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All 40 Ulaanbaatar hotels

New West Hotel

Bayangol district, 10th Horoolol, New West Hotel and Restaurant, Peace Ave,, Ulaanbaatar 976, Mongolia
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Ranked #7 of 40 hotels in Ulaanbaatar
A recent review
5 of 5 stars reviewed 2 weeks ago
czesszarycz Singapore
  • Overview
  • Reviews (28)
  • Photos (15)
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  • Room tips (7)
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28 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked a room via Agoda and immediately the hotel management contacted Agoda and guided them in sorting out the detail of my stay. To my surprise, hotel's rooms, in fact were suites with a bedroom and a living room. Most staff speak English and is very helpful in sorting out travel plans in Mongolia. Kitchen offers standard breakfast, however,... More

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Hartford, Connecticut
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

We stayed for three nights took a tour and then came back for one more night before our flight out. The Good: We had a lot of help from Tuka who works at the hotel. She purchased our Nadaam tickets for us in advance and was kind enough to drive us to the festival our first day so we could... More

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1 review
5 of 5 stars Reviewed July 3, 2014

A hotel with kind personel and full service... after different hotels in Mongolië this is one to recomand. We had to leave at 6h15 and they gave the breakfast in a package, because the breakfast was inclusive Thanks

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Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

I travel a lot i have been to many different hotels New West hotel was great experience for me. First of all the room was very clean and affordable price. 24 hours reception service was best for me because i had to check in at 4 am they still had great service for me. They have great stuff everyone is... More

Was this review helpful? Yes 1
Boonville, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

I am an older woman traveling alone most of the time. The New West Hotel was a blessing indeed, because I had a place that afforded me a reasonable cost and service that was beyond compare. When traveling in a country where the language issue is present, one is hesitant to try accommodations that are not "main stream", but New... More

Was this review helpful? Yes 1
Phoenix, Arizona
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 22, 2013

We had been staying in a hostel and were looking for something with privacy and good internet as we needed to do some work. We found that, plus nice staff with good English skills. However, the room was over-priced in my opinion and not very clean. We found a used condom under a chair, and condom wrappers near the bed.... More

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Sydney, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 29, 2013

I stayed at this hotel primarily based on the current Tripadviser reviews. The hotel was reasonable for the price with the room comfortable and clean enough although the bathroom had seen better days. My room was in the front of the hotel and was a huge problem with noise. The room fronted Peace Avenue which is anything but peaceful. The... More

Was this review helpful? Yes 1
Siem Reap, Cambodia
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2013

This hotel is a good value. The rooms are standard with AC and hot water. The hotel was a very average hotel for someone accustomed to traveling in American or European hotels, which makes it above average for UB. The hotel is on a main street; however, it is a bit far down that road so we often took taxis.... More

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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 2, 2013

We stayed here for a few days in July. Although there were a few deficiencies, we were generally quite pleased with the hotel. We would stay here again if we were to return to UB and we would recommend it to friends. One of the other people in our party reviewed the New West in an earlier post. They expressed... More

Was this review helpful? Yes 1
Bishkek, Kyrgyzstan
1 review
3 of 5 stars Reviewed July 30, 2013

I would like to express my deepest respect and regards to the New West Hotel. It was a great pleasure to stay in your hotel while our trip to Mongolia. Especially thank you very much for your operative work, shipping of my forgotten personal items from Mongolia to Kyrgyzstan. I was very delighted by your help. It was the best... More

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Additional Information about New West Hotel

Address: Bayangol district, 10th Horoolol, New West Hotel and Restaurant, Peace Ave,, Ulaanbaatar 976, Mongolia
Location: Mongolia > Ulaanbaatar
Price Range (Based on Average Rates): $
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TripAdvisor is proud to partner with Agoda, Booking.com and BookingOdigeoWL so you can book your New West Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Hotel & grounds (1)
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hotels in Ulaanbaatar with
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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style
#1 Best Value Hotel in Ulaanbaatar #3 Spa Hotel in Ulaanbaatar #4 Business Hotel in Ulaanbaatar
Official Description (provided by the hotel)
The New West Hotel is the most convenient to both business and travel trips. It is located 4 kilometers away from city center Sukhbaatar Square, and near to the airport and railway. We offer 24 comfortable rooms, all of which have a mini-bar, LCD TV, high-speed internet access and have the capacity to host 40-45 guests at the same time. New West Restaurant serves European and Mongolian cuisine and breakfast daily. Some of the hotels amenities include, a business center, 24-hour front desk, laundry facility, snooker billiard, screen golf, 5 VIP rooms of karaoke and parking lot. The hotel offers complimentary wireless internet access located throughout the building. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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