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Lao Heritage Hotel

No 123 Phnompenh Road | Anou Village, Vientiane, Laos
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Lao Heritage Hotel
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Ranked #61 of 180 Vientiane B&B and Inns
A recent review
3 of 5 stars Reviewed April 3, 2014
alexandra b Durban, South Africa
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60 reviews from our community

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    24
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Durban, South Africa
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 3, 2014

I just stayed 2 nights at the Lao Heritage but really liked the staff there who were very friendly and helpful. The rooms were fine, tho a bit tired and worn but had everything you needed and ditto for the bathrooms. Breakfast was pretty crap and think they should scrap it really. It's in a quiet location, just 200m from... More 

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Schoonhoven, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed March 14, 2014

Arrived there in the night after long bus trip and followed the LP. Actually everything is worn or broken in this place. Breakfast extremely basic. Wifi works ok. They wanted to charge me extra because I had a "deluxe room". Look somewhere else.

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Travelers are raving about these Vientiane hotels

Hereford, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 26, 2014

We agree with the previous reviews, disappointing after the review in Lonely Planet, and definitely in need of some attention....like a complete overhaul and some new beds! Breakfast was woefully inadequate. Great staff but I feel sorry they have to face the dissatisfied customers. Think the owners need 'taking to task' expecting paying guests to stay here. Much better places... More 

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Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 14, 2014 via mobile

Was surprised LP rated so highly, you can get better value in the same area. Rooms a bit worn.mould on walls, broken off shower door. Rock hard bed which is often the norm for backpacking in Laos, but for 23$, expect just a little more comfort..which you can get elsewhere. Wouldn't stay here again.

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Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 29, 2014

If all you need is a great smile at the reception Lao Heritage Hotel might be your first choice. But the place does not deserve any recommondation at all. I write this review mainly because I picked it from a Lonely Planet recommondation,but found myself very dissatisfied. The bed was extremely squeaky, walls to the adjacent rooms paper thin leaving... More 

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Helsinki, Finland
Top Contributor
62 reviews 62 reviews
54 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed January 6, 2014

That was lonely planets top choice in Vientiane, top choice??? Its not worth to try this hotel. Its over priced, no safety box ina room or in a reception. Cleaner are very lazy, bathroom was the worst i have ever seen and it was dirty. At least staff were kind and nice. We are are travelin couple, so we are... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 1, 2014

Had a three night stay at this hotel. The hotel is clean and spacious. However the furniture and condition of the room was aged. The walls had chip marks and needed a paint job. The toilet\ bathroom is comparatively small; the shower cubicle, sink and toilet are all with in an arms length from each other. I never had any... More 

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Templecombe, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 20, 2013 via mobile

Just left the hotel yesterday, it was clean but very tired looking and basic. Excellent location. The staff are very helpful and the laundry is only 8000 kip per kg which is really good and we got it back the next day. They organised are cheap taxi to the airport (60,000 kip).

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Cartersville, Georgia
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 19, 2013

After staying here one night, I am shocked lonely planet chose this spot for their top choice in Vientiane. Extremely overpriced (most spots for equal or better value go for $10-20 a night), dingy and dirty (one room had mold and all of the rooms were dark and dank), and customer service was lacking in every way imaginable. ... And... More 

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Incheon, South Korea
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 28, 2013

The rooms are not very clean and we could not receive wifi in our room. We picked this hotel because it was Lonely Planet's Top Choice. It was not worth the $23 a night and construction was happening throughout the day and early in the morning. The staff was very helpful and they are the only reason I say this... More 

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