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Mercure Vientiane

4.0 of 5 Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
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318 reviews from our community

Traveler rating
    26
    110
    113
    49
    20
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27
81
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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George Town, Malaysia
Top Contributor
102 reviews 102 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not big for a Mercure hotel....... only 4 storey in sort of a L"-shaped" block...... but cosy. Clean, neat, well maintained although the building is an old one. Love the small pool, Le Café restaurant (had the buffet breakfast and dinner). Ample parking space. Room was acceptable (can be considered as spacious) for price paid. Down-side was the bed is... More 

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Ho Chi Minh City, Vietnam
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They advertise this location ( I avoid saying hotel ) as a 4* facility. According European standards it would be 2* MAXIMUM! The beds are old and smelly, the TV is prehistoric, the bathroom and all wet room facilities are just outdated and dirty. There is not one decoration ( like a picture, painting, flower etc ) in the room... More 

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UK
Top Contributor
213 reviews 213 reviews
89 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The bedroom and bathroom are dated and the television is pre 1990 ! Beds are comfortable and the room large , though in need of refurbishment. The breakfast was exceptionally good with an excellent choice served in the dining room overlooking the pool. We found that the air con outside the room was noisy (positioned just above the window) but... More 

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Brisbane, Australia
Top Contributor
89 reviews 89 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights. The room was quite spacious, but also a bit dated. It could do with a refurbishment and perhaps a painting or two on the wall as it looks a bit bare. The bathroom could also use a little update, particularly the shower. However we didn't spend too much time in the room and it... More 

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Brisbane, Australia
Top Contributor
82 reviews 82 reviews
64 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The lobby, pool area and restaurant are lovely and were very nicely decorated for Christmas. Staff are friendly and helpful. Breakfast and dinner buffets are nice with a good variety. Leisure facilities are good - gym, sauna, steam room in addition to the pool. The room itself though is dated - basic furniture, a bit old-fashioned and a TV from... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2014

This is my second trip to Vientiane within 6 months. I have written a review of Mercure Vientiane before for Tripadvisor but will just add a comment for the Front Office. I stayed for 5 nights and everything was just great but special mention must go to Mr Salim and his team for their assistance and guidance. They gave me... More 

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2 reviews
5 of 5 stars Reviewed December 17, 2014

Short stay in Vientiane. Execellent staff service and the hotel staff are friendly.Restaurant serve excellent international buffet cuisine and the swmmimg pool is very spacious.The room big and clean Compliment to the front desk staff for their excellent service. We enjoy our stay at the hotel. Will come back to stay here again

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London, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 16, 2014

Was a very nice hotel for our short stay in Vientiane, room was big and quite (no outside noise), bed was comfy. The staff was very friendly. Free wifi is offered. Breakfast was good. Would stay here again!

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Llanelli, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 11, 2014

I really liked this hotel. The pool is very clean and spacious, there are lets of facilities to use like a gym and spa. the staff are friendly and polite and flirtatious .... The rooms were standard and comfy. However the mini bar and food at the hotel are very expensive your better off buying it somewhere else but All... More 

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Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Location: Laos > Vientiane Province > Vientiane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
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Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Hotel Style:
#5 Luxury Hotel in Vientiane

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