privacy and good internet as we needed to do some work. We found that, plus nice staff with good English skills. However, the room was over-priced in my opinion and not very clean. We found a used condom under a chair, and condom wrappers near the bed.... More 

Was this review helpful? Yes 1

Travelers are raving about these Ulaanbaatar hotels

Sydney, Australia
Top Contributor
54 reviews 54 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 29, 2013

I stayed at this hotel primarily based on the current Tripadviser reviews. The hotel was reasonable for the price with the room comfortable and clean enough although the bathroom had seen better days. My room was in the front of the hotel and was a huge problem with noise. The room fronted Peace Avenue which is anything but peaceful. The... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
View from room (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay