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New West Hotel

Bayangol district, 10th Horoolol, New West Hotel and Restaurant, Peace Ave,, Ulaanbaatar 976, Mongolia
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New West Hotel
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Ranked #8 of 44 Hotels in Ulaanbaatar
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31 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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Senior Contributor
44 reviews 44 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

we have stayed at this hotels for a couple of nights and have found it very good. The English speaking reception staff are very helpful. When we've been lazy they have ordered us taxis from a generally reliable company. Remember where you are though and always make sure the meter is reset and visible. The bus route into the centre... More 

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

I decided to write a review of this fine hotel. I am going back to the US tomorrow morning. I stayed in this hotel for 10 days. The accommodations are very nice, the restaurant has an excellent chef and menu. Cable TV even has at least 3 English speaking stations: BBC, National Geographic, and CNC (continuous news, business reports, world-wide... More 

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1 review
5 of 5 stars Reviewed August 9, 2014

I booked a room via Agoda and immediately the hotel management contacted Agoda and guided them in sorting out the detail of my stay. To my surprise, hotel's rooms, in fact were suites with a bedroom and a living room. Most staff speak English and is very helpful in sorting out travel plans in Mongolia. Kitchen offers standard breakfast, however,... More 

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Hartford, Connecticut
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

We stayed for three nights took a tour and then came back for one more night before our flight out. The Good: We had a lot of help from Tuka who works at the hotel. She purchased our Nadaam tickets for us in advance and was kind enough to drive us to the festival our first day so we could... More 

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1 review
5 of 5 stars Reviewed July 3, 2014

A hotel with kind personel and full service... after different hotels in Mongolië this is one to recomand. We had to leave at 6h15 and they gave the breakfast in a package, because the breakfast was inclusive Thanks

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Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

I travel a lot i have been to many different hotels New West hotel was great experience for me. First of all the room was very clean and affordable price. 24 hours reception service was best for me because i had to check in at 4 am they still had great service for me. They have great stuff everyone is... More 

Was this review helpful? Yes 1
Boonville, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

I am an older woman traveling alone most of the time. The New West Hotel was a blessing indeed, because I had a place that afforded me a reasonable cost and service that was beyond compare. When traveling in a country where the language issue is present, one is hesitant to try accommodations that are not "main stream", but New... More 

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Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 22, 2013

We had been staying in a hostel and were looking for something with privacy and good internet as we needed to do some work. We found that, plus nice staff with good English skills. However, the room was over-priced in my opinion and not very clean. We found a used condom under a chair, and condom wrappers near the bed.... More 

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Sydney, Australia
Top Contributor
54 reviews 54 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 29, 2013

I stayed at this hotel primarily based on the current Tripadviser reviews. The hotel was reasonable for the price with the room comfortable and clean enough although the bathroom had seen better days. My room was in the front of the hotel and was a huge problem with noise. The room fronted Peace Avenue which is anything but peaceful. The... More 

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Siem Reap, Cambodia
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2013

This hotel is a good value. The rooms are standard with AC and hot water. The hotel was a very average hotel for someone accustomed to traveling in American or European hotels, which makes it above average for UB. The hotel is on a main street; however, it is a bit far down that road so we often took taxis.... More 

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