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Mercure Vientiane

4.0 of 5
Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Hotel amenities
Mercure Vientiane
Ranked #27 of 71 hotels in Vientiane
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199 reviews from our community

    Trip type
Traveler rating
    14
    65
    70
    35
    15
Date Rating
Shanghai
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 1, 2013

This was my first time in Vientiene. On the advice of my colleague i moved up to a business club room as he advised that the standard rooms had some problems on his previous stays. The room was a little aged but i found it comfortable and acceptable. The hotel service was very good, they were very helpful to our... More

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See 3 more reviews by davo_asia for Vientiane
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 29, 2013 via mobile

Room was ok, not to a standard i would have thought for a mecure hotel, could do witha makeover. Location a tad to far from centre of town for walking but tuk tuk readily available. Freindly and helpful staff.

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Bangkok
Top Contributor
74 reviews 74 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 29, 2013

For the price the rooms were a good size but as an earlier reviewer said, the rooms do feel a bit empty, and to me they also felt very basic. The staff tried hard but, surprisingly, for a major brand seemed unfamiliar with international guests and struggled a little. I would say save your money and go for somewhere slightly... More

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Victoria
Top Contributor
119 reviews 119 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 14, 2013

If you're a tourist in Vientiane, I'd try getting a hotel closer to the waterfront if you want to wander around. If you just want to lounge by the pool, that's a great area and is considerably nicer than the rooms themselves. They are large but empty e.g. one chair in a twin bed room. The passageways echo with the... More

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See 5 more reviews by WaterArt for Vientiane
Nice, France
2 reviews
3 of 5 stars Reviewed April 11, 2013

Hotel is okay, and the staff seem to be responsive and caring. Location is not convenient to downtown Vientiane, but tuc tucs are readily availabe just outside the hotel to take you wherever you want to go. Restaurant is quite good, and it served a very good buffet breakfast which was included in the room price. Unfortunately when the temperature... More

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Review collected in partnership with Accorhotels.com

Watford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed April 8, 2013

We spent one night here in a room at the back, which faced large trees full of very noisy ciccados!The hotel was very dated and smelt musty on arrival.The beds were very narrow and the breakfast was basic.glad we weren't staying any longer!

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Berlin, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 2, 2013

in terms as for service for money it was the worst I ever experienced in the last 2 years of traveling. Overpriced. I have nothing against old furniture but when the content of 4 pillows from the last years is compressed it gets stuffed in one which is hard to sleep on...only one example of what the rooms are like.... More

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Review collected in partnership with Accorhotels.com

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4 of 5 stars Reviewed March 30, 2013 via mobile

Spacious and clean room, fluffy towels, disposable slippers provided on 2nd night. Breakfast spread include fruit and dessert station, soup noodles, porridge, bacon, potatoes, fried noodles, 3 types of juices, cereal, etc. There are more than 60 channels on the box TV including AXN, Star, KBS, BBC, CNA, True Vision, CNBC, History, NatGeo, Australian, Russian, Korean, etc. 10min drive to... More

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Luxembourg City, Luxembourg
Senior Contributor
49 reviews 49 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 25, 2013

The Mercure has become old..., and that can be seen everywhere. The room size is ok, and internet foc and very fast. Restaurant food is good but very expensive. Location 5 mins from the airport. Helpful staff.

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Manchester
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 14, 2013

A two night stay which was marred by exceedingly loud disco music from below into the early hours - bedroom actually vibrated from the thump of the base!!! Bathroom had no window or ventilation fan! Could have been cleaner - someones black hairs on towels! Bedroom OK with firm, comfortable bed. Efficient air conditioner which was most welcome. A long... More

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Additional Information about Mercure Vientiane

Also Known As:
Mercure Vientiane Hotel
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Region: Laos > Vientiane Province > Vientiane
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Vientiane
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Mercure Vientiane is a 4 star hotel located close to both the centre of Vientiane and the airport. As the ideal location for business trips and holidays, the hotel offers a range of conference and leisure facilities. Featuring 172 rooms, the hotel also boasts an executive floor. Relax with a drink while listening to music in one of our three bars, or enjoy a meal in our restaurant. We also offer a fitness centre, outdoor pool, sauna and tennis court. Parking is available for your convenience. ... more   less 
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Mercure Vientiane
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