Considering the price and appearance of the hotel, you would expect better. Everything is shiny and polished and the check-in process always goes smoothly, but I've never been completely happy after my stays here. Every nice touch (complimentary slippers, a nice selection of teas and coffee, in-room electric kettle, heated bathroom floor) is balanced by something weird or unpleasant (shower... more

The hotel is in the middle between the old and new part of Astana so well placed to go either way. A bit isolated as not much is close but the mall is just 1 km down the road. Rooms larger than other 5 stars in Astana and very clean. And the staff throughout seems to have gone through some... more

The hotel is non-descript post-modern boredom. The service in the main bar is terrible, executed by teenagers who do anything to avoid eye contact or taking an order. The cigar bar is better, but why they insist on running stupid music shows that make conversation impossible is beyond me. Never mind... Prices are high, but not as ridiculously high as... more

Fantastic hotel but very pricey. The rooms are spacey. There is no gym for the hotel but one is available, for a price, nearby. There is a restaurant, disco, cigar bar, as well as a lobby bar at the hotel itself. Service is first rate and appearance first class. Many good restaurants within walking distance. The hotel is very close... more

Der Aufenthalt hat mir sehr gut gefallen. Neues Hotel, super Zimmer. Frühstück hervorragend. High Speed Internet kostenlos. Zwar etwas überteuert... more