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All 43 Astana hotels

Radisson Hotel, Astana

5.0 of 5 Hotel   |   4 Saryarka Avenue, Astana 010000, Kazakhstan
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Ranked #1 of 43 Hotels in Astana
A recent review
5 of 5 stars Reviewed September 15, 2014
Kot F Moscow, Russia
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140 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Radisson Hotel, Astana
See the most recent reviews
Moscow, Russia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2014

This is the best hotel which I've ever been! Reach breakfast, politely personal and good location near by a park. At evening you can go there and watch on a dancing waterfalls. At nite calm and silent. Hope you will find this hotel too

Was this review helpful? Yes 1
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, We are glad to get feedback regarding your stay with us. First of all thank you for choosing our hotel during visit in Astana. Let me you to know that we will be happy to see you in our hotel again as a guest. Best regards, Samgat Jenisov Front Office Manager Radisson Hotel Astana +7 7172 670 777 More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2014

The hotel has comfortable rooms up to Radisson standards. The sport facilities are amazing, attached to the hotel is fully equipped large health club with latest gym equipment facilities and 25m swimming pool. Hotel staff, mainly reception and concierge staff is very helpful and excellent customer service orientated. It's great for short business stay or extensive stay for brilliant sport... More

Was this review helpful? Yes 2
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Greeting from Radisson Hotel, Astana! We are very happy to get comments regarding your stay and glad to know that we met your expectation and needs. Hotel staff especially Reception and Concierge Desks thanks you for mentioning their effort and assistance. We would be glad to see you again as a guest in our hotel during your next... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 4, 2014

I wrote a failry nasty review of my stay in RB Astana in the Month of August 2014. Mr. Hurban the Assistrant Manager was right on the complaint and addressed each one of my concerns. I am satisfied with the response and want the members to know. Excellent service on the complaint,

Was this review helpful? Yes 3
Lokeren, Belgium
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 1, 2014

This hotel is up to Radisson standards. Clean, comfortable rooms and bathroom. Excellent breakfast. Lunch/dinner is possible in buffet. Free (slow) WIFI. World Class gym next door. Free for hotel guests. spacious lobby. Hotel next to the river with quiet board walk.

Was this review helpful? Yes 3
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Mr. JohanMoerbekeWaas, Greeting from the Capital of Kazakhstan! Thank you for choosing our hotel for your stay in Astana, your home far away from home. We are pleased to get the positive comments and notes regarding your stay with us. Regarding the slow WI-FI it would be great to know in which exact place it was so as we... More

Montreal, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2014

The Hotel is dark and not very warm and welcoming. I stayed for 3 days and was not impressed. On my first day they gave me a room with a large stain on the carpet and I had to advise them of the need to change my room. The internet is free but too slow. I was upgraded to a... More

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 4
Almaty, Kazakhstan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2014

Good hotel also for family stay. Stayed in Radisson for 4 days with husband and 2 children. Very helpful and polite staff. Good service, good breakfast, great gym (our children spent their all their time). I will definately choose this hotel again.

Was this review helpful? Yes 2
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Saule M, Thank you for sharing your experience of stay in our hotel. Staff of the hotel was very happy to see your comments and ready to serve you and your family for nest stay. If you have plan to visit us please let us know beforehand and we could prepare all your needs and preference for wonderful stay.... More

Washington DC, District of Columbia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 26, 2014

Yes, the hotel was comfortable and heavily decorated but it was a little impersonal; a strictly business hotel as another reviewer mentioned. The breakfast was pretty good with many options but the WiFi was of low strength and the hotel gives you a different code for each of your devices (maximum 3). When I checked in the clerk said the... More

Was this review helpful? Yes 2
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Stacy28970, First of all thank you very much for warm and positive notes regarding your stay with us. Let me inform that now we have new option to connect to WI-FI without voucher and on your next stay you will enjoy with that. Regarding the info for Fitness Center I hope that you except my apology for situation where... More

Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 22, 2014

While the staff is more and welcoming, the hotel is your typical business hotel I came from Almaty where I had stayed at the Ritz-Carlton, so I was quite disappointed by the Raddison where the room rate was higher than the Ritz and not even close to compare. Nothing really special about the place except for convenient location and standard... More

Was this review helpful? Yes 2
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear guest, We appreciate your comments and notes which you share with. We will be very happy to see you again in our hotel during your visits to Astana. Best regards, Samgat Jenisov Front Office Manager Radisson Hotel, Astana +7 7172 670 777 More

Aberdeenshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

Every time I travel on business to Astana, I first check Rixos, then Hilton Garden Inn - Marriott hasn't opened its hotel yet. I have never stayed in a Radisson before so, since the other two options were fully booked, I decided to book the Radisson. My experience was absolutely great - the staff couldn't be more helpful and the... More

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 1
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Mr. Brian M, First of all let us thank you for choosing Radisson Hotel, Astana for your stay! We were glad to get your feedback regarding your stay with us as our product and staff do the best for guest comfortable stay and feel as home far away from home. I will be ready to get mail from you... More

Kostanay, Kazakhstan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2014

Very nice welcoming personnel, helpful in addressing any issues, good breakfast and variety of food. Could be great to have a teapot in the room and complimentary pick up for the delegates of my team. Other than that, very satisfied and looking forward to another stay there. Thank you! :-))))

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 2
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Anna B, Greeting from Astana! First of all thank you for choosing our hotel to stay during your visit to Astana. And also that your share your stay experience with TripAdvisor to others. All your comments are very important to hotel team and management to improve the service if need it and also motivate the staff with appreciation from... More

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Additional Information about Radisson Hotel, Astana

Address: 4 Saryarka Avenue, Astana 010000, Kazakhstan
Phone Number:
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Radisson Hotel, Astana 5*
Number of rooms: 181
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Also Known As:
Astana Radisson

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