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Mercure Vientiane

4.0 of 5 Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
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Mercure Vientiane
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328 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bangkok, Thailand
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Situated along the road to the Wattay airport and close to the city center, Mercure Hotel (the former Novotel) offers friendly service, quality rooms and a relaxing swimming pool with bar and outdoor restaurant. The morning buffet is super quality! There used to be a sort of discotheque in the immediate neighborhood but I haven't heard about it anymore during... More 

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Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

Stayed four nights for a business trip in mid January. Good standard rooms. Hotel in very good shape. Good quality restaurant, with excellent breakfast. This is a developing country so you can´t expect everything always to be perfect, but the staff was very friendly and helpful. Very easy to access by car, and only a couple of blocks off the... More 

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Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Has not been updated for decades. Desperately in need of new paint, fittings, furniture and atmosphere. Bedding clean, but curtains dirty. Geckoes in the room add "atmosphere". Half way between city and airport, but for more than a stopover, head to something better closer to the city centre. Not recommended unless desperate or for a brief stopover between flights.

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Chiang Mai, Thailand
Top Contributor
57 reviews 57 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 1 week ago

I visit Vientiane a few times each year and decided to try the Mercure on my most recent visit. I will not be staying there again. Location is horrible: A little too far from the centre to walk in the heat and its difficult to get taxis; The rooms are ancient - dusty, no decoration, uncomfortable lumpy bed; Internet, while... More 

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were disappointed with this hotel. Showing its age. Rooms average, bathrooms old style shower over bath. Pretty basic room. Old style box TV on cupboard small screen. We stayed here for the pool, spa and sauna. which was very average. Sauna and Spa they may as well NOT HAVE. Would hardly work and of no heat benefit. So outdated.... More 

Review collected in partnership with Accorhotels.com

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13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would say it is a comfortable hotel to stay in Vientiane. Room is considered spacious for 3 persons (wife, daughter and myself) though the facilities can be upgraded for a more sophisticated interior design. We were here for 5 days and the night market & Mekong River in just not very far from the hotel location. The breakfast is... More 

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George Town, Malaysia
Top Contributor
143 reviews 143 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 10, 2015

Not big for a Mercure hotel....... only 4 storey in sort of a L"-shaped" block...... but cosy. Clean, neat, well maintained although the building is an old one. Love the small pool, Le Café restaurant (had the buffet breakfast and dinner). Ample parking space. Room was acceptable (can be considered as spacious) for price paid. Down-side was the bed is... More 

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Ho Chi Minh City, Vietnam
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 10, 2015 via mobile

They advertise this location ( I avoid saying hotel ) as a 4* facility. According European standards it would be 2* MAXIMUM! The beds are old and smelly, the TV is prehistoric, the bathroom and all wet room facilities are just outdated and dirty. There is not one decoration ( like a picture, painting, flower etc ) in the room... More 

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Top Contributor
267 reviews 267 reviews
98 hotel reviews
231 helpful votes 231 helpful votes
4 of 5 stars Reviewed January 7, 2015

The bedroom and bathroom are dated and the television is pre 1990 ! Beds are comfortable and the room large , though in need of refurbishment. The breakfast was exceptionally good with an excellent choice served in the dining room overlooking the pool. We found that the air con outside the room was noisy (positioned just above the window) but... More 

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Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Location: Laos > Vientiane Province > Vientiane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
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Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Hotel Style:
#5 Luxury Hotel in Vientiane

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Hotel & grounds (29)
Dining (8)
Pool/beach area (13)
Room/suite (15)
Bathroom (2)
View from room (1)
Other (9)

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Hotel & grounds (4)
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